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Safelite AutoGlass

2.6 (16 reviews)
Open • 8:00 am - 5:00 pm

Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safelite AutoGlass Photos

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Scratches

Had to get my windshield not changed once but twice. Spent in total 6.5 hours here. I was told both times that it would be an hour and a half to two hours, not even close to that time frame. The first time it was the wrong windshield although when filling out information on my car online it says how it has to have a special windshield. Finally get the correct windshield in days later. Get in my car and it is scratched. I will never use this establishment again.

Residue

I brought in my car because I had a cracked windshield. Made an appointment online and going through my insurance company. Set up the appointment to coincide with my business. The website said it would take up to 2 to 4 hours. Dropped it off at 10am, expecting to get it back by around 2 or 3. Called and was told it wouldn't be ready until 5pm. After a lot of back and forth, I finally got my car. After getting home, I noticed residue all over the car and windshield that I couldn't get off. Of course, by this time, they are all gone. I had to schedule another appointment for them to take care of the residue. This has been an awful experience, I've visited another Safelite where the process was very easy, and they did a great job. This particular location was extremely slow. There was a huge line at Drop off, and I would not recommend this location.

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1 month ago

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9 months ago

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Sorry for letting you down, Trish.

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8 months ago

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1 year ago

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That's what we like to hear. Thanks for choosing Safelite!

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9 months ago

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2 years ago

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Thanks for the feedback, Mike. We apologize for the disappointment.

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3 years ago

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2 years ago

No where to wait with a dog if you're facing an emergency windshield repair. Also costly.

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Customer Service

Thanks for your feedback, Jesse. We apologize for any inconvenience.

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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That's great, Randy! Thanks for the kudos and recommendations.

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3 years ago

Did a great job and was able to go to galleria while waited. Would use again. Thank you

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Ask the Community - Safelite AutoGlass

Riverchase Car Wash & Detail - Blue Crystal Coating on this sweet BMW

Riverchase Car Wash & Detail

(68 reviews)

The car wash I received today was bad, y'all! I really do not like to leave reviews with one star,…read morebut I'd be lying if I didn't tell you guys what I experienced today. I saw on their website that they have a special on Mondays, which is 50% off a Hot Wax & Shine. I went to try them out around 12:15 this afternoon (FYI it's Monday). When I pulled up, I told the lady I wanted the Hot Wax & Shine. She said it would be $20. I showed her the website that shows 50% off on Mondays. She said, "Ohhhh...if you don't say anything, I don't know." Ummmm...the special is on your employer's website in a couple places. If someone says they want the Hot & Wax and it's Monday, that should prompt you to charge $10. Next, was the car wash. It's the one where your car goes through it, but at the end, they hand dry it. I went through the car wash and the guy hand dried it. Well, there were still soap suds on my car and my car was still dirty. Like, I could have gotten a hose and sprayed it with water for the same outcome I got after taking it to this car wash. I'm kicking myself because I had a guy come to my home and he did an AWESOME job cleaning/detailing the interior of my car. He offered to hand wash my car, but I declined. I should have let him! My first impression will be my last impression. I will not go back and I do not recommend them.

We paid 100$ to wash , clean and apply leather treatment to inside of our f150. Obviously there is…read morenew management and things have changed. The guy assigned to clean our truck did more walking around and talking than cleaning. The picture is of a rag where I cleaned around the front passenger side of our truck when I got home. We were there over an hour waiting. Totally inexcusable to take someone's money and provide this kind of service. Going back to Anthony's

Safelite AutoGlass

Safelite AutoGlass

(89 reviews)

I stopped by Hardee's for breakfast on the way to my windshield replacement appointment and thought…read moreit would be nice to bring breakfast for the technician working on my car. My technician greeted me with a warm, cheerful smile and thanked me for the breakfast. He also let me know that he replaced my wiper blades as a courtesy. Thanks so much AUSTIN (Homewood location)!

I had an unfortunate event that required a replaced back windshield. I was able to set up a mobile…read moreservice through my insurance app. Sadly, my comprehensive coverage has a high deductible so the replacement was going to be out of pocket. I got a confirmation text right away after scheduling. In addition, I got a confirmation text the day prior to the scheduled service. The timeframe given to me was 8a-12n. The morning of the service, I received a call from the technician James, informing me that I was last on his list for the day so he would likely be coming around 12 or 12:30 and asked if that was okay. I told him it was. He was very professional and polite. A little bit later in the morning he called to let me know he was delayed due to an issue with a prior installation and apologized for the inconvenience. He arrived about 1:30 and communicated his arrival. He was pleasant and professional throughout the service. They do not have a way to slide a credit card, but can manually enter the info. That was an issue for me as some of the numbers were worn off the card, so I thought I'd mention that. You can also pay online when you schedule it. The job was complete in the expected timeframe. I was instructed on care procedures as the glue/adhesive set. (Keep tape on for 24 hours, no car wash for a week, but rain is okay. Don't tint for at least a full week) Speaking of which, when I took it to get tinted, the technician was unable to place the tint as the metal between the deck panel and metal body underneath the back dash was too tight on the right side to apply the tint. This was not the case when it was first tinted, so I'm not sure what happened with that. Overall, great service. It cost me $560 dollars to replace the back windshield. There was no cost to remove the previous tint as the whole windshield was shattered and had to be replaced.

Safelite AutoGlass - windshieldinstallrepair - Updated May 2026

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