I got a great competitive price and great service - I recommend Auto Glass Now over Safelite

Someone broke into my car last Friday so i needed a rear window replacement. Looked around and found auto glass now. These guys offered the best price out of the few i was quoted. Almost 30% cheaper. Made an appointment and they were at my house to replace my window and got it done within 2 hours. Excellent communications with constant emails and text to remind me of the appointment i scheduled. I would definitely go back to these guys if i ever need to replace windows again. Very good price, great service, excellent communications. read more

Auto Glass Now - Windshield Installation & Repair Near Me - Gardena, California

Had an insurance windshield replacement done here for my '24 M3. They reconnected temperature sensor incorrectly, blowing out a module in the M3, disabling the A/C in the car. Of course they were unable to diagnose on second visit (and refused to let me bring the car directly to Tesla without voiding my warranty). When I finally was able to bring to Tesla, lost use of the car for three additional days while they found the issue. Couldn't even get a manager to call me back after the entire fiasco. Moral of the story: do not let shops like this work on cars they are not experienced with, no matter what they tell you. read more

I am so happy that I found this place. I was driving down the 405 one morning when "clink", I heard that awful sound of a rock hitting my windshield. Sure enough, there was a chip in the windshield. I immediately started looking for a repair shop and after some outrageous quotes I ended up here. I had an appointment and since it was a just a small chip (no cracking or other damage) the repair was quick (less than 30 minutes) and the charge was small ($89). I had been quoted over $200 from Safelite so I was happy to pay under $100 for the repair. They guarantee their work so if it should crack later they will apply the payment I just made to any future repairs. The only strange part of the visit was when I first entered the shop. There is a glass window when you come in but there is no one there. There are however several desks along the back wall. One of the ladies asked me how she could help. I told her I had an appointment and gave her my name. A few seconds later a man started asking me questions - I didn't realize that he was speaking to me because really it's just faceless voices calling out across the office. He was very nice once he took over. He checked the car, told me the price and told me it would be about 30 minutes. The technician who fixed the window is the one who signed me out. It was all very easy and while the staff wasn't unfriendly, the check-in process could be better if the person greeting was actually in front of you as they were talking. The overall service and repair were good and I will definitely be back if I ever find myself in need of widshield services in the future. read more

This crappy outfit was recommended by Mercury. Never to here unless you want a cheap windshild that cracks with any impact. My tesla windshield was replaced two months ago with what they represented as "TESLA OEM" quality. It looks like (by the crack in the glass) as if it is 1/32 inches thick. They trick you by identifying themselves as "All Star Glass LLC" (who knows, they may be affiliated). The yelp rating on All Star Glass is great. then I find out that this S--thole " is a different lower rated outfit on Yelp. All in all, a bad experience - my $1000 deductible from Mercury lost because now I have to pay another $1000 deductible to replace this substandard windshield, read more

my car got done. having said this: the experience with autoglassnow in gardena was terrible. 1) the appointment was supposed to take 1h (per the autoglassnow employee who scheduled my appointment) - whereas i waited well over 2h. better expectation mgmt would have been appreciated. i would have dropped the car vs waited on site (and i missed an appointment bc of that). 2) the windshield replacement (on my GT3 with oem glass) caused an ugly scratch on a plastic part, framing the windshield in the lower driver side corner. i showed it to the technician, he talked with his manager and they said, they can do nothing about it; and i should talk with my insurance for a damage compensation. ok... 3) when i made the technician and then his manager aware of the damaged/scratched plastic part, she literally said to the technician: "he has been a problem from the beginning" (pointing at me). i guess, there is not much you can do about that in the moment - but i do think, insurance companies should be aware of how their preferred repair shops treat their (and hence the insurances') customers. i'm glad the windshield replacement is finally done now, and i can use the car again. in fairness, the technician did a good job otherwise replacing the windshield (minus the scratched plastic part) - but the interaction with autoglassnow in gardena has been one of the worst customer experiences i ever had. read more

Amazing Service! Friendly and efficient! My husband scheduled an appointment for a windshield replacement at 9:00am at a great price! They finished in less than an hour and staff were very friendly. Next time I won't wait for my chip to turn into a crack , and I'll come to these guys for help! read more

AVOID YOUR INSURANCE PREFERRED VENDORS I've had my Jeep windshield replaced by various vendors, more times than I care to admit. It's a Jeep and the angle makes it prone to chips and cracks. I've replaced out of pocket, with insurance, aftermarket and most recently with a genuine MOPAR windshield. I've realized that the factory windshield is more robust and while it still may crack it's the best windshield for the vehicle. I previously had my windshield replaced by All Star Glass close to 2 years ago and they did a phenomenal job. Worked with my insurance and replaced my windshield with the original factory windshield. Fast forward to this month, a rock hits my windshield and I call my insurance. They advised I can go with their preferred vendor Safelite or my vendor of choice. I called Safe lite and they stated they would be using an after market windshield. I said not thanks. I called a shop walking distance to my home, they said they could get the MOPAR Windshield in a few days but I would have to pay out of pocket and request reimbursement from my Insurance. Cost would be $650, all in. I googled All Star Glass and found out that they had been acquired by Auto Glass Now. Since I had used them before and they worked with my insurance, I decided to give them a call. They stated they would be using a Factory Jeep Windshield as a replacement and promptly scheduled my appointment. I bring my Jeep in for an appointment, leave to get some lunch and return only to find that my windshield had been replace by an aftermarket windshield. I looked at the invoice and they were going to charge $721.72 for the aftermarket part. Had I known this was going to occur, I wouldn't have made the drive to Gardena and taken my vehicle elsewhere. I bring up the issue to the representative, who although was super helpful, tried to make a claim adjustment with my insurance for the OEM Glass. I explained that the phone representative assured me they would using the factory glass and they continued to attempt to get an approval from my insurance. I told them had I known they would be using aftermarket glass, i would've gone elsewhere. After nearly an hour and not getting anywhere with the shop or the insurance, I decided to leave. My babysitter needed to leave and I could not waste more time waiting. I asked for their general managers number and they politely provided her name and phone number. On the road, I called the general manager. As I began to explain the situation, she mentioned she was there and overheard what was going on. If you see me ask for the General Manager, why not come out and try to resolve the situation? Ultimately, Auto Glass Now agreed to not claim the repair with my insurance and I ended up taking my vehicle to the shop near my home. $650 all inclusive and I have submitted reimbursement with my insurance. Based on the documentation provided to me, it appears that my insurance farms out the work to safe-lite whom farms out the work to their preferred vendors. In this case, Auto Glass Now. Long story short, support your small businesses. These corporations only care about one thing, their profit margin. read more

Had my Audi RS6 window shield replaced. What can I say except the entire staff are exceptional. Their commitment to excellence from customer service, installation, time concerns for customer, and pricing all exceed expectations. First impression is last impression they hit on the mark!!! PERFECT 10!!! read more

Called this place and got a quote for a windshield replacement. I provided the Vin number when getting the quote. Technician showed up with the wrong windshield and said the new windshield was $300 more and on top of it was very rude about it. read more

Very helpful, efficient, quick appointment time quick service cost effective and kind!

Great, friendly service at a good cost. Highly recommend. They delivered everything as promised.

replaced my windshield on 5.19 at auto glass now in downey. within one week there was a crack emerging from the passenger side that i believe was due to stress. upon inspection auto glass now pasadena told me that they believed it was a an impact from a rock on the road and thus not covered by their warranty. i find this doubtful as the origin of the crack is the very edge of the glass. i am dissatisfied with the quality of their glass, warranty, and caution you. i cannot recommend working with them unfortunately. read more

Had my windshield on my 2006 Silverado truck. Took them a while since the old windshield was a pain to get out. They took their time and did a very good job of getting it out. All said and done the 2 guys did a Great job of replacing it, they cleaned everything up, made it look like a factory install. I'm more than happy with the results. Also everyone at Auto Glass Now in Gardena was very helpful. And to cost was very reasonable. I'll go back to have more work done. read more

Just finishing up. I'm going to assume the install is as nice as the technician. The glass inside the door often is left by installers, only to rattle and jamb things later. That's always a risk. But, this guy, David, was awesome. He vacuumed inside the door, took off the speakers, vacuumed behind them, got in the door as deep as he could, without breaking the soundproofing. Awesome! He vacuumed under the seat, cleaned the seat guides, removed the back seat and got under it too! Oh, and he replaced the broken window too. All in my driveway. read more

Auto Glass Now - Can't miss them on the road. Visible from space! - Windshield Installation & Repair Near Me - Gardena, California

All Star Glass wanted to charge me $1200 for a windshield replacement! That seemed way too expensive, so I decided to wait. Went to another place that will do the job for $250! All Star Glass is a RIP OFF! NEVER GOING AGAIN. read more

Don't come waste your time here. If you like to be turned away, and told to come back a third time. Just don't do it. I came here to simply get my rear view mirror fixed. The first time I came was after work around 430 (closing is at 5) and they had no workers on site. The owner/manager assured me we can get it done first thing Thursday at 8am. I arrive and was told to come back due a meeting they had. Then I was told to either wait a while or come back even tho I expressed I was told to come back at 8am. Not sure if they stop to think I already move things around to be here, and I'm already late for work to accommodate them not having workers on site but that's just terrible business and poor customer service. read more

This establishment is very unprofessional, doesn't not know what they're doing. Very expensive quotes.

my truck window was broken by thieves and needed to get back to using my vehicle. the technician did an excellent job installing the glass, vacuumed everything up and got me back on the road with a very reasonable price! read more

Worked with these folks for Hours trying to get them 2 understand what type of window glass was needed to repair the damage to my vehicle from a break-in. With no warning and no phone call after confirming they could do the work... All Star Glass canceled the work without a call or email! Very sad and unprofessional. I was more than patient and tolerant with all the phone calls back and forth and lack of knowledge of the job! AAA will be contacted about this...now I understand why Safelite is the industry leader. Glad I kept my appointment with them! read more

Auto Glass Now - Close up same shot! This is what I needed them to repair! - Windshield Installation & Repair Near Me - Gardena, California

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I ended up going with All Star Glass because they were recommended by my insurance company. I figured the process would be fastest and easiest and for the most part it was. The glass needed to be custom ordered by the dealer and that was taken care of right away. After a few games of phone tag, we got together and scheduled the appointment. They came to my place of residence and 30 short minutes later, it was as good as new. Or almost. There is a teeny tiny bit of separation between the glass the the seal on one side that I'm keeping an eye on and won't hesitate to call them if it gets worse or if there is any leakage. read more

Excellent Service. I had a window smashed by a thief. All Star Glass came out the next day to my house and replaced the window. They did a great job and were very friendly and professional. Highly recommended! read more

Javier Macias is amazing. He did a great job Very positive experience All I star glass is the 2nd best company in California and ranks in the first five in the USA I highly recommend their services read more

So glad I came here! Oscar and his guys were great and efficient. Great quality work. Highly recommended! Would come here again if I needed too. read more

They take insurance and are fast and does a great job. I recommend All Star Glass to anyone needing a repair.

Thank you Auto Glass Now for an amazing service today. I really felt like a valued customer today, especially after the horrible experience I had with Safelite Glass. If you are looking for a glass replacement company, I strongly recommend Auto Glass Now! They have great fair prices, professionalism, friendly customer service and will take good care of you. Thank you so much for helping me in a time where I was truly desperate and felt defeated! read more

Do yourself a favor AND just spend the extra money and have your glass replaced by the dealer. The glass they use is cheap. This is my 3rd windshield with All Star Glass in less than a year. The glass keeps cracking with no signs of impact. I will never use this company again. read more

The office staff appears to be confused and disorganized. The first interaction I had with office girl was returning their message to schedule an appointment for windshield replacement. She seemed confused as to who I was and work needed done, when they already had all said info. The day of the scheduled install, I had a bad feeling and called 3 separate times to verify I was on their schedule. Each time I waited on hold at least 30 min. They said I was on the schedule. They said they would try and contact the tech for eta. Finally we called again at the end of the day and found out they weren't coming. I rearranged my entire schedule and wasted a day for their incompetence. Completely unacceptable. There are many other companies that install windshields that are more competent and less expensive than these fools. Don't waste your time. read more

Hospitality: Lenin was working with my car and introduced himself with a friendly handshake. I was helped right away, no wait time at all. There was a friendly and attentive employee at the desk who also offered coffee, tea, etc and a comfier couch to sit on in their break room. Additionally they supply wifi and chargers for customers only - both iPhone and Android! Thoroughness/Helpfulness: All previous damages on your car prior to the windshield replacement are documented so they are not liable for past damages. They provide a thorough explanation to make sure you understand your car's current conditions and what your options are. Honest advice: Told me that my moldings on my car were missing, and that they can be replaced, but werent necessary, as I learned the windshield moldings are apparently just cosmetic, and dont affect the front windshield being sealed. Now I don't have to pay an additional cost as this car has already cost me $$$$ in repairs lol. read more

Auto Glass Now - A reindeer for every season Happy Halloween! - Windshield Installation & Repair Near Me - Gardena, California

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I got my windshield replaced at All Star Glass on 9/26/22 at 0800 after a rock cracked my windshield on EB 91 freeway.The installer ( Andrew) did an amazing job of installing the windshield and recalibrated the camera/ sensors on my 2020 Toyota Corolla SE under two hours and carefully monitor the glue bonding for 30 minutes before releasing the car to me. The whole stall very nice and helpful when I arrived. I will bring business for any future glass repairs. read more

Where to begin? All Star's operators cannot even get their employees to call back. The operator assistance here is beyond incompetent and I cannot even imagine how much business they lose ON THAT END ALONE. This is not a reflection on the technicians that work here, but unfortunately, i cannot even get an appointment or get the work done that I need because of the road block that is their operators. After 3 days of this runaround, I think it's best to just find another place. read more

Great job by Eddie and his crew .. find in a timely manner, good job on removing and replacement of windshield. Out in open so you can wait snd watch guys work on your car . Recommend for your windshield needs . I have a classic car 1979 Cadillac coupe .. lotta places don't work on classic cars especially with insurance.. but they DO ! read more

First of all, I've never seen a company absolutely on time. I had to take my car into the actual office because the windshield had to be calibrated. We had a mix up or a little problem with the windshield. They returned my deductible (got my inconvenience) and scheduled me to come back. They called and said my new windshield was in early and come right in if I could. They were efficient, pleasant and very businesslike. I would definitely go back. read more

I had excellent service from here. A pinecone smashed my windshield and AAA recommended this place. I called around several places to get quotes and All Star had the best price for mobile service after the AAA discount and they were also able to come at a time that worked for me. I called on a Friday morning around 8:30am and scheduled my appointment for later that day. They gave me a timeframe between 2-5pm. I told them that later would be better for me so she said she would try set it up so that I would be the last stop of the day but she couldn't guarantee it. I guess that's kind of a long window of time, but she did say that if I called again at 1:30 I could get a better idea of when the tech will come, which I did. The phone reps were helpful and courteous and it was easy for me to make an appointment. The tech Lennon came right on time around 3:30 and was friendly, efficient, and did a great job. I didn't look up this place on Yelp prior to getting my service and when I came on here I was a little surprised at the mixed reviews. I guess not everyone gets the service I had a great experience with them. read more

Run away from this place !The installer does not know how to install glass correctly.

Last week while driving to work through the west side on the 405 I hear a loud crash and immediately notice a huge baseball sized divot in the windshield of my car. WTF? Apparently another car or truck in front of me had kicked up a huge piece of road debris (possibly a rock) and it went straight for my windshield. I got to work a few minutes later and called my insurance company, AAA. AAA wanted a $250 deductible (which seemed about the same price as a new windshield), so instead of using insurance, I just asked them who they recommended so that I could call them directly. They highly recommended All Star Glass Company. I immediately called. Spoke with very friendly people and said they could have my windshield replaced as early as that afternoon--and they wanted to come out to my location to do it! And for only $260! I agreed. They came out promptly at the time they had scheduled and were very courteous and caring. Got the old windshield out and installed the new one in about an hour and a half. Not bad. I'm never sure whether to tip these guys, but he did a really good job and he caught me on a very generous day--so I gave him a nice tip. I highly recommend these guys if you need a new windshield or any glass for your vehicle. read more

Auto Glass Now - Windshield Installation & Repair Near Me - Gardena, California

I procrastinated on getting my windshield replaced, because I am one of little faith in others work, however I had a pretty positive experience here. I called them a few times over a 6 month period, because I kept putting off the repair. I had to replace the windshield due to a crack spanning the whole thing. Every time I called the customer service rep was friendly and professional. It was easy to make an appointment, and the price was pretty reasonable too. Also, they do AAA discounts, so be sure to tell them if you're a member! The office is nice and large. There's a window looking into the garage so you can watch the repair. They had awards and recognition all over the walls. And for those that don't know All Star Glass is a chain. That made me feel a little better, because as I mentioned, I have trust issues. The repair took about an hour, and the tech told me all the specifics one needs to know after such a repair. It's been 2 months and the windshield is great. No water leakage from rain or car washes. Wonderful and friendly customer service all around. I definitely recommend this repair shop! read more

The worst service. When i called in I was given a cost for the windshield from the dealer. The technician shows up with aftermarket and when I ask for the cost tried to charge more. The technician David Diaz was very rude will never use this type of company again. Will tell everyone about the horrible service.. read more

A rock kicked up by a passing big rig cracked my windshield and shattered an otherwise really great Sunday. I called my insurance rep on Monday afternoon to see if I was covered, and go figure, I was for the cost of my deductible (bummer, but better than nothing). My insurance rep scheduled an appointment for me while I was on the line...for Tuesday morning (today!). The technician from All Star, Alvaro, was excellent! He called first thing in this morning to let me know he was on his way to my office, called when he arrived so I could meet him downstairs, and after the install, called to let me know he was done and to come back down to sign the paperwork. He was very thorough, courteous, and all around professional. I am very pleased and while I hope not to have to go through this process again, All Star and Alvaro made it easy. read more

Asked for contactless and was paying by phone, installers insisted on face to face discussion demanding upfront payment. Spoke with supervisor at Gardena (who wished to be unnamed) was rude and unhelpful. read more