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    Safelite AutoGlass

    3.4 (320 reviews)
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    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

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    Recommended Reviews - Safelite AutoGlass

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    Glass crack

    I had my entire windshield replaced on December 31, 2025, through my insurance (State Farm), and I paid about $570 out of pocket. Unfortunately, just two weeks later, the windshield developed a small bullseye crack. When I contacted Safelite, I was told it wasn't covered. I ended up purchasing a repair kit from Amazon and fixing it myself. Now, two months later (February 27), the windshield has developed another crack--this time much larger. I understand that cracks can happen from road debris, but having two cracks within two months of installing brand-new glass is very concerning. My previous Honda OEM windshield lasted about three years and endured plenty of road debris before finally cracking. In comparison, this replacement glass seems far less durable. I can't help but wonder about the quality of the glass that was used. In hindsight, I wish I had gone directly to Honda for an original OEM windshield. I would appreciate any assistance or explanation from Safelite regarding this issue.

    Black urethane residue
    Sandy H.

    Scheduled a service appointment through my insurance to get my windshield replaced after an object hit my glass. Service was completed within a couple hours. I picked up my car and all I checked was the windshield which seemed like it was installed just fine. However, I didn't think to check the body of the car until I got home and noticed all this black residue that would not come off with a wet towel. I had to call the technician and returned to the shop so they could remove all the stains. It was poor workmanship and unacceptable. The tech apologized but that's no excuse for not checking the vehicle before having it picked up. I returned home once again to find a couple tiny chipped paint areas on my hood along w scuffed areas. I scheduled a warranty service appt for the following weekend. When I arrived the front desk lady came out to inspect the hood and took photos with her phone. Proceeds to be "honest" with me and tells me safelite won't take responsibility for it because during the replacement, the tech placed a cover on the hood. It's hard to believe that. She said she would send the photos and my request for pre inspection and post inspection photos to some quality manager person. Since that day, I have called safelite to follow up at least four times and they kept saying they would let the shop know and that I'd hear from them. Never received an email w the requested photos or a follow up call from the shop or safelite. It's been such a pain to deal with them. If you have to work with them, I hope you have a better experience than me.

    Receipt of work done by business after this business did not honor their advertised pricing.
    Daniel A.

    I made an appointment for 2/19/2026 for my 2017 BMW M2, when I set up the appointment I placed it on the online portal when my cars information came up the quote for a new windshield with the premium service was $579.80 with calibration which I paid ahead of the appointment due to it would be cheaper than going through insurance. Today is 2/18/2026 I called to see if maybe someone may have cancelled they're appointment and see if could possibly get it done today, which they did not, but throughout the conversation with the representative on the phone (Misty) I asked how much the OEM glass would be to get, that's when she looked into and saw that they had ordered the wrong windshield for my bmw from THEIR system. She then let me know that the actual cost was $1099 for the OEE windshield and that if I went to the appointment I was still to be charged the remainder of around $520 dollars. I had mentioned I had already prepaid the price that was on my original quote for the service. And I asked if they could honor it since that's what was advertised to me, mind you I have shopped around before I decided to go safelite. She transferred me to the location store to speak to an actual rep at the facility. I explained the situation about THEIR issue with ordering the wrong windshield and they flat out told me they could not and had the audacity to just tell me to go through my insurance. At this point I'm upset and bothered, I cancelled the appointment and requested a refund for the service that was ALREADY PAID for. I took my business today to AutoGlassNow in Gardena was less than safelites swindle price of $1099 and provided the same if not better service and calibrated the ADAS system for a fraction of the price. I will be reporting this to BBB because what they advertised to me was not the price they tried to get me for if I had gone in and done the service and found out later I still needed to dish out another $520.

    Van blocking customer view into the shop.
    Robert G.

    Terrible results. Now a "repaired" small ding less than the size of a dime has a major distortion in the windshield. I will need to replace the windshield now. ALSO: Check out the photos. They use the company van to block the only view the customers have into the shop. Why? What are they hiding? I definitely would not recommend this business. GO SOMEWHERE ELSE.

    Windshield is doing it's job!
    Darlene D.

    That feeling when you're on the freeway and a rock hits your windshield and you slowly see the crack grow bigger is the worst feeling ever! So your first reaction is you cussing up a storm while getting off the freeway and trying to figure out what the next move is. For me, I knew my next move was to call Safelite! Since I had a great experience my first time, I knew they were the ones to call. I was able to go through my insurance which was only $250 out of pocket for me. I was able to easily make an appointment. I dropped off my car in the morning, and iwas ready mid-day. My windshield is great! I'm a happy camper and even though they are awesome, I hope I don't have to come back lol. Thank you, Safelite for doing an amazing job and for your services. Hopefully, I won't come back, but if I have another issue, I will definitely be returning in a heartbeat! Thank you.

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    13 days ago

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    Your kind words mean the world to us!

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    Photo of Lola B.
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    25 days ago

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    Big thanks for the love!

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    11 days ago

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    3 months ago

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    10 months ago

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    8 months ago

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    3 months ago

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    3 months ago

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    Awesome! Thanks for making our week, Evelyn!

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    1 year ago

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    19 days ago

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    Please message us your order info so we can look into this, Kim.

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    6 months ago

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    We value your input.

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    7 months ago

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    3 months ago

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    9 months ago

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    3 years ago

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    1 year ago

    What a great experience. Shattered windshield replaced in three hours. I can't say how great the team and how easy the replacement went. A+

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    We're glad you had a 5-star experience, S.M.!

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    4 years ago

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    11 months ago

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    Terrific! Thanks for choosing Safelite, Salvador.

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    1 year ago

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    Your support means the world to us, George!

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    1 year ago

    Great service! Quick and reliable. Quality of work is good. Price is reasonable. Would use them again and recommend them

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    Fantastic! Thanks for sharing, Lily.

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    1 year ago

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    Thanks for choosing Safelite, Edward!

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    2 years ago

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    6 years ago

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    1 year ago

    Dennis did a great job replacing the windshield of my 2025 Lexus rx350h he is very professional and polite i recommend 100%

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    This put a big smile on our faces. Thanks so much!

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    4 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Glad to hear it, Derek! Thanks for the review.

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    3 years ago

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    Page 1 of 8

    Safelite AutoGlass Reviews in Other Languages

    Ask the Community - Safelite AutoGlass

    How much for a rear passenger right side window replacement for a KIA FORTE 2018?

    Hi Rene. Please visit www.safelite.com to receive a free quote. You can also chat with one of our agents at www.safelite.com/contact-us for assistance.

    Hi just wondering how much it would be to replace a front windshield for a 2020 kia telluride, thank you in advance?

    Hi Alvin. We can provide a quick quote for your service on our website: www.safelite.com

    My windshield is not broken but it is leaking. Do you offer resealing?

    Hi Sherri.This is a service that we do not offer, as we cannot guarantee your windshield would not be damaged in the process.

    What if I have my own oem windshield to replace my broken one? Is the price gonna be cheaper since I got my own glass, I'll just be paying for installation?

    Hi Aldrin, Thanks for reaching out. We are unable to complete replacements with glass that is not purchased from us, but we appreciate your question.

    What kind of glass do they use? OEM from the manufacturer?

    Hi Rachel! The part you get a quote for is an after market part unless there is not one available for your vehicle. We use a variety of trusted vendors to ensure we are getting the right part for the right price.… Read more

    View All 8 Questions

    Review Highlights - Safelite AutoGlass

    I entered my car information on the safelite website, got a quote, and made an appointment for the next day.

    Mentioned in 4 reviews

    Read more highlights

    JD Auto Glass

    JD Auto Glass

    (16 reviews)

    I wish all of my purchasing experiences were as good as JD Auto Glass! Not only were they the least…read moreexpensive (I would never use the word "cheapest" because it connotes poor quality) but also the most responsive and professional. They quoted quickly and answered every question almost immediately through the Yelp portal. Other quotes said they didn't have the window in stock and it would take EIGHT days to get. JD Auto Glass got the window from their supplier the same day and installed it expertly the next morning. They spent over an hour installing the side passenger window on our Lexus SC430 and made sure there was no broken glass in the mechanism or ANYWHERE! Marcos and Wilfredo were professional, polite and friendly. I was so impressed with their work I tipped them an extra $20. Well deserved and very much appreciated by my wife and me! Thank you JD Auto Glass!!!

    I'd just gotten my new-to-me car home when I noticed a small star-crack in the windshield. Oh no!…read more Contacting several glass shops on Yelp led me to JD Auto Glass, who gave me the best estimate and offered to come to my home to fix it the next day. David showed up on time, but knew at a glance that he wouldn't be able to fix the crack cleanly, as someone had already tried to do so, but had botched the job. Instead of trying to fake it, or upsell me on an immediate replacement of the whole windshield, he advised that, since it was small and out of the driver's line of sight, I should just wait to see if it got worse before taking further action. He then left without charging anything and later sent a quote for a full windshield replacement, should it become necessary. That kind of integrity goes a long way with me, so JD Auto Glass will be my first call when and if I do need that new windshield.

    Kings Auto Glass - Broken Shattered Window

    Kings Auto Glass

    (40 reviews)

    Watts

    I have gone to another guy for the last few times that I got my windows tinted but he always seems…read moreto prioritize other things so I decided to give this place a try. I stopped in one day after work as it's on my way home. I pulled in and saw they were doing a tint on a car already. It looked as if the whole family was working together which I thought was pretty cool. A guy approached me and asked what I was looking to get done. I told him what I wanted and he assured me it wouldn't be a problem and to give him 20 minutes to finish the job he was currently on. I told him "no problem". And 10 minutes later he came out and asked me to pull my car in. I handed him the keys and he got right to work. We waited for about 25 minutes and the job was done. He instructed me not to roll my windows down for 2 days and that I'd be good after that. Well it's now almost a month later and the tint looks amazing. I couldn't be happier. The service was done quick and it was only $80 for the 2 front windows which is a pretty fair price. I will definitely be coming back next time I need any windows tinted. Highly recommend this place. The only thing I could say would be better is maybe have a more comfortable waiting area with a few more chairs. But overall I had a great experience.

    I had my windshield replaced at King Auto Glass and had a great experience. The team was…read moreprofessional, efficient, and knowledgeable throughout the entire process. They explained everything clearly and made sure the installation was done properly. The service was quick, and my vehicle was handled with care. My new windshield looks perfect, and I feel confident in the quality of their work. I would definitely recommend King Auto Glass to anyone needing auto glass repair or replacement.

    Safelite AutoGlass - autoglass - Updated May 2026

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