I had a great experience working with Anthony at Bristol Toyota. He was wonderful to work with,…read moreextremely helpful, and provided excellent customer service from start to finish. He made the whole process easy and stress-free. If you're shopping at Bristol Toyota, ask for Anthony -- you won't be disappointed!

I purchased a 2025 Mazda Cx-30 today at Bristol Toyota. Both my salesman Juan and Jess in…read morefinance made the whole process run smoothly. Thank you very much! Donna

Honestly, I have a lot to say about this dealership! From…read moresales to service everyone is awesome. I wanted to give a SPECIAL, SPECIAL thanks to Tracy the service manager here! She is absolutely the most kind, understanding person I have ever dealt with in this type of atmosphere. From fitting appointments in, to managing to get me into a loaner, and then when they dropped the ball not doing my scheduled oil change she managed to come to my house the next day to pick up my car and bring it back with the oil changed! (( on her day off )) I have never felt so understood and have never had anyone work with me this way. I have 3 kids so it's hard to get in for servicing when I don't have 99368366 other things going on. She is so accommodating and very professional! I would rate the entire service team 10/10 ! I will go here for ever and always recommend them ! Thank you sooooo much tracy!

We bought a car in early August and we didn't receive the registration or plates until 6 weeks…read morelater. We received little to no empathy or help from the management here aside from them throwing their hands up in the air. Meanwhile the car sat in our driveway because the temp tags expired. When we asked for help, we got nothing but an "oh well." So much for customer service once they got their money!

Its not possible to give them a low enough review, they are complete scam artists who sell unsafe…read morecars, in need of lots of repairs just pushing them off the lot to anyone male female, young, old just to get your money! Read the reviews, I didn't and am now having to take them to court to fight for repair money! They had a court order to stop operating and buissness and now send you to there buddy down the road at another dealership to finance because there not suppose to! Warn everyone yoy can think of these guys are the definition of scumbag used car dealers! I've filed with Attorney General and everyone else! Save yourself people read there reviews all the bad stuff is 100% accurate!

Avoid Avoid!! Crooked dealers and dangerous cars. If you hate someone, send them here. If you hate…read moreyour life, buy a car here. Dangerously rusted out cars that are leaking all kinds of fluid. If you're foolish enough to buy a car here and survive the ride home, play the lottery because you're the luckiest person alive.

Konstantin was amazing. Made sure I had full knowledge of the cars history and any model issues he…read morehas seen over the years. I did not feel pressured and the transmission was smooth. Definitely recommend this auto yard. Thank you, Konstantin for making the stress of buying pre-owned car so smooth and seamless.

These scam artists use bait and switch tactics to get people on their lot. Went to see a car in…read moreperson but was told it was sold a few days ago, messaged about the same car the next day and was told it was available. Then they blocked me when called out for their shady tactics. Read the reviews this is something they do often. How trustworthy can they be? Buyer beware!

I highly recommend this dealership. Angela, one of the owners, is one of the sweetest people you…read morecould ever meet! She could write a book on how to make car shopping as stress-free as possible. Friendly, warm, professional...Angela is the best at what she does. You can expect fair prices, and excellent customer service. I couldn't be more pleased with my car buying experience.

I bought a used Honda Odyssey from here around April of 2022. So far, the car has still been good…read moreand has not had any major issues to this day. I was thankful for their transparency throughout the process of purchasing the car. They were even willing to accommodate my different requests, including an extended test drive, taking the car in to a repair shop of my choice. They were willing to perform all the repairs recommended by the shop that I took the car into without charging it to me.

Just purchased second vehicle from Brad's. Pleasure to deal with. Great truck at great price. Took…read moreit to the dealer for 30 point inspection and it came out clean, nothing to fix. Highly recommend them.

Mark is my hero. He has come to my rescue not once, but twice, and has always gone the extra mile…read morewhen I needed him most. A week and a half before I was scheduled to fly across the globe to spend a month in Taiwan, the Toyota Corolla in mint condition that I'd bought from Mark 3 years ago was totaled in my own driveway while I slept, by a drunk teenager who tried to pull a hit and run. His mom turned him in the next day, but I was still stuck with the problem of taking care of this accident, finding a good car that I could afford with my insurance money, and getting it registered before I left the country. In truth, it was an impossible task. Mark and Crestwood to the rescue! Not only did Mark find me a car that I could afford and that I absolutely loved, he also took care of the registration and paperwork and managed to get it all pushed through for me in time for me to catch my plane. When I returned, jet lagged, a month later and freaked out over every little noise that the car made after having to sit for 30 days without being driven, Mark was as calm and patient as a good father would've been when I called him, sometimes twice a day. and drove the car out to ask "are you sure??" Every little noise turned out to be nothing, just as he promised, and in a couple days the car was purring like a kitten. What I appreciated the most about Mark was his sensitivity, not only to the urgency of my problem, but to my state of mind and my nerves. In all the years that I have known him, he has never once made me feel like an idiot for asking even the silliest of questions. He really understands and cares about people. And he will never let you down when you place your trust in him. Do I recommend Mark and Crestwood when you want to buy a used car? That is a resounding, 100% YES!

I was recently on the hunt for a new Jeep and I had a couple of bad experiences with other dealers…read morefrom hidden fees and vehicles being in poor condition even though they were supposed to be excellent I saw this one at Crestwood and I called Mark to set up an appointment and write from the job. I noticed a big difference. He is not your typical sales person. He was upfront and honest about little imperfections on the jeep and things that could be fixed he had no hidden fees or anything like that, and he helped me out with all my paperwork. I would gladly do business with him again in the future.

From my very first vehicle inquiry online, to walking out…read morethe door with keys in hand ,the staff at this dealership were fantastic. prompt, friendly , respectful, and very sincere. Being a business owner I wanted to get in and get out all in a timely manner and that's exactly what they did, service/sales/all staff top notch, Thanks Empire, see you for the next one!!

RUN!!! Most dishonest , unprofessional dealership. 04/2/26 to purchase advertised car, conveniently…read moreit was sold. They stated they had another one at other dealership. I went there to complete paperwork following day, they could not locate the vehicle, apparently employee had it. This turned into a 4hr process as you need to go to other location for paperwork. When we returned, I received the car fuel light on, shavings everywhere. I called Trever the GM next am as well as told him after reviewing the paperwork (I know I should of read everything , I was exhausted an needed to return to work, I just assumed the price we agreed on was correct as the dollar amount month payment was the same) they up charged me thousands (tacked on 4800 warrantee without telling me an upcharge car thankfully they were dumb enough to leave it up on line so I had proof as I was called a liar) as well as the person put in an additional 3000 miles ( this is a felony to sell a car false odometer) . Manager Conner LaPointe gave me a car detail and promised all new warranty reflecting actual milage...still waiting!! as well as waiting for the registration (suppose to be with in 10days) to be completed, I got pulled over as car is not inspected and time ran out transfer plates. Noone is getting back to me so I was forced reach out to lawyer to get help and file BBB claim.

This is the 2nd vehicle I bought from Showcase. The price was in line with what I wanted to pay…read morefor an older (2014 Honda Odyssey). There was a bit of haggling and they agreed to do some maintenance work (Timing Belt/Water Pump) since I was bumping up to 125K miles at a good price. I found them to be honest (showed me the replaced parts) and detailed the vehicle nicely. The car drives like a dream and the "new" version is about $45K more new than what I paid. For a vehicle with 125K miles, I'm very impressed. Do I have expectation that the battery or struts might need replacing in the next year or two? Probably but I will probably have these folks do the work. Overall a great deal and would recommend.

Took a total of 5 trips to them before they put the right part in. They still can't get it right,…read morethe gas gauge is off. I can not bring it to them anymore. I hope nobody else has issues with this place. Showcase sucks.