I've been bringing my Prius here for routine maintenance for about four years. They always do a…read moregood job and make sensible recommendations. I do wish they accepted Amex, but that is what it is.

Fast great service only problem is they don't take American Express for payment, which makes…read moreabsolutely no sense due to them being a big company. I understand small business owners not taking it due to interest, but Toyota not accepting it makes absolutely no sense anyway, I will be switching to a newToyota from here on out. Route 44 Toyota accepts it

We bought a car in early August and we didn't receive the registration or plates until 6 weeks…read morelater. We received little to no empathy or help from the management here aside from them throwing their hands up in the air. Meanwhile the car sat in our driveway because the temp tags expired. When we asked for help, we got nothing but an "oh well." So much for customer service once they got their money!

Can I give negative stars. Worst experience of my life! (Of…read morecare buying) Called sat explained our situation was told by Julie no problem you can leave with a car today. We spend 4 hours there and left with no car and a promised call and financing. Well I ended up calling several time to finally be told the bank said no. No worries about the no from the bank. It was all the lies. From yes we will finance you no problem To you will leave in a new car To we will call you We will call by 1030 Ian will call you back No one ever does. Very Un professional Rachel told me it was unacceptable to call back for an answer when I had been told I would know by 1030 330 no one has returned my calls Julie should be fired for living to customers. The whole place is shady and needs to be investigated Elon where are you?

Its not possible to give them a low enough review, they are complete scam artists who sell unsafe…read morecars, in need of lots of repairs just pushing them off the lot to anyone male female, young, old just to get your money! Read the reviews, I didn't and am now having to take them to court to fight for repair money! They had a court order to stop operating and buissness and now send you to there buddy down the road at another dealership to finance because there not suppose to! Warn everyone yoy can think of these guys are the definition of scumbag used car dealers! I've filed with Attorney General and everyone else! Save yourself people read there reviews all the bad stuff is 100% accurate!

Avoid Avoid!! Crooked dealers and dangerous cars. If you hate someone, send them here. If you hate…read moreyour life, buy a car here. Dangerously rusted out cars that are leaking all kinds of fluid. If you're foolish enough to buy a car here and survive the ride home, play the lottery because you're the luckiest person alive.

Konstantin was amazing. Made sure I had full knowledge of the cars history and any model issues he…read morehas seen over the years. I did not feel pressured and the transmission was smooth. Definitely recommend this auto yard. Thank you, Konstantin for making the stress of buying pre-owned car so smooth and seamless.

These scam artists use bait and switch tactics to get people on their lot. Went to see a car in…read moreperson but was told it was sold a few days ago, messaged about the same car the next day and was told it was available. Then they blocked me when called out for their shady tactics. Read the reviews this is something they do often. How trustworthy can they be? Buyer beware!

I highly recommend this dealership. Angela, one of the owners, is one of the sweetest people you…read morecould ever meet! She could write a book on how to make car shopping as stress-free as possible. Friendly, warm, professional...Angela is the best at what she does. You can expect fair prices, and excellent customer service. I couldn't be more pleased with my car buying experience.

I bought a used Honda Odyssey from here around April of 2022. So far, the car has still been good…read moreand has not had any major issues to this day. I was thankful for their transparency throughout the process of purchasing the car. They were even willing to accommodate my different requests, including an extended test drive, taking the car in to a repair shop of my choice. They were willing to perform all the repairs recommended by the shop that I took the car into without charging it to me.

Just purchased second vehicle from Brad's. Pleasure to deal with. Great truck at great price. Took…read moreit to the dealer for 30 point inspection and it came out clean, nothing to fix. Highly recommend them.

Mark is my hero. He has come to my rescue not once, but twice, and has always gone the extra mile…read morewhen I needed him most. A week and a half before I was scheduled to fly across the globe to spend a month in Taiwan, the Toyota Corolla in mint condition that I'd bought from Mark 3 years ago was totaled in my own driveway while I slept, by a drunk teenager who tried to pull a hit and run. His mom turned him in the next day, but I was still stuck with the problem of taking care of this accident, finding a good car that I could afford with my insurance money, and getting it registered before I left the country. In truth, it was an impossible task. Mark and Crestwood to the rescue! Not only did Mark find me a car that I could afford and that I absolutely loved, he also took care of the registration and paperwork and managed to get it all pushed through for me in time for me to catch my plane. When I returned, jet lagged, a month later and freaked out over every little noise that the car made after having to sit for 30 days without being driven, Mark was as calm and patient as a good father would've been when I called him, sometimes twice a day. and drove the car out to ask "are you sure??" Every little noise turned out to be nothing, just as he promised, and in a couple days the car was purring like a kitten. What I appreciated the most about Mark was his sensitivity, not only to the urgency of my problem, but to my state of mind and my nerves. In all the years that I have known him, he has never once made me feel like an idiot for asking even the silliest of questions. He really understands and cares about people. And he will never let you down when you place your trust in him. Do I recommend Mark and Crestwood when you want to buy a used car? That is a resounding, 100% YES!

I was recently on the hunt for a new Jeep and I had a couple of bad experiences with other dealers…read morefrom hidden fees and vehicles being in poor condition even though they were supposed to be excellent I saw this one at Crestwood and I called Mark to set up an appointment and write from the job. I noticed a big difference. He is not your typical sales person. He was upfront and honest about little imperfections on the jeep and things that could be fixed he had no hidden fees or anything like that, and he helped me out with all my paperwork. I would gladly do business with him again in the future.

RUN!!! Most dishonest , unprofessional dealership. 04/2/26 to purchase advertised car, conveniently…read moreit was sold. They stated they had another one at other dealership. I went there to complete paperwork following day, they could not locate the vehicle, apparently employee had it. This turned into a 4hr process as you need to go to other location for paperwork. When we returned, I received the car fuel light on, shavings everywhere. I called Trever the GM next am as well as told him after reviewing the paperwork (I know I should of read everything , I was exhausted an needed to return to work, I just assumed the price we agreed on was correct as the dollar amount month payment was the same) they up charged me thousands (tacked on 4800 warrantee without telling me an upcharge car thankfully they were dumb enough to leave it up on line so I had proof as I was called a liar) as well as the person put in an additional 3000 miles ( this is a felony to sell a car false odometer) . Manager Conner LaPointe gave me a car detail and promised all new warranty reflecting actual milage...still waiting!! as well as waiting for the registration (suppose to be with in 10days) to be completed, I got pulled over as car is not inspected and time ran out transfer plates. Noone is getting back to me so I was forced reach out to lawyer to get help and file BBB claim.

BUYER BEWARE-Dishonest and misleading pricing: Saw a truck…read moreonline through Cars.com for sale listed for $36420. Called to set up an appointment for the following Monday, during this call I confirmed the price of $36420. I received 4 follow up calls over the weekend about my appointment, which I confirmed and again asked if the price was still $36420, again confirmed by the person on the phone. I drove over 2 hours to look at the truck, took it for a test drive even though the salesperson said there was another salesperson working a deal on it, but I was told not to worry about that as the salesperson we were working with was more senior and he would get us in the truck. We started to work numbers, and the salesperson came back and I saw he listed the price at $39420 and gave us a payment based on that number. $3000 over the listed price on two websites, when I informed the salesperson he said, oh maybe a presidents day sales number. He went back to the sales manager and came back with a different payment, but said the price was $39420 because when they put a car price online, they assume all buyers will put $3000 down. I said it doesn't say that under the price, and he stated I had to look at the disclosures to see that. I mentioned it didn't say it on the other site, and this was deceptive behavior and they should honor the price we were quoted over the phone and online. they said no and we left. As we left, I stopped at the sales managers desk and stated that what they were doing was unfair and deceptive behavior as well as very misleading to consumers. The sales managers said that I should read the disclosures before calling.

Took a total of 5 trips to them before they put the right part in. They still can't get it right,…read morethe gas gauge is off. I can not bring it to them anymore. I hope nobody else has issues with this place. Showcase sucks.

I cannot speak to the repair side of this facility, only the used vehicle sales side. I was less…read morethan impressed in dealing with Rick at this organization. I never had to try and talk a salesman into selling me a $26K vehicle before but that is what I had to go through with Rick. Three times he said he would call me back and three times he never did and I was the one who had to keep calling back. All I can say is that I was ready to make a purchase but just required a little more information. Rick seemed like he couldn't care less what I did or what I was asking him for. Not the way to treat a customer nor run a vehicle sales department. This had to be the worst experience I have ever had trying to purchase a 30+ year old truck.