Summary: Technician came unprepared without the correct…read morepart, then company stopped responding when I requested they fix installation issues. Full Story: My driver's side power window got stuck down. Their technician arrived but didn't have a fully compatible motor (his replacement lacked auto-up/down functionality). I also noticed while the technician rooted around for a compatible motor that all of their motors appeared to be used. When the technician manually powered my old motor (bypassing the switch), it wouldn't raise, confirming replacement was necessary. Since I wanted a fully compatible motor and was worried about the durability of a used one, I drove to O'Reilly (with my door panel off) and purchased a new original equipment motor while the technician waited. He installed it, but immediately the window malfunctioned: it would drop halfway after reaching the top and wasn't responding properly to the switch. The technician tried troubleshooting but concluded it was an electrical issue beyond his expertise/scope and left. I researched and replaced the window switch myself, which fixed the responsiveness issue. However, I then discovered two new problems: a loud clicking/hiccup when lowering the window halfway (see attached video, turn audio on), and the anti-pinch safety feature not working (in hindsight, likely due to the technician directly powering the motor to diagnose why it wasn't responding to the switch and messing up its calibration). I contacted Gilbert to request a return visit or discount. He initially refused warranty coverage since I'd supplied the motor, though I pointed out I only did so because they arrived without the correct part and offered to send him video of the problems, which he was not interested in. Eventually he agreed to send a technician and charge me for the labor if it wasn't their fault. I accepted but after having to follow up multiple times to get responses regarding the details and set a time, I gave up. Ultimately, I fixed it myself: a clip securing the motor's wire harness was broken (likely during installation, though the plastic was old and brittle) causing it to hang into the window's path. In the technician's defense, if my window switch had been working, he probably would have noticed and fixed this himself. Still, the broken clip appears to have resulted from the installation judging from scratches on the previously untouched inner door panel.

I had my rear back window shattered while it was parked at work. I was recommended this place and…read moreso glad I did! I called and they were able to come same day to my work location and I'm so glad I was able to get it fixed. Took about 30 minutes for them to fix. Overall my total was $375 (cash) for the back windshield which was amazing compared to higher prices from other places. Thank you for such a easy and smooth experience

Got my windshield replaced a couple of weeks ago. The owner was very friendly and was able to get…read moreme in same day and for a great price. Job was done quickly and they did a great job. Would highly recommend! Thank you again!

I inquired from 3 reputable business for glass repair, this one was the lowest in cost and has a 5…read morestar review! However, after they sent me 1 message, they did not reply back to my last two messages. Not sure what happened but this business probably got busy. I did not get to use their services but hoped to because Auto Glass World came out the cheapest.

I messaged the top 3 auto glass repair businesses near my area, all 3 had 5 star ratings and out of…read morethe 3, only two were very responsive to my inquiries even though it took me a month to respond back to their replies. All 3 were also close in pricing, but the main reason why I went with Mosaic is because they had more hundreds more reviews than the two that I got pricing on. It only made sense for me to go with a reputable/established business for a little more cost than to maybe regret going with a cheaper offer from a newer business. Brandon was also accommodating and even responded back to me when his business was technically closed on Easter Sunday. Hopefully I don't have more windshields to fix, but if I do, I will surely reach out to Mosaic Auto Glass again.

Quick Corolla windshield replacement and sensor calibration right at home! Excellent!read more

After speaking with another more well known mobile glass replacement company who was going to take…read more3 days to replace the glass, I decided to call P&G given that they were closer to us and their great ratings. Not only were they able to come out the day I called, they were also less expensive. Eddie came out earlier than quoted and he was thorough and explained everything that he was doing. I appreciate such great service after a difficult situation since our car had been broken into and things were stolen. I highly recommend P&G and Eddie and Peter!

Peter did a great job! Super knowledgeable on Tesla glass and takes care of the customer! He made…read morethe somewhat complicated glass claim approval process very efficient and painless!

If you want to save a few bucks and get a lousy 3rd rate job, go here. YOU WILL BE DISAPPOINTED!…read moreGeorge did a sloppy job on my silicone. It was all over inside the gap between the body and the glass. Looks like CRAP. There is not suppose to be any. I told the moron i was going to have it painted. Thanks for the hassle and the sloppy cheap work. LOW QUALITY NO QUALITY. And he says he has been doing it for 30 years. If thats true, you better quit now before you screw up another job George. What a pile of garbage.

Super nice owner! Had a rock crack my windshield and he explained what he needed to do and after…read morecare. Was reasonably quick considering replacing a whole windshield. Highly recommend and hope I don't have to be back!

It was a pleasure dealing with P&G auto glass really friendly people with fair pricing and great…read morequality work.

I had the fortunate luck of having a rock hit my windshield on the 405. It spread so fast that I…read morehad to replace the entire windshield. While the Lexus dealership quoted me $4k, I luckily found P&G after calling about 20 places in LA, OC, and around the Valley. They had the lowest prices and were honest, sharing a lower rate and the specific glass brand/model while they searched inventory. Cesar was great and very helpful in answering a gazillion questions of mine. Also, the day that I had an appointment to replace my windshield, my car got broken into overnight so I had to add a last min request for the side window. They even cleaned up the broken glass and vacuumed it! Which was great because sitting on broken glass is not fun. They replaced the windows with OEM quality and laminated glass, as well as ADAS calibration so that I had ease of mind that it's more durable. Install was quick (under 1-2 hrs) and the drive off time was fast so I didn't have to wait long. They have a small and clean waiting area that offers wifi while you wait. The biggest factor why I chose P&G is their lifetime workmanship and defect materials guarantee. The other shop I was considering only guaranteed 1 year but when I dug into it, it was really 2 weeks through materials. It's been nearly a month and can tell it fits well because my car still has the quiet cabin feel.

I would just like to give good comments about the service I received yesterday…read moreOn my Mercedes SLK 250 It was excellent, fast and with a good attitude Nelson was very kind and his knowledge very effective thank you Nelson for your attention From 1 to 10 you have a deserved 10 Continue with that attitude.

I thought going to Safelite would be the best choice. WRONG the tech had a handful of excuses as to…read morewhy not properly done and told me to have it re done and let my insurance know. Poor client service from the get go, the girl that called to confirm my appointment was rude and seemed to hate her job and talking to me was the worse thing possible. I emailed customer service last week and have yet to hear.

My experience with Ed's Window Tinting was awesome from start to finish. First off, I called the…read morebusiness 15 minutes prior to them opening, hoping someone would answer so I can possibly drop off my car as soon as they open. Ed answered the line and offered to give me quotes over phone. When I told him I could leave the car all day, he welcomed my business and was enthusiastic about taking my car in. When I got there, he helped me select the best tint options for my windows and the price was much more affordable than other tint shops in the area. He also offered a discount if I paid with cash. Just before I left, Ed asked if I called an Uber and when I told him I did, he asked me to wait inside the shop (I'm assuming for my safety) which I thought was a welcomed touch of human compassion that I don't experience often with car shops. When I picked up my vehicle, I was so impressed with the tint job. The windows looked so clean and the tint shade he recommended turned out perfect. He also offers a lifetime warranty for peels and cracks. I was thoroughly impressed with the service I received and how easy it was to get my car tinted so quickly, without sacrificing the quality. I will definitely be returning with future vehicles and referring friends and family to this shop.

Ed's Window Tinting did an awesome job. Great prices, quality work, and super easy to work with…read more really nice, accommodating, and made the whole process simple. Highly recommend!

Super fast and the gentleman who helped me was very helpful! I highly recommend this place if you…read moreneed a fast repair!

I highly recommend these guys. First of all, they're are very nice and professional. They gave me…read morethe lowest quote for my windshield chip repair. And they were fast. But I have to be honest......the repair isn't perfect. I was told it wouldn't be perfect, as most chips in windshields usually leave a mark after the repair is completed. So I knew exactly what to expect. Overall, these guys were great and I would recommend them.

Stupid rock on the 405 put a chip in my windshield. So angry- especially since AGN in Irvine…read morereplaced the entire glass just 2 years ago. Spoke with Pearl after filing with my insurance, and she got me an appointment the next day. Alvaro suggested we start with a resin fill and see how that comes out. The resin fill came out great- way above expectations. 95%+ better. The glass was damaged, so the chip is still there, but barely visible and the fill should keep it from cracking any further. Even though the repair was covered by my insurance, their pricing is surprisingly cheap - and the fill is way cheaper than replacing the entire windshield. Highly Recommend.

Absolutely one of the most honest auto glass places I have come across. I called them wanting to…read morechange my 2025 G-Wagon Mercedes windshield. This company was so honest they went back-and-forth. Instead of taking a job that they think they can do. They referred me to the dealership as they stated that my G-Wagon was not in their computer system. I've never worked with a company. That's been so honest and straight direct. I really appreciate them. And most importantly, I would highly recommend them.