When my car sale fell through with just a day left to move overseas, AutoExpress came through so quick! Called Friday early morning, my car was picked up later in the afternoon, car arrived in TX from NY Monday morning! We were a military family stuck in what felt like the worst situation ever, and they really came through for us. Thank you for the quick response and help! read more

I was shipping my car from San Diego CA to Charlotte NC and looked into multiple companies. I ultimately picked Auto Express, despite them being $300-$500 more than some of my other quotes because they advertised NOT using brokers and ONLY using their own fleet for transport. This ended up not being true so I spent way more money for no extra reassurance. The pickup was supposed to be at their downtown office location on a Friday night around 6pm. They said it would be easier for me to just drop it off and not worry about timing so I made dinner plans my last night near downtown, however I got an expected call that afternoon the driver was at my house for pickup in North County. I wasn't even home and was running errands. He came back 2 hours later and I then had to spend $75 on an Uber to dinner since I no longer had a vehicle. Drop off was supposed to be on Friday, but ended up being Saturday. No biggie, except it turned into a whole ordeal. I get a text that the car is already dropped off at a Walmart parking lot 30 minutes away from my location. They claimed it was the zip code I provided, however there is email documentation of the address I sent them of where I was at (and there happened to be a Walmart 2 miles away if they wanted to do drop off in that type of parking lot). I was initially told the driver couldn't wait and I would need to wait until the following day or he would need to drive to Raleigh for another drop off and back and get my car in 6 hours, however he did end up waiting. They also asked if he could just leave my key in the center console, but I said no since my belongings were there and that was too big of a risk. I had to pay $31 for an Uber to the Walmart however they DID Venmo me back for this, so I'm giving them 2 stars instead of 1 because I do appreciate that much!! The delivery driver was super nice, however informed me that he DOES work for a broker company and does not work for Auto Ex. I had tried to confirm this with Auto Express Inc at pickup when I noticed the inspection email came from a different company and couldn't get a direct response from them. They said they were "part of their fleet", but I guess that's open to interpretation. The driver showed me texts from the company to him and that the Walmart parking lot was the drop off address he received from the start and there were no talks of any other provided address. I would give the delivery company 3-4 stars! They did a good job and my car arrived in good condition. read more

They were very attentive and communicative which I value. Thanks so much for your great customer service. read more

I had a great experience with Auto Express. My car was shipped from Florida to California with no issues. I had to expedite my trip earlier than expected and they helped me with that. Customer service is great! read more

I wanted to expand my review to express my appreciation about my initial contact with Auto Express and speaking with Craig. I was exhausted with a months long hunt for the right truck and concern about buying sight unseen, aside from photos. Craig took the time to listen, with full attention, and assured me that they would log and photograph not just for their records and requirements but would let me know if there were issues they found I may be unaware of. Auto Express assured all paperwork was in order, and I want to thank the entire team, the ones working hard behind the scenes, to make the delivery not just happen, but to keep me in the loop and informed until the driver was at my driveway. Any future need for hauling will be directed first to Auto Express. Thank you guys for great service! read more

auto express was very hard to deal with. they did not give any updates, even when stating they would give an update on driver arrivals. we were told we would get notified when driver was 2 hours out, never happened. just a phone call when driver was there. when dropping cars off at location, the company had not paid the driver, which then caused headache because driver would not release cars. They also did not meet the 72 hour pickup window. read more

Excellent, courteous communication throughout the car transport process. The pickup and delivery was completed on schedule and on budget. Very professional and reliable company. read more

When we started the process of selling our classic cars, we required that the buyer be local because we knew how flaky and even scammy auto transport could be. Sure enough for our last classic's sale, we had a buyer in Arizona who said he would take care of arranging his own transport -- as long as we didn't have to be involved in the transport, we were fine with it. But as soon as he purchased our car last Saturday, the buyer reached out to the transporter he had coordinated ... and they stopped communicating with him, leaving the car with us until he could find someone else. Fortunately for us, I found Craig and Quinn and Auto Express on Sunday. They are local so we felt good about referring them based on what we've seen online. Our buyer communicated with Quinn who got the car scheduled for transport within two days' time -- amazing considering he contacted them on a Sunday. Quinn also communicated well with us and then Craig came out in person to meet the truck driver and go over all the transport details with him and us. The car was delivered the next day so it was a happy ending all around. Thank you, Craig and Quinn and Auto Express -- we'll use you for any transportation needs in the future! read more

I requested car transport from California to Georgi for two of my vehicles. Craig replied same day with an affordable quote and pick up date. I was amazed with the turn around time. my SUV was delivered to my home in Ga within 72hrs. The customers service was excellent! The communication was clear and hones. I highly recommend Craig and his company Auto Express for your vehicle transportation needs. read more

Auto Express - Vehicle Shipping Near Me - San Diego, California

My purpose now is to express my point of view regarding a service that Auto Express Inc., provided us by transporting my car from San Diego, CA to Kilmarnock, VA. On May 16th, they received the car in San Diego with the promise of receiving it in Lancaster, VA between 7 and 10 days, and they did not deliver it until June 5th in Kilmarnock VA, 8 days late. Auto Express Inc. is a company that is on the list of the 10 best, providing very good service, but this one "cares more about money than service, without knowing that with good service, money comes." And we called several times to find out the arrival date of the car and the agent who helped us was not very courteous, even my son's calls were blocked. read more

Auto Express - The service receipt. - Vehicle Shipping Near Me - San Diego, California

Auto express was very vital in our move from California to Oklahoma. The previous car shipping facility flaked on me at the last minute and auto express came in just in time if it were not for them I don't know what I would have done. Highly recommend! read more

From first communication to delivery, everything was 5 Stars! I was shipping my car from Arkansas to Maui. This was a special, one of one cars that Craig knew was special. He chose his enclosed truck and it arrived just like how it was picked up. Communication along the way was spot on as well. They delivered her to the port at the right time and I felt like I was VIP. If you want this type of service, go with Craig and team. Worth every penny. I'll use them again to ship my Subaru from North Carolina to Maui next. read more

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Had a great experience with Craig, Quinn, and the crew at Auto Express Inc. From start to finish they were transparent and responsive. I was shipping a car cross country for the first time ever and I was very worried about the whole process since there's a lot of bad actors/ scammers in the car delivery space, but Auto Express Inc did a phenomenal job and our car got to New York safely. They will definitely have my business as well as my family's business again in the future. read more

PROMISES MADE; PROMISES KEPT! All I can say is that Auto Express went above and beyond any prior transport service I've used. True professionals that provide competitive pricing yet don't short change customer service. Will definitely be using this service for all my future transport needs. On a personal note: thank you Quinn for your attention to detail and customer care. read more

Auto Express - 1970 Cutlass Supreme at pick up - Vehicle Shipping Near Me - San Diego, California

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My brother requested the service with this company and they were very unprofessional. The costumer service person was yelling and ending the call when we try to ask for the location of the car. This company took almost a month to deliver the car and when we were asking for more information about the location of the car they block the number that we were calling. I would not recommend their services. read more

Auto Express Inc. is an absolute disaster and should be avoided at all costs!!! In our unfortunate encounter with this company, they displayed a shocking level of dishonesty and incompetence. Despite their initial quote of $995 for shipping, they shamelessly hiked the price without any prior notice or consent, leaving us stunned by the sudden increase, as seen by the invoice and quote.. Moreover, their demand for a "down payment" allegedly going to their driver turned out to be a blatant money-grabbing scheme, as they pocketed double the amount paid to the driver, according to their own listing, once again as seen by the photos in this review.. This deceitful practice is made worse by their complete lack of accountability and communication, leaving customers like us feeling betrayed, lied to, and cheated. To compound matters, Auto Express Inc. failed miserably in meeting their own promised deadlines. Despite assuring us that our car would be picked up on a Monday, after I called and informed them I would like to cancel as I had found my own driver that could pick up the vehicle in a couple hours; they "Suddenly" had also found a driver and told me it would be picked up Monday. Come to find out it was a hoax as they repeatedly delayed the process with empty reassurances and false updates. Our vehicle ended up stranded in an unsafe location for an additional 36 hours beyond the agreed-upon pick-up time, causing immense stress and frustration. The sheer audacity of this company to then expect us to write a positive review is beyond belief. With such blatant disregard for honesty and customer service, it's clear that Auto Express Inc. is not a reputable choice for anyone seeking reliable auto shipping services. They will lie to you, cheat you, and pay drivers half of what you pay them. Avoid at all cost!!! Response to business owner: Learn to take responsibility for your actions, instead of coming on here and calling me fake to maintain your fake reputation. As seen by photos I am a legit customer who is very upset with the service provided. They told me Monday morning it would be picked up but as seen by this company it was lie after lie to keep me quiet.. Anytime I asked for an update suddenly the driver was almost there. Pickup wasn't until Tuesday 2 PM, as seen by the documented and dated text messages. I hope whoever reads this review will trust my words over whatever bogus the business owner continues to respond with. read more

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Craig from auto express was very professional and clear with the services and pricing did not feel like there were any hidden costs involved in the process. Whenever I had concerns about delivery dates or payments the whole team was extremely responsive this was a nice peace of mind moving during the military process and am currently using them again to ship a second vehicle read more

I recently got out of the Navy and needed my car shipped from CA to PA. At first I was booked Montway Auto transport and canceled as soon as I heard about Auto Express! Turns out Montway was not the company that would actually be shipping my car. This company, however, is the 100% real deal and WILL be shipping your car personally. Craig the owner exceeded my expectations with communication and drop off of my vehicle and even dropped me off at the airport so I could make my flight! Quinn was excellent and updated me with any updates and also provided me with a tracking link so I could see my vehicle in real time. Kirill was the driver and delivered my vehicle with no damage or incidents. I would recommend this company to all of my fellow military members or anyone in general needing to ship their car elsewhere!! read more

I am so relieved that I found Auto Express Inc! They shipped my daughter's car from San Diego to New York, quickly, efficiently, and safely. Prior to finding Auto Express Inc., I talked with two other companies -- they were brokers who didn't own their own trucks so they were unable to execute on the time and price they promised. They were super shady about everything, keep telling lies about availability and increasing the prices after a signed contract. (After I've read more, this is apparently common in this industry.). Not Auto Express! Craig at Auto Express was transparent, honest, extremely helpful, and delivered as promised. Be warned that other companies may initially give you a lower price, but they double it later. Auto Express gave a somewhat higher initial price, but stuck to the price and delivered early. It was money well spent! Auto Express offers good value. read more

LIFE SAVER - another broker company kept moving the pick up date and failed to provide a carrier as contracted before my 6 am flight Saturday. I now only had hours to find someone to move 3 cars before moving Rhode Island. Craig responded to my late night yelp message within minutes on Friday night. A+ SERVICE - Craig not only took another customer to the airport that night in a similar situation, he drove back and forth from downtown to mission valley fours times to help move the cars. INVALUABLE SERVICE- I was able to track my vehicles and IG (@autoexpress123) post of them on the truck. AFFORDABLE - Craig knew I was against the wall and did not take advantage. I received an appropriate and affordable price. So glad I found Auto express 123. I WILL DEFINITELY USE AGAIN AND SUGGEST TO EVERYONE!!!! read more

While I appreciate the company's updated response, my review will be completely taken out of context if you didn't see their original responses. I've added screenshots of those responses for contextual reading. Telling people they pride themselves on customer service and military support is one thing, showing it is another. I definitely did not get that from Autoexpress123. I wish everyone the best. read more

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Highly recommend this business to transport your vehicle. Craig takes pride in his business. No sales pitch, which was the main reason why I went with him. From the time they pick up your car he will either video or take photos. Upon delivery they update you and make the release fast and easy. Thank you again! I will definitely use you again in the future. read more

Auto Express - Fr San Diego to VA - Vehicle Shipping Near Me - San Diego, California

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Okay first off all.. RUDE. They're so rude any questions you have you're better off looking it up. They don't want to answer just try to rush you off the phone. We were given many estimates of pickup but we're in the end given the run around. When we booked they said Monday, Monday comes nothing, called they say 48hrs that came and went, finally got a driver Friday. After another estimate. Whatever somewhat not their fault. Driver came was rude and tried to SCAM!! While he was 6 ish hrs out from delivering he called and said he wanted 600 dollars upon delivery. Called the people they said that the driver isn't supposed to contact you. So.... Take that as you will. Car finally gets to delivery point driver holds the car hostage... we call after 15 minutes to see what's going on, apparently the person whom is in charge of the payments hadn't sent it... they say it's being handled now. 20 minutes later call again say they're still handing it. An HOUR later the driver finally hands the keys over after an attitude and multiple times of asking. All in all wouldn't use them again very rude, very disrespectful, not worth the hassle. read more

HIGHLY RECOMMEND! I have regularly shipped cars across the country for the past 10 years and Auto Express is the BEST company I've ever worked with. Most companies in this biz are brokers - they post your job, get a price (which almost always is higher than the broker's initial estimate) and you get who knows what moving your car. Auto Express handles the shopping so the price and timeline are guaranteed. Communication is excellent. And Craig and Quinn are great to deal with - flexible and responsive. I will never again ship a car with anyone else. read more

Fast and easy process transporting me and my husband's cars here from San Diego to Dallas. They were very accommodating and communicative. Highly recommended!!! read more

My vehicle arrived 2 days before it was scheduled in the same condition it was picked up. Craig is awesome and the communication was a 10/10 from beginning to end. This process was stress free and reliable. I would definitely recommend Auto Express and will be using them again for future needs! read more

Craig and his team are outstanding in all aspects - communication, respect, courtesy, knowledge and professionalism are beyond exemplary. He also took considerable time to explain the critical differences between professional, legitimate, experienced vehicle shippers with their own trucks and in-house dispatch versus the other guys, of which a vast majority in my recent experience seem to be salespeople with little practical knowledge about vehicle shipping and dubious lowball pricing which may have little to do with the final cost you'll actually be paying, and whose trucks and drivers are from an online bid board, with no actual working relationship with the salesperson. We set up shipping on a Friday - the car was picked up Monday, and arrived Tuesday, shipping from Illinois to Texas in 24 hours! read more

I requested a quote and the person on the other end was not personal at all. I was asked why my phone number was not from the state of which I requested the quote. He assumed I was a broker and suggested that I buy a goat or a cow and that I was harassing him. All because I had a South Florida number and my vehicle was located in California. read more

Auto Express - Vehicle Shipping Near Me - San Diego, California

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I used Auto Express to ship two cars to Las Vegas during our move. Auto Express is professional, they made the process easy with great communication from pickup to delivery. The driver picked up our cars in Modesto and delivered the next day in Las Vegas. Both cars were received in the same condition as picked up. I will recommend and use Auto Express again. read more

I live in Idaho, wanted to ship a car to my son who is a college student in Phoenix AZ. This company did an outstanding job. Showed up on time (actually a bit early) to get pick up the car, and delivered it to my son in the parking lot at his dorm (on campus) in just under 48 hours, no dings, no scrapes, nothing, just solid service. Top notch company for sure!! read more

After talking to several transport companies I was now talking to Craig at Auto Express. He made me feel comfortable immediately so we hired him to take "our baby" a 2010 SS Camaro to our new home in Missouri. The person with the transport truck arrived in a timely manner for our appointment, then whisked away the Camaro. Craig stayed in regular contact while the transport person was crossing the country so we knew it was safe & sound. It was well worth every cent contracting with Auto Express for the Camaro. Then came the next story in the next paragraph... We purchased a 28' cargo trailer to get our stuff to Missouri. Because we'd had such success with Auto Express we contracted with them once again, but this time, to move all of our worldly belongings. Craig and the team at Auto Express worked feverishly to find just the right truck as this transport would not be a typical job. When Ben, the transport person with a flat bed came there were MANY problems getting the trailer onto the flat bed. So much so that Craig drove 30 miles to our house to assist the driver. Several prayers, hours and a lot of sweat, and probably tears, the trailer was loaded, Craig would gladly tell you the whole story if you contract with them for transport, it was amazing. Craig called us daily with updates as to how it was going and where all our things were.Those days were fraught with new concerns, but Ben arrived a few days later. Incidentally, Craig and Ben are two of the nicest, professional people you'll ever do business with! This is not the end of the story because the corners and creeks made it impossible for the flat bed to turn onto the country Missouri road to the home. My husband's sister asked one of her very accommodating neighbors, with a big truck, for help. Several hours dozens of prayers and a lot more sweat and tears, the trailer was parked in its new home, with all of our worldly belongings intact. I cannot even express the enormous sense of gratitude we have for Craig, Ben, our new neighbor and the Auto Express team for taking such care of every single meaningful belonging of ours as if they were their own. Bless you and thank you all! read more

Craig is great. Communication spot on. Had the bike shipped from California to Texas in 2 days. The driver was Abraham and he was very professional. Highly satisfied. Definitely worth it, I recommend auto express if you need any vehicle shipped. Thanks Craig read more

Auto Express - Bike getting loaded in San Diego - Vehicle Shipping Near Me - San Diego, California

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Best in the business , they shipped my Mclaren across the country with ease . Auto express has shipped over 30 cars for my dealer have never had a problem highly recommend read more

This company should always be your first choice. They did exactly what they said they would. they were exceptional to work with and kept me informed all the way.i feel so lucky that i called them read more

You ever feel so lucky to stumble upon just the right people to help you? After getting ghosted by a so-called highly recommended transporter and watching friends run the other way when I asked them to drive with me to Texas from San Diego, I turned to BBB ratings for advice and immediately noticed Auto Express. Their reviews are rave and recent. I was greeted by Craig who explained with depth and patience the process and my options, and Quinn who followed up efficiently after I accepted their reasonable quote. I called on a Thursday and by the following Wednesday my car was safely delivered fifteen hundred miles. Awesome! read more

Had a transport company out of Florida who failed to pick my car up twice. Auto express was much more expensive but they got it done and in short order read more

Hauled my Jeep from Salt Lake City to North Idaho in 12 hours. Couldn't have been easier. Highly recommended.