We scheduled an oil change at Minnetonka BMW ahead of our vacation travel. During the inspection,…read morethe team discovered a defective tire that needed immediate replacement--an unexpected issue that caused a delay we hadn't planned for. Despite the setback, the entire Minnetonka team jumped into action and coordinated seamlessly to get us back on the road safely and quickly. Our service advisor, Taylor, was outstanding--keeping us informed and effectively communicating with the techs throughout the process. We truly appreciate the professionalism, urgency, and customer-focused effort. Thank you, Minnetonka BMW, for turning a potential headache into a smooth and safe experience! Highly recommend.

Smooth car buying experience! Nice selection of good used cars to choose from. Thank you Hunter,…read moreScott and Alan!

Needed to get my 2017 Rogue Sport serviced + additional repairs/fixes, was able to easily make an…read moreappointment online, able to drop off vehicle early in the morning - suuuper helpful, and received fairly clear and straightforward communication throughout the process!! Traci was SO helpful, patient, and kind - also consistently followed up with me when I didn't immediately respond to messages re: diagnostic process/service/whatever. At checkout, Davin helped answer my questions while Traci was busy (even though I'm pretty sure Davin wasn't even on the clock?), so nice! Really glad I had Traci and Davin to help me!

I switched to this dealership for service because my usual Nissan dealership is closed on…read moreSaturdays. I went in for a simple oil change and a new car battery. I mentioned I plan to trade the vehicle in about 18 months when the warranty expires, and that I recently paid $260 for a battery at Morrie's Mazda for a similarly aged vehicle. They charged me $380 -- and only knocked $50 off after I was clearly upset and agreed not to leave a bad CSI. If they're willing to overcharge me by $120 on routine service, I can only imagine how badly they'd try to rip me off if I were actually buying a car.

This is one of the premiere dealerships in the nation, not just Minnesota. They treat everyone as a…read morevalued guest. The sales department is low key, customer centered and not high pressure. They will move heaven and earth to find a car with the configuration you want. The service department is superior to any service department I have ever encountered. The quality is top tier. The communication is quick, appropriate and complete. They offer options. They are not pushy. They provide loaner vehicles readily. The prices are reasonable and in line with all other OEM service repair shops. The shop is clean, well equipped and every car is washed before they return it to the owner.

This dealership used to be so good. It went downhill since becoming part of Napelton. Here's the…read morething, the gap between mainstream and luxury has gotten much smaller in terms of safety, driver-assistance features, technology and comfort. What stood out before with Lexus was the experience. Now it's just plain sloppy, they lack follow through and nickel and dime you. Please look around before purchasing from them.

i went to the dealership 3 days ago and got a 2016 Ford Taurus Sho. i took a walk around the car…read moreand noticed one of the employees standing there waiting for me or was suspicious of me, i assumed the "this is going to be a check right here". What im saying is the man i worked with was really pushy when it came for me to get this car so soon, I honestly just wanted to take a look but everything happened so fast. i was rushed out asap, i get the car and a day later i notice the spoiler adhesive isnt strong, noticed their was also overspray on the rear bumper and my remote start didnt work. i call them for help and "Jack" answered with the most attitude voice, said he would get service to look at everything Monday (Memorial Day) obviously i knew that wasn't going to happen. If you're looking for a car. Definitely don't recommend coming to this dealership atleast. They only see you as a fat check.

We bought a vehicle here a month ago and it has been a headache ever since. Multiple issues with…read morevehicle and they respond with the lingo about the massive inspection process their vehicles go thru, etc etc. Multiple lies, fake promises and lack of call backs. Stay far away from this dealership and especially the salesman Jack....who will tell you all about how he's the "World's Greatest Salesman". I would give 0 stars if I could!

This is a review of the experience I had with Sears Imported Autos…read more We dealt with Setnu and Finance manager Jason. I must begin by saying that I am a remote customer 1200+ miles from the dealer nor the easiest customer. Though they were quite firm on pricing, they did try their best to accommodate our budget though it was a rare vehicle. Nevertheless, they made our out-of-state purchase as an active duty military a pleasant one. First, they are extremely keen at following up; the most commendable quality of a dealership especially for an out-of-state purchase. Jason, in particular, updated us almost daily with the paperwork/loan process; he was clear about his work hours and is always available if we had any questions. He responded to all our emails/calls either immediately or shortly after finishing with his prior customer. We despise any dealerships that leaves us hanging (our #1 pet peeve) and they aced this part. Jason is also a previous military (Army) member! Secondly, they are appreciative of our assistance with titling/registration paperwork. We've purchased vehicles from 5+ different states including California, New York, Kentucky, Virginia, Colorado and are well versed in the process. Jason was knowledgeable and willing to admit when he did not know the process; this is admirable because we have dealt a dealer who said they have "15 years of experience" but really did not know anything about the registration process in our State. Sears/Jason handled my paperwork efficiently; titles mailed on-time with the rest of the registration paperwork while I'm deployed using an out-of-state address. Lastly, they communicated immediately after the vehicle was picked up by the shipper and provided us information as well as the estimated arrival date. Some dealers may tell you "we can't guarantee a ship date" and leave you hanging. We are not asking for the exact ship date; we know it can be variable (plus or minus days) depending on weather and how many vehicles the shipper is transporting. We simply want to know the approximate date so we can plan ahead. They did very well on the final part. This is by far the best out-of-state vehicle purchase experience we've had. Again, we would like to reiterate how well Jason handled the transaction. Setnu was also very communicative as well and we enjoyed working with him. Overall a great experience. We will definitely come back to purchase another car if opportunities arise. Keep up the good work Jason, Setnu, and Sears Imported!

Purchased my vehicle from here this fall. They were very professional from the beginnning to the…read moreend. They helped me arrange my vehicle shipping and followed up once it delivered. Couldn't be happier.

If you live in Minnesota and are looking for a great pre-owned car, walking around INSIDE and…read morelooking at inventory is a huge plus during the colder/snowy months! High end import cars & SUVs. These guys are great! You can test drive without a dealer too! Quality selection and soft sell. Offshoot of Poquet Auto. Eden Prairie, MN.

This is first review I've written on Yelp, but I felt compelled to do so based on the overall very…read morepositive experience I had with the Auto Source team. I purchased a Porsche Cayman R from them recently and this was one of the easiest transactions I've ever had with a car dealer before. Buying a car can be a stressful thing even under the best of circumstances, but buying one sight unseen from an out of state dealer can be a potentially perilous proposition if things don't go well. However, overall Auto Source made the experience almost pain-free from start to finish. My salesman was Brandon M. and he exhibited a high degree of professionalism and courtesy throughout the process. The car arrived exactly as it was described and with no surprises, which is exactly what you want in this type of transaction. We did a quick and relatively painless deal without any unnecessary negotiation and gamesmanship. The price was agreed fairly quickly and the deal was done. I would have liked to have made this a 5-star rating, but one small issue prevented me from doing that. I had agreed to pay a $300 "split the difference" shipping premium to get the car here as quickly as possible, but they were not able to deliver on their original commitment of "2-3 days". (The car arrived roughly 7 days after I had made payment to them.) Not a huge thing, but I had agreed to that extra amount to get the car earlier and then it didn't happen. Their solution? They offered to refund the $300 immediately when I called them expressing my disappointment. The check arrived with title and a nice handwritten thank you note a few days later. I don't understand why more dealers don't get that a little professionalism, courtesy, and honesty is all it takes to be successful in this business? It seems the folks at Auto Source, however, do. So, I'll give Brandon 5-stars and the overall experience 4-stars, for an average of 4.5.

Morrie's Minnetonka Mazda:…read more Morrie's Minnetonka Mazda stands out as a family spot with solid five star service and real trust built over time. My own run ins there turned out great. More than that my whole family feels the same way. They picked up that five star rating fair and square. You do not run into dealerships often that pull in repeat customers. Even better they snag loyalty across generations. Morrie's Minnetonka Mazda nailed it with us. My mom went ahead and bought a vehicle from them. So did my grandma. That says a lot about their steady quality. Their service feels trustworthy. The whole buying process comes off positive every time. I watched them go through it over the years. They seemed totally satisfied. It went smooth for them. All that built up a ton of trust in the place for me. They turned car buying into something easy. No stress at all. Just a good time for the family. The service runs top notch. The sales folks keep things reliable. That deep trust with the family sticks around. On top of that the vehicle lineup impresses me a lot. Say you need a big reliable ride for the family. Maybe an SUV such as the CX 5 or CX 90. Or go for something smaller and better on gas. Like the Mazda 3 or CX 30. They stock a wide range. It fits different needs. People have various tastes too. Every option looks sharp. They keep them in good shape. Presentation stays clear always. I plan to head straight to Morrie's Minnetonka Mazda when I shop for my ride. Their history with mom and grandma proves it. Add in the strong selection. That puts them right at the top of my list without question. If you hunt for a Mazda and want a spot you can count on. Not just for one buy. But for the long haul over years. Go with Morrie's Minnetonka Mazda. I recommend them fully. They locked in those five stars. It comes from steady top performance. Plus a real focus on keeping customers happy. That effort clearly reaches across family lines.

I've had two experiences with Morries. First experience was…read morewhen I went with a friend who bought a new 2022 CX-30 and paid in full. They were very accommodating and friendly. I wasn't apart of the deal so I can't give more details than that in regards to that transaction. I recently leased a 2026 MX-5 through them and overall am extremely pleased with how it turned out in the end. There was some hardball negotiation that resulted in me having to politely decline and thank them for their time. Then I received a phone call from Henry 20 minutes after pulling out the lot agreeing to exactly what I was asking for and honestly couldn't be happier with how it all turned out! Much more high-class looking and less of a mass market looking dealership than Luther Mazda. Even though I paid more at Morries for the same trim MX-5 than Luther or Walser was offering, I got the absolute dream version of the car with practically every add-on package it has (roughly $6,000 of add-ons MSRP) and it only cost me $80/month more Luther and $100/month more than Walser for a 36month 10,000mile/year lease which is an absolutely fantastic deal and if the same car were at either of the other two dealerships it's highly unlikely they would have given the same deal. Extremely pleased

Walk in on a Saturday morning for an appointment with Morgan. Got what I wanted for my trade in and…read moreleft with my new truck that same day. She was amazing highly recommend!

Terrible place to try to purchase a truck! I live 840 miles away and was going to fly and buy a…read moretruck for a family member and the family member was paying cash, the tired to make a simple sale, hard and I finally give up, my uncle was tired from ford, he would be so hurt to know ford did this to us.

Showed up for a test drive on a RAV4. We told our salesperson, Hani, that our buying timeline was…read morelonger (~6 months) as my wife was buying her first car and didn't know what she wanted yet. We proceeded to get a 5 minute lecture on how sales people prefer to spend time with customers with a shorter buying time span (aka more profitable customer). He then got the rav4, left it out front. Said another sales person would be there soon. We waited 20 minutes and no one came. I walked inside and half the sales reps are chatting with each other. Told them to take the rav4 back in and left. Only when I said I was leaving did someone bother to be concerned with my customer experience. Never going there to buy a car. Veggie straws were tasty though.

Sheridan was my consultant/salesperson at Morrie's Minnetonka Subaru, in Minnesota, and an…read moreexcellent listener. I told him I planned to purchase a vehicle within a week and had narrowed my choices to three makes, including Subaru. After the test drive, we reviewed numbers. The Forester Hybrid in my preferred color wasn't in stock, so Sheridan quickly checked on a dealer trade. He returned with his manager, Paul, who confirmed they could bring one in from Wisconsin and presented a written out-the-door price. Paul understood I still intended to test drive a Honda and applied absolutely no pressure. I felt respected, well-informed, and confident in the offer, so I decided to move forward with Subaru without visiting Honda. This was the Saturday before Easter, and Morrie's had my new Forester ready by Monday. I left the dealership feeling completely at ease with my decision. I highly recommend Sheridan at Morrie's Minnetonka Subaru.