Eagle collision deserves 10 stars all around! So happy to have found this place!…read moreAmazing and professional customer service! The autobody team did such a great job fixing my truck that it came back looking brand new! It was such a big job yet they were able to fix it promptly! Even changed out my battery at no extra charge. Thank you so much Eagle collision, appreciate all your hard work!

Compared to other body shops I have been to, Eagle was number one in customer service,…read morecommunication and workmanship! I highly recommend them!

I just want to say, if you are looking for a professional and friendly auto repair company, look no…read morefurther. Their assessment and pricing was right on point and I never felt like I was being hassled. Communication was amazing as well. Brit and Mellissa kept me up to speed on the repairs every step of the way. Also, I have to ship my vehicle soon, so they were sensitive to the timeliness of this repair as well. The final product was amazing. Mahalo to Brit and Mellissa

Brit is definitely a Bodyman 1st Class. He has the eyes and finesse touch that sets him apart from…read morejourneyman body workers. This guy can shoot paint boys! He does all the work so rest assured, it will be top shelf! 5 stars and 2 thumbs up!! Highly recommend

Needed body work on the rear passenger side of my car. It took 3 weeks, but it was totally worth…read moreit. Auto Papa did excellent work on the body repair, siding replacement, and paint job. The car looks and smells brand new! Most importantly, the total cost of the repair was so reasonably priced and fair. Thank you, Lord! So grateful! Thank you to Ayres and the guys at Auto Papa.

I was looking for a shop to help with my window since it went down and wouldn't work to come back…read moreup, I checked three different shops all said they couldn't help me right away, then I found AutoPapa and they told me to come down right away for them to look at it and tell me what can be done. They took a look and told me they need to find the part and they would call me back, I went to a junk yard got the parts, I asked could they help me install it, and they said sure so I went down and they fix the problem so quick and correctly I was very impressed!!!! These guys are so solid and will get you back on the road the right way and prices are very nice to I will be back for any of my problems I have with my car !!! Thank you guys !!!!

Almost 5 Stars I took my car to Sigs in Kaneohe to repair…read moredamage to the rear of my car while stupidly backing up into an elevated concrete level. The damage didn't look too bad and required the mid portion of the SUV tailgate below the window to be replaced. The estimate was a little over $2K as replacement parts are ridiculously priced by the dealer plus the added markup and labor costs from the repair shop. The following is a summary of my car repair episode at Sigs Collision Windward: Pros: - Promptly contacted by Sigs after filling in my accident report with the insurance company online. Like I mean really prompt... they called within 15 minutes to make arrangements for an estimate. - Unbeatable updates from Sigs with text messages and phone calls to keep you abreast of what's going on with the repair. - Repairs are done promptly, and they immediately address repair errors - Staff is friendly after they acknowledge your presence - Final repair seems to be done satisfactorily Cons: - I was not acknowledged for at least 5 minutes after entering their office on my first visit. I stood by the front desk and the staff walked by and or talked amongst themselves.... it was like I was invisible to them. This was so contrasting to the high level of Aloha that I received from them once I was acknowledged. Maybe a simple, "Hi, I'll be with you in a minute" would have been nice. - Sigs made a mistake installing the incorrect color replacement panel and didn't catch it until I brought it to their attention when I came to pick up my car. Lexus apparently sent them the incorrect white color. Recommend that Sigs check for accuracy upon receiving parts, and do a thorough quality control assessment prior to calling the customer to pick up their car. Sigs did take immediate action to remedy this shortcoming; the correct color panel was received and installed promptly on the following day. Overall Sigs Windward is a reputable repair shop and I will patronize them for future business.

I'm very, VERY disappointed and upset with the results of taking my car to this auto body shop…read more Initially I took my car there to fix the front and the side. I had gotten into a minor fender bender which damaged the front and then later backed along side a pole and damaged the side, all cosmetic stuff. One the incidents I reported to insurance, the other I didn't. Like I mentioned it was just cosmetic stuff that needed to be fixed yet when I got the estimate, they said way more stuff needed to be fixed than I thought but I just went along with it because I'd used them before and everything had gone ok. Also, it seemed very strange that they said it was you going to take over a week to fix when like I've said it was just cosmetic stuff because no lights ever went off in car indicating anything was wrong, but I just went along with everything because I assumed they were being honest and I don't know a whole lot about cars myself. So I got a rental and they fixed my car. When it was ready they called and said I could pick it up which I believe was on a Friday but then they called back and said they needed to fix something else and it wasn't ready yet. So Monday came along and they called and said my car was ready however I had to work the next two days and wasn't able to pick it up until Wednesday. You'd think that they would just say ok, see you Wednesday since really they're the ones that delayed me picking up the car in the first place but instead they insisted and told me I HAD TO pick up the car Monday. I told them that there was no way I could do that and again they insisted that I had to so I had to have my boyfriend go and pick up the car and I had to wait till Wednesday to drop off the rental which they assured me they would pay for the extra days. However when I went and dropped off the rental, Enterprise had received no call from them stating that they were going to pay for the extra days, so I explained to them the whole situation and they felt bad and so they comped me the two days. Not only that the day after my boyfriend Picked up the car from the shop I was walking around the passenger side by the mirror which they were supposed to have fixed and noticed a giant crack and scratch still on the back of the mirror. I called them actually I even went down there and showed them and they said oh we only fixed part of it if you want the scratch and crack fixed you're gonna have to pay for it. I think that's absolutely ridiculous. If you tell somebody you're gonna fix something you fix the entire thing not part of it and I don't see why I should have to pay for it. I think that's terrible customer service. I think they overcharged me and I think they fix things that did not need to be fixed just so they could charge me more. When my boyfriend went to pick up the car they told him only the bunper and mirror had been fixed but then when we looked at the bill every sensor in front of the car had been changed out. I believe if it's not fraud they're at least changing out their old inventory so they can get new stuff. I would not recommend this place at all and if I ever need my car fixed again, I will never ever go there. Also, at one point when I was trying to get a hold of them, their phone wasn't working And kept looping me back to the same message so I literally had to go down there in person just to ask Them something. So ridiculous and unprofessional. Oh and lastly they didn't put one of the emblems from the car back on. Baaaaaad service!!!!! DO NOT USE GERBER COLLISION IN KAKAAKO!!!!!!

Unfortunately, we've had several situations that called for repairs - - - once being rear-ended and…read more3 times being hit while parked. Fortunately, we were referred to Faith Collision (and David) by our insurance company the first time and they've been our go-to from that point on whenever we needed body work repairs. It's easy communication between them and our insurance company (USAA) and basically all we do is drop the car off and pick it up when it's done. On one occasion, I couldn't find a friend available to accompany me when I dropped the car off and someone from Faith was nice enough to drive me to Enterprise (just a few blocks away) to pick up my rental. A couple of other times parts were not available, and that caused delays in the car being ready, but that's just part of living on an island and that's beyond anyone's control. Their work is precise, detailed and communication is great. On top of this, everyone we've encountered there is friendly, warm and just easy to work with. Not wishing we'll need their services anytime again soon, but if and when we do, we'll be back.

These people destroyed my car. Literally the opposite of fix it. Before bringing it in. All I was…read moredealing with was a little rubbing from the body on the tire. After repairs took place, The suspension in the rear left was banging and popping over every imperfection on the road. Brought the car back 3 times still not fixed. I went to buy new tires and these dumb cock suckers forgot to replace the placard from the old door jamb to the new one. STUPID FUCKING COCK SUCKERS.

Somebody hit my wife's car and didn't have the guts to own up to it. Luckily, we found Colors on…read moreParade to repair the major scrapes. Cary and crew came within a few days to do the repair and painting. Within 2 hours, they completed their work. Would definitely recommend! Mahalo Cary!

Excellent work, very impressed with workmanship, the quality of work was exceptional and price is…read morefair

Chris and Sunshine at Shine's Auto Body were great and took care of my car right away. They gave me…read morean estimate for the work within minutes. The price was reasonable, and they did beautiful work. On top of that, they gave me a ride back home after I dropped off my car and delivered it back to me when they were finished. The experience could not have been better. I recommend them wholeheartedly. I felt very lucky to be doing business with such good people. Thank you, Chris! Thank you, Sunshine!

Very helpful and very insightful does a really well job at a reasonable price was able to help me…read moreunderstand what needs to be done and how long it will take.

When my neighbor backed up into the front of my MINI accidentally in our parking lot, I was…read moredevastated being it was my first "accident" with MINI. It looked pretty bad, it damaged the front bumper, left side panel, trim around the tire and underneath. She did have insurance, Honda Windward was the recommended place close to us. We made an appointment over the phone, and they gave us a courtesy call to remind us of our appointment the day before. Right down the street from Koa Pancake house and Hyundai dealership, off of Kahuhipa st, it was only 5 minutes away from our house. We went around 9am. Parking is limited, and there's always a line of cars being evaluated & getting estimates, but I guess that's a good thing right?! You walk in and they have a few chairs against the wall for their "waiting room" and a front desk for their check-in. There's always someone there to greet you, but only 1 estimator to evaluate the cars. It was our day off, so we didn't mind waiting. They said it would take a week to get fixed, they did have rental cars but no loaners. Not a big deal since we had our own spare car. If you are limited on time, give yourself enough time for wait time, checking in, estimating and paperwork. I was worried they wouldn't be able to match my limited color turquoise MINI since they no longer make that color anymore, but they said no problem, and it would take just a week, unless they had to order a part. They actually did have to order a part, but it took a total of 10 days. Based on my damage and knowing parts can take awhile, I thought it was a reasonable time frame to get fixed. They are open till 5pm, so we went there by 4:30pm, not as busy at that time so it didn't take long for paperwork. When they took my baby out, she looked good as new and you couldn't tell it had been in a fender bender! As a matter of fact, there was a little teeny dent on the front bumper that always bothered me & they fixed that too and washed and vacuumed my car! I would totally recommend them, they do amazing work, quick and friendly! P.S. There restroom was clean too.

Have brought my 2009 Honda Fit here for a couple of times so far. Both visits have left me with a…read moresmile on my face. Last year, I had my roof and hood repainted due to oxidation. Just this month, I had my front bumper repaired. All I can say is that I am very impressed with the end results. Their work is phenomenal. I want to give a shout-out to Klayton (the Body Shop Estimator) and Larry (the technician) who were very involved with my visits. They are experts in their profession. For one, Klayton was very patient and understanding throughout the process, from beginning to end. He always would touch bases with me, informing me the progress of my vehicle. As for Larry, his expertise and knowledge was very exceptional. Both of these individuals greeted me when I picked up my car, explaining in detail of what was done to my vehicle. All in all, my total experience was exceptional. The whole staff were courteous, respectful, and downright awesome. Accolades to this fine business!!!