Thank you for fixing my windshield wiper motor! The service was friendly and professional! I find…read moreit hard to find mechanics that have the patience to explain my options! I wouldn't hesitate to give them a call if you need work done on your vehicle!!! Mahalo!!!

This place is very professional quick service ,see myself being a long time Customer ,places like…read morethis are hard to find !

Have brought my 2009 Honda Fit here for a couple of times so far. Both visits have left me with a…read moresmile on my face. Last year, I had my roof and hood repainted due to oxidation. Just this month, I had my front bumper repaired. All I can say is that I am very impressed with the end results. Their work is phenomenal. I want to give a shout-out to Klayton (the Body Shop Estimator) and Larry (the technician) who were very involved with my visits. They are experts in their profession. For one, Klayton was very patient and understanding throughout the process, from beginning to end. He always would touch bases with me, informing me the progress of my vehicle. As for Larry, his expertise and knowledge was very exceptional. Both of these individuals greeted me when I picked up my car, explaining in detail of what was done to my vehicle. All in all, my total experience was exceptional. The whole staff were courteous, respectful, and downright awesome. Accolades to this fine business!!!

Excellent job of replacing and painting the scrapped bottom side panel of my Toyota Prius Prime…read more The free quote was reasonable. Their text message updates and their online tracking system allowed me to track the repair progress! Mahalo to Travis for handling the estimate and Kehau for handling the paperwork and keeping me posted. Mahalo to the technicians that did the work! The work was completed in 2 days earlier than the estimated 3 days. (I'm surprised their Yelp rating isn't higher. I used them based on a friend who were satisfied with the repair of their Lexus.)

I just want to say, if you are looking for a professional and friendly auto repair company, look no…read morefurther. Their assessment and pricing was right on point and I never felt like I was being hassled. Communication was amazing as well. Brit and Mellissa kept me up to speed on the repairs every step of the way. Also, I have to ship my vehicle soon, so they were sensitive to the timeliness of this repair as well. The final product was amazing. Mahalo to Brit and Mellissa

Brit is definitely a Bodyman 1st Class. He has the eyes and finesse touch that sets him apart from…read morejourneyman body workers. This guy can shoot paint boys! He does all the work so rest assured, it will be top shelf! 5 stars and 2 thumbs up!! Highly recommend

There are so many great things to say about my experience with MC Auto Body & Paint!…read more My car was hit while parked and unoccupied, which brought me to MC Auto body. My car was hit on a Sunday and I got a hold of Rich at MC on Monday morning. He was able to take my van in that afternoon and got me in a rental that same day. It was a seamless process because MC is in "network" with my insurance. Therefore, not only was my insurance coordinating the logistics of my repair and rental car reservation, Rich was too. I received my rental car right after dropping my van off at MC and was told it may be done the same week, but no guarantees. On Wednesday, Rich called me letting me know that my van will be ready for pick up on Thursday. Customer service was not only exceptional, his timely & quality work and attention to detail also exceeded my expectations. My van was returned washed, replaced with a new bumper and a repaired fender. Extremely thankful for Rich and his team for the quick turn around time and returning my van in much better condition than I brought it!

Highly recommend working with this repair shop. Easy to go through my insurance and went through…read moreeverything with me with ease. They delivered car repair on time and my Acura looks as good as new.

I'm very, VERY disappointed and upset with the results of taking my car to this auto body shop…read more Initially I took my car there to fix the front and the side. I had gotten into a minor fender bender which damaged the front and then later backed along side a pole and damaged the side, all cosmetic stuff. One the incidents I reported to insurance, the other I didn't. Like I mentioned it was just cosmetic stuff that needed to be fixed yet when I got the estimate, they said way more stuff needed to be fixed than I thought but I just went along with it because I'd used them before and everything had gone ok. Also, it seemed very strange that they said it was you going to take over a week to fix when like I've said it was just cosmetic stuff because no lights ever went off in car indicating anything was wrong, but I just went along with everything because I assumed they were being honest and I don't know a whole lot about cars myself. So I got a rental and they fixed my car. When it was ready they called and said I could pick it up which I believe was on a Friday but then they called back and said they needed to fix something else and it wasn't ready yet. So Monday came along and they called and said my car was ready however I had to work the next two days and wasn't able to pick it up until Wednesday. You'd think that they would just say ok, see you Wednesday since really they're the ones that delayed me picking up the car in the first place but instead they insisted and told me I HAD TO pick up the car Monday. I told them that there was no way I could do that and again they insisted that I had to so I had to have my boyfriend go and pick up the car and I had to wait till Wednesday to drop off the rental which they assured me they would pay for the extra days. However when I went and dropped off the rental, Enterprise had received no call from them stating that they were going to pay for the extra days, so I explained to them the whole situation and they felt bad and so they comped me the two days. Not only that the day after my boyfriend Picked up the car from the shop I was walking around the passenger side by the mirror which they were supposed to have fixed and noticed a giant crack and scratch still on the back of the mirror. I called them actually I even went down there and showed them and they said oh we only fixed part of it if you want the scratch and crack fixed you're gonna have to pay for it. I think that's absolutely ridiculous. If you tell somebody you're gonna fix something you fix the entire thing not part of it and I don't see why I should have to pay for it. I think that's terrible customer service. I think they overcharged me and I think they fix things that did not need to be fixed just so they could charge me more. When my boyfriend went to pick up the car they told him only the bunper and mirror had been fixed but then when we looked at the bill every sensor in front of the car had been changed out. I believe if it's not fraud they're at least changing out their old inventory so they can get new stuff. I would not recommend this place at all and if I ever need my car fixed again, I will never ever go there. Also, at one point when I was trying to get a hold of them, their phone wasn't working And kept looping me back to the same message so I literally had to go down there in person just to ask Them something. So ridiculous and unprofessional. Oh and lastly they didn't put one of the emblems from the car back on. Baaaaaad service!!!!! DO NOT USE GERBER COLLISION IN KAKAAKO!!!!!!

They will NOT work on your car if it's already had a damage estimate and been looked at with…read moreanother body shop - so don't even bother with appointment. Very minor fender bender - bumper and headlight needs replaced. Told me that because the at fault drivers insurance sent my car to another body shop for their estimate and I said that I *thought* they had removed bumper to see hidden damage. Gerber stated that I HAD to use that body shop - specially that I am "not allowed" to go to another body shop, even though I'm paying cash myself. They refused to even look at car for estimate and immediately cancelled my appointment. Other guys Insurance company gave me full payout since their estimate was more than the other guys policy limit. That means - I'm paying cash so not sure why a Tesla approved shop won't touch the car because another shop already looked at it. That's wild because they weren't even going to be working with insurance. (Btw I called other body shop again and they actually did not remove the bumper to look for hidden damage after all). ‍ I was just trying to find recommended body shop for my Tesla since I'm paying for repairs myself. Guess Gerber is not it.

Got into an accident (not my fault). Other person's carrier had Geico, selected these guys from…read morethe Geico list. It was a good choice. Tiffany was communicative and I got my truck back in reasonable time. Kinda makes me want to change my insurance to Geico. They only do insurance work - Geico or Island Insurance only. Couple weeks after I notice a strange sound coming from the side that was repaired. I contacted Tiffany and we scheduled a time to look at it. When I got there the Owner took a look at it and figured out what it was. Great service again. Thank you.

We absolutely recommend this wonderful business ! They are so kind, great location and efficient!…read more Thank you Danielle Josh my adjuster and the WHOLE TEAM !!

It seems like English is not Martin's first language. If you have a complex problem with multiple…read moreareas of concern, it might not be done as you think is covered in the estimate. For what they thought the work entailed they were either exceptional or passable, but for what I expected to be done they were neither. If you only have one area of work, I think it would be fine, but otherwise, it will be hard to communicate what you actually want done, and it won't get done to your satisfaction or won't be done at all. If you know Martin's native language, I'm sure you will be able to get what you want done, so don't rule him out for single site work or if you can communicate more easily.

I am so absolutely grateful for Kwan's auto body shop for sanding and repainting my car after…read morescraping a cement pillar as I was backing into a parking stall. The quality of their repair was exceptional as I can't see where the damage to the car was. The price to repair the car was SO reasonable compared to the other quotes. I will only pull into a parking space now so hopefully I won't have anymore problems. I highly recommend this business for the quality of work and there amazing professionlism. They were just so kind and prompt. Mahalo nui loa

This review is being posted PRIOR to the work being completed on my vehicle…read more Im leaving the review with the disclaimer, that it may change. Only reason that im leaving it early is because so far, ive gotten amazing service. I am leaving a review for Mazda as well. My car is currently being worked on by SH Fender in Kaka'ako. I drive a Mazda SUV, newer model. I noticed the the roof had some bubbling happening. If you know anything about paint, you know that bubbling can only mean that you'll be in a world of debt if you let it keep going. Now, being that my car is newer, I was shocked to see the paint and roof already starting to rust. I dont take my car to the beach. I dont park at construction sites. I dont throw bird poop at it. Luckily for me, this job is being covered by the paint warranty offered by Mazda. Go me! Anyway, I dropped my car off at Mazda and it was quick to head over to SH. SH was also quick to start it -- I know this because on the same day, I got a call requesting for the key to remove my roof racks (that I stupidly forgot to hand over). That being said, after doing some research, I was super happy that SH was responsible for my car since they have excellent reviews and a friend of mine has used them before. If I could have repainted the roof black, I would have, hahaha, but I assume they'll do an amazing job on the polymetal grey. P.S. SH guys, if you want to get that scratch off my front bumper, feel free to do so HAHAHA.

Just got off the phone with Wendy. Very sweet and professional on the phone. I had requested from a…read moreparticular auto repair company an estimate just to paint my bumper on Yelp, and apparently was sourced out to many others. Received a message from SH Fender, whom I did not reach out to, that the next step to proceed was to call for a phone consultation. I then "ringy dinged" them. My car is in excellent condition, 9 yrs new, 19k miles, and has no dents to the bumper...just scratches. Now folks this is a "bumper", not using Geico, moola is coming out of my back pocket. In order to secure an estimate, Wendy kindly told me it would cost me $150 bux. Sounds as though having Geico as a premier client, they have no need for "walk-ins" to be bothered with.