If you're interested in learning how to appraise vehicles as a career then STEER CLEAR of AAG! I traveled from LA to PA, attended the classes, and studied all material provided only to be told on the final day of training less than 1 hour from the final cert exam by the Owner/President that I wasn't going to be a "good fit" for his company. I was not allowed to complete the last portion of the training nor the cert exam and was not given a reason for this abrupt termination. All training material and tools provided to me were returned to AAG that day. Essentially I returned home unemployed and with absolutely nothing tangible to show for the $10,000 that I invested. This drained my bank account of some much needed funds in the middle of a nationwide pandemic and they are a horrible company to not take this into account. Their alleged "training" doesn't show you how to actually set value to a vehicle, AAG does the valuation at the corporate office. As an independent agent you are nothing more than a glorified vehicle inspector. As if that wasn't bad enough, when I requested a refund for the $7,500 "tuition fee" they only sent me HALF back AND lied saying that I quit their program! There is no mention anywhere in the contracts I signed about not receiving a full refund if not allowed to complete their program. The one thing I can say that I did wrong was not reading all of the 1 star customer reviews here first before getting involved with this company. Don't be fooled by this company's "years of experience", this only translates to them having "years of experience" knowing how to get away with duping people out of their hard earned savings! Looking back, I guess I should've clued in that this company was classless when the owner insulted the state I come from immediately upon meeting me and then twice again in subsequent conversations. read more

I found AAG on-line, and after reading through the details as to what these guys do, and how in depth their inspections go, I decided to go for it. Being located in the UK, and trying to find the right car in the right condition is very difficult, so AAG were my eyes! Bill carried out the inspection very professionally and took the photos (all 130+), and made lots of comments and observations about my potential purchase on the inspection sheet, which was extremely comprehensive. Not just a case of ticking boxes. Almost every nut and bolt had been looked at. The inspection was carried out on time, and the results were sent to me shortly after. Without going into all of the issues with the vehicle, all I can say is "Thank you AAG". You people have saved me from an awful lot of frustration, upset, disappointment, anger and MONEY. I will find my dream car, and I have a sneaky feeling it will be with the help of the guys at AAG. Thank you. read more

In April of this year I found a 2004 BMW 325Ci that I was interested in purchasing. Problem was, the car was near Orlando, FL and I live in North Carolina. Before I agreed to buy the car based on a bunch of pictures on the internet and travel all the way to Florida just to find out I'd made a big mistake, I wanted someone with a professional background to inspect the car and give me an unbiased report. I contacted AAG and they had one of their agents schedule an appointment to look at the car. Not only did he provide over 60 photos and 10 pages of detailed description of the condition of the car, but the home office found information about it that was not on the Carfax or Autocheck reports. Because of their work, I was able to make a more informed decision and purchase the car for a better price. I would definitely use them again before buying a late model used car. read more

I found the Auto Appraisal Group online since I felt I needed an objective, informed and detailed examination of a car I was considering buying. Dustin Ham, their customer service person, was very helpful on the phone. He arranged for Richard Laird of Charlotte, NC, to go and see the car. He wrote a very detailed report, with 537 high-resolution photos included. Then, to get an evaluation of whether or not the seller's asking price was too high, too low or about right, he referred me to John Hart of AAG, who was very helpful and unhurried as he walked me through the assets and liabilities of this particular car. They charged me $385 for all of this, which I think was a more than a fair price for these services. Their manner with me was very patient and helpful. I recommend them highly. read more

If you have never used AAG and you are wondering if doing so will help to qualify a vehicle value then wonder no more! AAG provided me with a professional assessment of a car involved in a wreck to establish what the Diminished Value would be for an insurance claim after the car was repaired. I attempted to do this on my own however the insurance company would not accept any information I provided. The report I purchased from AAG was immediately accepted. The amount they identified was much higher than my attempted estimate. I was able to recover about 90% of what AAG determined. This value was about double what I had figured on my own. AAG is most helpful so do not hesitate to use their services. Bottom line..........it pays to use a professional. read more

I had terrible experience with Larry. He doesn't know what he is doing and that is very evident by his assessment of the sports car he evaluated.I would recommend you look elsewhere, Bruce Elder in Staunton is v Update 3/26/2020 I was reading the reviews from customers and I do not think it would be possible to replicate the number of people that have been unhappy in their dealings with AAG.It would be hard to be that disliked even if you were trying to make people dissatisfied with your service . All I can say is ,wow! read more

AAG did a great job on the pre purchase inspection.. Dustin was helpful getting an inspector as close as possible to the vehicles location, which saved on the fee. Jim did a great job and provided a very detailed report and exposed some things that were very important. Larry and I then had a good discussion on value! Very positive experience. The inspection was well worth the money and saved me $$$$! Randy H. read more

Very disappointed in their service. I had them appraise my 1958 Corvette which is a very nicely restored driver. Their appraisal was $28-32k. You cannot find a restored 1958 Corvette for under 50k online. The only ones under that are in need of restoration. I found one very similar to mine in originality selling for 60k. I believe their appraisal was greatly undervalued. i would not use them again. read more

If I could give them a Zero star I would. This guy Justin is a complete jerk and should not be running this company . This company is a total scam and I would stay clear away. I called to get an appraisal and he was so rude and was short and it felt like I was inconveniencing him. Total lack of professionalism and he took my credit charged it and never returned my calls .. Ughhhh read more

This company is nothing short of a scam and fraud. They values they use are made up and not even close to accurate. The information they have is wrong. If you are looking for an appraisal please look anywhere else a kindergarten kid could do a better job. I am surprised they still manage to stay in business...... read more

Service was terrific. the field agent who examine the car was really knowledgeable. Save me the cost of going out of state to look at the car. I used their service twice now & was real please with the service. Would sure use them again. Regards. Tony S. read more

34 reviews and a 1 star rating should be enough information to realize this company is not worth your time or money!

These folks know what they are doing. Highly recommended