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Santa Fe, NM

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Authentic Southwest Windows and Doors

3.2 (13 reviews)

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7 years ago

I just needed a doggie door and they gave me the best customer service. Super responsive and accommodating! My dogs couldn't be happier :)

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Pella Windows and Doors Showroom of Santa Fe, NM - Wood casement windows

Pella Windows and Doors Showroom of Santa Fe, NM

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We recently had all new windows and doors installed by Pella. Kate was the sales rep that assisted…read moreus in the beginning. She is knowledgeable, had great suggestions and has a no nonsense, down to business way or doing things. Her expertise was much appreciated. Now for the installation... The entire crew was professional, and had an extensive understanding on the process. The workmanship is outstanding! (There was a bit of a mix up having to do with the interior color of stain, but this was due to the staining process done prior to delivery and it did NOT have anything to do with the installation crew.) Sean was onsite and oversaw the crew. His attention to detail was greatly appreciated. It was reassuring to have his skill and professional knowledge throughout the entire project. The rest of the crew, Ray, Jason, and Donald did a phenomenal job! Each and every one of them clearly take pride in what they do. They ensured each window and door was installed correctly and had a beautiful result! The excellent service didn't end when the project was over. And that's what sets the Pella Installation team apart from the rest. Sean has continued to be available and happy to answer questions that have come up. Ray came out recently to assist me with a question I had, and both Sean and Ray are still just as friendly and helpful as they were during the project. THAT is was sets them apart from the competition! I am VERY happy we chose Pella for this project!

Call Dear Pella Corporate Management,…read more I am writing to submit a formal complaint regarding my recent experience with one of your sales representatives, Marco, concerning an order for Pella windows. As a professional who has been in the contracting business for over 50 years, I am deeply concerned by the conduct and pricing structure I have encountered. When Marco came to my home, I requested a proposal. The initial installation price provided was exorbitant--nearly double the competitive quotes I received elsewhere. Consequently, I hired my own framer to handle the framing work. Since then, Marco has engaged in aggressive sales tactics and misrepresented statements he previously made several months ago. Given my extensive industry experience, I find these practices highly unprofessional. While I am undecided on whether I will pursue further legal action at this time, I am requesting a formal response from Pella corporate management regarding this matter within two business days. Thank you for your prompt attention to this issue. Sincerely, Ronald Bourgeois ronaldoguy@gmail.com Thank you for contacting Pella Corporation Corporate Engagement Team! We have received your request and will have one of our dedicated specialists review. Our goal is to respond to your request within two business days. Case Number : 02003578 Date Created : 9/16/2026 I recently. Call the pillar representative. I recently called appella representative Marco for an estimate. He gave me a written estimate and then proceeded to be progressive. To get me the sign, what's the $60000? Sorry, there was toedit this review. Sorry, there was no space to edit this review

A.S.A.P. Glass - A.S.A.P. Glass is your trusted one-stop shop for residential and commercial glass services in Albuquerque, NM...

A.S.A.P. Glass

(53 reviews)

Eastside

Requested residential window repair. Walter coordinated and completed the estimate in a timely and…read moreprofessional manner. He was very informative and friendly. The estimate received was within my budget for the project. Was contacted by Crystal from ASAP Office and she was professional, knowledgeable and friendly in coordinating payment and scheduling. Kept me well informed throughout project. Once glass was cut and ready for install, scheduled a time. Installation Tech (apologize for not remembering name), was professional, knowledgeable and quick in completing the glass install. Extremely pleased with ASAP Auto Glass and completing this project.

!!Do not come here!! I came in September 28th 2026 for a…read morewindshield replacement for a 2005 Toyota Corolla. I Waited three hours in the lobby because the new glass windshield was not the correct size, for my vehicle. The wait was not the issue here, after staying past there closing hours on the way home there was a lot of outside hair coming into my vehicle from the bottom of my windshield . I called the business the next day, I was told to bring my vehicle in again to see what the issue was. I took off work and went in again. I wanted to replace the glass because this is a hazard, they were not willing to do that. They globbed more black window glue from where the hole was and sent me on my way. On the way home again there was still wind and air coming in my vehicle. I called the business again and explained my concerns about the hazards, I was told to come in again and I took off work for the 2nd time to correct their mistake. Today after the service I see where they put a large amount black glue to cover up the hole from where the window was not installed properly again. The rain and water damage that is most likely in my vehicles dash and vents is going to cost more than what I saved coming here. I posted pictures of the amount of times I had to return along with their messy work. Under the plastics there is globs of black adhesive.

Authentic Southwest Windows and Doors - doorsales - Updated October 2026

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