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    26 days ago

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    7 months ago

    Did a great job installing my new windows! Highly recommend! Joseph is very honest and he and his crew do quality work!

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    Review Highlights - The Glass Act

    Joseph and his team installed a new 3 window casement and it was perfect and completed in less than a day.

    Mentioned in 9 reviews

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    Pella Windows and Doors Showroom of Santa Fe, NM - Wood casement windows

    Pella Windows and Doors Showroom of Santa Fe, NM

    (7 reviews)

    We recently had all new windows and doors installed by Pella. Kate was the sales rep that assisted…read moreus in the beginning. She is knowledgeable, had great suggestions and has a no nonsense, down to business way or doing things. Her expertise was much appreciated. Now for the installation... The entire crew was professional, and had an extensive understanding on the process. The workmanship is outstanding! (There was a bit of a mix up having to do with the interior color of stain, but this was due to the staining process done prior to delivery and it did NOT have anything to do with the installation crew.) Sean was onsite and oversaw the crew. His attention to detail was greatly appreciated. It was reassuring to have his skill and professional knowledge throughout the entire project. The rest of the crew, Ray, Jason, and Donald did a phenomenal job! Each and every one of them clearly take pride in what they do. They ensured each window and door was installed correctly and had a beautiful result! The excellent service didn't end when the project was over. And that's what sets the Pella Installation team apart from the rest. Sean has continued to be available and happy to answer questions that have come up. Ray came out recently to assist me with a question I had, and both Sean and Ray are still just as friendly and helpful as they were during the project. THAT is was sets them apart from the competition! I am VERY happy we chose Pella for this project!

    I hired Pella to put in a large sliding glass door and a new window. The team did a very good job…read moreinstalling the door and window. The problem is that the stucco on the house needed to be repaired from the construction and they painted over the stucco. I am new to Santa Fe and I am unaware of how to repair stucco. The color did not match the house and I was told by the team leader that the color would blend in with the effects of the sun. My contractor who installed the patio where the door leads out, informed me that you never paint over stucco and that this looked very bad. I informed that manager, Joe who refuses to compensate me properly for this problem. I was misled and now the stucco has to be fixed by my contractor. I was only offered $150 for this problem - the project was upward of $15,000. This is bad customer service. They were paid in full.

    The Glass Act - windowsinstallation - Updated May 2026

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