1. The Glass Act

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Santa Fe, NM

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6 months ago

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1 year ago

Did a great job installing my new windows! Highly recommend! Joseph is very honest and he and his crew do quality work!

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Review Highlights - The Glass Act

“Joseph and his team installed a new 3 window casement and it was perfect and completed in less than a day.”

Mentioned in 9 reviews

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Pella Windows and Doors Showroom of Santa Fe, NM - Wood casement windows

Pella Windows and Doors Showroom of Santa Fe, NM

(8 reviews)

We recently had all new windows and doors installed by Pella. Kate was the sales rep that assisted…read moreus in the beginning. She is knowledgeable, had great suggestions and has a no nonsense, down to business way or doing things. Her expertise was much appreciated. Now for the installation... The entire crew was professional, and had an extensive understanding on the process. The workmanship is outstanding! (There was a bit of a mix up having to do with the interior color of stain, but this was due to the staining process done prior to delivery and it did NOT have anything to do with the installation crew.) Sean was onsite and oversaw the crew. His attention to detail was greatly appreciated. It was reassuring to have his skill and professional knowledge throughout the entire project. The rest of the crew, Ray, Jason, and Donald did a phenomenal job! Each and every one of them clearly take pride in what they do. They ensured each window and door was installed correctly and had a beautiful result! The excellent service didn't end when the project was over. And that's what sets the Pella Installation team apart from the rest. Sean has continued to be available and happy to answer questions that have come up. Ray came out recently to assist me with a question I had, and both Sean and Ray are still just as friendly and helpful as they were during the project. THAT is was sets them apart from the competition! I am VERY happy we chose Pella for this project!

Call Dear Pella Corporate Management,…read more I am writing to submit a formal complaint regarding my recent experience with one of your sales representatives, Marco, concerning an order for Pella windows. As a professional who has been in the contracting business for over 50 years, I am deeply concerned by the conduct and pricing structure I have encountered. When Marco came to my home, I requested a proposal. The initial installation price provided was exorbitant--nearly double the competitive quotes I received elsewhere. Consequently, I hired my own framer to handle the framing work. Since then, Marco has engaged in aggressive sales tactics and misrepresented statements he previously made several months ago. Given my extensive industry experience, I find these practices highly unprofessional. While I am undecided on whether I will pursue further legal action at this time, I am requesting a formal response from Pella corporate management regarding this matter within two business days. Thank you for your prompt attention to this issue. Sincerely, Ronald Bourgeois ronaldoguy@gmail.com Thank you for contacting Pella Corporation Corporate Engagement Team! We have received your request and will have one of our dedicated specialists review. Our goal is to respond to your request within two business days. Case Number : 02003578 Date Created : 9/16/2026 I recently. Call the pillar representative. I recently called appella representative Marco for an estimate. He gave me a written estimate and then proceeded to be progressive. To get me the sign, what's the $60000? Sorry, there was toedit this review. Sorry, there was no space to edit this review

Door and Window Company

Door and Window Company

(1 review)

Uptown

We had a leak above a bedroom window that appeared to be from old siding. We replaced the siding…read morewith stucco and repaired the drywall. Imagine my surprise when it rained and the leak returned. I had two window companies look at the window BEFORE the drywall was repaired and closed. Everybody said the existing window looked fine. They were wrong. Out of frustration I called Casey at Door and Window Company and he was kind enough to talk me through the issue to troubleshoot it over the phone. He decided to come take a look. It took him less than 10 minutes to discover that the leak was from coming from the window that was less than 10 years old. Not only that, but Casey also determined that the person who installed the window used the wrong window and that is why it was leaking. They installed a block frame window that was allowing water to seep right in. Casey immediately ordered a new window and came back to install it when it came in. From start to finish Casey was a pro who cares. He could have given me the same lip service the other two companies gave me but he went the extra mile to do the job correctly and I am grateful for people like Casey. Honest and professional.

From the owner: Door and Window Company, located in Albuquerque, NM, is ready to assist you if you're in the market…read morefor new doors and windows. During our design consultation, we will help you determine what style, size, and shape of window or door you need to fit your home or business.

The Glass Act - windowsinstallation - Updated October 2026

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