They planned and booked a perfect 10-day vacation for us, and it was so much better than our past bus tours and ocean and river cruises, very relaxed, on our own pace, and everything smooth and seamless. Great vacation! read more

I've wanted to visit Stockholm and Norway for several years but I didn't know where to begin booking a trip to Scandinavia, or whether it even made sense to visit Sweden and Norway in one trip. I found Authentic Scandinavia and they made every step of the process incredibly easy, from deciding where to travel to covering off on every detail during our trip. I booked the Scandinavian Capitals tour to Stockholm, Oslo and Copenhagen with my mom. We are not seasoned travelers and Authentic Scandinavia handled everything to make our trip go smoothly. They were exceptionally responsive to all of my questions prior to the trip and the directions they provided ensured that we knew where we were going throughout our time in Scandinavia. We had one change with the cruise from Oslo to Copenhagen and Authentic Scandinavia made sure that it was handled and we were compensated accordingly before we even knew there was a problem. They had the hotel in Oslo print their email update and bring it to our room to ensure we received the message. I wasn't checking email during our trip so this was much appreciated. We booked Hotel Category 1 and the hotels in Stockholm and Oslo were excellent. The hotel in Copenhagen wasn't on the same level but we didn't have any major issues and the locations for all were perfect, which made it easy to see everything we wanted to in each city. I would recommend booking an extra day (or 2!) in Stockholm, as there is so much to see there and it is a beautiful place to spend a little more time. We were able to cover everything we wanted to see during the two days each we spent in Oslo and Copenhagen. I would 100% use Authentic Scandinavia for another trip and recommend them to anyone looking to plan a trip to this beautiful part of the world. I'm already thinking about my next excursion with them! read more

We booked a self-guided tour with Authentic Scandinavia in august 2017. I usually plan/purchase my travels by myself but. I felt that planning to see "all Scandinavia" (= big cities) in 3 weeks by myself might be overwhelming. Doing some research I stumbled upon Authentic Scandinavia. They had good reviews and the price was right: I believe that booking myself would have probably cost me more, comparing apple to apple of course. Ee had an excellent experience with them all the way. Quick, intelligent responses to all our questions and worries, practical tips and suggestions (I never had a feel that they are trying to push anything on me just to make an extra buck). We never had a need to contact them during the trip itself (because they planned so well ) but: 1. they have an emergency number to call them should the need arise. 2. They contacted me when one of the ferries company's ship broke down. They coordinate a substitute ship and made sure we know where to find it, all with virtually no interruption to our trip. We had a great, smooth trip all thanks their excellent planning and clear instructions. read more

These folks are the best. We've used them twice with great results. The most recent trip was a 2-week long excursion around Norway. I shudder to think of how much time it would have taken me to book all the fairies and buses myself. Always great customer service as well. Highly recommended! read more

Our trip through Authentic Scandinavia was truly an experience not to be forgotten. We were able to choose the exact experience that we wanted from our trip (Scandinavian Capitals), down to our daily activities, hotels, and start/end destination. Our accommodations were all in beautiful boutique hotels in the best part of town (except for our hotel in Copenhagen, which was not air conditioned and across from a brothel - yikes!). Each part of our trip was planned out down to the detail. We were given an extensive itinerary ahead of time that included step-by-step directions to get from one place in each city to another, vouchers for all of our daily/nightly activities, restaurant recommendations for each city, things to do in each city, and contact information should we need assistance. Our travel agent, Jessica, was so communicative, helpful and friendly before we left, ensuring that our trip went smoothly and we felt confident traveling halfway around the world on our own. This was truly the experience of a lifetime, and we are so grateful for Authentic Scandinavia for making our trip so seamless and memorable. read more