DFDS Review: DFDS Oslo to Copenhagen review, with abuse.
DFDS Review, by Earthyspirit.com
https://earthyspirit.com/dfdsreview
DFDS Seaways is a company that specializes in ferry boats with passengers for commercial purposes.
On Wednesday the 28th of August 2019, yours truly set ashore with this company for a trip from Oslo to Copenhagen, and back.
We boarded the boat and found our cabin, and it was "ok" standard wise.
This DFDS review, however, is NOT about the boat and their services, per se.
But more about the customer relationship that is downright shameful!
On the boat, we enjoyed ourselves, me and my girlfriend up until bedtime...
We had a few drinks to chill with and we went to bed quite early since we were going up early as well. What happened next was out of this world of comfort!
My girlfriend and I had a discussion going in which we were upset with each other just before we were going to bed. We normally don't "argue" much but we were on opposite sides of a theme which we tried to discuss. And yes we may have been a bit loud on it...
What happened next...
All of a sudden, while we were sitting down quietly, the room lock "clicks" and the door goes open. There stand two people from the personnel on the boat, I IMMEDIATELY ask "What is it?" In a normal fashion just like if you were standing next to me, not screaming at all, but asking. We were both shocked by them just barging in.
What happened next is taken out of a crappy horror movie:
The gentlemen that opened the door, says nothing, but literally just grabs hold of me, drags me out in the hallway, with force, one of them takes a strong chokehold on me so I gargle, and cannot breathe. I did not resist anything!
Still 6 days after, I cough pink, blood from broken vessels from the stranglehold from the crew.
DFDS Review DFDS Oslo to Copenhagen review
My knees get burned by the carpet as well, on the floor they handcuff me. I ask what is it, why are you doing this??? No response!
They eventually say I need to go the holding cell on the boat for 2 hours.
And they forcefully drag me away from the cabin with no further explanation.
At this point, my woman is standing behind them and saying "you don't need to do this!"
And I am wearing ONLY two socks and a boxershorts.
Even though I had done nothing wrong, they dragged me OUT of my cabin in the middle of the night, no questions, and then puts me in a cell, which was freezing cold. And had only one rubber mattress and a hole in the floor.
On your knees, they said.
I sat down. No resistance since I want to get out as soon as possible!
They push me in the back against the floor to take off my handcuffs, with brute force.
Not even asking if I could lie down, they just punched me down in the back me, like goons.
The airconditioning was on, ice cold.
Now... at this point I am in shock but try to focus on keeping warm by standing and walking around. I am reasonable so I am at least thinking for myself, ok two hours should go quick, and when I get out I will talk to them and get to know the reason for this behavior and also accept an apology!
While in the cell, I cannot help but think that we may have been disturbing someone with our discussion, but this could not possibly be the case because people don't usually get put in jail for nothing. Well, some people do.
So the not so fun stuff... Like this was fun at all...
What a DFDS Review you say? I agree.
I sit there, and I hammer the door to get in contact with the guard.
No response.
Freezing!
Time goes by, nobody comes to me to check-in, nobody comes with water, nobody talks or does anything...
While in solitary confinement the time is kinda hard to tell, but they said two hours and those two hours went by... I knocked on the door again, tried to talk several times trough the door to get out as they said.
After around 7 (!) hours or so, the door opens...
At this time I was really, REALLY freezing!
And it actually felt like I was being tortured. Ice cold, for what?
Had no water!
Nobody check-in!
And nobody to talk to or explain to!
The guy who opened the door was Joakim Rundqvist.
Business Leader of Food and Beverage of PEARL SEAWAYS.
He was the boss for the crew members that put me there he said.
Joakim asked if I had gotten water, I replied no.
He looked away for a couple of seconds.
I told him about the incident from my end, how I experienced it.
And I told him I have Epilepsy. Then he froze a bit.
You see, I have epilepsy, my girlfriend has epilepsy and the reason for us discussing in the first place was because she had had a seizure. I found her on the toilet, topless. And her seizures makes her do that exact thing. That and pass out and be distorted in reality.
On top of that, she has K PTSD. Which stands for Komplex Post Traumatic Stress Disorder. She gets trauma easily.
Either way, the point of me sharing this is that we had a medical situation happen.
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