Brooks Rehabilitation has the long standing reputation for being the best place for Physical…read moretherapy - bar none. Each location is staffed with multiple doctors who specialize in various aspects of PT. This location specializes in sports injuries. Being located with the YMCA is sweet. They encourage one to follow up with a healthy lifestyle. They also share a small headed, indoor pool for aquatic physical therapy. Which is the bomb for us in LOTS of pain. They even offer a free month membership to the YMCA after one is healed. And the YMCA has a sliding monthly payment for us poor folks. One can even apply for financial assistance for an even lower monthly membership. The pool and locker room are terrific. One might as well enjoy themselves as they recover from an injury.

Using this facility for water therapy. The front office staff and physical therapist are pretty…read morecool. Everyone seems to be sticking nto their schedule. Everything runs like clockwork, however I do find I am not always brought back start on time. It's usually about a 5 minute delay. The staff are usually multi tasking, which is fine by me. I don't need someone over me. My therapist and I work well together. He's very nice and intuitive the exercises or stretches I need. They share the facility with YMCA. I don't use the equipment within Brooks. I use the pool. It's getting remodeled Mid-Sept 2018, so hopefully that will look good. However, it's not Brooka so it doesn't effect this rating.

My general practitioner sent me to this location of Brooks rehab rehabilitation after discovering…read morethat somehow I had bursitis, tendinitis, and arthritis in both my shoulders and biceps. Following further evaluation by the physical therapist, Rachel Jeffries, that was assigned to my case... I began rehab three days a week for 12 weeks. I was assigned at home exercise exercises and stretches to do as well as see the therapist three days a week in the office. You would think that the exercises and stretches that you were doing to heal your body become easier overtime, but for me, the exact opposite happened. This is not doing anything wrong. It is because I was pushing myself too hard! Rachel was a wonderful PT! Very knowledgeable and very caring in what she was trying to heal and teach me how to heal myself! She was meticulous while determining the range of motion that was increased through her help and also in researching ways that I could continue to improve while at home! While I was under the care of Brooks rehab, I never once walked into my sessions to see that they were overbooked or understaffed! Each patient received personal one-on-one care from their therapist! Rachel was always attentive and ready to correct anything I was doing incorrectly or that could be detrimental to my healing! After 12 weeks, I was released to go back to work with good improvement in both shoulders and my biceps, but not long after I returned to work I had to have rotator cuff surgery on both of my shoulders! Post surgery I absolutely would've returned to Brooks rehab, but I took the easy way out and used the physical therapy team that was attached to my doctor's office at the hospital! Either way, I would highly recommend the team at Brooks Rehab! They provided some of the best physical therapy care that I have ever received!

While I appreciated the care I received while I was there, I did not appreciate the physical…read moretherapist calling out sick almost weekly and not being paired with another therapist to cover for her. They made me totally reschedule. Also, I had to get my doctor to sign off on the therapy within 30 days, and the therapist didn't send the paperwork to him until the week before my 30 days were up, and that was at my reminding her. Today when my therapist called in sick again, I was told I could not reschedule due to my doctor not signing their papers. I told them it's not mine or my doctor's fault, it's the therapist and Brooks for not getting him the paperwork in a timely manner. My doctor even told me in person he would sign it, but hadn't received their paperwork. I am now in limbo, without a therapist, because they won't reschedule me until they get the signed order. I will not be going back.

Absolutely have fallen in love with this chiropractic office. Not only is the Doctor skilled and…read moreattentive and empathetic with all he does for his patients, the staff is above and beyond great. These ladies have welcomed us in with great care and consideration. The pricing is affordable for the level of care that is given, then efficiency is above board and their flexibility with my schedule and availability is a gift. Highly recommend.

Great service, massage chairs, attentive staff and skilled chiropractor, has helped me with…read moremobility and recovery from an accident the past 6 months. Convenient hours in the evening and new location with plenty of partying. Thank you!

I had physical therapy with Dr. Fletcher for a little over a month for posterior tendinitis in May…read moreat the Nocatee location. I highly recommend Dr. Fletcher. He was professional, patient, and supportive throughout my recovery process, even when I was eager to progress faster than my body allowed. Each session felt personalized, and I always received the attention and guidance I needed. I also appreciated that sessions were kept small, usually with just one other patient, which made the experience much more focused and effective.

Jack Fletcher has been an outstanding guide to my recovery from a torn rotator in my shoulder. He…read morekeeps the regimen interesting as well as challenging. The office staff provides excellent customer service.

I've gone to Dr Carlson for chiropractic care for years. It feels like he genuinely cares about…read morehis patients and goes above and beyond to help them in every medical avenue. He's very nice and his office person, Chris, is kind and efficient and can schedule same day appointments most of the time. He makes great referrals when needed from which my post accident pain was greatly helped. Dr Carlson is above and beyond awesome.

Dr. Carlson has been treating me for two years with various symptoms. He has listened to my…read moreconcerns, assessed my needs, and provided treatment that gave me complete relief for quite a long time. (A variety of treatments with a previous chiropractor and acupuncturist just did not help.) As my experience has changed, he has offered additional forms of treatment. He is so good about listening to me to understand my challenges and responding with appropriate measures. I tease him about "torturing" me but I always feel better no matter what he does. I would give more than five stars if that were possible.

I saw Dr. Graham because I was having pain in both shoulders which had developed suddenly. I had…read morenot experienced an injury. He x-rayed the shoulders and said it was severe arthritis. He gave me a steroid injection in both shoulders and I was given another appointment in three months. I was not given any information about how to manage the pain if the shots didnt work or whether I should restrict use. The shots did not cause any reduction of the pain.

Subject: Request for Review of Orthopedic Care Provided by Dr. Graham…read more To Whom It May Concern, I am writing to request a formal review of the care I received from Dr. Graham during my recent appointment for a newly diagnosed spiral fracture of the third metacarpal. At the time of the visit, I was wearing a temporary splint placed by urgent care and was experiencing pain and swelling. I informed Dr. Graham that I did not feel the splint was fitting properly and asked for guidance regarding appropriate immobilization. I was told that the splint "looked fine." When I expressed continued concern, I was advised to purchase a brace from Amazon and to work on making a fist so that my hand would not become stiff. I was not provided with a specific recommendation regarding the type of brace that should be used, nor was I given detailed instructions regarding activity restrictions or warning signs to monitor. Most concerning, I was instructed to return in four months. I specifically asked whether the intended follow-up interval was four weeks, and I was informed that it was indeed four months. A four-month follow-up appointment was subsequently scheduled. As a healthcare professional myself, I understand the importance of preventing stiffness and promoting recovery. However, I left the appointment feeling dismissed and without clear guidance regarding the management of an acute fracture. My concerns were not adequately addressed, and I remain troubled by the absence of earlier follow-up or imaging to evaluate healing and alignment. I respectfully request that this encounter be reviewed and that I be provided with clarification regarding the rationale for the treatment plan and follow-up interval. My purpose in submitting this concern is to advocate for clear communication, appropriate patient education, and high-quality care for all patients. Sincerely, Lakeisha Simmons, RN

I have been a patient with Dr. Nathans for about 24 years. After an accident with 13 broken bones,…read moreI continued to visit in a wheelchair. He has been a Godsend to me and my family. I have had an excellent experience with Softwave, Spinal Decompression, Atlas adjustments and regular spinal manipulations.

Everyone there is friendly, knowledgeable, kind and easy to work with. My knees were painful and I…read morehad to climb stairs one step at a time. No longer! Soft Wave has improved my knees and I can do stairs again.

Tore my meniscus and thought there was nothing that could help. Premier were awesome assuring me…read moreall the way. I finished my sessions with Devin today and wow my knee is 100%. Thank you for taking good care of me and believing that we could do this. Wonderful friendly atmosphere.

I have used Premier in the past for both knee replacements and both reverse shoulder replacements…read more I am so pleased when I need a PT that I can call Premier and know I will get a very qualified therapist. this time I needed PT for bursitis in both hips and was having trouble walking long distances. Dr Andrew Ganung was assigned to me and I am so happy with the treatment plan he has suggested for my recovery. I have gone 4 times and I feel like I'm 60% better. I still have more to go but very confident Andrew Ganung will get me to the finish line. If you should need a PT call Premier and request Dr Andrew Ganung.