We made a 5ish reservation on a Saturday and were seated right away. Our waitress was very friendly, although the service was a little slow, including waiting for drinks, water, and our meals. I had the salmon with broccoli and rice. The broccoli was excellent and definitely the highlight of the meal! The salmon was okay but a little greasy, and the rice was dry and lacked flavor. My friend ordered the larger prime rib, which unfortunately arrived cold, but he said it was very tasty. He also loved the broccoli and baked potato. Overall, we had a pleasant experience and our waitress was great. I'd return and try something different next time. read more

I live a block away from Austin's. I can walk there even though I am handicapped. The atmosphere is very nice. I ordered a ribeye steak as the cut is my favorite! It arrived in a timely fashion and I tried to cut into it. It was tough with sections that were not chewable. After two bites I called the server over to comment. She said "it was the luck of the draw" and started to walk away. I asked to see the manager. She said that she was the manager! No comp, no discount, no offer to replace, no free dessert; nothing! I have told many people this story and am sad that this was the case! read more

Stuffed shrimp was amazing. I wish the portion was a bit bigger. We shared the chocolate cake for dessert which was very filling and delicious read more

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Delicious food and great service here. Lively atmosphere. We love Austin's! Be sure to make a reservation especially on the weekends.

Excellent Food & Service. You may see the owner mingling with the customers. We'll be back for sure and bring some friends

We went to Austin's Sunday for our anniversary. They always do a nice job and we're never disappointed. This visit I ordered the strip steak; it was done exactly as ordered and was a quality steak. My wife ordered the filet and had the same comments. Cheese cake we had for desert was amazing. The staff is friendly and efficient. Only criticism is with the side Caesar salads we ordered. These were sub-par. All in all a very good choice for our anniversary. read more

We have been there several times over the last year, the staff and service has been great each time. The food quality is hit & miss on a on a good day. One time I had to send the ribs back, and my chicken dish my wife order was like shoe leather. She didn't send it back or say anything as she didn't want to upset our waitress who was great. When I sent the ribs back, they were great about it. I would recommend you give it chance, we do keep going back. read more

Very good Food and atmosphere. The bread pudding was amazing. The service was excellent.

This was the first time that I've had dinner at Austin's in Mentor. I went through with my wife and another couple and after a brief wait, we were seated. The location used to be an old BurgerFi, and while some of the wall treatments have changed it still looked like burgerFi. Our server was a very nice young fellow who was extremely attentive and was very quick.To ask if we were ready for another round of drinks. I ordered the chicken fajitas and my wife ordered pork chops. While our dinners look good, it was only after I started to eat it. I realized that there were many more peppers and onions, than chicken. my wife said the pork chops tasted good, but they were very dry and somewhat tough. The drinks were fairly priced around $15 apiece and the entrées were rather expensive. There's a weekly special for ribs that look like it would be worth coming back to try. All in all, this was a disappointing experience. read more

Food was good, beware they don't take Apple Pay or Apple credit card!! Luckily I had enough cash on me! read more

We have dined at Austin's for many years (Wilson Mills location also). The food and service are at high quality with a continental cuisine. The ambiance is comfortable and casual. The"bread pudding" with bourbon glaze is the most amazing delight and we commonly drop in for just this and coffee! read more

Stopped here for an anniversary dinner when our original plan didn't work out. I had the crab-stuffed sole and my partner had a filet mignon. The main courses were both quite delicious. Well seasoned and a nice size. We were hungry so we got the cheesy garlic bread, which was mostly cheese. I'd prefer a heartier bread with more garlic flavor, personally. Finished with the key line pie though, which was amazing. Overall a nice restaurant - upscale but relaxed. Will definitely be back. read more

Food is average, service is good, the management team are like gestappos. They forget that it's a restaurant and not some secret government building. I won't be going back. read more

We went here opening week and were pleased with the nice modern environment and decor. The place was almost empty since it was kind of late during the weekday and they just opened. The service was great, our waiter was very nice and attentive. The food was good but the side portions are kind of small for what you pay for. My fiancé got the Napa Burger with sweet potato fries and we were surprised they don't have a sweet potato fry sauce. I had the salmon dinner with Mac and cheese subbed instead of rice, and a side of broccoli broccoli because they ran out of their Brussels sprouts with bacon which I really wanted to try. They offer weekly specials and have a very nice bar area. We will definitely be back and glad we have more restaurant options in this area. Burger fi will be missed but this is a nice replacement and hope they stick around improve along the way. read more

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Stopped here for lunch for the first time. Was greeted by a friendly bartender who was very helpful and personable. I started with the French onion soup (which I order anywhere I can!). It was very good, but not the best I've had. I did taste the wine in it, but the cheese was very good and it had a nice, rich flavor. Our lunch came out pretty quick, so I wasn't able to finish it, but I'd order it again. I also ordered the Tuna sandwich which was very good! Wasn't crazy about the parm fry wedges - not a lot of parm taste and they were rather thick. It was like eating a baked potato. Husband ordered the BBQ Bacon Cheddae Burger and thought it was delicious. He also ordered the Bada Bing Long Island and it was super strong!! One and done for sure :) We'd love to come back for dinner ... Nice place on the strip of Mentor Ave. read more

This will surely go down as the most unusual dining out experience I've ever had. My friend & I arrived about 8:30 on a Saturday night. Maddie was attentive & friendly. We ordered the mushroom cap appetizer ($10 for 4 medium-sized caps). I go out to eat 2-3 times a week so I'm no stranger to the process. As I looked at the menu, I realize the prices aren't just high...they're ridiculously high: $16 for fettuccine Alfredo - and that's BEFORE adding chicken for another $4! My friend and I decide we're going to eat the mushroom caps then go somewhere else to buy a more reasonably-priced dinner. A gal named Allison brought our mushroom caps. I asked her how long Austin's had been in Mentor & she tells me she's a manager. I politely explained that I go out to eat a lot and the prices aren't just high - they're ridiculously high. I site several examples. To her credit, Allison did an outstanding job of selling the value of the restaurant. She talked about their ribs and how the meat is hand-cut in house and the finest quality and how the portions are large and the fajitas are some of the best you'll find anywhere. We were impressed & decided to hang around & give the place a chance. I ordered the lobster mac & cheese ($20) while my friend ordered steak fajitas ($17). My meal arrived about 4 minutes before my friend's meal arrived. When his fajitas finally came, they were chicken - not steak. Maddie immediately apologized and said she would exchange them for the steak. No problem. A short while later, Maddie comes back with the chicken declaring that they are out of steak and that my friend can look at the menu and select something else. It's late & we just wanna eat & go home so he keeps the chicken fajitas. But wait! We were told these are some of "the best" fajitas in town. Being a Mexican dish (& my friend FROM Mexico), one would imagine the beans to be Mexican (refried? Black??) but, no, they were baked "cowboy beans" - the type typically served with pulled pork or ribs! I ask to see a manager. Nancy was warm, gracious & accommodating. She sat down & carefully listened as we explained our experience...the high prices...one meal coming out before the other...chicken vs beef fajitas...BBQ beans being served with a Mexican dish...the small portions... She insists on comping BOTH our meals! I explain that this isn't necessary. My lobster mac & cheese was delicious - albeit NOT a generous serving. But Nancy insists. That's not all. In an effort to go "above & beyond"& ensure that we leave Austin's with a favorable impression, Nancy buys us each dessert! We really didn't want - or need - dessert. But Nancy wouldn't take "no" for an answer. "All I ask, she said, is that you take care of your server". We agreed. She even told us to ask for her by name the next time we visited. Sounds like a happy ending, no? Imagine our surprise when our server, Maddie, presents us with a bill for $17 FOR THE DESSERTS WE DIDN'T EVEN WANT!!! I'm assertive as hell. But you reach a point where the ship's sinking & all the bailing ain't gonna save ya. I didn't have the energy to argue any more. I paid the $17 + a marginal tip & we walked out. read more

Austin’s Grill - Lobster Mac & Cheese - American Near Me - Mentor, Ohio

We got ordered to go and the servers were very nice inside when we went to pick up the order. The food however was hit or miss. Personally I got the fish and chips with mac and cheese on the side. The fish was very good while the potato wedges were just so so. The mac and cheese was just awful and grainy. Others raved about their lunch so maybe it is just what I got. Will try them again. read more

So I believe this was one of their first nights open. They have a lot of work to do here, but I'm going to rate them assuming they will do that before a grand opening. I could have ordered anything on the menu. It all sounded wonderful. The petit filet was as tender as butter. The side of Parmesan wedge potatoes were over cooked, hard and dried out. All of the other sides (the beans, asparagus, nice little salad) were delicious. I had the honey lime vinaigrette which was fresh and flavorful. The sides were all incredibly small with the dinners. For a Texas BBQ/steakhouse and the pricing, they should have been larger. That said, the serving sizes are healthy, but we typically split meals, you can't do that here. The asparagus cake with 4 spears. The beans were about a 1/3 cup. The atmosphere was industrial casual. There is a nice bar area. Next time we will come in and sit there. There were many service issues, but hopefully those will be corrected with training. The staff were all very nice, just way under trained. Will definitely return. The food was delicious and the atmosphere comfortable! read more

Austin’s Grill - American Near Me - Mentor, Ohio

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We came to Austin's for the first time, mainly because Long horn had a 1.5 hour wait....glad it did! We start had spinach and artichoke dip with homemade chips, unbelievable. Then we had French onion soup... that was awesome, best in mentor in my opinion. For dinner, my wife got a fillet and I got the French dip... Best one I've ever had. When we walked in, we did not have reservations, but we were seated within mins...server name was Bernard, he was fantastic! We were waiting on our food and he came up and asked if we were ready to order....joke of course....even the music they played was good. I would recommend Austin's for a great dinner and fantastic night!! read more

We happened upon Austin's in a search for a later St. Pat's Day dinner and OMG, what a pleasant surprise! The menu listed a corned beef and cabbage dinner and two different sandwich options. It's rare to find a complete meal of corned beef and cabbage, so we tried that. Our dinners arrived on oversized platters with a generous amount of sliced real corn beef, roasted potatoes, steamed carrots and beautifully cooked cabbage. Sampling the beef we discovered a wonderful layer of smoke that put it over the top! What a wonderful treat! I had a Jameson on the rocks and a true Guiness from the tap with it. It was nirvana! I can tell you from experience that all of Austin's menu is simply fantastic. But next St. Patrick's Day you gotta stop it. There's nothing else like it in town!!! read more

Stopped last night for dinner at Austin's in Mentor the food and service good as always but what I liked most was seeing the Manager working the floor. Seating people going table to table checking on each customer's needs. This is what you want out of a manager jumping in and helping your staff welcoming customers. Continue the good work. Didn't catch his name but we'll be back !! read more

Stopped in for an early dinner. We ordered a quesadilla appetizer. Salads and a bowl of French onion. All were very good. Dinner was the disappointment. I ordered a Cowboy steak. Gf ordered stuffed shrimp and scallops. Ordered my steak mid rare. Got almost mid well. Steak had ZERO seasoning and was very tough for a ribeye. Gf's scallops very over cooked and tough. Also there was no carbonation in the pop. None. This meal was nowhere near worth the $150+ I payed. read more

First time to Austin's Mentor. We live no more than 2 miles away. Outstanding! Comfortable dining area. Outstanding outstanding outstanding server (Snjezana)! Great meal. I started out with the French onion soup and probably the best I had in a decade. My wife had the fajitas gluten free and I had the Thursday salmon special. Both meals were well prepared and correctly seasoned. Salmon was moist and delicious. My wife loved her fajitas and all the sides were excellent. Will we stop back soon? Absolutely! read more

Always very good food. The prime rib dip is our favorite. The quesadillas are great. Great salads. Everything we've tried is good (the ribs can sometimes be a tad dry, but still tasty). The problem with Austin's is the service. It's SO SLOW!!! It's been that way every time we go there. They can't blame Covid anymore. They are just slow! I watched our server stand behind the bar and chat with the bartender, meanwhile we're waiting for our food! We've tried to do takeout to avoid this issue, but then they forget stuff (e.g. au jus for the prime rib dip, sauce for the wings). The food is so good, we'll keep going back, but would be nice to have a better service experience. read more

Start with the French onion soup. The broth is perfection! Big heaping bowl of cheesey goodness! Next up- blackened grouper fish tacos- so fresh and flavorful! Also had to give the Mac n cheese a try (served as a side for the fish tacos. No one should say no to that! Super gory delicious! And our server - super friendly and attentive... Mary- she gets an A++++ read more

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Been here twice, first time I couldn't have enjoyed it more. The server was amazing, food was delicious, fresh and good price. Second time was for a special occasion brought a larger party and had bragged on how good it was. Well night and day from the first time. Server was horrible ( seemed like she was in a hurry to go home) . No specials on a Sunday, Took over 30 minutes to get a round of drinks from the bar and apps. were slow too ( mind you they were not overly busy.) Beware if you order pasta with shrimp, they don't remove the tails from the shrimp. Almost choked to death and got caught in my throat. The server never checked on us and she knew it was a special occasion. After dinner did she offer dessert?? NO did she offer after dinner drinks or coffee???? NO Roll the dice read more

I asked for a deconstructed Grouper Taco to take home to my husband. They did a fabulous job keeping every item separate and the Grouper and side dish of minestrone soup in a different container. He really enjoyed this. I always love the food and service at Austin's. Can't wait to go again!!! read more

Went here on a Wednesday night. Some good things. Some not so much. I had the half rack of baby back ribs. They were definitely NOT fall off the bone. I've definitely had better. They were overcooked and it took lots of gnawing and hacking to get any meat off the bones. The corn bread mini muffins are great along with the baked beans. Would like to say the mac and cheese was good but it was served to us cold ànd congealed. My wife had the salmon which was good but was a seriously tiny portion for the price. We might try this place again in a few months after they (hopefully) get the kinks worked out. read more

Very disappointed in this restaurant. We ordered the mushroom appetizer for $9.99. We didn't even get 3 whole stuffed mushrooms. The corn bread mini muffins were good. I ordered the 5 oz. filet. It appeared to be an end piece and it was tough. I ordered grilled asparagus and it was overcooked. My side salad was acceptable but the house dressing was watery. We ordered bread pudding which was the best part of the meal. This restaurant is overpriced for the quality of food. We won't be returning. read more

Made our second in person visit and food and service was just as good as our first visit. We have also had carry out 2 times and everything was correct and packed nicely. Love the Cali chicken salad and the fajitas! read more

The GM Nancy greeted us at the door and showed us around the restaurant. It is absolutely beautiful. The interior is warm and inviting. We decided to sit at the bar and were greeted with a smile by the two bartenders Ramsey and Heather. Both of them were attentive and engaging. The drinks were phenomenal. My wife settled for a Moscow Mule. She said it was one of the best she has had to date. I settled on a Knob Creek in the rocks. read more

Austin’s Grill - Food menu - American Near Me - Mentor, Ohio

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I visited the Mentor location for dinner. Its a nice place ambiance wise, and the service is OK, but the food is average and the price waaaaaay above average. I had the rib dinner special ( apparently they specialize in this dish) very blan and dry! The veggies were fine and the water good, but stops there. The place has much potential if they lower the price and get better food or keep prices the same with much BETTER food. All things considered you could do better elsewhere...especially for the price. read more

Amazing food, atmosphere and staff. So many choices on the menu - great variety!! I had the lobster bisque which was amazing, stuffed peppers and crab stuffed potato skins - WOW!!!! My wife had the crab stuffed shrimp and scallops- again, amazing!!! Also had the "Bada Bing" Cherry Long Island - could have had several more. We Will absolutely be back. read more

We were super excited to finally be trying the new steak place in Mentor, but after our visit last Saturday, I will not be going back. Although the decor is very nice, people come to a restaurant for the food and service. Our server was actually the high point of the evening. Getting our food was unbelievably slow slow slow. It took more than 1/2 hour for the appetizers and then more than 1/2 an hour again for the meals. I ordered the prime rib. Everything was cold. Even with this, nothing out of the ordinary. The server for the table next to us kept playing with his mask and barely wore it over his mouth, much less over his nose. For a Saturday night, the lack of management oversight was huge. Kitchen unbelievably slow, servers not following COVID mandates, barely passable food. If Austin wants to stay alive, they desperately need to up their game. COVID can't continue to be an excuse for providing a very mediocre dining experience. read more

We had an amazing dinner Friday. Date night for us! Delicious ribs with hand cut fries...I asked about "how" they were made aka, "duck fat," and was immediately shut down! lol...SECRETS! Hubby had the ribs, and me the salmon. OMG! Go here...now! Great service too! read more

We saw this restaurant on here so decided to stop. We are traveling so we use Yelp a lot. The service was great, very friendly. The food was all delicious. There are 4 of us and there were no complaints. The burgers, prime rib dip and fish and chips were very good. Definitely a place to remember. read more

Went there tonight to celebrate our 30th. anniversary, the ribs were excellent and my husband fish and chips were okay. the only complaint I have is the waitress dumped half of my food on me and the only thing that they took off the bill was 1 beer and the dessert. Should of been my whole dinner. Thank god I was not going anywhere else but home. read more

I wasn't real impressed with this place. The interior was nice enough but was pretty much it. The food wasn't that great. Blackened seemed to mean charred and everything too salty to enjoy. One person in our party had the chicken fajitas and two of us split the combo. The best part of my meal was the salad. Also, our waiter had a huge attitude. We most likely will not go back. I really wish our experience had been different. read more

Soggy vegetables and chewy steaks. Pass o. The Brussel spouts and the broccoli. The petit filet was chewy, like low-grade beef. Really disappointing meal. read more

Great atmosphere, great cocktails, attentive servers. Shout to our server, Lynn and manager Nancy for a fantastic Sat night. Mac N Cheese Lobster was the bomb. Will be back read more