In a word: Responsive! Chris and team were outstanding to work with. Very effective…read morecommunications. Clear and concise. Listened to what I wanted to accomplish and offered effective suggestions for how best to make it happen! Started the project with a group prayer not only for the project and his team but also for the health and welfare of my family! Not your typical start to a project. Chris and team worked effectively to demo an 800 sq ft deck and rebuild it along a similar footprint in a short 3 weeks. They took great care to treat the place like it was their own and left it cleaner than they found it! Highly recommend this group for great work at an honest price! Chris' dog Rambler was a gentle giant and onsite frequently during the project. He was sweet and friendly while constantly curious!

I'm in the process of remodeling my home, and from this experience of dealing with dozens of…read moredifferent contractors I've received a full spectrum education in their world. Here's the gist of what I learned: about half of the contractors are honest.. they make the process fun and are a real pleasure to deal with; the other half are dishonest... they string you along, make the process a hassle, and are a real pain. Chris (the owner) and his team are a shining example of what great contractors SHOULD be. For starters, Chris is an extremely kind and responsive person. From my first phone call with him (he showed up the same-day, on a SUNDAY) to my projects completion day.. he always responded quickly, was extremely polite, and very thorough. (He never gives you those weak 2-word text responses like lesser contractors). Chris helped me design my deck and pick out the best materials for my needs. He used a 3D rendering software that shows you exactly how your deck is going to look in your backyard. It was actually really cool, and helped me make some tweaks to the design before starting construction. After signing my contract, his crew showed up the very next morning. These guys were absolute studs. They worked their butts off from 8am - 6pm every day until the job was complete... wow! Many days I work from home, so I was able to watch them. They didn't rush their work, they were very calculated and meticulous about doing the job the right way (a marathon not a sprint mentality). This doesn't mean they're slow, it means they care about the details and doing things right. His crew also isn't a bunch of 20 year old rookies playing on their phones either. These guys all look to be in their mid 30's and early 40's. Men with lots of experience.. they have families to feed, work extremely hard, and know what they're doing. The craftsmanship was phenomenal. The engineering very structurally sound. The design is beautiful and actually has my neighbors giving compliments. Anytime there was an issue during the project (and there weren't many), Chris and his crew fixed it immediately like it was no problem at all. Easy peasy. Chris did what he said he was going to do, when he said he was going to do it, and charged me what he said he was going to charge. Actually.. he went above and beyond what he said he was going to do, he made improvements to the project beyond what was promised, and even gave me a discount at the very end because of a few minor details.. which he didn't have to do. I didn't complain and I didn't request a discount...that's just the kind of guy he is. Incredible. I'm going to mention one last thing I was going to leave out but I think it's important. Every morning before work began, Chris gathers his crew and they do a group prayer together. They ask each other what's going on in their personal lives, and what they can pray for each other about. Then they read a short scripture out loud together, and they start their day. Unbelievably cool. Why do they call themselves Sasquatch? Because these guys are freaking beasts. This is one of those rare experiences where I had a feeling it was going to go well, and it turned out even better than I had imagined. There's a reason why they have so many 5 star reviews. If you're looking to have a deck built in Austin I'm going to help you... skip the weak fluff and go with Sasquatch.

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

I recommend these guys. They replaced a wooden fence for us for a reasonable price, with good…read morequality material, promptly. The workers constructed the fence artfully around some barriers. They accidentally broke an underground sprinkler and very promptly fixed it.

Steve with I Can Do That Handyman services is hands down the best handyman I've ever hired! He…read morerepaired a chair leg, mounted several items into a concrete wall, and installed my TV--all with precision and care. He's incredibly detail-oriented, even vacuuming up the small bit of dust from drilling. Plus, he noticed our door handle was loose when he walked in and fixed it on the spot! Not only is Steve highly skilled, but he also respects your time. He works efficiently without cutting corners and always keeps you informed--if he's even going to be five minutes late, he'll let you know. He comes prepared with every tool you could possibly need for any job, and his professionalism and friendliness make the whole process smooth and stress-free. If you need a reliable handyman, look no further--hire Steve! Highly recommend!

Steve promptly replied to my request and made a last minute opening for me. He was efficient in his…read morework, offered a great price, and even went above and beyond in proposing a better solution than what I had in mind. I'm really happy with the final result. I would highly recommend Steve for your handyman needs.

Fantastic experience with Good Neighbors…read more Ben was friendly, pleasant, knowledgeable, communicative, flexible, professional. All the things you want in your contractor basically. Oh and I almost forgot -- his quote was lower than the competition. It was a no-brainer. His guys did a great job repairing my fence. At some point, there was a small miscommunication -- Ben had his team fix the issue as soon as it was brought to his attention. No negativity or bad blood -- just professional commitment to customer satisfaction. Couldn't recommend this company more.

The high rating is well deserved! We worked with three separate companies to obtain a bid for a…read morefence installation and gate repairs. We selected Good Neighbors Fence because Ben was so pleasant and knowledgeable. He was the only one that provided a feasible gate repair to modify our current gate to include a transom and mechanical lock. We were impressed that Ben did the welding on site to customize it for our needs. We have an adjacent fence that was installed by another company and when seen side-by-side, we can definitely tell the difference between the quality of work. Ben and his team were so thorough. It can be stressful to begin fence work since it often involves coordination with neighbors but Ben was so laid back, easy to work with, and ensured that things ran smoothly. Can't get any better than that!

Very fast response and repair. Happy with the results and communication. This was a fence blown…read moredown from the Georgetown wind storms last Spring. They quickly reset existing posts with concrete (which they did not have originally ) restoring the long fence line to the upright.

We have a ground level wooden patio with a metal veranda that was in sore need of having the…read morefloorboards replaced. Initially, we planned to do the work ourselves. We bought/stained pressure treated lumber and did the demo work of pulling up the old porch. We soon discovered to our dismay that the underlying frame and columns holding up the veranda were varying degrees of rotted-out and needed to be replaced entirely. We wanted the job done right, and so we decided to find a contractor to work with. After doing some research on Yelp, I reached out to a handful of deck building specialists. Originally, Deck N Cable Railing wasn't even on my radar. Yelp has the function that if you click a button, it'll automatically duplicate your request and send it to an additional handful of businesses. I didn't even realize that I had accidentally done this. I'm so glad I did because Deck N Cable Railing was one of the businesses that Yelp sent my way. First off, they were very fast at responding to my request for info. They reached out, asked for a bit of additional information, and then offered to come out to give a free estimate in person within 24 hours. Juan Pena, the owner, arrived on time for the appointment. He listened attentively to our needs and evaluated the job that needed to be done quickly, efficiently, and thoroughly. He was sensitive to our desire to not let the lumber we had already bought/stained go to waste and made a plan to utilize it. He was also able to give us a quote on the spot which was really helpful. On the day of the installation, Juan arrived with his crew members, Jovial and Alejandro, to help get this situated for the job before he left for the day to attend to other projects. Jovial and Alejandro spoke limited English, but they used their smartphones and Google Translate to communicate with me when a question came up and so communication worked out just fine. Jovial and Alejandro were friendly, professional,and very hard workers. They were fast and fastidious and kept the job site neat. Juan had said that it may take up to two days to finish the job, but his crew were almost complete by the end of the first day. There was a minor issue with the frame visibly sticking out just a bit at one corner of the terminating edge of the porch. It wasn't a structural issue, more of a minor cosmetic issue, but I discussed the issue with Juan, and he immediately came up with a suitable solution to address my concerns. He joined Jovial and Alejandro on the morning of the second day of the installation to personally inspect their work. The job was finished within an hour or two on the second day. All in all, Juan and his team did an excellent job with the porch. It looks fantastic and feels exceptionally sturdy. We're very happy with the quality of the work, and we are looking forward to enjoying it for many years to come. We'd recommend Deck N Cable Railing without reservation based on the quality and efficiency of their work alone, but that's not the only reason you should consider giving them a call. Juan was very easy to work with. He's professional, responsive, friendly, and conscientious. He takes a lot of pride in his work and it's important to him that his clients are 100% satisfied with the work done. Moreover, his pricing is very reasonable. His quote for the job was by far the most reasonably and competitively priced bid. Finally, and this is a bit embarrassing, I accidentally overpaid for the job. I paid Juan in cash, handing him an envelope with cash, without realizing that I had miscounted it. Imagine my surprise when I got a call from Juan that evening (apologizing for calling so late!), to let me know that I overpaid him, and he wanted to schedule a time when it was convenient for me for him to stop by in person to return the amount I overpaid. That's integrity, folks. If, like me, Deck N Cable Railing isn't on your radar, they should be. Solid 5 stars.

I loved working with Silvana on my patio gazebo project. She's a wonderful communicator, and I…read morereally appreciated that pricing felt reasonable and transparent. I often struggle with design and loved that she gave me her opinions along the way about how best to execute the project. She worked with her husband, Hector, to construct our gazebo, stain, and seal. When we needed extra materials, she notified me promptly and provided receipts for anything they picked up for securing my structure to my concrete pad. I thought they did a wonderful job. Hard working, honest couple. I highly recommend!

Quickly helped with an assembly service. Structured and prompt communication. Thanks!read more

Really impressed with the dedication and hard work put into resolving my sprinkler issue. He didn't…read moregive up until the job was done right, and that kind of commitment is hard to find. I truly appreciate the effort -- will definitely be calling again!

We had a leak in our irrigation system on a Sunday, and it was nearly impossible to get anyone to…read moreanswer. Justin responded right away and showed up quickly to take care of the issue. He fixed the problem efficiently and was extremely professional. Outstanding service and a huge help--highly recommend!

We needed a new fence to replace our old chain link fence. We ended up getting 4 or 5 quotes from…read moredifferent companies. A few didn't even bother sending a quote, but out of those that did Discount Fence was competitive pricing wise. Quote process After doing measurements, Melissa & I walked through what they offered, & quickly came up with a plan for our yard. Once we were done she had a quote to me before she left my driveway, then later followed up to check if I had any questions. Installation Absolutely lightning quick. Melissa & her crew showed up early to get started, I went to drop off my kids at school & they already had my old fence down before I got back (8am). It took them until about 11-11:30 & they were done installing our fence. I was shocked at how quick they worked & the fence looks great. Afterwards Melissa was back to do the inspection & make sure everything was looking good. Long story shorter is that Discount Fence knocked it out of the park at every stage, & what really pushed them over the edge was that they offered a warranty above & beyond anyone else. Last thing I'll say is that Melissa was super nice & great to talk to, if you're looking for a new fence I would recommend putting Discount Fence at the top of your list.

No shows. Scheduled for Friday at 5, spoke with a woman on the phone around 3:30pm the Wednesday…read moreprior. No crew arrived, no call, no one in office. This is the second time. What was a pretty care-free repair is now becoming a stressful situation between my neighbor and I because these clowns don't show up.

This rating reflects the combination of quality and price: if you want solid, quality work at a…read morecompetitive price, I'm not sure you can do better than these guys. They completed a few different jobs for us: a deck resurface with Trex, added new deck railing, attached a pergola we had to the deck, and poured a separate stained/stamped concrete deck. They were helpful, flexible, and creative in thinking through options and dealing with obstacles. They bring a lot of experience and know-how and are great people to work with. Very happy overall.

We contracted with Hometown Decks for a Trex deck, along with metal privacy screens. The…read moreprofessionalism was exemplary, from the beginning of the project when Mike gave us our bid, to the conclusion of the deck work. Communication with their office exceded our expectations. We are extremely pleased.

It was a great experience from beginning to end. Reasonably priced and they constantly kept me…read moreupdated. The guys who installed the fence were very professional, polite, and clean. They introduced themselves to our neighbors to let them know what's going on. I wouldn't hesitate to use them again if I need to. Very happy with our decision!

So the quote experience was next level. Virtual walk through with video from my phone, watching as…read morethe quote was built, and answering questions all along the process. Impressive.