I bought a 2004 Nissan Quest from this dealer- Paul. I paid $4753.
As soon as I got it home, I noticed the check engine light was on
and I couldn't get the CD player to work. And I was having trouble starting it. The key would go "click" in the ignition- then after a few tries, it would start.
I took it to my own mechanic, since it was an 80 mile round trip to bring it back to the dealer.
My mechanic found that the radio was actually TAPED in to the car and pieces of the console were breaking off at a single touch. The engine light was still on.
Paul said- no problem- just bring it back to us.
I did- I drove the 80 miles back and he claimed that he replaced the CD player and that the engine light was just an indicator that the gas cap wasn't screwed on tight.
When I got home, the engine light was back on again.
So I took it to Autozone for a diagnostic check and to another mechanic- both of them told me there was a problem with the Catalytic Converter and it needed to be replaced. My mechanic also noticed that the engine was sprayed with coolant- there was a leak in the radiator.
I called Paul and he said no problem- he would fix it.
So there I went in again- another 80 miles, missing another day of work,
and once I got there Paul claimed there was a hole in the Catalytic Converter and his mechanic would weld it. He replaced the radiator but never cleaned up the mess it made on the inside of my engine compartment where coolant had sprayed all over everything. They also found a mysterious slash in one of my tires which nobody else had seen up until that point- not me- not the Inspector, not two mechanics- yet there it was- found while inside Paul's shop. I had to pay almost $200 for a new tire.
So then when I got home, the engine light came on again. And the CD player stopped working again as well as the DVD player. This was getting VERY tiresome!
I had it checked and sure enough, it was the Catalytic Converter again. I brought two written reports with me which stated what was wrong and Paul could have won an Academy Award for his acting, all the while pretending he was fixing everything, but the truth is he didn't fix anything. He had sold me a car with a bad radiator, a bad Catalytic Converter, a Bad CD player and was the first one to "discover" a slash in the front passenger side tire. He claimed to have bought the car as a Repo, so he actually knew nothing about the car, yet all along was telling me there was nothing wrong with the car. He also told me all sales were final.
The final time I called Paul (this morning) he said he was DONE with trying to earn my trust and to take it to one of my own mechanics to get it fixed.
I am stuck now with all the problems he said he fixed but didn't fix. And the car doesn't start right away- now it takes about five tries to start it...
(another week goes by) Now I have an update: The car won't start at all now.
This morning (less than one month after I bought the car) I had to have a tow truck come to my house and tow the car to a mechanic shop. Evidently this whole time the starter was bad too.
So, Paul sold me a car with a bad radiator, a bad catalytic converter, a bad starter, a bad CD player, a radio that was taped into the car, and i believe he also slashed my tire while I was waiting in the lobby for him to do the repairs that he never did. Beware of buying a car from this dealer. It's costing me all kinds of time and money- I am very unhappy with my purchase from this dealer. read more