1. Austen's Body Shop

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Canby, OR

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Austen's Body Shop

4.7 (13 reviews)
Closed • 8:00 am - 5:00 pm

Services - Austen's Body Shop

Bumper repair

Auto frame testing

Rear-end damage

Austen's Body Shop Photos

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Recommended Reviews - Austen's Body Shop

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1 month ago

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3 years ago

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6 years ago

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6 years ago

I wouldn't take my vehicle anywhere else! As a single woman this is the best customer service I've ever experienced in the car world!

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8 years ago

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9 years ago

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13 years ago

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11 years ago

Business owner information

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Tim A.

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10 years ago

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8 years ago

These guys were able to repair my bumper when no one else would touch it. They performed the work fast and my bumper looks good.

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10 years ago

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16 years ago

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15 years ago

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Review Highlights - Austen's Body Shop

“I worked with Eric who kept me informed of the progress and charged me a fair price for an excellent job.”

Mentioned in 3 reviews

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Canby Import Auto Repair

Canby Import Auto Repair

(13 reviews)

Did a great job and better price than anticipated! Very fair! I will try to always bring my car…read morehere!

Zero stars if i could…read more I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here.

Canby Transmission and Auto Repair - Side view.

Canby Transmission and Auto Repair

(32 reviews)

Hello, I just want to take the time to Announce Canby…read moreTransmission has changed ownership as of June 2026. We recently purchased this Automotive shop in June of 2026 and have been actively running the front since April of this year. We are working hard to build a solid reputation within the community that reflects our work ethic and values. We understand some of the frustrations people may have experienced in the past and I can assure you things are done differently these days. **You can go look at the most recent reviews on Google and see that everyone who has had an interaction with us (the new ownership) has been happy with their repairs and felt valued as our customers. I am hoping if you are exploring an automotive shop for your automotive repair needs you only look at the current reviews since anything negative no longer reflects what you will experience if you choose to come to Canby Transmission. Unfortunately with Google and Yelp, when you buy an already establish business, you don't get a fresh start on the REVIEW pages, so in order for us to start building *Our Dream* and NEW reputation we hope to receive reviews that reflect the service that we personally have given to you going forward. Thank you for giving us the opportunity of a fair start. We would be honored if you give us the opportunity to earn your trust!

Had transmission done. Not much of a warranty my mistake. The repair didn't last but 2 years…read more Transmission should last much longer.

Austen's Body Shop - bodyshops - Updated October 2026

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