They were great when we had it installed a few years ago but now can't even reach them for…read moremaintenance. That definitely doesn't give confidence for them responding to an emergency. You can't even get through the system by phone. Multiple phone number on their site and on internet search engines. All lead to the same automated message and it instantly disconnects.

I had a scheduled service call window 8a-12p. It's now 3:30p and 4 phone calls to the office later…read moreand no one has called or come for service. Used to be great before becoming 4 seasons. Now, time to look for a new company. This service is horrible. Customer service does nothing. They have you talk to numerous supervisors who are unable to get hold of their service guy or put you on endless hold or just disconnect the call.

My home was subjected to a NIPSCO FBAR. There was a failed neutral on the service line to the…read moremeter. It was and still continues to be a huge inconvenience. The inconvenience is due to the Insurance Company stepping up to do their part. The service technician upon being notified had arrived within an hour and proceeded to evaluate and resolve things.

I had an emergency that cut power to half of my house and I needed someone to come out as soon as…read morepossible. Duane and what I think is his son came out the next morning for me on very short notice. The service was efficient and professional ,however, as with all electricians was pricey. Service call was 65, and as a journeyman its 76/hr plus the apprentice is like 50 something, so figure about 130/hr with both of them there. If you have to call an electrician, these two guys are where it's at. Also, no credit cards accepted, cash or check only. I didn't know that before hand but Duane let me drop it off later that day to his shop in Crown Point.

Definitely recommend EPS! We were in need of an emergency electrician and was referred to EPS. We…read morewere contacted (Jeff) within 10 minutes and had an electrician (Ryan) on site within two hours. The professionalism and knowledge contributed to our issue being fixed on that visit. Jeff followed up with a call to ensure everything was working. We have even scheduled them to do some upgrades for us on a non-emergency basis that included additional resources such as a bucket truck and special order outdoor light fixtures. The communication from Jeff during this process was top notch. Thank you EPS.

We bought a house in Munster Indiana and found that the previous owner used an unlicensed…read moreelectrician to do all the electrical work during a complete remodel. We had the outside garage light short on the sharp edge of conduit and burn because it wasn't on a junction box. This was an electrical fire that luckily didn't spread and burn down the house. We then started looking at other electrical device wiring and we found many other problems. Jeff and EPS went out of their way to get a crew to our house ASAP even when they had plenty of other work and a full schedule. They quickly got the worst of the issues fixed and just came for the final time to finish everything else. The work was completed cleanly and professionally with building codes and safety in mind. My family sincerely thanks EPS for helping us and doing great work.

Called NewGen to get a generator outlet installed. Nick called right back and was out the next day…read more Absolutely fantastic service! His staff went above and beyond to ensure I had a great experience all during -20 below weather! HIGHLY recommend NewGen for your electricity needs!!

New Gen Electric came out and installed our generac generator. We're pleased to know we will no…read morelonger have to worry about anything when the power goes out. Thanks New Gen Electric, we appreciate it!!

My furnace is old! The tech, Jamie, actually took pics because he had never seen one like it. Long…read morestory short, he was able to swap out the thermocouple after breaking it down, putting it back together, and then got it lit. Believe me, it was not easy. Got it done in an hour and the price was more than reasonable. I think he deserves a raise! Couldn't be happier. I strongly recommend them!

John did a great job explained everything. He wore the proper shoe covering and face covering when…read morehe came in the house. They did a thorough job at a fair price. We will definitely use them again.

I had a furnace, air conditioning, water heater, generator, outdoor motion detector lights,…read moreadditional indoor outlets, a socket repaired and some special project work (ground rods and NEMA enclosures installed, etc.), all were done professionally. The technicians, Karen and the rest of the office staff and Ryan (the owner) were excellent to work with. The work was quality and done efficiently. I will use them again and again. I highly recommend them.

Called and requested service, they showed up on time, gave an estimate, did quality work left…read moreeverything clean, what more could you ask for, nowadays getting someone to show up is half the battle. But very happy with work performed! No problems whatsoever

I hired Hulsey Electric to install a ceiling fan from my 17ft ceiling. The 2 electricians arrived…read moreon time and were in and out in about 1 1/2 hours. The fan was installed without any problems. I would recommend Hulsey Electric for residential and commercial projects. They are shockingly good at what they do and the owner is very involved in his professional organization.

From the owner: Residential and Commercial Electrical Contractor, Install…read moreGenerators.

Welp, it doesn't get much better than this. I called Williamson after trying Illiana the same day,…read morehoping Williamson good send someone right away (Illiana couldn't make an emergency call and we needed someone here before we left for work). The technician called me back immediately and stopped by us on his way to another job within 30 minutes of the call. They were in and out within 30 minutes, replacing our 2nd capacitor for $100 less than Illiana charged us for the exact same part last Summer. I am happy to be working with a small, local business, and now I'm never turning back. Thank you Williamson!

Hello everyone, I want to give an enthusiastic 5 thumbs up for Williamson Heating & Cooling. Let…read moreme tell you why, Williamson has been my HVAC team for 17 years. As a single girl, y'all know it's hard to find good help. Wayne and his dad are AWESOME! They've installed and maintained my HVAC system with consistent excellence. I once had an outdated furnace that would go out on the coldest days, Williamson has always been there for me. They arrive on time, clean up and are all very courteous. I have replaced a heating and A/C system with Williamson and there is no other HVAC team for me. I highly recommend my HVAC team. Williamson heating is the best!

My parents ordered a generator from you back in August 2020, 10 months ago & they still don't have…read moretheir generator. They have to keep calling you. You don't answer when they call & when you do call back it is to no avail. They were told that a shipment was coming & they were getting one of those generators in November. We understand the pandemic has caused some delays, but then there are delays why haven't you taken the initiative to contact your customers. The only follow up calls have been initiated by my parents the customer. I consider all this very poor customer service. Is this because they are elderly? Is this because of their zip code? I need some answers.

I placed an order with Steve Galecki for a Generac generator last September, 2020, putting half…read moredown as he said he was getting a shipment in October. October came and through email exchange he said shipment was delayed and it would be Nov. 28. I do understand there were delays due to pandemic. Since that time have followed up monthly (contact always came from my end), with the same response, waiting from Generac, should be soon, trying to get some from Lowe's, etc. In the last two months asked twice for my deposit back. Was told 2 weeks ago it was coming. I, of course, received nothing. Since that time mailbox from his 2 phone #s are full, Facebook page has now been removed. Have discovered some awful articles in past newspaper clippings about this man. I wonder how many people he ripped off? Lesson learned. Fool me once...