Dr. Kampschroeder really takes the time to thoroughly examine all aspects of eye health and…read moreexplains everything in plain language without being condescending. His friendly demeanor puts the patient at ease immediately, but he is also meticulous in looking at all factors when addressing patients' vision and eye health issues. I have a complicated vision/eye health situation, and he very patiently explained all aspects of what i was dealing with, and gave me clear options for solutions. I felt like i was in great hands when facing vision issues. I give him the highest praise possible. The office staff is also very friendly and professional, and is quick to accommodate any issue or question i had.

My family and I have been going to Naper Grove for close to 20 years. This is the best eye care…read moreoffice in the area. Amazing doctors and wonderful selection of glasses. I always recommend this office to family and friends. My biggest disappointment is that they have recently passed along the credit card fee along to patients. This is shameful. Being able to offer the convenience of using a credit card is the cost of doing business.

Staff was so rude, disrespectful, and unprofessional Had to ask many times for paperwork and eye…read moreresults. Don't recommend going here

I wish there was a less than one star. First of all I never received am appointment confirmation…read more After filling out my paperwork I was brought into a room and was told what the doctor recommended for me. The technician said your glasses are for reading, I said no it's to see that's why I am here. My recent healthy eye exam recommended I se an Optometrist, there might be something else. The first thing she then said we will go ahead and do a health eye exam and that will be $49. I said I just did that and that's why I am here. my intake form had all of the symptoms I have been suffering with. There was a price sheet what I might also need. I already called to make sure they were in my insurance system. I was told yes. I have never ever walked out of a doctors appointment . I felt like I was at a car dealership and they just want to sell you the add one. I can not say anything good about this practice.

Everyone at this office are very attentive and professional! Dr Russell gets back to you so quickly…read moreand he's aware that some meds are really expensive and will work with your drug coverage, which I appreciate immensely! I would highly recommend Dr Russell and the Professional Eyecare staff! Thank you for thoroughness and quick response!

Always great! Dr. Russell does an amazing job! Highly recommend him. He is thorough and an…read moreexcellent listener. Thank you.

My son broke his glasses at school. The frames were shattered but the lenses were still intact. We…read morewere just there for his annual visit and bought new frames, but they were not in yet. The office said I could come by and they can try to find frames to match his lenses. They did not give up until they found frames for him! My son can't really see well without his glasses and he would have had to miss school if he couldn't get new glasses right away. They made sure that he could get new frames and went above and beyond for us. Their kindness and care for patients goes a long way.

Today I had my first appointment at Valley Vision Center and my experience here was everything I…read morewas hoping it would be, absolutely amazing. Every person I encountered at Valley Vision Center was warm and welcoming. I went there with all my vision records from my amazing Dr. John C Lawyer, O.D (Nevada) to make the transition go smoothly. The staff at Valley Vision Center in Geneva, IL was very appreciative of my efforts. Each phase of my visit at Valley Vision Center was professionally conducted, and well orchestrated. The staff was knowledgeable, and did I mention very warm/friendly. I felt as if I had been seen at Valley Vision Center for years. Dr. Michele Montalbano was extremely personable, inviting, approachable, intelligent, and THOROUGH. I could instantly discern that Dr. Michele Montalbano respects her staff and lead by example. She takes her time with her patients and finds time to have a teachable moment with her team in a non-judgmental manner. Dr. Michele Montalbano answered all my questions and I didn't feel rushed, I actually felt like she was a longtime friend while doing her job. The young lady who helped me with my glasses purchase was very very patient in helping me get the best out of my insurance plan, she ran the numbers and checked them as many times as I needed her to. I felt great about the decision we made together. I could go on and on about the Valley Vision Center and how wonderful my experience was, but I will let those who read this decide for themselves. Call Valley Vision Center and schedule an appointment and see for yourself, you will not regret it. Thank you Dr. Michele Montalbano and Staff, I look forward to my next appointment.

Wanted a diabetic eye exam. Was told I needed a vision exam first and then would have to come back…read morea different day for the eye exam. I did not want a regular eye exam. They said I had to do both. Gave them my vision and medical insurance cards. Dr was nice and glasses were reasonably price. Next exam was a month away. The day before they called and said that someone marked down I was self pay. Um no. Oh we need your insurance. No you have it and when I was in a photo of it was taken. Oh must be we are out of network then and I would have to pay the entire cost out of pocket as they wouldn't do the paperwork for me to get reimbursed. By this time wasn't going to argue so I just told her to cancel the appointment. She said ok and hung up. Went elsewhere with no issue at all. I went somewhere else and was able to get just a diabetic eye exam with no proof that I had a regular eye exam. They wasted my time. I have since dropped the vision insurance. Since I know now both eye exams are not required like this told me they were, I will go elsewhere.

Fairly priced, they accept most insurance, and their inventory is great. Customer service with kids…read moreglasses is great. My daughter broke her glasses and they got them repaired within two days.

I can't say enough about Dr Gustafson and his staff at Gustafson Eye Care. I was having a situation…read morewith my eye and was not sure if it was a medical emergency. He called me back on the telephone and spent almost 30 minutes on the phone with me assessing my situation. I was able to get in later that week for an in-person detailed eye exam (because it was not a medical emergency and because of my work schedule). Thankfully all is well. Dr Gustafson is professional, a very knowledgeable expert, explains everything in a way that is easy to understand, and will explain it again if I don't understand. He spent as much time with me as was needed for me to fully understand my situation. Thank you!

Wonderful Dr very knowledgeable straight to the point no nonsense answers any questions you may…read morehave. I take all three of my kids here he's very approachable very friendly, especially if you have a shy child. He is very warm and welcoming. Makes a pleasant atmosphere. Highly recommend! Some reviews say the reception isn't friendly etc all you need to know is this Dr knows his stuff. He will break it down in terms You understand he'll break it down further so your child understands. He does not rush through appointments even if the waiting room is backed up this doctor is phenomenal. Do you want the best he is it.

Everyone was very kind and patient from start to finish! A big thank you to Jen (doctor's…read moreassistant-so nice!) Dr. Truong (she's so sweet and explains everything well!) and Heather (also very nice..helped me with insurance and picking out frames). You all made it a great and easy experience!! Thank you!!

Eye exam is fine, buying glasses, getting lenses, adding clips all a gigantic overpriced scam.read more

My first time here and I was satisfied with my eye examination and new glasses…read more Staff very friendly and professional. Highly recommend.

Ok, this is going to be a grouchy old man' honest review. I've been alive long enough to know the…read moregood old days when service was important and customer was king. I gotta tell, the doctors and staff at Eyemax Vision is absolutely fantastic. They really treat you like family and super friendly. You can really tell they care about the customers and treat you like a king. And the price reasonable too. Really gotta check these guys out. You will be very happy you did.