I called ahead of time to see if they can out my friend and I in the schedule to do get our nails…read moredone today. The lady on the phone said they won't be able to see us until 5pm (at that time it was 3:30). I asked if they had any sooner slots since it was raining and windy today and we were already in the parking garage at the time and they said no. I told them I would call my friend and ask if it was okay first and they said okay. About 2 mins later I called them back and they never picked up the phone twice. I thought they were probably busy so I decided to walk in through the garage entrance since I wanted to make sure to secure the 5pm slots for today. When I walked in I was greeted by a friendly lady who asked me to come in. I told her that I called earlier and just wanted to make sure I secured the appointment for 5pm today. I don't think she understood what I said and told me to take a seat to look at the service menu. It was a bit strange that they were so willing to have me sit down to serve us right away considering the fact that they told us on the phone that we would have to be seen at 5pm. The salon was practically empty with only one other customer in there getting their nails done. Anyways, service went on just fine after that! The nail salon was adorable and girly and the staff were sure to be very transparent with the prices. They did my nails very efficiently and I was very happy with my nails. I think the only downside to this place was the language barrier. It was very easy to misunderstand what we wanted. For example, my friend wanted to pay for her service only and the lady misunderstood and charged my friend for hers and my service which was rather inconvenient since I planned to pay cash and now had to Zelle my tip. Other than that, I loved my nails and atmosphere and I would come here again.

Ann's beauty salon was clean and comfortable! My lashes looked very natural and an Asian style of…read morea choice! The facial was really nice since I got a cool mask to calm my acne. The pricing was really low compared to where I'm from in the west!

I'm very disappointed with this place. I made a appointment with the number…read more on here and we, set it up and when I was going to this appointment. I call Her to tell her I'm on my way the lady I guess Vicki try to say she never spoke to me regarding a appointment. which I have it on messages. She said she was going out of town and to call her back in a week. I did and she didn't even respond back. I wasted my time my gas and money. I will be telling groupon on her and she got nerves to put that I used the groupon.

This is my second time at the salon and my rating is on the tech not the salon…read more The first time was a pedi with Traci and it was great and my polish lasted without chipping all the way until I took it off. This time I called for an appt on Fri and was told they could fit me in the next day. Kiki was supposed to be my tech but she was running behind. So instead of making me wait she gave me to Charlotte. She did my pedi and that seemed to be fine. Then we started the mani. I brought my own polish because I was trying to match an outfit and I wanted to make sure if I needed a touch up I would have the polish. I asked if she had a gel coat of sorts so that the polish would last longer. She said yes but didn't tell me it would cost extra. After the mani, polish and gel top coat, I asked if I was dry since I had to drive home. She said as long as I didn't bang into anything I should be fine. I was very careful but by the end of the night (which the nails should have been dry already especially with the gel top coat) I had 2 nails that were damaged already. I went to bed and in the morning notice that my left thumb looked like the polish slid to one side and was now hanging off. I sent a text to the tech with pictures explaining how they looked. She said she couldn't get back into the salon to fix them before Wed. I said that I had no time in my schedule to come get them fixed (I am in from out of state and have a booked week). She said "I'm sorry that your schedule won't allow you to come get them fixed" and left it at that. I asked if her giving me a partial refund would be possible and I never heard from her. That is not very good customer service. I can't say that I won't go back because there are so few non-Asian salons these days(which I refuse to go to) and I like the salon but I will not have my nails done by this tech again. I'm debating whether or not I should call and tell Traci the owner what happened.

I had a great experience here! Been looking for a new nail place for quite awhile and I found this…read moreone on Class Pass. A no chip pedi was 17 credits which was a bit pricey, but I was pleased with the quality of services. The nail spa itself is very nice, clean, and was consistently being sanitized by workers while I was in there. The pedicure chair was one of the most comfortable ones I've sat in, and I loved the little touch screen tablet used for the massage features. The woman who did my nails was very kind and we had some great conversation. She talked me through each step and let me know price differences for each type of pedicure. Overall I was satisfied and I will be coming back!

I'm so glad I happened upon this place when I did. I've been looking for a good quality salon/tech…read morefor a while and so I thought I'd give a place in the city a try. I believe I had a acrylic manicure with chrome. 80$ Nice leafy decor, clean and complimentary drinks. Glad I was able to be apart of the grand opening discounts as well! Got these for lollapalooza and I'm so excited now that my hands in order lol

10/10 recommend The artists here are true artist & the…read moreactual salon is so beautiful with GOOD music Everyone is colored & it's a breath of fresh air compared to other shops tbh !

Quality of nails were done horribly- Services I booked was not followed. Check out was unfriendly…read morewhen I shared concerns. When things did not seem right and I asked, I was told I was incorrect on services I booked until showing booking proof. Pedicure and Manicure was left with uneven bumpy polish that does not cover the entire nail. Polish left all over the nail bed with air bubbles in the gel. I was kind to the tech the whole time- I figured she was inexperienced. When sharing concerns and how the visit went-my concerns were down played. Instead I was told to give the tech grace due to it being her first week and that my nails did not look THAT bad. I asked the tech who was checking me out if prices can also be graceful as well. I paid full price for services with a horrible result. I felt the staff was irritated with my complaint. Definitely not a good experience

I have been on a nail journey to find the right tech or nail shop since I left LA. Luxy Nails is…read moreincredible. It's very hard finding a shop that specializes in quality Russian/ dry manicures and pedicures with quality polishes and where everyone can do intricate nail art. Luxy Nails is the one ! The shop is smaller and you will have to pay for parking which can be scarce. But it's extremely clean. And the best part are the huge lounge chairs that lay all the way way back , the cushions for your legs and the option to have your manicure and pedicure done at the same time to save time !!!!!! It's a game changer. I spent 209 because my nail art was detailed and on every nail and this included the pedicure and fee for dual service. If I had not had this much design work it would've been 160 ish and that is extremely comparable to all of the other ones I've had and it matches the quality and location of service. Also one of the main things I like is when I showed my design inspo- they weren't overwhelmed and didn't say I was asking for too much

They sold me at the ability to multitask my beauty maintenance, so being able to get my nails and…read morelashes done at the same time was heaven. The setup at Luxy Nails makes it easy to relax -- soft blankets, superrrr comfy chairs, clean space, and everyone is friendly. I even dozed off mid-service, which says a lot about how comfortable it was! Now for results -- my nails turned out fine, but the lashes were a miss for me. I asked for light volume, provided a lash map, and still left with something that felt more classic than what I am used to. Retention wasn't great either. Still, the convenience can't be beat. I'd maybe give it another try with a different tech. If you're short on time and want a cozy, one-stop beauty session, this place has potential.

Love this place.. excellent service ! Clean, friendly…read moreatmosphere. Request an appointment today.

This place is terrible! I had a 6pm appointment, was called at 5:45 & told that we needed to push…read moreit back to 6:30. I waited an additional hour to be serviced! They have no salon chairs. While being services you sit on a makeshift pile of particle board & blankets which is really uncomfortable. I was given a dozen excuses for the poor service & my nails chipped two days later.

My sister-in-law gave me 2 gift certificates for Pretty Dapper for Christmas. It took forever for…read moreme to get over there, but when I did it was lovely. It's a small place, but very clean and inviting. The ladies who work there are professional, yet friendly. I have been very happy with the mani/pedi services I've received. It can be slow. My last service went longer than expected, but I was given a discount for my next visit as consolation. I really appreciate the pleasant and relaxing atmosphere and will return.

The cats eye design i requested was not what I received. Seems the woman didn't know how to do it…read morebut I told her it's okay. Should have maybe knocked $10 off the price or something since it was $80 for no chip manicure and regular pedicure. My no chip manicure was done Thursday and chipped by Sunday. The place was empty and and inviting though.

I absolutely love this place and KATHY! Everything I've asked for has been done very well!!!read more