If you want real homemade Italian food and groceries, Gentile's is the place on the west side in…read moreParma. Today I got the Italian sub toasted on special for $10 on their homemade bread loaded with turkey, lettuce, tomato onions, and mayo. One of the best tasting and fresh sandwiches I've had in Cleveland. They were also selling day old bread and pizza slices for a steep discount I picked up some and they both tasted like they were made today. Everyone is always friendly and eager to help you, grocery is clean well lit and has that community gathering vibe.

Worst sandwich I've had in a long time. The bread was like a brick. Burnt on the bottom and no one…read morechecked before they made my muffeletta and sent it out the door with me.

I've eaten here a few times but today I tried their cookies for the first time. They're a decent…read moresize, very soft with quality ingredients. They're also reasonably priced. The s'mores cookie is definitely for a chocolate lover. You do get chunks of marshmallow, but they are sporadic. The oatmeal raisin is one of my favorite cookies. You definitely taste the oatmeal and plenty of raisins in it.My visit was quick, but very efficient. If you haven't tried their cookies yet, you're missing out.

Hit the spot on our roadtrip. Got the godfather and it was really good. Roll was a bit too salty…read morethough. I felt like I had an unquenchable thirst afterwards. Service was good and the interior looked spacious enough to never run out of seating.

The sandwich was amazing. The service was great. I love the fact that they all greet you with a…read moresmile on their face.

I've been to this location several times and have given it good reviews in the past. If today was…read moremy first visit to this location, I would never ever come back. I took my father there on Sunday April 19th at 5pm. Before I get started with the negative, I would like the manager of this location to know that they are very lucky to have Maddy as an employee. Now for the bad: when we walked in, at least four tables were filthy. Three tables had their chairs up like they were getting ready to close and there were three dirty tables in the back. We sat at the only clean table. The employee named Katy should no longer be working there. I don't know how anybody gets paid to be that rude to people. She didn't smile she didn't say hello when I told her I didn't come there often she wasn't helpful. I only ordered two sandwiches and drinks. It was a low maintenance order and she literally made me feel bad for making her take the time to wait on me. It was a horrible customer experience. While I was there, some guy came in who had gone home and come back because he was given the wrong sandwich. I didn't hear her apologize once. I took a picture and it's posted on this website of the overflowing trash area. The picture that I posted doesn't include our trash. I had to put our trash on top of the pile of trash. The place was a mess. I will say there is potential in the employee name Maddy she was super excited about the company and how they keep things fresh. She was excited to talk about the company and seemed proud. To the management, this place needs one heck of a makeover in every sense of the word

First time visitor and the food was absolutely and amazing the staff were amazing! Aaron was super…read morefunny! I yes I did count the Pennie's!!! I had a lot of wings in my time and these were by far my favorite! I had the G Parm sauce and it was perfect! Thank you all. You guys were great! Will definitely be back

The service was absolutely amazing and fun. The wings were out of this world and the hottest sauce…read morewas super hot but amazing. We visited on Thursday June 18th.

I have been super stressed with uncertainty at my place of employment, state of the world etc…read more.. Came to Jersey Mike's today at lunch with one of my best buddies I have known over 20 years. The staff was fantastic and the sandwich was outstanding. These are solid old school subs. Not sure why the reviews are not 5 star across the board. I am guessing it is because of people using third party delivery apps, Apple Pay and other dystopian stuff that was created to make our life easier yet results in the opposite. Go in, talk to the staff and enjoy your meal! Five stars no doubt! Don't listen to the haters!

I am so frustrated. Let me preface this by saying I worked at JMs for years, managed locations and…read moreeven opened new locations in Texas. I know how a sandwich is supposed to be made, the values of the company, and what is expected of its employees. Today fell short on all aspects. I called in my order over the phone and was very clear with what I wanted. The lady over the phone seemed rude and impatient while taking my order. When I arrived it seemed like the rush just finished, I checked my sandwich before I left and it was incorrect. I had to have it remade, in the mean time 5 more people walked in behind me. I felt bad because now I am holding them up when I was trying to save everyone time by calling ahead. I saw how she cut my meat, it was not flowered, it was flat on the sub. When they went to cut the bread they didn't cut it thru so I had to pull it apart which made a mess later. They wrapped it incorrectly as well, the sandwich leaked ALL OVER MY SEAT. I counted the logos on the paper, there are supposed to be 4, I saw 3. Everything is done with intention at JM and the team is supposed to take pride in their work. A rush is not a reason for subpar product. You are paying for a premium sandwich the experience should be as well. I hate to be this "Karen" but if this was my store NONE of this would have happened. I really hope someone reads this and takes it as an opportunity to empower the team to excellence.

I've been to Scratch in Independence a handful of times, but this is my first time finally writing…read morea review and it's well deserved because this place never disappoints. I met a friend for breakfast this morning, and everything from start to finish was spot on. I ordered the Sweet Jalapeño Sandwich: an English muffin piled with jam, bacon, an egg cooked over medium, and cheddar, served with home fries. It was the perfect balance of sweet, savory, and just a little kick. My friend stuck with her usual: the Banana & Bourbon Caramel Bread Pudding French Toast, topped with fresh bananas and their homemade bourbon caramel sauce, plus a side of pork belly. It looked incredible and, according to her, tasted just as good as it always does. We arrived just a few minutes after they opened at 8:00 and were seated right away. The service was friendly, attentive, and very prompt without feeling rushed. Scratch has such a great casual, local diner feel, but with a menu that's anything but ordinary. The portions are generous, the flavors are unique, and the quality is consistently excellent. Definitely a go-to spot for breakfast or brunch...you really can't go wrong here.

Service was good. Food was fresh and tasty and large serving size. Only improvement would be if…read morethe OJ was freshly squeezed.

I first discovered Gourmands around 2002 when I worked in the area. It was famous then- great…read moreservice, delicious sandwiches, all my coworkers were obsessed with the chippers. We loved the spot and was always a treat when we had Gourmands for lunch. I am back working in the area and was pleased to see they were still open. It's been 20 years probably, I prepared myself to be disappointed. Surely, they can my be at the same caliber as before? I bet someone else bought the place and quality went downhill? I was gleefully wrong. Same great service. Same wonderful, plentiful menu. Same excellence and quality. Same chippers! My sandwich was Giant, perfectly crafted , fresh and ready in the appropriate amount of time. I was so happy to enjoy my lunch there and see it was still bustling with patrons. You must check out Gourmands

Everything was delicious with my breakfast sandwich, except the eggs were either baked or…read moremicrowaved. It was also super thin.

this place is great, the owner will order anything you need and keep it in stock. They always make…read moreme feel important when i walk through the door. During the summer they will offer free hotdogs outside. Great job

Visited here this past weekend for the first time for a community cookout. Enjoyed some amazing…read moregrilled chicken! The people were super friendly and a great time was had by all! Also picked up a few meat pies from the deli counter which I enjoyed as well. Lots of amazing food available here. Great place if you like Mediterranean food!