You guys are crooks. How you are still in business is beyond me. I travel the Mass pike often…read morebetween Ct, Ma and NH and I do enjoy your product but this is beyond ridiculous.

The people who work here do not know how to use the mixing bowl so they mix their pretzel dough and…read morethe machine makes a thunderous clanging noise that fills the entire food hall. They could clamp the bowl into place so that it wouldn't make this hideous noise but the just ignore it. Since it probably drives away all of the customers and keeps them less busy that's probably just fine with them as they don't seem to have a very strong work ethic to begin with if they will let this happen.

On May 20th, T-Mobile Tuesdays in T-Life app had an offer for a free Auntie Anne's Original…read morePretzel. I went to Auntie Anne's on Level 2 in Providence Place Mall to claim my offer. About 5:30pm, there was a short queue and I had no issues redeeming my offer. I had the option for a salted or a cinnamon sugar pretzel. I chose the salted pretzel and it was freshly made. After waiting a few minutes, pretzel was in hand and it was very good. Auntie Anne's pretzels are always a great snack.

Auntie Anne's is unmatched in the pretzel game. If you're a carb lover like me, they have salty or…read moresweet options to satisfy the taste buds. My go to is the almond pretzel with Caramel dip on the side. Can't go wrong with the brown sugar cinnamon as well. Salted original also good. They're just busy much of the time and you have to wait in line. Line moves quick tho. They run out fast and sometimes you have to select what's there until the next batch is made. $17 for 2 cups of the pretzel pieces: salted and brown sugar w/caramel dip side.

Auntie Anne's is a chain of fast food shops serving up pretzels, and when it is running well it…read moredelivers exactly what you want from it. The pepperoni nuggets are the order here, bite-sized and satisfying in a way that holds up as a snack between stores without being too heavy. The cheese dog is a solid pick as well if you want something a little more substantial, with the pretzel dough doing what it does best wrapped around a hot dog with cheese. The menu is simple and the concept is familiar, so the experience really comes down to execution on a given visit. When the pretzels are fresh they are genuinely good, soft and warm with the right amount of salt and a slight chew that the chain has always done well. The issue at this location is that consistency is not always there. Wait times for fresh batches can stretch longer than they should. Service can be hit or miss depending on who is working, though there are clearly staff members who take the job seriously and make the experience easy. Going during a quieter part of the day rather than peak weekend hours tends to result in a smoother visit overall.

I like to think I have strong willpower, but Auntie Anne's seems to prove that wrong every time. I…read morecan't resist their pretzels every time I'm near them. The smell is out of this world. Decided to grab a cup of pretzel nuggets to go to share with a friend. We got a regular size of the salted for $9. Nuggets themselves were tasty but were much smaller than at other locations; about half the size. I also asked for a lid and the employee said they didn't have one. I clarified I wanted one from a soda cup (they use the same cups for the pretzels as they do soda) and he still refused which I thought was very odd, especially cause he gave one to the customer in front of me... for the same type of cup. Lowkey was a little sad I just wanted a lid :(

Nice place to get a quick snack. A pretzel is not just a pretzel anymore, you can get spicy,…read morepepperoni, cinnamon sugar, etc...the same it goes for the nuggets. A large variety of flavors to choose from. The people working here are nice and quick.

This is for the standalone Auntie Anne's at the mall (there's also one in the food court). We came…read morehere for a snack of pretzel nuggets, which were fresh, warm, and made better than some other locations. No issues using the app for points or discounts. Service was very quick.

I don't tend to think of myself as a pretzel person. They tend to be bready, dense, filling,…read moresalty. However, I surprised myself by consuming an entire Aunti Anne's Pretzel all by my lonesome - yum! *** 11/2018 *** The cinnamon sugar pretzel disappeared all too easily. All that was left were the sugar crystals clinging to my fingers.

It always feels like a holiday when I stop by Auntie Anne's at a train station, airport, or a…read moreshopping mall. I LOVE this place. These are the best fast food soft pretzels I've ever had and I will live by that. The service at this South Station Auntie Anne's was wonderful, the staff was all super friendly and I got my pretzels fast. I always get the cup of pretzel nuggets with hot butter and salt. The only thing here is the high price - the cup was about $9, and sauce is an extra charge.

I enjoy Auntie Anne's Pretzels, which offers savory & sweet pretzels, dip sticks, pretzel dogs, and…read moreiced cold drinks. I enjoy watching them make handmade pretzels using fresh dough. My favorite snacks are the Almond and Cinnamon Sugar Pretzels, which come out nice and hot and enjoy with a large iced cold lemonade! Very good!

The hard working staff was dealing with nonstop lines all day. I must say they were doing a stellar…read morejob. Felt like they could've used some extra help for the busy day. Cinnamon bites were excellent!

I haven't has auntie Anne's in years. I was so excited to have some mini pretzel dogs. Boy was I…read moredisappointed at what I got. The first batch was burnt terribly. I returned it for another order. The lady's response was "they are all burnt" like, maybe not try to serve burnt food. I won't be visiting there again.

This is your typical run of the mill Auntie Annie's. Service was adequate as was the food quality…read more This is a solidly average location.... It's on a food court so that's the ambiance..

Auntie Anne's is a chain of fast food shops serving up pretzels, and when it is running well it…read moredelivers exactly what you want from it. The pepperoni nuggets are the order here, bite-sized and satisfying in a way that holds up as a snack between stores without being too heavy. The cheese dog is a solid pick as well if you want something a little more substantial, with the pretzel dough doing what it does best wrapped around a hot dog with cheese. The menu is simple and the concept is familiar, so the experience really comes down to execution on a given visit. When the pretzels are fresh they are genuinely good, soft and warm with the right amount of salt and a slight chew that the chain has always done well. The issue at this location is that consistency is not always there. Wait times for fresh batches can stretch longer than they should. Service can be hit or miss depending on who is working, though there are clearly staff members who take the job seriously and make the experience easy. Going during a quieter part of the day rather than peak weekend hours tends to result in a smoother visit overall.

My friend had a buy one get one free for pretzels so we decided to come in around 3 pm on a…read moreTuesday. They seemed to be either unprepared or understaffed because it took about 15 minutes to get to the register where the same guy also prepared your drinks, dips, and pretzels. I felt bad for the even longer line of people behind us as the pretzels were not very fresh by the time we got it. Since the food wasn't that great and the dips weren't kept warm, I do not plan on coming again. Its a pretty small establishment that gets filled easily.

This place is just nostalgia to me. I always make a visit whenever I am at the mall since I was…read moreattending high school. Not to mention their deals 15mins before closing time. Worth it! Always delicious. Not too sure, but the ice cream place next door seems to be owned by them too? I always get an ice cream there as well.

Been going here my whole life. Consistently fresh and tasty pretzels. I typically order the almond…read morepretzel or the jalapeño pretzel dog. There's always a line but, service is quick. The menu has expanded a bit to included additional snacks and more creative drinks.