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    Aunt Jayne's Groom Room

    4.8 (6 reviews)
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    5 months ago

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    Jayne K.

    We really appreciate those kind words! Thanks!

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    1 year ago

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    Jayne K.

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    1 year ago

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    3 years ago

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    Jayne K.

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    4 years ago

    Aunt Jayne's Groom Room is excellent. Snoop before and after. Aunt Jayne is fantastic would not trust anyone but her with my Snoop Dogg

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    Jayne K.

    We really appreciate those kind words! Thanks!

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    3 years ago

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    Jayne K.

    Thanks for the positive review. It really means a lot to us.

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    PetSmart

    PetSmart

    (42 reviews)

    This was my 1st time using this Petsmart. I got my small dog groomed. I provided a picture. Suzy H…read morewas terrible. Her attitude was terrible. I have a white dog with tear stains. I've been getting him groomed a long time. I know what a freshly groomed face looks and smells like. Photos 1&2 show Petsmart 6/1/25. Third photo shows groomed in the past by another place. I expressed to the manager I was not happy with his face. He said grooming was not his expertise, therefore we went to speak with Suzy. She was condescending, as if I don't know that tear stains can't be removed easily, and as though that were the problem. He looked and smelled as if nothing was done to his face. Worst money I spent on a groom. Don't use them for the manager's response and a groomer that looks as if she hates her job and the customers. Bye Suzy H.! Update...customer service is just as bad. They promise to get back to you in 48 hours and never did. I guess that's why the groomers and managers are as bad as they are. I will spend my money else where. Sorry my dog had to endure this. Don't do this to yours.

    I should've known better. My softcoatrd Wheaten needed to be cut but she wouldn't let me do it so I…read moretook her to PetSmart. They told me she was matted in spots and made me sign a waiver. I guess that means they were in to clear to just hack her up. They shaved down everything til some spots were just bare skin. She looked awful. They didn't even try to groom her. Never again! Unless you want your dog to be almost hairless, go somewhere else.

    Aunt Jayne's Groom Room - groomer - Updated May 2026

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