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    Augusta Lawncare Services

    1.6 (45 reviews)
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    Services - Augusta Lawncare Services

    Lawn care

    Tree care services

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    Their response to my request for repairs or refund
    Arash R.

    I asked this business on late April to take care of my backyard lawn and fertilizing and after 5 weeks I called them to see how long more should last for grass to grow. They sent someone to see the property and investigate, then they found it fine and told me it should grow in the next couple of weeks. 10 days ago I called them one more time and again same process. Today I called them and asked for a refund and the gentleman said that he's not "stupid" and I'm just a lair, I told them that I've paid for a service that I didn't receive and I only asked for a simple refund, otherwise I have to file a complaint with Better Business Bureau and not only asking for refund but also request to restore and reinstate my lawn (there appears Bunch of holes on the ground after their service done). Then they said it's better for me to do that. Im going to add their response to BBB regarding this situation.

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    4 years ago

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    10 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    10 months ago

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    6 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    10 years ago

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    Joe S.

    Thank you Kathleen! Great picture!! l@@k

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    4 years ago

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    4 years ago

    Excellent job. Very pleased. Special thanks to Damien who was great.

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    9 years ago

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    Joe S.

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    5 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Augusta Lawncare Services

    Review Highlights - Augusta Lawncare Services

    We tried to run a string across the tops of the trees to use as a guide but even after many trips up and down the ladder, we found it very frustrating.

    Mentioned in 2 reviews

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    ZALEX Lawn and Garden - Completed added parking

    ZALEX Lawn and Garden

    (11 reviews)

    We found Zalex here on Yelp, and we're grateful we did. Thorough communication, great workmanship…read moreand fair price.

    I hired Zac last season (2018-2019) for mowing the lawn. As I was very happy with his service, I…read morehired him again for this season (2019-2020). So, after working with him for over a year, I think a review update is in order. Everything I said in my original review is still true. I am not going to repeat them here; please see the original review. What has become more and more clearly after interacting with him for over a year is that ZAC TAKES CARE OF MY YARD AS IF IT'S HIS OWN! He does a lot of extra things and he doesn't even charge me for them. Yesterday, I came home and found Zac on all fours on my front yard weeding! For one thing, it was a 80 degree day. Also, he is NOT even expected to put out the weeds. I learned that he had been doing that without telling me because my house is on a corner lot and is very visible to people who walk by. So, Zac is not only knowledge and good at what he does but also very passionate about what he does. I could not possibly ask for more from him. Highly highly recommended! ***************************** If you found something useful in my review, please hit "useful" so that I can improve my future reviews. If you love food and traveling, follow me, or better yet, let's become Yelp friends! Thank you and happy Yelping! If you think your friends will find my review useful, please share it with them!

    Ascent Yard Care

    Ascent Yard Care

    (5 reviews)

    I selected Ascent from several quotes because they provided a detailed work order and comprehensive…read moreprice covering labour and materials whereas others provided an estimate based on an hourly rate. Ascent's website copy and arborist credentials sounded like just what my new-to-me property needed, leading me to believe I could trust the professionals to do the job. During the quote process Jake was punctual, knowledgeable, and responsive. After accepting the quote, I was promptly assigned a date and a four-person team. What I got was a three-person team that was personable and reasonably diligent but not skilled. From that point forward, Jake was much less responsive to questions, and I had to email him at least twice to obtain responses (one of which was an additional quote for something that was already in the work order, though that was eventually resolved). He did not attend the site to get the team started on the job nor did he return to the site to evaluate the work done. Overall, the service provided was incomplete and quality disappointingly shoddy (see below for some specifics by work-order line item). All pruning of mature rhodos and camellias was done with a pole saw or chainsaw, leaving an unsightly result that in all cases had to be remediated by me with pruning shears. When I followed up with Jake about just one of the deficiencies, his response was: "With the work that was done in addition to the work order during our time onsite we cannot complete any more work as part of this quote." He has not responded to my request to itemize what this supposed additional work was. I did ask for a several branches to be removed from one large and several small trees, which was not in the work order, but would have been at most 30 additional minutes of work. Thus, I learned that, in fact, the quote was not for completion of the items on the work order but rather for a fixed number of days on site and materials. And because I was given a team with one less person than itemized in the appointment, the work would not be completed. "Debris cleanup in the garden beds beside the house, the rhododendron bed behind the behind the house and from garden bed beside the front entrance": I had to specifically ask that they use the leaf blower to clean up the fallen leaves under the rhodos or they would have been ignored. They also used a wheelbarrow to move materials from the front of the house to the back, through this garden. I had to ask them to rake that area to remove the tire tracks in that bed as they were quite ready to leave it like that. See pictures for "cleanup" of the rhodo bed behind the house. "Cluster of spurge laurel, holly and snowberry removed on the boulevard": Many of the branches of these bushes were left on the ground where they fell. "Large rose bush at the base of the Douglas fir tree reduced by 80%": This work was done with a pole saw or possibly a chainsaw. While it may have been reduced by 80%, it was hack job that left twisted stalks and random remaining stems that I have since tidied up myself with shears. "English ivy severed at the base of trees pulled off where possible": The ivy was severed on one tree but not pulled off. The ivy on several other trees was not even severed. I was told: Well, if we sever it, it'll just die on its own. While that may be true, it's not what I paid for. "Branches in the garden beds and on the forest floor removed": Many branches remain. "Small garden bed beside the driveway cleared, statues and pots relocated, bed covered in landscape fabric, covered in pea gravel": This was done with the thinnest possible layer of pea gravel and the garden bed minimally cleared. At the end of day two, I was told the team was "too tired" to help me move the statues and I had to insist. Again, note that they sent a three-person team and not the four-person team specified in the appointment, so perhaps that's why they were so tired. "Spurge laurel throughout the property removed": Large patch of spurge laurel remains untouched. Pictures available.

    I have found the service from Ascent to be good. I called them in November of 2022 for a quote on…read moremy cedar tree and laurel hedge. Jake answered my call and came out the following day to meet with me. I accepted the quote and the crew came out about 2 weeks later, they were on-time which I really appreciate. When they arrived I pointed out a couple of extra shrubs I wanted trimmed and they did them no problem. They got everything done in one day and cleaned up after themselves. Overall I am pleased with the service.

    Augusta Lawncare Services - treeservices - Updated May 2026

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