Having previously used Augusta Lawn Care, I decided to call them again when I needed a yard clean-up at my property in Bellingham. I was very impressed with how quickly they responded. They replied to my inquiry the same day, provided a quote the following day, and began work on the third day. This prompt communication and scheduling at the beginning of the work was greatly appreciated. On the day of the service, a young man arrived and let us know he was getting started. He was friendly, professional, and patient with both my husband and me as we asked several questions throughout the morning. We appreciated his positive attitude and willingness to explain what he was doing. Here's my assessment of the work completed: Trim Front Hedge and Back Hedge - Excellent. Both hedges look great. Use Ladder to Shape Big Bush in Front and Pull It Away from the House - I had hoped it would be trimmed a little shorter, but the crew member explained his concern that cutting it back too aggressively could affect the plant's health. We agreed on a compromise, and it looks very nice. Remove Weeds in Beds Around House and Under the Deck - Partially completed. Two sides of the house were cleaned up beautifully. However, one side of the house and the area under the back deck still have weeds, and it appears those sections were missed. Remove Blackberries in Back Corner - This was a difficult job, and the blackberry patch was successfully removed. However, it appears our chicken-wire compost bins may have been accidentally hauled away with the blackberry debris, as they are now missing. They may have become tangled in the brambles during removal. Trim Bushes Off House - Completed on three sides of the house. One side was not trimmed. Make Defined Edges of Beds - Excellent on the three sides where the work was completed. The edging looks crisp and professional. One side was not completed. Rake Up Debris - Very good overall. Most debris was removed, with only a few scattered leaves and small sprigs remaining. Blow Off As Needed - Walkways and work areas were cleaned up well. Haul Debris to the Dump - It's all gone and we greatly appreciated having all of the yard waste removed. Overall, the partial work that was completed was done with care and a high level of quality, and the crew member was courteous and professional throughout the job. My only recommendation would be to do a final walkthrough to ensure every item on the work order has been finished to your satisfaction before the crew leaves the property. My message to have the unfinished work completed went unanswered and unaddressed for several days, but eventually someone did arrive and finished the hedge trimming and weed removal. read more

I had used this company in the past for seasonal cleanups which were done to my requests, especially for a landscaped front yard without any lawn. I tried three months ofa once monthly service( deadhead blossoms, trim hedges, remove weeds, especially horsetail. I asked that upon arrival the worker(s) would ring the doorbell to check in either us ( both are retired ) this did not happen, and when I was automatically billed via credit card, I phoned to cancel the service paying $260 for perhaps 20 minutes of working in my budget. I'm not even sure any work was done, although the very nice office representative phoned assured me that workers always take photos. I need help since I'm older, but i probably do more gardening in my backyard on a daily basis than the workers do once a month for sprucing up the front yard. This cancellation resulted from a complete lack of communlcation read more

I wish I read the review before hiring them. Quoted me $1100 to clean up the yard. Terrible communication. Had to call them x3 to see when they would be able to come out for an estimate. Kept saying "tomorrow tomorrow's". Finally hired them for the job, they did an okay job. Kinda disappointed for paying over $1k with the result we had. Noticed we had a cracked window from the workers weed whacking. Told the owner Tim about it and he did not want to compensate till I showed them the estimate of the window repair and I had video recordings of the rocks being picked up from the cutting. Suggest I use my insurance to fix. Make a claim which would show on our record. Also they tried to sneak in the monthly mowing when I specifically told them I just wanted a one time clean up. read more

Augusta Lawncare Services - The crack window. - Tree Services Near Me - Bellingham, Washington

Please read before hiring this company. We made the mistake of hiring this company without checking reviews and we deeply regret it. After paying a 50% deposit of over $1,200, the company canceled on us twice before finally showing up two weeks late. When they did arrive, only a small portion of the agreed-upon work was completed. Over the following week, they showed up sporadically--sometimes for just an hour--then left, leaving many tasks unfinished despite our contract. Multiple attempts to contact the General Manager were ignored. Even after requesting an in-person walk-through to discuss the poor workmanship, he failed to follow through or address any concerns. To make matters worse, we were charged for 6 yards of mulch that were never delivered. After three weeks, only about 30% of the project had been completed. We ultimately had to hire another contractor to finish the work. The General Manager refused to offer a refund or take responsibility--and responded with condescending and passive-aggressive remarks. In short, this unprofessional company took our money, failed to deliver on their promises, and left us with a mess. This company lacks integrity and we strongly advise others not to hire them. read more

Wowww.. I really really wish I read the yelp reviews before I hired them to do TWO of my properties. For some reason, their google reviews are great and I did not think to cross check. This company has the worst communication. I have never been able to directly speak with a manager. I constantly speaking with someone new on the phone and the manager, Liz Naber leaves me "voice messages" through my email. Not only is she unsympathetic, she has not once tried to reach out to us for our concerns. I will detail our experience below... get ready for a novel. Augusta came to service our huge yard, we were charged a bit over 1000 dollars for a clean up. They sent two younger people, one of which seemed apathetic and always with a lost look on his face. They took about 3 days to do the job. After they left, we discovered a few areas in which the weeds were missed so we asked them to come back. I called several times and emailed to ask when they were coming back. someone was supposed to call me back and of course never did. Well, a few days later a new crew showed up! but this time they were mowing our yard?? My husband was confused as to why they were mowing. Apparently, they sent me an email that we were scheduled to have biweekly mowing. I did accept their price proposal for mowing, but I never agreed on a date and time. When they showed up, my husband told them we only needed the garden beds to be weeded. They looked at it, and said it would take too much time and would need to come back. Someone would reach out to us. No one reached out to us. I called again, They said someone would come on a Thursday. No one came. Friday morning I head off to work and 2 guys show up. I show them the area that needed to be weeded. Incomplete job. They picked some weeds, but not others... not sure why. I checked our surveillance camera to see what they were doing for 1.5 hours. Lots of standing around, talking. Caught them throwing rocks into our bay, and going down our boat launch. Called Augusta again, I want a new crew to weed the unfinished areas. They sent out the original crew that came the first time. Okay fine, I showed them the areas. There are still some areas that are not finished but I'm sick and tired of calling to complain that I just finish it myself. --------------------------- read more

I asked this business on late April to take care of my backyard lawn and fertilizing and after 5 weeks I called them to see how long more should last for grass to grow. They sent someone to see the property and investigate, then they found it fine and told me it should grow in the next couple of weeks. 10 days ago I called them one more time and again same process. Today I called them and asked for a refund and the gentleman said that he's not "stupid" and I'm just a lair, I told them that I've paid for a service that I didn't receive and I only asked for a simple refund, otherwise I have to file a complaint with Better Business Bureau and not only asking for refund but also request to restore and reinstate my lawn (there appears Bunch of holes on the ground after their service done). Then they said it's better for me to do that. Im going to add their response to BBB regarding this situation. read more

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Our neighbor hired Augusta Lawn Carr Services and they chopped off my mother's perennials. Unfortunately, my mother came upon them when they did remove her perennial phloxes. When she told them they were plants not weeds and that they were trespassing on her property, one of the workers responded that they thought them weeds and that the temporary kennel gate was the boundary line. She got attitude instead of an apology. Nowadays most landscapers only know how to chop and not trim. Would not hire if the "landscaper" can't tell your weeds from your ornamentals or they can only chop every bush into a circle or a square/rectangle. I've called them to complain about it and to have them recompense for mom's flowers, still waiting for a response. read more

My husband and I usually enjoy working in the yard together...but we had one project that we definitely were NOT enjoying. Our new place is framed with Arborvitae trees/hedges. The problem was that the trees were of varying heights. We tried to run a string across the tops of the trees to use as a guide but even after many trips up and down the ladder, we found it very frustrating. We moved on to other projects, but every time we would look around the yard, we saw this eyesore. My husband obtained a quote from Augusta in a timely fashion and scheduled the job. I was surprised when I met Nic... it was JUST Nic and this had been such an exhausting and overwhelming job for my husband and myself. Nic worked steadily as the rain continued to fall. It didn't slow him down one bit. He was super personable, knowledgeable and detail-oriented. After trimming all the trees (several hundred? Over an acre's worth...) he then raked up the debris in our yard and also our neighbor's yards on both sides. He loaded everything up in the large trailer he came equipped with and just like that, no more eyesore! We expected great things from Augusta but Nic definitely exceeded our expectations. I still can not get over that just ONE guy, did it ALL and in one day! read more

Augusta Lawncare Services - a dog in the yard - Tree Services Near Me - Bellingham, Washington

Absolutely the WORST lawn care company I have ever dealt with. The crew came to mow and trim my lawn and was done in less than 10 minutes. One of the crew cut a portion of my back lawn using a trimmer. They did absolutely no trimming and the lawn was cut unevenly all over. I considered not paying the $43 for the job, since I had to have another company come the day after and mow and trim again. Do yourself a favor, do NOT hire this company. read more

they twice failed to follow explicit instructions or allocate sufficient time to get the job done. They only wanted to do what they wanted to do - not what I instructed them to do. Certainly not recommended. read more

I have used this business for several years now thinking that they have good customer service. I called them at the beginning of June 2022 to have my lawn mown because it had gotten really long. I also wanted a small tree pruned. I assumed this was one job and so I accepted one bid. They scheduled me for July 27 which seemed like a long time to wait. They never contacted me to confirm any of the work. Today, June 26, I called them to make sure they're coming tomorrow and find out that they're only scheduled to do the pruning because I didn't except the lawn care bid. Nobody told me they were two separate invoices and separate bids. And they never called me back to check on the second bid. While on the phone, they told me I have a $1600 outstanding balance. I was shocked because I never have outstanding balances and I had not received a bill from them since last October. And I looked in my receipts online and found that I had paid that bill in full. I also paid the bill sent before that. The accountant looked further into it and realized that the bookkeeping was a disaster. Since 2018, bills have been paid but the money applied to other invoices and sometimes not apply to an invoice at all so it was literally floating around my account. Meanwhile, I had an outstanding balance from 2019 no one told me about because of this mistake of their accounting. And there was money owed from last summer that they never sent me a bill for. They told me I was lucky that I wasn't having these girls into collections which I find incredibly rude since it was their fault. This incredible rudeness, very poor accounting services, and lack of attention to details has me very upset and I will no longer be using their services. read more

Have been using them for regular lawn service & they are usually just hit or miss depending on who does the lawn. Once I couldn't even tell that they mowed which was really disappointing but the office said, yes he was there for the "allotted time". But this last week Blake did our lawn & did an amazing job with a really nice attention to detail. It's nice to feel like you got your money's worth instead of just "they were there for the allotted time" kind of deal. I'd normally give a 2 or 3 stars due to lack of attention to detail or care, but if Blake keeps coming back I will be keeping the service! I'm giving Blake 5 stars, but Augusta overall 3 stars, hence the 4 star overall rating. Thanks Blake! read more

I will never use Augusta lawn care again. They are super expensive with a low quality of work standard and when I questioned the look of something I was given as to why it couldn't be fixed the weeding of my yard was only done with the so all my flowerbeds still have weeds in them. Yeah they picked up leaves and some brush and they blew the yard but I had to have them come back because they only blew half of my deck because the part closest to the door needed to be swept out and then blown, and that was too much work. read more

Augusta thatched, aerated, and re-seeded our front yard. The soil placed on top of the new seed, which turned out to be mostly dead, looked like it was swept up off a street. They advised to water every 24 hours, which we did. The seed mostly did not grow. After approx 10 weeks we still had numerous bald spots with no new grass. They sent a person out how raked the dead bald spots and said new seed was applied. No new soil was applied. Grass still did not grow and the yard look horrible and much worse than before Augusta destroyed it. We contacted Augusta a second time about our complaint and they do not respond. I have had to spend more money and have been trying to restore the damage Augusta did to my lawn. I recommend you do NOT use Augusta due to the horrible experience we had with them. read more

It was a nightmare to hire this company. We used this company initially was mislead by 14- 5* on Internet . It turned out it was only 2 stars at YELP. When estimator arrived I specifically spells out lawn mowing included, hand pull out weeds on garden bed ....... The bill add extra $40 for lawn mowing, weeds left there without pulling....The hedge were not cut evenly. One side lower and the other side is higher.......Somehow the company even dare to ask for tips..... Absolutely Ripping Off innocent customers. If you want a decent company without headache, keep their words without confusion...., this won't be the company you are looking for. PS. The only decent person is Brandon who gave proposal. He came back with a crew to fix the undone work. Unfortunately he is not the one in charge the company. read more

I am not happy with the services Augusta Lawn Care of Nepean provided and did not provide. They were to do the planter box in the front yard and it was not touched. However I was charged for it. 3.) Install A Shade Tolerant Plant In Planter Box Next To Front Door. My wife said they only provided 2-3 plants and I was charged for 5-7. They brought and charged for double the river rocks we needed. Two different reasons for the excessive amount of rocks were given. Andrew said he had to buy a minimum amount, Nick said it came from their yard. They covered all the Premium river rocks we had already placed with inferior ones and now the areas look flat and dull. They installed a Concrete edge but did not secure it and I'm sure it will shift over time. And a minor detail but The work was completed on Thursday May 4th however the invoice was back dated to April 30th requiring immediate payment instead of the 7 days in the contract.. Having seen the finished result I feel you were way over priced for the amount and quality of work done. read more

got an estimate/quote that was ridiculously expensive so I ignored it, they called me & negotiated against themselves but brought the price down to an agreeable rate. I didn't think much of it, so i approved the quote. they scheduled the services 2 weeks out (without my approval) but the date worked for me so I was fine with it. my house would be the first job of the day & they would start the job at 8 am. BOOM! day before services: no email, phone or notification confirming services DAY OF: supposed to arrive at 8 am. I call at 8:40 am because no one showed up- the woman tells me they have rescheduled the job for another day (that doesn't work for me). I check my email to find the same info (email sent 8:43) i requested a call back to reschedule when i spoke to the gal & also via email, they blatantly ignored the request & sent another BS email. honestly they don't care about your business & take no ownership or pride in their work. I would have been happy & rescheduled if someone would have called me & explained what happened & walked me through some options but they did the opposite. I'm eager to take my money & business to a company that values their customers. read more

Quoted $470 plus tax. Beds needing weeding badly, pulling morning glory around the fence, tree trimming, edging, etc. A thorough fall clean-up. Never hired out before for it, and just knew I couldn't tackle it myself because of time and energy so I didn't question the price. Told they would arrive around 8:30. 9:15 arrival time. Didn't really care, but surprised me a bit. One guy, alone, which seemed weird considering how much I was paying and how much work I figured needed to be done. Wedding was done with a tool of some sort that didn't pull anything, but essentially scalped the top off. Trees trimmed decently, though he had to get up on a ladder to the very top and was alone. I was worried for his safety. Couldn't reach the center top of one tree so I've got two random branches reaching into the sky. Weeds were decently cleaned up, but using a rake, quickly, which took a bunch of bark with it. Then didn't fully rake the rest of the beds. Not all weeds were pulled. Attention to detail and pride in job are obviously not company values. Despite being included in the quote, no edging occurred at all. Employee spit chew juice several times on my sidewalk and exposed concrete driveway. I provided feedback through the survey and let them know I would not need follow-up service. I'd gotten a quote for some spring work I wanted done which was over $2k. If they'd done well on this, the work would've been theirs and if I needed ongoing services would've been a loyal customer. I communicated to send my invoice, I'd pay, and then request no further contact. My invoice arrived via email a few minutes later without so much as an apology or acknowledgement of an issue. Next time, I'll offer a school sports team $500 to send a few teens over for a couple hours to do the same work and I'm pretty sure they'd do a much better job. Avoid. read more

Unprofessional, immature and rude. Dishonest business practice. Charged my card nearly 1k for "lawn treatments." Services not provided, management unresponsive until I left review about them. Had to cancel credit card and upon bank investigation, Augusta was in the wrong. Augusta still sent me to collections. I paid for my overpriced lawn cleanup for my small yard and didn't complain, it was over 500. I never agreed to anything beyond that, certainly not an additional 1k for "lawn treatments." Who pays 1k for lawn treatments anyways? I would NEVER have agreed to that. Think about how many people they have done this to at 1k a pop. Now youre seeing it arent you? Predatory, and if you have provided your bank info its already too late unfortunately. read more

Ben refused service to my sister after he underbid her for leaf pickup. Ben expected her to pay more because he only counted the leaves on the ground. Ben, it's a wooded lot, more leaves will fall. Ben was in the woods. Neighbor tells Ben there was a death in her family, Ben says that must be why they argued last fall. Ben did not offer condolences, only a higher bill. Now Ben wants her to apologize or he will refuse service. We have decided not to use Augusta and to tell everyone to do the same. Please do not patronize this business. read more

DO NOT USE THIS COMPANY. Augusta gave me a quote $156 but charged me $301 for a very small yard. I have made numerous calls in two weeks and have got no help or return of my money. Augusta charges whatever they want, no matter the quote. read more

We had used Augusta before for a river bed install, which went well and was installed by a team of 4 people, with materials and 1/2 day of labor for about $700. This time we needed edge work done and a spring weeding done in otherwise well maintained beds. Video was provided prior by them and quote of $560. Steep yes, figured a team of Augusta folks could perform some magic as we were out of the country. One fellow turned up - we spoke on the phone at 10:30am and he said was almost done... he said he got there at 8:30am.... I dunno, I just feel the bare minimum was done - no extra effort around walk ways, one side of long river bed (15 min job max), how much weeding really got done in that amount of time etc - and $185/hr for 1 guy seems like we were taken advantage of as we were not around. I would not recommend. read more

SAVE YOUR MONEY AND LOOK ELSEWHERE. My husband and I hired Augusta lawn care because we were planning to sell the house in a couple of months. We hired them to fix patches of dead spots on our lawn as well as remove/kill the moss. When we asked if they could have the yard looking good in two months, they assured us that they could. Fast forward two months and none of the dead spots were fixed at all and all of moss was still there. When we addressed this with them, they said they take full responsibility and instead of offering or giving us a partial refund, they offered a discount on future services. We were very clear that we won't be using them in the future, and do not want discounted service, but rather a partial if not full refund for their failed job. We stated multiple times we wanted a call to discuss further but continue to only receive emails stating the same thing over and over again. DO NOT HIRE THEM. HORRIBLE CUSTOMER SERVICE. read more

I believe this lawn care service is ripping off my mother who is elderly and handicapped. I cannot get a response back but being charged over 2k for in the last month and a half for lawn moving and some regular weeding does not sound right. Prices consistently change on what's being charged to her card as well. Will not take down review until I hear back and get this settled. read more

Avoid this company!!! I wish I could give ZERO stars. They do not do quality work, very sloppy and no attention to detail. Left our yard with unlevel topsoil and huge rocks that I went around and picked up myself knowing they just didn't care enough to do a good job. The excuses for bad work were never ending- "misunderstanding" blah blah. Customer service in the office is seriously lacking-the girl has a major attitude. Apparently if you have a problem or complain about their work, the way they treat you goes downhill very fast. Wish I had seen all these other negative reviews before hiring this company! read more

Set up an appointment verifying my address. They did not show up in the appointment window plus 15 minutes. No call or text. 2 and a half hours later they no-reply email that I am not in their service area. read more

I've been a happy dirt/bark/gravel customer for quite a while, and now they have added a handy-man service that I'm very excited about! Today I had 2 strong guys help move a customer from one home in Blaine to another, and in only 2 hours we had the big job done! They showed up with a large flatbed truck with sides on it, towed by a pick up truck-so there was lots of room for all the big and heavy items I had ready for them. Navigating steps and carefully keeping carpet clean, everything was put right where I wanted it without damage. The guys were uniformed, clean, professional, helpful and super nice and friendly! Thanks for adding this service! Next on my list is getting help installing a new sliding door-the second set of hands, skills, and tools will be wonderful! read more

If i could give them zero stars, i would. I called in for a quote and i was told that an inspector needs to look at the yard before giving us a quote. A couple days later, they called me and said our quote for a one time mow was $80 - $100 and that sounded great for us. I had to be extra sure that i was understanding the amount correctly cause i didnt want any surprises so i confirmed with her $80 to $100 for a one time mow and she said "YES" Our yard is large so i asked to make sure the inspector came out to see it and they said "YES, HE DID". The lady said they would send us an appointment and i asked her if it was okay to cancel before the appointment cause i was still not sure if i could afford it and i had to figure the money part out. However, early the next morning, no appointment, no email/call/text to let us know they were coming, they just showed up and practically woke us up from the sound of the lawn mowers. I wouldn't have agreed to such an early lawn mowing service. I was angry cause i was supposed to receive an appointment and i was supposed to have time to think about whether i wanted this service or use the money to save up for a new lawn mower. Fast forward a few hours later they were done, and after they left, i went out to the backyard to see how it looked and found so many areas left undone, including the main area where we sit. A few minuets later, they sent us an email of our invoice and our total due was $547, i was beyond angry cause thats a big difference from the estimate we received, i could have bought a new lawn mower with that. I called them and the lady over the phone said it took the two workers 4.5 hours each to finish, thats why the amount was so high. I reminded her that they said they had a estimator come out and look at the property and that the size of the yard should reflect in the estimate we were quoted and she said, "yes it should have reflected in your estimate, ill talk to them and see what's going on" Later she tells me we need to pay cause the workers need to get paid. I was angry for a few days, I didn't know how i was gonna afford to pay that. The lady over the phone said that she talked to the estimator and he said we can do payments of $20 per month to help. After about a week, i called in to make my first $20 payment and the lady that answered my call said that she'll take the $20 and post it to my account but she doesn't see anywhere where it says we can do $20 payments so she needs to talk to the estimator and see what kind of payment plan we can work out. I told her that i am gonna use a credit card to pay the first $20 and that it was just for that one payment, i told her ill use a different card for future payments. I made sure she understood that the payment was only ONE TIME for only $20 and she confirmed that she understood. I got notification that they took $20 and then a couple minuets later, i got another notification from my credit card company saying that i was charged $527 by Augusta lawn care. At that point, i was furious cause i didnt have that much available credit in my credit card so my bank was about $400 in the negative. I was charged a non sufficient funds fee. So I called them to see what the heck was going on, they said "The estimator said that we can charge your card the remainder amount" i reminded her that this was my card and i did not authorize them to charge my card anything beside that one time $20 payment. She said again, "he said it was okay." But this was my card not his, and i told you multiple times and confirmed with you that this card would only be used one time for only one payment of only $20. Again, she said "he said it was okay" i was frustrated and angry because that led to my credit score taking a hit and going down 7 points and i have been working hard to build my credit for years Sorry for making this so long but i really wanted others to know about my experience with these people. Save yourself the huge headache and anger and go with a different lawn mowing company. Stay far away from Augusta lawn care!! read more

Twice in a row, they came to do work on my neighbor's yard and have done unwanted work on my yard. The first time they mulched a garden bed in my yard with a totally different color mulch than what I use on the rest of my yard. While this garden bed abuts the property line with my neighbor and she has a garden bed on her side, the property line is very well defined and I have an address sign with my address literally in the garden bed in question. The second time, they started mowing my lawn (which had just been mowed two days before and clearly didn't need to be mowed) at 8a. When I confronted the lawn mower, he was confused but apologetic, thinking he was at a different address. I pointed out that to get to the grass he was mowing, he had literally walked past two address signs showing he was at the wrong address. While they do a decent job on my neighbor's yard (this is the reason I'm giving them 2 stars instead of 1), they're clearly overworking and/or underpaying their employees to the point where they don't have time to or don't care to confirm whether they are working at the correct place or not. read more

Hired for a spring clean-up service. Completely disappointed. Sloppy pruning work and weeds left all over the yard. Called them back and they still left with it looking sloppy. They definitely don't take pride in their work. I would not recommend to anybody. :/ read more

We love this place and it is close to home. You can order a big load of anything delivered and their delivery fee is the best price around and they really know how to dump in small spaces. You also can go get just a little bit of anything you need in buckets you bring and a bit if elbow gease. They are really accommodating and their customer service is over the top. We did a whole yard over haul with their supplies. read more

Augusta Lawncare Services - a man standing on a steplad - Tree Services Near Me - Bellingham, Washington

Oh boy do I wish I had seen these reviews before I hired Augusta! I really don't need to share my story because it sounds like everyone else's! Underskilled is an understatement! read more

Excellent job. Very pleased. Special thanks to Damien who was great.

Follow up: Subsequent to this review, Augusta staff reached out to us and offered to correct deficiencies communicated through this review and emails. Work crews performed sod replacement, soil augmentation, mulch bark addition, and rock wall structural/cosmetic stone additions. Crew leader provided detailed instruction to help ensure the new sod would thrive/blend in to the existing lawn growth. Original: I wish there was a negative stars option here because our experience with Augusta was so far below par that it doesn't even deserve one star. Initially the salesman/job manager, Mike, was accommodating and efficient - We needed a landscape plan to submit to our HOA, he produced one within a week and impressed us immediately but when the actual work began it was substandard, expensive and not guaranteed. We asked for a rock wall. What we got was a bunch of rocks just dumped in an uneven line and left there. We've had rock walls built before - larger stones are placed first along a straight line, then the smaller stones are placed on top of them, and shaped by hand to fit together, like a puzzle, to form a strong soil retaining barrier. The wall we got was just piles of random rocks placed haphazardly atop each other by an inexperienced guy with an excavator. There were huge holes in it and it looked terrible. We complained and they redid it but I'm still not completely sure that it's going to retain the soil behind it. They laid the sod and didn't roll it or water it. Our builder even noted the fact that they didn't roll it or water it in. It was a hot weekend and we saw entire pieces of dried out sod, so we watered it. When we complained they blamed us for over watering it. When we asked about replacing it they said we would have to pay for it. Unacceptable. As for the flower beds and shrubs? We got many small shrubs that I picked and we are happy with those but the soil wasn't amended, they were placed without thought to future growth or overcrowding. The edges of the beds are ragged and uneven, and insufficient mulch was provided. Not to mention the fact that the grading was not even and does not appear to slope gently away from the house in the backyard. We had an azalea die within a week dispite my care. When we contacted them about replacement we were ignored. Bottom line- we payed top dollar for a professional looking, lushly landscaped yard and got something that looks worse than if we had done it ourselves. (Which we have done in the past btw, but we are at a time and station in our lives where we are able to afford to have it done for us and we expected so much better than what we got) I can not recommend this company. read more

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The General Manager for the Burlington location is polite and kind. The crews did not have clear communication to get the yard job done correctly and with high standards. They had to return to correct their mistakes. This cost them extra money/time and they did not accept this was a natural consequence for not doing the job right the first time. Poor weather conditions were not factored in before choosing a day to to the job (frozen ground, high winds). Crews missed areas when they thatched and thatched areas not a part of the job. My initial review was positive. At the end of the job, it is negative. I received multiple emails saying I would be sent to creditors if I didn't pay the remaining 1/3 of the balance before the job was completed. Very disappointment in the end. read more

Don't know where you may be located reading this review. I have had very mixed feelings about even posting a poor review because, lets face it, life is tough for everyone. Still, that is also my motivation for posting this now; I don't know a soul who can afford to use money unwisely. To hire this lawncare company in Aberdeen, SD is a costly mistake. I live on a fixed disability income. I was so happy to hire them as they did both snow and lawn and that gave me the freedom to stay in my home. Since I am disabled I told them I did not need to be cleaned out early in the mornings since I didn't commute to work. Unfortunately that meant they did not come for three days or did not come at all. The business is operated out of Britton, South Dakota and they quite work at 4 pm daily so with the 40 or 50 mile commute from Aberdeen, SD back to Britton, it was much earlier than that. They said they only came after 3 inches of snow but in South Dakota, I have a east west driveway and when the wind blew I could easily have drifts behind my pickup that were 2 foot tall. But they didn't come. I hesitated to complain because they were trying to grow their business but it became the last straw when my elderly mother had to be taken to the ER and ultimately admitted to hospital and a few days later we realized she could not go home alone and we needed to stay with her for a few days while we secured a nursing home room for her. I am her only daughter and am single. I could not bring her to my home because the narrow driveway and both porches were so caked in thick ice and snow, it would not have even been safe to try and get her in the house! The last time Mike showed up after several days and I had called the office, he cleaned off the porch and left a 1 foot tall drift that anyone would have to walk through to get to the porch! I even took pictures of it and sent them to him asking how he could warrant work of such dismal quality. He didn't respond, except to cash the check which I always paid online promptly. Obviously I realized that he was costing me money to then have to turn around and pay another service to do the work I had paid him to do. So, while things are tough all over, don't be afraid to expect your dollar to return a dollar worked. read more

Augusta Lawncare Services - My driveway AFTER snow removal. - Tree Services Near Me - Bellingham, Washington

Absolutely disaster. AVOID Augusta!! If I could, I would rate Augusta as zero stars. Unfortunately, we hired them to clean our garden beds in the spring, and they probably only pulled about 40% of the weeds. It was a horrible, sloppy service and they still charged us the full amount. Very unprofessional and VERY expensive. read more

I am going to give a 1 star review because I cant post a negative sorry to say, their communication and quotes were fast at 1st. Their work is another story at 1st it was a relief to have help Im on the front lines working many hours at the PO. Then you start to see the half ass crap leaves blown into the fence lines places missed. I told them 4 different times I didnt want winter services. They tried to bill me for services rendered saying they completed tree trimming bed weeding etc that comes with winter service. My 5 year old grand daughter could have done better. Then comes the issue of using my debit card without my permission. PLEASE do not use this company and if you choose to anyways make sure to only pay by check. I have complained to the company themselves and they have blocked my number SO thats the kind of resolution you can expect read more

These guys are Charlestons l!! Avoid like the plague !! Like to offer their premium service and claim they did thatching to the tune of $225 and weeding to the tune of $40 (no obvious difference) and then a $50 mow. 2 guys billed over $150 each for a two hour job? No evidence of Lyme, aeration plugs (claim their machine doesn't leave plugs, yea right). When confronted why there was 2 different rates on the same bill for the same service (one at $150 and one at $75 for aeration) under the premium service) all they could say was the service was performed. I've been in Whatcom county doing business for 30 years- medical clinics, commercial properties, restaurants. Have no idea how these schisters stay in business. Avoid avoid avoid.! You have been warned. Oh yea - I had to call them back after asking for a manager to call me after 2 days of waiting. Their 2 star Yelp rating is overly generous I would give 0.5 if possible. read more

Recently moved to Bellingham this past winter and decided early spring I should look for a mowing service before things got busy. I checked out this company and requested a quote for mowing and trimming service. I was given a quote that I thought was reasonable and so I went on there twice monthly mowing agreement plan with the idea I would go weekly when things warmed up a bit more. I should have reviewed the reviews on yelp first and perhaps I could have avoided all the hassle. Each time this company was scheduled to come it was always somebody new.. so early in the morning I would have to get out of bed because someone was ringing the doorbell to find out what to do... as if each week was a new service? Sometimes the work was ok and sometimes it was not ok.. they would miss areas and I would call the office and they would send them back but my point is that I don't want to have to do this... Things finally came to an end with Augusta when they pulled the classic Bait and Switch... out of the Blue the send me a new quote that was over quadruple what I was paying for the five previous visits... I guess they figure they will reel you in and then when things get busy in town and it's hard to secure a service your stuck. Most other companies are filled up and are not taking new clients.. I eventually found someone who provides the same service I was getting with Augusta and do only a few more dollars than I was originally paying.. They are a scam outfit who jacks the price up sky high and leaves you hanging,,, they don't honor their agreement and companies like this can't stay in business forever-- save yourself a lot of wasted time and get someone that honors their agreement and is reputable. This is a shady outfit read more