Just purchased a new washer and dryer (1/12/26) from Strafford Appliance Co. and I am very…read moredisappointed with their service. When purchasing the units I told the sales person, Michael Bondi, that the dryer door needed to be opening in the opposite direction. He stated that was not a problem. The unit was delivered with the door opening the wrong way. I contacted Strafford, and they stated I would need a tech to come over at my expense to change things over. Not what I was told when I bought it. They are liars, don't trust what they tell you! Very upset, I've purchased many items from them in the past, no more. Jean L. LeBrun

Bought all our appliances from Strafford. Prices are comparable to big box and you get the same…read morerebates and warranties. Check 'em out.

What a gem! In a crazy mixed up world it's nice to find some of the old standby institutions. I…read moredon't care who you are, you can always find something cool at Radio Shack. I have many memories of going with my Dad as a boy. This particular store has very friendly staff, Bob in particular is very helpful. As I said, lots of fun stuff at decent prices and a bit of nostalgia too. What more could you ask for? Now if only they'd open a Hobby Lobby nearby...

Ordered a gas range from the store. Pick up day was set. Received email and text with date. Called…read moreon pickup day only to find out the range will not be in the store for another 3 maybe 4 days. No email or text about the delay. Scheduled install crew for day after pickup day.

Horrible appliances. Bought a GE fridge here and it stopped working 5 weeks later and they refuse…read moreto help. Horrible product and unhelpful staff.

Dorian and his team were very helpful and very quick! really appreciate it. Answered all the…read morequestions I had!

I thought something was wrong with my oven and it turned out that I just need a quick lessen to…read morelearn that it needed more time to heat up than was stated by the oven, to achieve the correct temperature. While the tech was here, he gave me great information on other things that will be very useful in the future. He also protected my kitchen floor and wore booties, which I greatly appreciated since it was raining out. I'm so glad I purchased all my kitchen appliances at Yale. The sales, delivery, and tech experiences were great! I highly recommend them!!!

We have used theee folks for years. Exceptional service from the call to the resolution. They…read moreprice fairly and are easy to reach when needed. The best!

These folks are pleasant, professional, responsive, and actually helpful…read more A neighbor recommended them and I have been so pleased I have continued to use them for 20 years now - including seeking their advice when purchasing a new appliance. I recommend them to everyone!!

John was pleasant and responded quickly from my call. He repaired my fridge and I was surprised the…read morebill was reasonable. I would definitely call him again for any of my appliance repairs.

I highly recommend you hire John for all of your appliance servicing needs. He is friendly,…read moreresponsive, and will diagnose and repair your appliance expeditiously. John recently took care of a very tricky LED lighting issue I had with my refrigerator. I am highly satisfied with the result. He has five stars for a reason. So, feel confident, reaching out.

I purchased a gas range. I purchased installation. I purchased install kit. Then I was told…read moreinstallation folks would call. No one called after over a week I called. They gave me a install date over two weeks out. The night before they canceled and said someone would call. I called and complained. They sent a guy out and the stove got installed. A week and half later the oven wouldn't lite. I called. They sent a tech out. He said igniter broke and the internals was bad. Said gas range needed to be replaced. He someone would call. A week later no call. I called. Now I have to purchase a new stove and when it gets installed the old stove goes to store for a refund. Un believable. Whole ordeal is over 2 months. Also, Last year I purchased two garage doors with installation that took almost 6 months with issues of missing parts and long order delivery. Bottom line - do not let Lowes install anything! I will never go back to Lowes I assure you!

Another bad experience at Lowe's. I wanted to purchase some sheet flooring that is in stock, online…read morestates 'pickup in store today'. I arrive and have to find a cart in the far end of the parking lot cart corral. I found the flooring dept. person and he searched for my product, 'it must be out back'. OK, I'll meet you back here after i find some other items. Then the flooring dept. person finds me in the store and states that his manager told him that my product is behind too much stuff and they can't pull it today. I always go to Orange big box first but my wife found a pattern she liked in the Blue store. I hate Lowe's.