1. Audubon Chrysler Center

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Henderson, KY

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Audubon Chrysler Center

2.7 (12 reviews)
Open • 9:00 am - 7:00 pm

Services - Audubon Chrysler Center

Routine automotive maintenance

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D & T Auto Sales

D & T Auto Sales

(9 reviews)

Had a problem with our car and they took care of it without issue. John was fantastic. We…read moreappreciate his assistance, so much.

I purchased a 2010 Dodge Avenger from D & T Auto in April 2026. The test drive was very limited…read morebecause the dealership was closing, and I had driven 40 minutes to get there after leaving work early. The salesman said the vehicle likely belonged to an older person, which he used to explain the low mileage. Before leaving, he checked the oil and said it looked clean and recently changed. The car sounded normal at startup, so I had no reason to suspect any issues. The day after the sale, I contacted the dealership because the oil light was coming on intermittently. I was told the issue would be researched and that I would receive a text with the findings, but I never received any follow‑up. Shortly afterward, I discovered the underbody splash shield missing, with the pieces placed in the trunk. This was not disclosed at the time of sale. A few weeks later, the vehicle suddenly developed a severe rod knock without warning. At that point, I was still waiting for the communication I had been promised. When I called again months later, the salesman immediately remembered my original oil‑light complaint and confidently stated the issue was the oil sending unit. Communication remained inconsistent, and the only written response I received was another copy of the AS‑IS form. Because of the issues I experienced and the lack of follow‑up, I filed complaints with the Better Business Bureau, the Kentucky Attorney General's Consumer Protection Division, and the Federal Trade Commission. I am sharing my experience so other customers are aware and can make informed decisions.

Audubon Chrysler Center - car_dealers - Updated November 2026

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