Fun spot, but very smoky and the slots are packed close together. Free masks at the players' club…read moreand I recommend getting one or two. Casino is pretty clean though. No piled up ashtrays. (Ugh) There is a large nonsmoking section which is where we spent a lot of time. Unlike some other casinos, they don't just chuck old machines in the section but have a good mix. And there are several self-serve beverage stations throughout the casino. My friend had never seen that feature and he now loves this casino, lol. Harrah's is only about 10 minutes away.

I have a service animal and was initially denied entry. They claimed they do not allow psychiatric…read moreservice dogs only seeing eye dogs or guide dogs. When I explained all of his training and then tasks they said he was not "acting like a service dog" and they said they watched footage of us waiting for a minute while they were coming and that he was "pulling on his lead" and "not patting attention" I said I take an accusation like this very seriously and that if they are truly claiming that I want all of this is writing and documentation of him "not acting like a service dog" as well as that video evidence of him not acting like a service dog. I then unfortunately had an episode due to the drama of it all to which my dog tasked and my husband stepped up and took over. They then realized they had messed up, changed their mind and said "we will allow it just this time" Absolutely ridiculous. My dog has gone through extensive training, been certified through two trainers, has passed his CGC and public access and the audacity for a security guard to say he wasn't acting like a service dog because he wasn't looking up at me every single second is ridiculous. They are not robots, he can get stepped on if not careful, he checks in every 10-15 seconds and alerts just fine. They would not show us footage of him "not acting like a service dog" which makes me think they were just lying to try and not allow us entry. I'm only writing this review so others don't feel absolutely awful since the valley view security treats people as the service dog police. I understand people abuse and lie about service animals, but it was quite obvious my dog is trained. To be questioned like a that was awful and just sad. Just be for warned you're going to be questioned like a criminal and may or may not be allowed entry with a service animal.

Harrah's Bar - Ask for Casey!…read more If you're at Harrah's and looking for a solid drink and great conversation, do yourself a favor and head straight to the bar and ask for Casey. This guy knows his stuff--he makes a dynamite Bloody Mary that's easily one of the best I've had. Perfectly balanced, just the right amount of kick, and garnished like a pro. But what really makes Casey stand out is the way he handles the crowd. Whether it's a packed bar or a quiet afternoon, he knows how to read the room, connect with people, and make everyone feel welcome. You can tell he's a total professional but also genuinely enjoys what he does. Friendly, fast, and knows how to pour a drink--what more could you ask for? Harrah's is lucky to have him. Cheers to Casey!

Esteban is kind. I caught him. on amazing day.he made great drinks and remembered what customer…read moreservice was about I applause his professionalism. thank you Esteban.

I would give them more stars if I won more but ig I such at gambling. Love this place thoread more

Literally the worst casino in the valley. The machines are so tight I might as well have went to…read morePechanga or even Las Vegas, spent thousand+ with no bonus, no return, nothing. This casino is done.

The service was amazing. The food was great. You get validated parking if you dine here and I would…read moredine here again. The chef gave us so many complimentary dishes which made me realize we should have ordered less dishes. And dare I say it, the kids menu dishes were kind of fire too.

I've been at this property multiple times and this time will be my last visit. My family stayed at…read morethe Palmer 2 bedroom Suite which they texted me that the room was ready to checkin. When we got into the room, there were stains on the carpets of both rooms, stains on the sofa cushions as well as the carpets. Cereal crumbs everywhere inside the sofa bed and around the living room, half eaten snacks in the fridge with trash still inside the trash cans. The shower drain was also clogged and the housekeeping give attitudes when setting up the sofa bed. The whole weekend, the fire pit in the suite also wasnt working but we were not notified ahead of time. We also booked the top golf suite during our stay but was told there are not working AC inside and the TV wasnt working properly. Not to mention the hostess Izabel's bad attitude at the restaurant was the last straw that we wont be returning to this hotel again.

Straight up, a FIVE-STAR venue! Online ticket purchases are a breeze. Parking is a non-issue with…read moreplenty of parking all around the theater. We have been there for bands, magic shows, seasonal shows etc. and have not been disappointed. The featured cover bands are the best! Anyway, walking into the theater is like walking into someone's home. The staff treats you like family! It is the complete OPPOSITE of all the stressful hoops you have to jump through at a large arena style event. The lobby is quite comfortable and has a lot of artifacts showing the amazing history of the resort. Will probably take a few visits to go through it all. One last thing. They made an error on their schedule which resulted in me having tickets on two different dates of the same event. Rather than send an email, they personally called me and gave me options that quickly resolved the issue! Although we've been guests at Welk's Theater for just over a year, I sure wish I had known about them sooner...

I rarely leave negative reviews, but this experience was disappointing from start to finish…read more Check-in was advertised for 4:00 p.m., but we didn't get our room until nearly 8:30 p.m., costing us hours of the vacation we paid for. Throughout our stay, we requested basic necessities like fresh towels and soap refills, but they never arrived despite multiple requests. On checkout day, housekeeping walked into our room at 9:00 a.m., a full hour before the 10:00 a.m. checkout, while we were still getting dressed. Our privacy was completely disregarded. I was also repeatedly singled out because of my service dog. Multiple employees yelled, "You better clean up after your dog," even though I was visibly carrying waste bags and had done nothing wrong. It was humiliating and showed a lack of training on how to appropriately interact with guests who use service animals. To make matters worse, I unexpectedly started my period and needed pads before the gift shop opened. Because the resort had no way to help and the trams were so unreliable, I had to walk all the way down the steep hill just to get basic hygiene supplies. For a resort of this size, that level of guest support is unacceptable. The most concerning part of our stay was the Russian tortoise in the kids' center. I am the founder of The Wise Frog Reptile Rescue and have spent more than 11 years rescuing and rehabilitating reptiles. The tortoise appeared to lack proper UVB and heat, and its shell was in alarming condition. I brought my concerns to staff, but they showed little interest in addressing them. My children were heartbroken because they immediately recognized the animal appeared to be in distress. An animal should never be displayed for children if its welfare is being overlooked. Between the delayed check-in, ignored requests, lack of privacy, treatment over my service dog, unreliable transportation, and concerns about animal welfare, this resort fell far short of the experience we expected. I hope management takes these issues seriously and makes meaningful changes for both guests and the animals in their care

We stopped by Belle Marie Winery an hour before close on a Tuesday. Located right off of Champagne…read moreBlvd. (I kid you not) in Escondido, this is one of many wineries in the area. We easily found parking in their complimentary lot. Ambiance (4.5/5): This is one of the things that make wineries great... the scenic views. While they have a tasting room inside, your best option is to sit outside on the small yet charming patio. The best part is that you'll enjoy the mountains in the background as you sip on your vino. Service (4.5/5): We ordered a bottle of wine about 10 minutes before close. One of the owners was nice enough to allow us to stay outside on the patio way past closing time. He said we could stay as long as we wanted. That's the type of service you rarely see at drinking holes these days. Food (N/A): They had various snacks to purchase and you can also add chocolates with wine flights but we were on a liquid diet. Drinks (4/5): If you're interested in doing a wine tasting, they have both a red and white option. The prices are affordable (especially by California standards) for both flights and if you'd like to purchase bottles of wine for enjoying there or to take home. I did the red flight. They serve it to you on a cutting board of sorts with a piece of paper giving you a short description of each wine. From there, we had a bottle of sauvignon blanc. I didn't take any wine home, but you can get a discount if you buy in bulk. One last thing that made Belle Marie an awesome winery is that it was one of the few open on a Tuesday in the area. A lot of them are open on the weekends only or Wednesday-Sunday or Thursday-Sunday. Belle Marie delivered on the only day we could stop by. For that, I'm grateful!

What a cute little winery! The outdoor space is spacious, dog-friendly, and absolutely beautiful…read morewith the castle backdrop. As for the wine, the flights were limited to just a choice of all-white or all-red. I got the red flight and was hoping for some bolder flavors, but perhaps they are better known for their whites? The ladies I was with said they really enjoyed the white wines!

We stayed in room 7103. Clean room, 7/10. Stains on carpet and couch. Towels too rough. Bed was too…read morefirm, I couldn't sleep well. Temps not so great, definitely have to lower yourself. Makes the room musty when not cool. 7/10. You are close to the pool so you can hear a lot of noise. Thankfully the curtains are sun and noise blocking if needed. We didn't request an ADA room but got one anyway. Shower head was Kohler, 10/10 but water is so easy to flow into the bathroom floor with the ADA set up. Walls too thin, had to complain about neighbor screaming loud sporadically, playing a game with his kids. They took care of it right away. Parking is fcfs. Coming back after 7pm is a pain. Amenities are wonderful. Coffee place was great, but sometimes the door is locked during hours of operation - you have to check the front desk for service. I would stay here again for the amenities.

Nice getaway resort if you don't want to travel far. It has a lot of good amenities. Rooms are nice…read moreroomy and comfortable. They have a fridge and coffee maker. You get a pass to to rent paddle boards or kayak but kids can't do it so you will pay $20 to do a paddle boat. They have a fire pit and give you smore packet to make smores. The reason for the 3 stars goes toward the staff and manager Andrew. They told me over and over that they offer shuttle service to and from golfing and their restaurant which is less thank half a mile away. Walking distance. When I called for them to pick me up, the girl at the restaurant never got a hold of someone so I waited. When I went back she's like no one answered and I said well were you ever going to tell me? She calls again 3x no answer. I call with my phone some guy answers. Said that someone from the restaurant needed to call. I pass the girl the phone. I hear him tell her we are busy and can't pick anyone up. He was on speaker. She noticed he was being unprofessional and she took it out of speaker. Get back and talk to a manager Andrew to tell him the experience. He basically sweeps it under the rug and said he was the only one there and he didn't answer the call. Other reason for low rating is the wait time in the counter. Seems like There's a lot of people in the back but only one person helping. People had to wait for bikes and check in checkout. It was a bit of a cluster. Overall nice stay. The cleaners and maintenance crew were super nice and friendly. Worth the money paid for the experience and the amenities.

We have going here for whenever we have doctors appointments…read more Internet used to be free when we stay... Now it os a must to pay for internet usages when we stay here? That is quite preposterous. Already knowing that staying here blocks off even 5G cell phone from T-Mobile blocked?

Nice staff and clean. Room was clean, bed was hard, sheets nice. Bring your nite lite and a…read moreportable fan. Elevator service was very good, never had to wait for a ride. Pool very nice, river very nice. * not sure the deal on the coveted pool passes. Check-in gave a whole explanation on "pool passes and the consequences" during your stay!?!?! Overall, I would pass. Not sure about the whole drive out there (juice not worth the squeeze) when there are other opportunities. Also I'm not a gambler, but same applies.