Top notch service, educated and experienced staff! Thank you for all the support. The appointment…read moremaking process was very simple and efficient, the staff takes care of all billing and discusses options and costs upfront. Highly recommend this provider.

Donna in the front office is very friendly and efficient and Savannah Warren, Doctor of Audiology…read morewill go out of her way to make sure fit and function are perfect!

Be very careful. My hearing aids were taken from me by the gentleman at Professional Hearing. He…read moretold me they could not be repaired and I was given another pair...problem is my hearing aids were from 2017 and Resound hearing aids, I was given a pair of hearing aids from 2013, they could not be adjusted BECAUSE they are possibly from Costco....they are not Resound hearing aids as represented. When I said I could not hear with them I was told I did not know what I was talking about. So now I have useless hearing aids that I cannot hear well with and they are basically useless. I spent several hours on the phone with the Resound company and this is where I received the information that my hearing aids are not as represented and basically my hearing aids were stolen.

So far, I am very happy with the service this company provides. Jorgen tested my hearing and Bruce…read moreinstalled, so to speak. I was then asked if I had a preference on who I see when ever I return, they were both great, so either one. I got two new hearing aids with amazing quality, clarity, and well worth every penny. $5000 to be exact, they offered less priced aids, but I want the best sound quality possible, and I am now seriously enjoying going to concerts and shows when I have not enjoyed these things in years. My word comprehension has returned to normal, or even better. I can now hear things my wife can't. It's a bit like bionic hearing. Additionally, they came with a devise that hooks to the TV, so the TV sends surround sound to my hearing aids. Amazing clarity. Also, Works with my iPhone so all my calls are in stereo. All my apps play in my hearing aids. Awesome stuff. Technology is good.

After two self initialed calls and waiting 2 weeks the office still never called back regarding…read moremaking an appointment. I have a ppo and getting approval shouldn't take so long. Decided to go to another ENT in the area.

If you have tinnitus dont waste your time and money going there they will just try to sell you…read morehearing aids. When i asked about the LENIRE or the Michigan device they had no idea what iwas talking about. Ihad to show them the research. Totally incompetent. It took over 2 months to get in. Then they were running about an hour late. Dont waste your time .

Waited months to be seen, went to this clinic a total of 4 times and saw 2 different doctors. Had…read moresevere itching in my ear canals and couldn't get an answer as to what was going on. Dr. Falco was nice, cleaned out my ears each appointment but only prescribed me ear drops that did not work. At the second appointment, he didn't really know what else to do so I switched to see Dr. Van Buren. Van Buren was the worst doctor I've seen in 15 years. Bad attitude and wouldn't help me. When I described how intense the itching was and that I couldn't help it, he told me he can prescribe anxiety medication....so let me get this straight. Instead of fixing the problem , you want me to mask the symptom and just take anxiety medication? Unbelievable. I've never been more angry in a split second than that. Completely dismissive and rude. The second appointment I had with him, he didn't clean my ears, spent 5 minutes with me and told me to keep using the ear drops that haven't been working. $100 for that appointment for him to do NOTHING. I asked what he thought was going on since no one had told me. He said he thinks it's eczema and that he sees thousands of patients with this every year so I should listen to him. Yet what he's been doing hasn't helped me at all. What a quack. Completely incompetent. I was done with that pathetic excuse of a doctor and clinic then scheduled with Spokane ENT in downtown. The doctor at the downtown location was wonderful. Prescribed me a medication that helped then gave me a referral to an allergist who was able to completely get rid of the eczema. After 1 appointment. Do better Van Buren. If you hate your job this much then leave. I actively tell people to stay away from you and this practice.

Waited 3 MONTHS for my appointment and they waited until the day of my appointment to inform me…read morethat there was an issue with my referral. Completely unprofessional!

I live in Montana and the Spokane location is the closest location for us to visit. Scott and his…read morestaff have been over the top is all of the service that I have needed. He has gone out of his way on multiple occasions and has made sure that both of my aids are in excellent condition. I have been wearing Beltone hearing aids starting in the late 1980's. There are none better and Scott and his Staff have been the best that I have ever had the occasion to use. Thank You !!!!!

My mom got hearing aids from Beltone and loves them. My mom would recommend you go see Scott. J…read moreWinborg

Trevor and Smith were so professional, knowledgeable about their product and helpful. And the staff…read morewas courteous and knowledgeable. The office was clean and very professional also. Unfortunately we're moving out of the area so this will be the last time we visit them. Thank you Pacific Northwest Hearing.

Trevor was terrific. He explained options clearly and made good recommendations. There was no…read morepressure here. My follow up visits after receiving hearing aides were also good. I highly recommend this business.

Bad experience with Ryan. I felt like he wanted to rush through and just get me to commit to a…read morepurchase. I told him numerous times that I had questions and specifically asked if he could have a more kind and helpful approach. He said he only had 10 minutes and kept looking at his watch. He was cold and seemed frustrated. Not the kind, caring and helpful attitude I was hoping for. It became obvious to me that he was only concerned about making a sale. I then walked out without purchasing anything.​

Ryan was very good. Explained everything completely. Took his time and did a good job. This is…read moremy 3rd set of hearing aids (other 2 sets from other vendors) and by far the best.

I got my very first set of hearing aids from Jolene. she is an amazing caring person…read more she will bend over backward for her patients. I just got my second set and Jolene of course was on top of it like always. I would have to say if she left I would follow her. she has made my life better

Very helpful and caring staff. Would recommend to anyone considering hearing aids They have…read morehelped whenever my hearing aid needs cleaned or is not functioning properly and keep me up to date on my hearing tests

Very disappointed in service after the sale. Two months after being told replacement parts had been…read moreordered, excuses for delays, and no return phone calls to numerous attempts, I have learned my lesson and moved on. When purchasing hearing aids, give as much if not more consideration to the providers capability and willingness to provide ongoing service. I finally went to a company in Spokane with numerous locations and within 3 hours of my phone call I left with operable hearing aids.

After Huston adjusted my hearing aids, I could hear better without them. They had essentially been…read moreturned into ear plugs. I called to see about having them fixed and was told that because I had waited too long, I would have to pay $48.00 for the service. I chose to take my business elsewhere, but I still received phone calls from Huston wanting me to come in for hearing aid service.