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Audiology Northwest

5.0 (1 review)
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7 years ago

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Professional Hearing Healthcare

Professional Hearing Healthcare

4.0(4 reviews)
1.1 mi

Be very careful. My hearing aids were taken from me by the gentleman at Professional Hearing. He…read moretold me they could not be repaired and I was given another pair...problem is my hearing aids were from 2017 and Resound hearing aids, I was given a pair of hearing aids from 2013, they could not be adjusted BECAUSE they are possibly from Costco....they are not Resound hearing aids as represented. When I said I could not hear with them I was told I did not know what I was talking about. So now I have useless hearing aids that I cannot hear well with and they are basically useless. I spent several hours on the phone with the Resound company and this is where I received the information that my hearing aids are not as represented and basically my hearing aids were stolen.

So far, I am very happy with the service this company provides. Jorgen tested my hearing and Bruce…read moreinstalled, so to speak. I was then asked if I had a preference on who I see when ever I return, they were both great, so either one. I got two new hearing aids with amazing quality, clarity, and well worth every penny. $5000 to be exact, they offered less priced aids, but I want the best sound quality possible, and I am now seriously enjoying going to concerts and shows when I have not enjoyed these things in years. My word comprehension has returned to normal, or even better. I can now hear things my wife can't. It's a bit like bionic hearing. Additionally, they came with a devise that hooks to the TV, so the TV sends surround sound to my hearing aids. Amazing clarity. Also, Works with my iPhone so all my calls are in stereo. All my apps play in my hearing aids. Awesome stuff. Technology is good.

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Professional Hearing Healthcare
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Spokane Valley Ear Nose & Throat & Facial Plastics

Spokane Valley Ear Nose & Throat & Facial Plastics

3.1(14 reviews)
0.9 mi

Waited months to be seen, went to this clinic a total of 4 times and saw 2 different doctors. Had…read moresevere itching in my ear canals and couldn't get an answer as to what was going on. Dr. Falco was nice, cleaned out my ears each appointment but only prescribed me ear drops that did not work. At the second appointment, he didn't really know what else to do so I switched to see Dr. Van Buren. Van Buren was the worst doctor I've seen in 15 years. Bad attitude and wouldn't help me. When I described how intense the itching was and that I couldn't help it, he told me he can prescribe anxiety medication....so let me get this straight. Instead of fixing the problem , you want me to mask the symptom and just take anxiety medication? Unbelievable. I've never been more angry in a split second than that. Completely dismissive and rude. The second appointment I had with him, he didn't clean my ears, spent 5 minutes with me and told me to keep using the ear drops that haven't been working. $100 for that appointment for him to do NOTHING. I asked what he thought was going on since no one had told me. He said he thinks it's eczema and that he sees thousands of patients with this every year so I should listen to him. Yet what he's been doing hasn't helped me at all. What a quack. Completely incompetent. I was done with that pathetic excuse of a doctor and clinic then scheduled with Spokane ENT in downtown. The doctor at the downtown location was wonderful. Prescribed me a medication that helped then gave me a referral to an allergist who was able to completely get rid of the eczema. After 1 appointment. Do better Van Buren. If you hate your job this much then leave. I actively tell people to stay away from you and this practice.

Waited 3 MONTHS for my appointment and they waited until the day of my appointment to inform me…read morethat there was an issue with my referral. Completely unprofessional!

Audiology Northwest - hearingaidproviders - Updated May 2026

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