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    Audiology Associates

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Blue Ridge Hearing Center

    Blue Ridge Hearing Center

    1.0(1 review)
    0.5 mi

    I am extremely disappointed in my recent purchase of hearing aids from Blue Ridge Hearing…read moreCenter-Woodstock. Although the hearing devices are helpful and useful, I was so mislead and scammed into believing my insurance would cover the cost of the "Cadillac" model as indicated by Ms. Victoria Burner. I questioned that statement on several occasions and was assured by Ms. Burner that I was extremely fortunate to have this insurance as she had worked with them before and they would cover the cost 100%. That was the only reason I agreed to purchase this model as well as a device for my right ear as she spoke with such enthusiasm for my outstanding health insurance and what it would cover. Upon returning my test model and receiving my new set, she again assured me the cost was covered. I returned for a 3 month recheck service for the hearing devices and I asked what fee I owed, again she stated it was covered. Not 2 days after my 90 day return policy expired, I received an invoice for nearly $2,000.00 for my share of the hearing devices. Obviously this caught me off guard and I immediately placed a phone call to the main office in Harrisonburg. They informed me that insurance rarely pays everything and that my 90 day return had expired. I spoke so highly of your business for 3 months until that invoice arrived. I am angry and devastated that I am now expected to expend $2K out of pocket towards this scamming and ill informed employee and BR business practices. I must admit I wonder if they committed this act simply to increase their commission off this sale. How convenient! Also, I called my insurance company and they paid their share of the total due 30 days after the purchase, so Blue Ridge had ample time to notify me that there would be a balance due, not 2 days after the 90 day return policy expired. Feeling extremely taken advantage of as a senior citizen with private insurance. I will never recommend this company to anyone and use my voice against Ms. Burner and Blue Ridge in person and on social media from this day forward. Steve Sherman/Strasburg VA.

    From the owner: High tech hearing solutions with home town customer care. Whether you want to upgrade your existing…read morehearing aid or are just started experiencing hearing loss, come to where quality of service matters.Our entire staff is assembled for one purpose to serve our patients. Our goal is to provide you with the best possible hearing care we can, based on your individual needs. We provide a comprehensive array of services related to evaluation, rehabilitation, and prevention of hearing impairment.

    Rivanna Hearing Center

    Rivanna Hearing Center

    5.0(1 review)
    35.0 mi

    Treats you like family! My mother needed hearing aids. She's 85 yrs old so she doesn't take well…read moreto learning new things like how to operate a hearing aide. I know, doesn't sound hard, but you have to know her to understand. Her lack of hearing adversely affected our family in so many ways. You couldn't even carry on a conversation with her. Her response would always be "Huh?" or "Yea", because she never heard what you said. Of course, I wanted to help her get hearing aids, but I didn't know who to TRUST. I wanted someone to show some genuine care for her, as well as someone with the expertise to provide her what she needed in a hearing aide. When I met Dr. Cooper, I really felt like I could TRUST her. She's caring, and easy to like. She is so personable, and she honestly understands the impact of being partially deaf. She has the patience of Job, and sometimes you need that. She was extremely patient with my Mother, giving her as much time, and space as she needed to practice and learn how to operate her hearing aide. She treated my Mother, the way I treat my Mother, with dignity and respect. I feel like Doctor Cooper is always there for us if we her need help, or have a question. She's there supporting us with kindness, and warmth. Thank you Doctor Dawn Cooper, AU.D., CCC-A. We highly recommend you to anyone who is looking to have hearing aids. In you, they will find a professional who could easily become a friend.

    From the owner: At Rivanna Hearing Center, we understand your busy lifestyle and want to help you get the most out…read moreof it. We want to make sure that you never miss a memorable saying from your grandkids, an important conversation with a colleague, or the punchline of a friend's joke. We're here to make sure that you're ready for all of life's best - and often unexpected - moments. Discover today what we've been able to accomplish for so many others in Charlottesville, VA suffering from hearing loss. We've helped them to regain control of their lives through our better hearing services. We've provided them with solutions to help make speech clearer through highly sophisticated hearing technology. We've counseled them on effective communication strategies that have made communicating with family members, friends, and colleagues easier. We've helped them... and now it's time for us to help you! Take the first step toward better hearing today. Call or text us at 434-205-9741.

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    Audiology Associates - audiologist - Updated May 2026

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