Treats you like family! My mother needed hearing aids. She's 85 yrs old so she doesn't take well to learning new things like how to operate a hearing aide. I know, doesn't sound hard, but you have to know her to understand. Her lack of hearing adversely affected our family in so many ways. You couldn't even carry on a conversation with her. Her response would always be "Huh?" or "Yea", because she never heard what you said. Of course, I wanted to help her get hearing aids, but I didn't know who to TRUST. I wanted someone to show some genuine care for her, as well as someone with the expertise to provide her what she needed in a hearing aide. When I met Dr. Cooper, I really felt like I could TRUST her. She's caring, and easy to like. She is so personable, and she honestly understands the impact of being partially deaf. She has the patience of Job, and sometimes you need that. She was extremely patient with my Mother, giving her as much time, and space as she needed to practice and learn how to operate her hearing aide. She treated my Mother, the way I treat my Mother, with dignity and respect. I feel like Doctor Cooper is always there for us if we her need help, or have a question. She's there supporting us with kindness, and warmth. Thank you Doctor Dawn Cooper, AU.D., CCC-A. We highly recommend you to anyone who is looking to have hearing aids. In you, they will find a professional who could easily become a friend. read more