I do not recommend albemarle audiology. My experience dates back to two years ago. This is my first pair of hearing aids. They had a rep for Widex convince me to buy a very expensive and very high tech hearing aid. I never was able to use them, even with making multiple adjustments to the settings. My insurance was supposed to cover everything but a $35 copay up to $6000. This was confirmed before I made the purchase. I knew the hearing aids didn't work for my hearing loss needs after approx a two week trial period. The mistake I made was that I didn't reach out until months later when I started receiving bills. While I knew they didn't work, I thought they were paid for. AA said at that time I was beyond my warranty and that I was stuck with the hearing aids. I just received yet another bill from something I'd closed the chapter on because my insurance company apparently paid a payment twice and now they are coming to me for the funds Aetna didn't cover. I've now paid out over $1000 for $35 hearing aids that are taking up space in a cabinet. I was upsold from the beginning against my better judgment and it has cost me money, stress, and frustration. I will not use Albemarle Audiology ever again and if you choose to use them, do not be oversold something you perhaps don't need. I am in the process of taking this up with my HR department and Aetna as well. I place a great deal of blame on AA for the way this was handled from the start. read more