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    Appalachian Physical Therapy - Broadway

    5.0 (2 reviews)
    Closed Closed

    Services - Appalachian Physical Therapy - Broadway

    Physical therapy

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    5 years ago

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    Bill W.

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    3 years ago

    Awesome! Therapists and all the employees are wonderful and they really care about you getting better!

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    Bill W.

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    Sentara RMH Orthopedic Center

    Sentara RMH Orthopedic Center

    1.5(2 reviews)
    14.5 mi

    My daughter is a student at JMU and has been suffering with back pain and tingling in her legs…read more Urgent care referred her to Dr. Hess and we were so happy to get in to see him within the same week. She arrived at her appointment, he didn't listen to her complaints, NEVER touched or examined her back, and told her "it's probably a disc, go to Physical Therapy." She called me very upset, how is she supposed to go to PT with no diagnosis? What if it caused more damage than good without knowing what it was? She ended up coming home and we went to our primary care who did x-rays and diagnosed her with degenerative disk disease. This will be an ongoing issue she will need to manage and have a Doctor who is on her side and not treating her as a dumb child (she's a legal adult). I can tell you it will NOT be Dr. Hess or Sentara Health Care.

    Dr. Hess has the WORST bedside manner I have ever come across. Simply IGNORED the fact I was in…read moresevere pain during a procedure on my back. The nurses knew EXACTLY what was happened, and he wouldn't stop for them either! I reported him to the patient advocate, and Dr. Hess called me to apologize later that day. Fake apology, guaranteed, told him how bad he was, and I would be letting people know. The only reason his office is getting the two stars is because SOME of the office staff know how to treat patients with humanity. I DO NOT RECOMMEND THIS PLACE

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    Appalachian Physical Therapy - Broadway - physicaltherapy - Updated May 2026

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