I heard about this place from one of my good friends who did 6 treatments total here so I decided…read moreto book a consultation appointment. I was running a little late due to traffic accident and Mariko was very understanding. The place is very clean, cute and cozy. When I got there, Mariko offered me coffee, tea, or water which was nice. She also did my consultation and made me feel at ease with the whole process since this was my first time. She was honest too and helped me pick the proper treatment for me instead of just trying to get me to spend more. Since I do have dark hair, she explained my outcome will be more successful than someone who has light hair such as blonde or red hair. She also answered all my questions and was easy to talk with. I decided to go through with doing my first treatment and it was a lot better than expected. There's a package deal that includes 5 treatments which I booked. I also got a 10% discount for being a student which was a nice surprise. Mariko was amazing and talked me through each step and I think her techniques were so good which also made it not so painful. She explained both machines to me prior and did a sample test on herself before doing it on me. Most of the spots didn't even hurt, and the laser felt like hot air. The parts that stung it was really quick and she placed an ice pack right over which helped a lot. I did my armpits, brazilian, and lower legs and whole process took about an hour. She was very professional and I'm happy she was my laser tech. She also gave me some aloe in case I had itching afterwards, which I didn't, and sunscreen samples. Highly recommend Mariko and can't wait to have my future treatments with her!

Love it. Doctor Macfarlan explained my options clearly with no selling pressure. The actual…read moreprocedure is a little uncomfortable but temporary, and the results are definitely worth it. Had three sessions, with facial scars and discolorations almost completely gone. Would strongly recommend to others.

I came across this spa really driving through my town. I looked up a few reviews and decided to…read moretake a chance. I am SO GLAD that I did. Upon walking into the spa, I really enjoyed the feel and vibe. The staff was really friendly, and I definitely felt welcomed. I had a signature massage performed by DD (Dierdre). She took her time ahead of the session to address any questions I had about the service and my expectations. She listened regarding my recent surgery and adjusted the service accordingly. She was very skilled and attentive during the session. I walked in carrying the weight of some life worries throughout my body and felt brand new when she was finished. I will definitely return to Healing Touch and when I do, I'll request her as my therapist. HIGHLY RECOMMENDED!

Just came in for my first eyebrow wax in years. I thought I was clear about wanting to keep most of…read morethe volume and hair of my brows. Waxer took far too much and didn't maintain my vision at all. I don't even recognize myself. Make sure your waxer truly understands what you're looking for.

I LOVE this place!! Stephanie is amazing and so down to earth. I have had sessions here over the…read morepast two years, and everytime I felt extremely comfortable and have loved my services. Finished Brazilian laser and some others, love it!! Stephanie is amazing and I'd 100% recommend this business! She works with my crazy schedule and living almost two hours away. Couldn't be happier!

Lexy and Stephanie are wonderful people. So kind and knowledgeable, and most importantly -- not…read morepushy about adding on services they don't think would even be useful. I have never had a bad experience here. Would not recommend getting laser or injections from anywhere else in cville.

Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

Nahida is very professional, kind and treated me as well as some of my family members for hair…read moreremoval services. I initially got my chin area trained for hair removal. I used to grow random thick black hairs there and after my treatment I no longer have that issue. Also by treating my chin area I no longer breakout from ingrown hairs or have any darkening or shadow under my chin. I did a 6 package treatment and each appointment was very quick and experienced little pain. I will be returning for additional hair removal treatments and look forward to sharing those results.

Alicia was an absolute GEM! So hopeful and kept me BELOW budget!! I cannot wait to work with Milan…read moremore!

From the owner: Milan Laser Hair Removal is the nation's largest laser hair removal with over 250 locations…read moreincluding our Charlottesville, VA location. We provide laser hair removal services with permanent results. Our highly trained medical professionals use the best laser in the industry to safely and effectively remove unwanted hair.

Had a lovely first visit to Neroli! Who would've known that tucked right off of Main St would be a…read morebeautiful and relaxing oasis? When I walked in I was greeted warmly and led downstairs to a relaxation area where there was water, tea, coffee and light snacks. It was so nice to just sit there and look into the courtyard. I love how minimalistic, clean, and bright the spa is. Got an Aching Foot Relaxer pedicure from Janelle and it was just what I needed. Loved that Princess Diamond the chihuahua was hanging around! Really enjoyed the pleasant conversation and the careful attention to my feet which were in pretty bad shape. And again I think just being in a tranquil interior added a lot to my relaxation. I also really liked the little shop on the side! I did not feel pushed to buy products and I liked that they had candles, Tocca perfumes and soaps in addition to the usual spa-fare. Will definitely be back. What a gem :)

I went in on a Saturday morning to see if they had any openings for a massage - lucky me, they did!…read moreI booked in for a massage an hour later with Kevin. Kevin was great! When we met, the first thing he asked was if I had any problem areas or pain. I talked to him about my ever-aching shoulders and an old waterskiing injury that made my hips and back hurt occasionally. He did a fantastic job of relieving my aching shoulders and hips and I felt wonderful afterward. Thanks, Kevin! I hope to be back soon!

If you are allergic to Elemis products you might not want to visit here or ask them to use another…read moreset of products. I broke out in hives for almost a week, not their fault though. Not quick to return calls.

My hubs made an appointment for me to get a facial, massage, and manicure. Trevor did my massage…read moreand she was fabulous! She used appropriate pressure depending on the the muscle need. She was kind, personable and attentive. I'd totally book with her again in the future. As for the facial and manicure, those were both provided by Jessica. I've had facials and pedicures before by Jessica and they were superb. Today was no exception- she was knowledgeable, personable, and detailed. The customer service is top notch! The building is a historic landmark and unfortunately I did not get any photos this time. Parking is available street side as well as in the parking garage. There are several other services offered such as hair and makeup. I'd highly recommend checking it out if you are in the area.

BUYER BEWARE. Nice facility. Professional environment. I paid over a thousand dollars in advance…read moreto treat multiple areas of my body with laser hair removal. I had to cease treatments on some areas because they get exposed to sun and the provider will not treat any area that gets sun exposure. I was able to continue treatment on the other area since it does not get exposed to sun. However, after a year's worth of treatments at the service interval the provider suggested, it turned out that laser hair removal did not work on me. Going into this, I knew that laser hair removal doesn't work for everyone. So, when it turned out to be ineffective on me, I wasn't surprised. Although after the first couple of treatments, hair growth did slow some but at this point, hair in the treated area grows the same as it did before treatment began. So I stopped treatments and requested a refund (HUNDREDS of dollars) for the treatments that had not yet been provided. The business owner declined my refund request claiming that, "There are no refunds." To me, retaining money for services that have not been provided seems inappropriate and unjustified (unless there were associated costs to the provider for those unused services - which, in this case, there were not). Therefor, although the treatment sessions themselves were fine and I have no complaint about the service that WAS provided, I cannot recommend this business due to the "no refund" policy. I suggest that if you are looking for laser hair removal service, you either find another provider or if you do use this provider, do not pay in advance.

I purchased a Groupon for laser hair removal. Online it mentions that there is "limited scheduling…read moreavailability", and that is true. The staff actually live and work in Florida full time, and they come to Charlottesville about once every five weeks for appointments. They're usually in town for a three day weekend. That means that all Charlottesville customers are on the same schedule. If you're flexible and this works for you (it did for me), this is a reasonable option. Cheryl, the laser hair removal technician, is proficient and professional. I was satisfied with my results and appreciated her fairly clinical approach. She made thoughtful adjustments in the treatment each time, and I benefitted from that. Because of the scheduling logistics, Cheryl allowed me to combine a few treatment areas under one Groupon. I appreciated that flexibility. Her assistant Adrienne (sp?) was also nice, though on multiple occasions she announced to a waiting room full of people what services a particular customer was having, and I thought that was unprofessional. Ultimately, I was satisfied with my experience here. I would recommend it as long as you know what you're getting into with scheduling. The Groupon made it particularly affordable, and there aren't a lot of similarly priced choices for laser hair removal in Charlottesville.

Love this place! Dr. Byrd has done an incredible job creating a beautiful and luxurious space to…read morepamper anyone who walks through the door! Absolutely recommend this spa, plus it's the only place in the area to get ZO Skin products

Bunch of con artists, she canceled my appointments because she said my black husband kind was to…read moredifficult. I had paid in advance $668 she stated she would give my money back never happened!!!!! Almost 2 months now, disputed and filed bbb claim.