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    Bluestone Pediatrics

    3.5 (6 reviews)
    Closed 9:00 am - 11:00 AM

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    13 years ago

    Helpful 4
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    6 years ago

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    11 years ago

    New to the office...really liked Dr. Gerber she was very thorough and friendly. Secretary was friendly as well.

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    11 years ago

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    13 years ago

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    11 years ago

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    Rocktown Family Dental Care

    Rocktown Family Dental Care

    3.4(5 reviews)
    1.8 mi

    I scheduled my appointment via their online scheduling portal and stated that I needed a yearly…read morecleaning & had an irritation. (Proof in the email confirmation) Once I arrived for the appointment, I only waited a few minutes before being seen. When I sat in the chair, I asked about my cleaning. The dental assistant said I was not scheduled for a cleaning. I explained my situation (me scheduling a cleaning) and Dr. Anderson came to speak with me. She was polite, apologized and offered for me to wait an hour for a cleaning (which I could not to because of my work schedule). I left. I then got a bill for $50 stating I had an exam that day. I was in the office for less than 8 minutes total. I just sat in the chair and asked about my cleaning which they told me was never scheduled. I went back to the office TWICE requesting information and asking to speak with the doctor. The receptionist was EXTREMELY unprofessional and rude. She told me that I was not allowed to speak with the doctor or anyone besides her. She told me that no one else "had time" to give me a call or speak with me in person. I asked several times to be contacted with an explanation and never received a phone call. She told me that they "had a right" to not schedule me for what I asked for. Her customer service was incredibly disrespectful and very poor. In the end, I had to pay $50 for nothing. IF I would have had my cleaning that day, as I requested to be scheduled, my insurance would have covered it (I called my insurance to double check) but because Rocktown Dental didn't schedule it, I had to pay a $50 copay for me sitting in a chair. I am extremely shocked and disappointed in the poor customer service here! I've NEVER been treated so poorly!

    This a great dentistry With an awesome staff. The doctor is a real down to earth person who only…read morewants the best for her patients.

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    Rocktown Family Dental Care
    Rocktown Family Dental Care
    Rocktown Family Dental Care

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    Bluestone Pediatrics - pediatricians - Updated May 2026

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