The staff here are terrific. I see one of their nurse practitioners (Kelly Maupin) and she is…read moreamazing. If she doesn't know the answer she researches it to find the answer. Terrific as we have some chronic conditions in our family. My adult son sees Dr. Wittimore and she is terrific. My son really likes her which is good. He is hard to please. Overall the staff here is kind, warm and takes the time to listen to you. Also they touch you. Take the time to feel your lymph nodes. Overall the way medicine used to be before it became about seeing more folks to make more $$. Great practice.

This practice ALWAYS treats me first class, is very friendly & thorough. I see a Family Nurse…read morePractitioner (FNP), & I couldn't be more happy. Just launched an online patient portal which allows the patient to conveniently schedule & change their own appointments.

Like two others who wrote reviews (Wendy M. and Andy D.), I followed my Primary Care Physician…read more(PCP), Dr. Archibald Lord, to WellFamily Medicine. Dr. Lord has been my PCP for over Seven Years and continuing to have him as my PCP is well worth the Hour and a Half Drive each way. So I most heartedly recommend Dr. Lord and his new practice at WellFamily Medicine. My experience with the Front Office and with Dr. Lord's Nurse have been absolutely positive! In fact, on my first visit, I accidentally reopened s wound on my forearm and the receptionist immediately called for Dr. Lord's Nurse, who took me back to a room, cleaned the blood from my arm, and bandaged my wound. Yes, my first time at WellFamily Medicine was Definitely A Five Star Visit!

I would highly recommend Well Family Medicine. The atmosphere is welcoming and friendly. There are…read moregenerally no long wait times (just call first) and the waiting room is comfortable. Dr. Poehailos and Ms. Martin are easy to talk to (they listen to you) and extremely helpful and caring, as are the attending nurses, lab assistant, and receptionist. They are professionals. When required, they network to identify your problems in order to give you the best treatment possible (in my case referral to a cardiologist). I am referring them to everyone I know.

Since being acquired by Trusted Doctors, their office staff has been nothing short of a nightmare…read more After being patients for close to 10 years, they put all of our children to "inactive" status when there was a problem on their end with billing and insurance, even after we had done our due diligence to fix the problem. They provided no further communication that there was an ongoing issue, and we were surprised to find we were unable to make an appointment for our sick child when she needed to be seen. The providers are wonderful. The front office and billing staff is the worst I've ever experienced. I would not choose them to provide care based on the wall of problems we've run into since their acquisition. Sad, since they used to be wonderful.

Our neighbor recommended Piedmont Peds. This practice is good for availability, but the more we…read morevisited, the more we needed to visit. After visiting my child and I in the hospital, the physicians performed experiments on my newborn and I in its office following her first vaccination in ways that are not standard in new infant care in other states, without cause or communication, and it was quick to order tests without logic on my children to charge our excellent insurance plan, scaring my child and slowing our progress as a family to its advantage. The nurses are good, administrators are pretty good, but the NP's and physicians do not like self-assured, educated mothers who know their rights and sought to undermine as a distraction from surgical malpractice the first year in the region. Contributing to defamation, this practice caused social discrimination through social engineering and science in places like libraries on other mothers with children, and in my career in the community. It took every opportunity to triangulate between my daughters and I. It tried to generate an economy inviting our social connections to town, but also tried to make value judgements on our educations, experience and professions forged in other states, while encouraging a culture in medical society of ethnographic research using our family, as has historically been Virginia's and UVA's medical orthography, including historic precedents of eugenics. The outcome was trauma and hardship and otherwise we are very close. If you have a specific need for a child, this is not the practice for you. If you are the mother of an infant, I would not recommend this practice. If you only need vaccinations and well-checks for teens in sports, and you are Christian and have a positive church affiliation, this practice is ok.

Still a problem 40 years later!! I took my 3 boys here 40 years ago. Two of them had continuous…read moreinfected throats but Pediatrics NEVER diagnosed tonsillitis. I finally contacted an ENT, they removed their tonsils, and no more problems. THEN, 6 years ago when my grandson was born, Pediatrics, a woman doctor, diagnosed him with hypospadias, meaning he would have to wait at least another year to have the correction surgery and his circumcision done, meaning it would be MUCH MORE PAINFUL. The surgeon told us after performing his circumcision, that HE DID NOT HAVE HYPOSPADIAS! The surgical site was much worse looking than one done at birth. PLEASE GET SECOND OPINIONS!

I switched from the Birdsong Clinic at UVA when she was 14 months old, all I had ever heard was…read morewonderful things about Pediatric Associates, she had her ears pierced at the downtown office about a week before her 15 month check up which was her first actual appointment. Both of those went great, the staff was so friendly, I loved Dr. Malek and was so glad I made the change. Fast forward about 2 months when I had to take her for a sick visit, we waited in the exam room for over an hour before the Dr came in, the Dr was all over the place and her bedside manner as far as children was awful, another hour later she tells me nothings wrong, just a virus. She had just started daycare so thwre as s jr her sick visit a week and a half later which was no better, it took almost an hour to even get someone on the phone, still waited over an hour. When she needed another one 2 weeks later, 30 minutes waiting and 3 hours for an appointment. I took her the Sentara walk in clinic and we were in and out in less time than it took me to talk someone at Pediatrics. She was seen again today, 2 1/2 weeks later, for her 3rd ear infection after being seen in the ER, was told her ear "wasn't perfect". I love Dr. Malek and have only had great experiences with the wellness visits with her, all the others have been a nightmare. I was considering finding somewhere else after the 1st sick visit and didn't, I really wish I had because I'm kicking myself in the ass for ever taking her there. Like I said, all I ever heard was wonderful things but I cannot see why.

We waited several months to get an appointment here and it was well with the wait. Dr.Evelyn…read moreFrazier was attentive, and really addressed some of our concerns. Her interactions with my son, we're all very pleasant and he opened right up to her. The waiting room had a variety of really cool interactive toys and my son couldn't get enough of them. We look forward to continuing to work with her to address and manage of all my sons developmental needs.

If a zero was possible I would give it as a rating. The doctor/propiter is highly irresponsible…read more She broke her practices and canceled an appointment, which had been scheduled for months, less than 18 hours prior. She had also been aware for months that the cancellation was a possibility. She initially offered the reschedule within a month, but after we gave her several alternative dates she refused to alter her schedule or extend service hours. We then agreed to a date five weeks later. The next date via email she canceled all appointments because she didn't feel comfortable. I can only assume this is because she didn't not appreciate being held accountable for her own scheduling shortcomings. This practice exhibited, in my opinion, failed as both a healthcare provider and as a business.

Do not waste your time. I never even saw the doctor. After waiting for over an hour, the doctor…read morestill hadn't shown up, no nurse came to check on me, and when I asked the receptionist for an update, I was told that there was no estimated time to expect him. After 60 minutes of sitting alone in an office room, I left. I do not recommend this allergist. He obviously doesn't have a good grasp of what it means to operate a business that focuses on the patient. Feels like they're just interested in getting that copay and then not holding up their end of the bargain.

Unprofessional and disorganized. Poor management grossly incompetent billing. I believe the Dr…read more will say whatever he thinks you want to hear to get you signed into their "treatments"