Kens Audio inWarner Robins did a top notch job installing my back up camera and new touch screen…read moreradio in my car today. From start to finish they were extremely professional and the finished product of installation exceeded my expectations! Thank you to the staff from the reception, sales and technician, I am beyond pleased! Rebecca Carty Centerville, GA

Replaced stock speakers with real Alpine speakers in my RAM 1500 Laramie. Sounds really nice now!…read more Installation was no extra cost & compared to Crutchfield was about the same! Service was complete in 1 day after purchase.

This review is only for Online & Texting Customer Service Sales Rep…read more I've been interested in an Electric Vehicle (EV) ever since the GM, EV-1 debuted At Disneyland CA in 1996. Of course, between the cost + the need of a 240 V outlet, EVs were, and many new ones still are, beyond the reach of the everyday citizen. Over the next few years, several new EV cars, trucks and SUVs are coming out. And, for most people, the price of some of them is in reach. So, I originally decided to do a Short-term Lease, with as little down as possible. And, last week, I started investigating the current EV market here in Central Georgia. Sadly, the 2 vehicles I was, and still am, interested in, won't be out for at least several months. And, after being without a car for 4 months, I didn't want to wait any longer. So, since the Volvo XC-40 Recharge ($58K +) is a decent looking E-SUV, I decided to check into it. On Monday morning, 5/24, I sent an Email to the Dealership. And, because of my hearing issues, I requested communication by either, Text or Email. About 2.5 hours later, my Text alert sounded, and it was a text from one of the Salesmen. And, one of the first questions I asked was, I don't have a car. Can you arrange to pick me up? After checking with his manager, he replied, Yes, we can. But, we would have to have a deal first. Eek! Well, I didn't mind (too much) agreeing to deal, without getting to test drive it. But, the reviews are good, so no big deal. Now, to make a long story, short, in the end, I couldn't get a 12 month lease (24 is the lowest). And, the down payment ($6K) + monthly payments ($796) was more that I was willing to go (originally little, or $0 down was discussed). Now, the courtesy of the Salesman was fantastic! 5 Stars for sure! But, between "having to have a deal without a test drive", and not being able to meet my needs, I can't give better than 3 Stars. Be sure to check my next post (will post tomorrow) on Sutton Chevrolet in Byron, GA.

During month of July was very difficult my veteran son passed away 7/19/23, he had 2 new vehicles I…read morepulled my 2011cx60 Volvol outdoors to withstand the hot ga climate in order to house both my sons newer vehicles while out of state to memorialize him. Returning back home my car would not start w/roadside or 2nd time buying a new battery and so I had the volvol towed to Macon Volvo Service Department 4781 Riverside, Macon, ga , later I received a text saying they wouldn't get to it until the 9/12/23, then later Cort the Service advisor contacted me saying they'd get to it earlier. Next day or so Cort called saying they couldn't get it started he went on to tell me how much a diagnostic was going to cost in addition to any work being done quoting the diagnostic was $227, he went back to look at my car again then calling me saying that the car needed sparks and plugs and that was going to be over $600 well, I would've agreed to that but, he changed saying after he were to do all that to my car it probably wouldn't start. I ask Cort why is it that I'm paying $227 plus over $600 and you're saying the cars probably not gonna still start it made no sense to me so he's waiting for me to tell yes do this work. After we hung up I started looking up my car to see if anyone else, had this problem and found even after a new battery put in cx60 2011 volvol it still wouldn't work but, investigating they found a FUSE was found that was blown after it was replaced the car started. I called Cort back to see if anything changed about my car and for 2 days missed speaking with him but, later again he had same story I mentioned about the FUSE and ask if that had been check he basically just mumbled all the wrongs with my car not being straight up with what is wrong with it and how much will it cost to fix! Cort could not just give me a clue to what he wanted or just let him I guess do what he wants and give me a ridiculous bill I don't know he was never clear. I had to make decision I decided it wasn't worth to put the money in if its not going to be drivable so I ask him again and he went on with all that was wrong I said ok give me an idea what the cost is going to be he was beating around so told him I can't afford to let my car sit on the property to rack up cost that if he couldn't fix I needed to have it towed he then said the Diagnostic went up to $249 I ask why he said bc of all they had done which he couldn't tell what that was on top of that I would have to pay towing of $267 and reminded him that Diagnostic at that price should say what needs to be done, he went on to tell me how there wasn't a paper trail of work that had been done on the car I told him I bought the Volvol from Dyer & Dyer in Chamblee Ga and I've had all check ups timely oil changes new tires battery but, yes it's over due for tune up but, you're saying Cort if you do all that it still may not start and your diagnostic isn't worth it now $249 I ask him to reconsider bc he first said $227 he then agree I paid reluctantly because I couldn't get my car without paying. My car came home and I just happened to try to start it and my goodness the car STARTED all this about how the car just wouldn't start how is it I got it to start when I know nothing about cars Cort didn't ask for paperwork of work done on my car I could have given to him and I'm not sure why the people who've worked on my car didn't report it. I just feel Cort at VOLVO SERVICE DEPARTMENT 4781 RIVERSIDE DR, MACON, GA 31210 didn't really care about my vehicle or ME I'm a Senior and a Woman and not real easy to SQUEEZE for MO MONEY!!! I make this assertion because, I called him left message letting him hear the sound of my car starting, I even called back when Cort was out and talked with a Co worker who I told all of this to and He Erick promised to call me back but, 4 days have passed and nothing! I just buried my son every one knows funerals cost and here I'm being played with I feel to see how much he could get me to pay maybe it was just for the FUSE I told him to check out but, this restless cost Me $494 that could've gone toward the cost of repair! The worst for these losers is that I've always had Volvols and my plan was to buy another but, Not from this place!

These guys are sound source are great. I came after 5 o'clock and got some stuff. It messed up on…read moreme. I came back the next day. They redid everything I had and made it even better. These guys are great. Please check them out.

This is an outstanding business that does good car audio work and is on the customers side when it…read morecomes to the vehicle and the budget

Very good service and technician was very proficient. HVAC system is now working better than…read morebefore. Will definitely contact again.

absolutely terrible customer service. BUYER BEWARE! also…read morethe owner enjoys trying to scam woman. I've never dealt with a worse business in trying to get used parts to fix my vehicle.. the owner and employees are rude. they try to undermine you as if your a idiot.. and after they have told you they have a part your needing. they wait till tye next day when your on your way (over a hr drive I might add) to tell you they can't sell to you because you are a individual and not a shop owner.... I hate to break it to you but some of us know how to fix our own sh!t . we don't need the greedy money hungry shops to fix our vehicles.. but don't worry. I'll be letting everyone I know not to deal with this place!

my truck broke down in Forsyth Georgia. I was traveling with my two dogs and my truck was new to me…read morethough it was a 2003 model. Mitch and his team towed my truck to Mitch's shop, they diagnosed and fixed my problem in 24 hours, and I was back on the road the next day. The professionalism, kindness, and consistent communication sets the mechanic shop apart. You will not go wrong if you use this mechanic shop.

We had an unexpected oil leak render one of our vehicles immobile. Dawson came to the house,…read morediagnosed it, purchased parts and fixed it for us. He was prompt, his pricing is reasonable and he was very polite and communicative. He explained the repair needed and plan to fix it - thoroughly, so we were never left wondering what the final outcome/cost would be. I would absolutely give Dawson 100% of my future car repair needs.

Dawson is a young man, but obviously a master mechanic. Removing an ESL from a Mercedes is no…read morepicnic, and he completed the job with aplomb. In fact he under charged me! I had to insist he take nearly double. (fair is fair)

I sent my 2013 Honda civic here to get front end work. I sent it in saying terrible noise coming…read morefrom front end. It wasnt hard to notice as it was nonstop when driving the car. They replaced just my struts and said that was the issue. I get the car back and it still has the same problem. And I paid them over $1000 for the job.

Best mechanic shop around! Been open for over 30 years now. Great prices and good work. Highly…read morerecommend.

Another awesome installation. Extremely pleased. With the work that was performed on replacing a…read morechandelier

Charles is professional and fast. The transfer switch in my RV shorted out. RV technicians were…read moreweeks out from being able to look at my RV. Charles was out next day to quote/diagnose and the following day to repair... on a Saturday. Outstanding service at a fair rate. I will absolutely call him again for electrical needs. Thanks Charles.