Came here to return a defective Hisense tv I purchased from Best Buy online. Parking lot is great…read more Staff is wonderful! After taking the box out of my car one of the employees asked if I would like help and carried the box all the way to the Returns area. So nice! Sean handled my return quickly and efficiently. He was very knowledgeable and very pleasant to speak with. Jose B. in the Home Theater department assisted me in shopping for a replacement tv. He answered all my questions and was very pleasant and helpful. All the employees that I interacted with were great. The store is clean, organized and well stocked. For the staff and store itself I give 5 stars. I'm only giving 4 stars overall due to their policy of not allowing customers to use the remote to adjust settings on the display tvs. As someone who's owned many hdtv's over the years I've found settings adjustments are critical and personalized. Without the ability to do so in the store you might as well shop online. I had just returned a tv and was ready to buy a replacement then and there. However, without the ability to use the remote and access the tv settings on the tvs I was interested in I didn't make a purchase.

As a Senior Citizen Customer, I want compliment Sales Advisor Judith L…read morefor her kind and professional service . Judith was a patient listener and helpful problem solver who, as a director of last impressions, provided great customer service Phil H

I actually found this target to be pretty convenient for quick returns and purchases. While they…read moredon't have a lot of things in terms of selection since it's a smaller city Target, if you need a quick item for convenience, it's a good go to spot and also with free parking for customers in the back. The employees were super friendly and helpful (I come in the mornings for reference). Usually the metro Targets I've seen prices actually a bit higher than suburban ones but occasionally you'll find the same good deals on clothing or other items (which I think are national) across all stores.

Very disappointing experience. While at Target and Trader Joe's I asked Marriel if she knew the…read morerestroom code because she appeared to be working, wearing blue bottoms, a red top, and a walkie-talkie. Instead of simply saying she didn't work there, she waved her hand at me and said, "Don't ask me questions." When I asked if she was okay, she responded by saying she hates when "stupid people" ask her "stupid questions." Later, I unexpectedly ran into her at Target, where I learned she actually worked. I overheard her discussing the situation with a colleague, and when she saw me, she referred to me as "that crazy lady." I reported the incident to her team lead, Edna, but felt my concerns were not taken seriously. Afterward, Marriel went to the back office and continued discussing me with other colleagues. As a customer, I expect to be treated with courtesy and respect. This experience was extremely unprofessional and disappointing.

Join Target Circle to get updates on Events and Free Giveaways. This store has the nicest…read moreemployees! Today Jenna was very helpful! If you can't find anything, ask them!

I'm here for Toom Garlic Dip and now realizing that this place doesn't sell them due to supply and…read moredemand. The service was amazing and knowledgeable from one of your staffs. I'm now here to sit back and wait until it is back in stock. The selection is great and value for certain items are reasonable; for instance the small box of Band-Aid here doesn't cost a lot like CVS. Whenever I needed an item, I'll stop by and get it.

Amazing customer service from Damaris at the front office to Rudy, the printer specialist…read more Unfortunately my movers did not read the "this side up" on my printer box and had it on its side without me noticing until a day later. Everything printed came out pink and yellow. Signal was recommended by the Brother printer website for repairs and after reading great reviews, I contacted them. Their professionalism was remarkable because Damaris did not hesitate to recommend a competitor if I needed an immediate repair because their printer tech Rudy was out I'll. I preferred to wait 3 days and I'm so glad I did! Rudy came to my door to pick up at exactly the scheduled time, I got a call 2 days later with the entire prognosis as well as recommendations for a later maintenance (they did not push for any additional service). Upon delivery a day later, Rudy stayed to show me that everything worked and printed out the entire maintenance report. I highly recommend then for any of your computer needs.

If you're in LA and need a trustworthy IT/hardware shop to take your computers, I cannot recommend…read moreSignal Electronics highly enough. They're incredible. You can trust them with your data AND your business. My System76 machine developed an issue in the LCD controller board out of warranty. Signal Electronics found an OEM part, ordered it, and installed in about 8 days between Christmas and the first days of January. When it turned out that the replacement part had a spec of dirt obscuring some pixels (which I thought were dead), they ordered a replacement free of charge. When the replacement was the wrong size (wrong part!), they sent it back and ordered from a new supplier. I picked up the machine today and the screen is PERFECT. So yeah -- if you need to fix your PC, Mac, or Linux machine -- these are the droids you're looking for :)

Our family has done many purchases from Video and Audio centers from the time Santa Monica store…read morehas opened. Their price and service is just right. I wanted to relay our recent experience about our your company. Badal at the store to our surprise, remembered us from few years back . He is highly knowledgeable , thorough and kind. Our service at the store this time was even better than last. David and his team were on time and handled the delivery and installation very professionally. I also appreciate Ivy for managing the one touch delivery and Flexible scheduling. Our overall experience has been incredibly great and has surpassed our experience with Best buy and Costco by far. We will continue doing business with them and refer our friends and family to them.

Bought a Samsung smart tv here. I kept getting LAN disconnected messages. Turns out, the network…read moresetting was set to "store" and could not be changed to "home", because they sold me a floor model. Why buy from a "mom and pop" when you get treated like this?

Sony refered me to this place as it was close to my home. I was very skeptical because of all the…read morebad reviews, but was very pleased with the service. I called on a Friday, they came and picked up the TV. I paid $60 forr the diagnostic fee and was told they would call me back on Monday with a status. Monday morning rolls around and they call telling me they need to order parts to fix it and it will take 3-5 days. They quote me a price which I was expecting and said OK. The very next Monday they called me and said that they determined that they could not fix it because it was the panel not the power supply like they first thought. They delivered it back to my home 30 minutes later with no additional charges. Of course I still have a non working TV, but that is not their fault. They didn't charge me for the parts they had to order or anything. I was very happy with the service. They called when they said they would and did not try to screw me over. All in all, total time they had my TV was 9 days, the diagnostic fee included pick up and delivery (very happy about this as a 60" TV is not something you easily transport), and they were straight forward and friendly.

Got assigned to them as my vendor through home warranty. They cancelled last minute and their phone…read morenumber doesn't work. Pretty sure they are not in business anymore. In response to their comment that the warranty company cancelled - the company is lying. Even their email clearly blamed the cancellation on a "scheduling issue". Also they did not respond to my calls, emails or voicemail until I left a review.

I brought my old typewriter to Rees and the whole experience was amazing. He really knows his stuff…read moreand took the time to explain what needed to be done. You can tell he cares about the craft and about keeping these machines alive. The whole place is full of typewriters and I can't wait to add a cursive one to my collection at some point. My Olivetti typewriter came back working beautifully, and the turnaround was quicker than I expected. Super friendly, trustworthy, and worth every penny! Highly recommend if you've got a typewriter that needs some love.

Nightmarish experience with Mr. Schultz and Rees Electronics. I brought in my 1940's Smith Corona…read morefor a tune up and ribbon change. The case was flawless. When I came back to pick it up, I was shocked to see it lying on its side on the floor in front of his counter. When he gave it back onto me, there were several scratches on the case! This beautiful machine had somehow made it nearly 80 years without a scratch-- that is, until I had the misfortune of trusting Mr. Schultz with it. To make matters worse, he denied he had caused the scratches, even when I showed him photos that I had taken of the typewriter before I brought it in for servicing. He ultimately bought the type from me, but not before screaming vulgarities at me. What a surreal and hellish experience it was dealing with this guy.

I've been to this Target a number of times and it's great in a pinch. It is much smaller than other…read morelocations so don't expect everyyyyything but it's usually good enough for my needs! I've also gone to this location to pick up items bought online and never had an issue. I like the free underground parking garage, I've always been able to find a spot. I do agree with other reviewers' that they don't seem to have enough employees at this location. There are a lot of self-check registers so I wonder if that may be the reason, but I never see employees around the store assisting people. They also have a lot of empty space on shelves. It's kind of surprising for such a small Target to have so few items stocked, but that's the norm here. Overall though, this small Target gets the job done for me! I got an adult card game for half off!

Some of the employees, including at the Starbucks, are rude and need to learn customer service…read more Saying, "Are you gonna order"? or being annoyed that I ask if you work here is absolutely unacceptable. Get a different job if you don't like interacting with the public. Note: if you want sugar or stirrers for your coffee, they're behind the counter and you'll get attitude for asking. In contrast, the employees who do returns are great, helpful and PROFESSIONAL. Once I found out what's listed in stock at this location on the website actually was not. The employee was apologetic but it also took over 5 minutes for an employee to come to assist in a locked merchandise area. One more rude employee and I'm speaking to the manager and then done with this location.

I had a great experience at Staples thanks to Diamond and Elizabeth in the printing department…read more They helped me with a large print order and were incredibly patient, friendly, and helpful throughout the entire process. They took the time to answer questions, made sure everything was done correctly, and kept a positive attitude even with a complicated order. Their professionalism and customer service really stood out and made a stressful project much easier. Huge thank you to both of them for going above and beyond!

This has turned into the worst Staples…read more They essentially don't care that people are begging for money a foot from the entrance. I reported this upon entry and zero response. But, why would I be surprised since they allow transients to park in their lot doing all manner of things that beyond the unsightliness, bring a degree of discomfort to patrons? I used to frequent this location nearly daily dropping packages off for shipping for my small business. That is until the packages weren't picked up daily. Then I used the location to drop off Amazon returns. While waiting in the checkout line for the return (the process was changed with no signage) I again, mentioned how uncomfortable it is to have someone begging just outside the door. No response. Literally. Just a look. What a joke. Smh

Protect Victor at all costs. This guy *offered to come out to my house* to do a routine checkup on…read moremy turntable. He diligently checked everything, found it to be in perfectly fine working order that didn't require service, and didn't even charge me for his time. Super nice, non-judgmental gentleman -- unbelievably rare in the generally weird, snooty world of hi-fi audio. PS When I'm ready to make a component purchase, I'm going to Definition based solely on my interaction with this guy. This is why customer service matters!

Great customer service at a very fair prices. I inherited a Control4 system from the previous…read moreowner of my place. I hated that system. Not just because it is archaic but more importantly, every little thing I need fix (tune) required me to call my dealer who charges an arm and a leg. One day, all my speakers died, so I called my dealer, and they wanted my first born. So I decided to venture out and I found Definition AV. 1st, their service call price is very reasonable. They diagnosed the problem (the Amp died) surgically, but what's great about them is that they asked a lot of questions to truly understand my use cases. They recommended me to switch half of my system to SONOs and leave my living room TV's 5.1 audio system alone since it was still working. My previous dealer would had never recommended that because SONOs is more DIY and they would not be able to charge as much service money. Before they left, they even tuned up my 5.1 system just because they found some misconfigurations on they way. It sounded WAY better. I got the quote, the price is very reasonable and they came out quickly and upgraded my system. Now, my system works way better and I can use my voice control (my main method of controlling everything else in the house) to activate any speakers or speaker groups. I'll be a returning customer!