I go to O'Reilly Auto Parts as a last resort. They are higher priced compared to their competitors.read more

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

If there was zero stars I'd give it to the rude man who didn't give the time of day and when he did…read morehis attitude was so pretentious and acted like. Worst experience ever. He pretended like he didn't give me a belt and he gave me the wrong one and made excuses. Then insults my boyfriend on being too old to skateboard

They sold me a bad alternator. I payed someone to put on the alternator I bought just to find out I…read morewasted my money. The part put out less than 12V and the workers are rude. Now I have to pay someone to do this whole job over

Cole helped me today. What a kind and helpful young man. Give this man a raise! I love my…read moreneighborhood O'Reillys

Excellent customer service! Helped me through every need I had. They walked ne through every…read moreprocess on how to do and what to do with my car. I'd recommend this store to any one of my friends and family memebers!

I came here to get tires for my vehicle. On the sign, the price is posted at $20 per tire.As is…read morealso bought a middle council tray from a car while I was there , the total from my 4 tires and middle council piece was a $133.I was not offered a receipt. But I had paid with a credit card. After I'd left this store.I told my friend what I paid for the tires and he was very surprised because he had never paid that much money for tires there before.And I assumed that probably they overcharged me and charged me maybe ring me in for 5 tires, instead of the 4 that I purchased. I called down there and tried to explain what I thought had happened and that I had been overcharged, and that I didn't have a receipt, because I was not offered one at all. The person on the phone was extremely rude to me. I asked to speak with a manager, but they just put me on hold and then hung up on me. I called back again, same thing happened. I asked to speak to someone else, put me on, hold, hung up on me so then I decided to go down there, talk to somebody in person when I got there, of course, they knew who I was. Probably the only female that had been there that morning. They ran back into the office notified my arrival, but then completely ignored me.\n Finally, an employee came out to talk to me. And\n Told me that, since I had bought 4 tires. It was more expensive because it was a full set. Which is odd because it's actually the direct opposite. It's less expensive when you buy off 4\n He asked if my tires had an orange line on them, which made them a set and no, they did not 3 of the 4 had an orange line but they did not all have line painted on them. They refuse to give me a receipt.They would not look up my order by the receipt number.They one hundred percent know I only bought four tires , and they charge me the price of 5. If you're a woman, don't ever go here because they will 100% rip you off, they are a bunch of crooks.

No, no no no no!…read more Avoid this place. I wasted my time and gas to get there so you don't have to. You are welcome! They can't tell you if they have a certain car or not, it's $2 just to walk around. You cant bring in cutting tools, and they won't cut a part off for you. (It was only two friggin stripped nuts and I had a reciprocating saw in my car)!!

Had an appt to sell our son's car, and wouldn't you know it the battery was dead! Decided we didn't…read morewant to risk issues for the new buyer, so I called this Autozone to confirm they had a battery in stock and could install if we came up. Associate was courteous, said they had one for us and to come on up they'd get it installed in a few minutes. Sounded great. Once there though, it was a bit of a mess. They sold us a battery but then figured out they misplaced the tools to do the install. Sent us to the O'Fallon Autozone with the uninstalled battery and apologies. When we arrived there, we learned they sold us the wrong battery too. Luckily the O'Fallon store was a bit more on top of things and got everything fixed for us pretty quickly. Given the experience at the Fairview Heights store, probably won't return.

please bring back the manager you had before the remodel- she ran a tight ship- i check online for…read moreparts and it says yes its in store = in store fairview heights, i go up there and all the sudden nope, told its not in stock. If i go in it seems like mass confusion now, just saying train em up. also ? why have the only HUB on this side of the river if it dont have the parts? just wondering.

Listen, autozone isn't responsible for helping anyone with extraneous crap they bring in there. But…read more3 amazing employees came to my service when the threading to my radiator cap was stuck in my reservoir. It took them a good 15 minutes of work but sure as shit they got it out! They gave me some valuable advice and sent me on my way after a quick cry lol. Thank you so much to Ian, Joe and unfortunately I didn't catch the sweet ladies name before I fully embraced her in a stranger hug. Great store Great service Highly recommended!

Great service and want to acknowledge Shaun. He was friendly, gave good advice on a new battery…read moreand took the time to install it for me. Business's need more employees like Shaun who represent them well. Will return for my car needs.

Had to check battery in our 2021 Mazda CX-5. O'Reilly sales associate tested battery and confirmed…read moreit needed replacement. Was able to use store loaner tools to remove-replace in parking lot. Entire sales staff were very professional and friendly. Will continue to patronize O'Reilly's for my automotive needs.

I can not speak highly enough of this location. Today a young lady changed out my front headlight…read morebulb. She was so kind and compassionate to this stressed out consumer. Then, when i left my credit card behind she watched for me to return and ran it out to me. She was simply awesome! Client service at its finest.

Awesome customer service. Helped me find the right blinker/tail light I needed and came out and put…read moreit in for me!!!! Awesome!!!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.