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    Audi Richmond

    3.1 (54 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Audi Richmond

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Audi Richmond Photos

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    Recommended Reviews - Audi Richmond

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    Showroom
    Henry C.

    Never bought car at Richmond auto mall "European" dealers until recently. Always seemed the salespeople would turn around and find someone with same ethnic background as me. I went here recently and told them how I was treated at bmw and Mercedes. I also mentioned how I Langley dealers had better deals The sales guy treated me well and I was able to close the deal with a competitive deal Thx Audi team

    Annie M.

    My husband bought Q5 that had all the upscale features (panoramic sunroof, rear-view camera, heats seats, fancy interior) last year. We had to call them for fixing the brake that made squeezy noise! I took it back for service and asked them to fix it. The techican said, it's the way and only could cleaned up the brake reguraly. Plus they charge $134 per hour! Really? Kidding me! I believe there are better cars out there for such price range SUV!

    Audi S3 2019
    Belinda L.

    My family and I visited this dealership on August 29, 2019. We were hoping to try Audi out. My previous vehicle was a BMW. We were obviously looking for a safe car. The salesman, Aelred, sold us the brand new S3 2019. It was a $57k car. Not a cheap vehicle so you expect it would be safe and last for years. Long story short, my sister and I went on a road trip with the new S3 on December 16, 2019. We were on the way to Seattle. I felt like there was an imbalance between the front tires, so I pulled over on Hwy 99. There was no signal on the dashboard. The front right tire DISAPPEARED!!! We immediately called roadside assistance and waited for 90 minutes on the highway right outside the car. There was no Emergency Hazard Sign inside the trunk. I contacted the salesman, he simply told me that it doesn't come with the Emergency Hazard Sign. We had to stand in the rain. After the roadside assistance came and changed the tire, we had to go to the dealership to check all the tires. So we arrived at the dealership after being in the rain for so long and being so frustrated with the whole situation, the first reaction we received was the laughter from the receptionist. We were trying to ask for help, but they laughed at us. Later, we finally received help from the Service Department. He told us this $57k car doesn't come with a tire-pressure monitoring system. I was actually shocked. I thought it was such a basic component. I asked the salesman about the TPMS. The first thing he said was it's hard for him to tell me what comes with the car and what doesn't come with it. An attitude like that pissed me off the most. They just want to sell you the car without telling you how unsafe this car could be! Also, this vehicle went forward twice when it was in Reverse. Of course again, they couldn't figure out why it happened and claimed that the car was perfectly safe. At the end, I traded in this car and went to Mercedes. Fun fact: every single Mercedes car comes with TPMS as well as run-flat tires. Audi, it's 2020! Please step up your game!

    lounge area
    Johnny C.

    I had a great initial experience here at Audi Richmond. Usually I go to another dealership for service because it's close to my office. But back in early December 2017, I had an urgent matter need to be resolved quickly. I dropped in first thing in the morning and the service advisor, Vic, greeted me as I walked towards the service dept. Told him my situation and within 45 mins I was on my way. Excellent customer service. Recommended. The dealership building is new and much larger than the previous building which has now been torn down. Inside is very modern and has two floors. Customer lounge is quite roomy.

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    Page 1 of 2

    Review Highlights - Audi Richmond

    But after spending a few hours with Daniel and going over several options, we decided that this was the vehicle for us.

    Mentioned in 9 reviews

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    Lordco

    Lordco

    (4 reviews)

    The place is spacious and clean. The products are laid out neatly and I like how the aisles are…read morereferred to by street signs of car makers or famous drives. Route 66, Cadillac, Impala, Mustang etc. We came here to pick up some items we ordered at the Lordco trade show. Go to the back of the store and tell the staff you're picking up items. Make sure they have called you to let you know the items are ready for pick up first before heading over. Pay at the cashier by the entrance. Returns are also done at the back of the store. If orders are made through an account, the refund is credited back to the account. Big parking lot out front. Convenient to replace simple things for the car like cabin air filter.

    === 1. VERDICT/VALUE Good experience; worth another visit!…read more === 2. PRODUCTS I was actually referred here by the Canadian Tire automotive service representative. Whether you're a mechanic shop or a DIY'er, you'll be hard pressed to come up with a product they can't provide. === 3. SERVICE What is strange is that you may need to speak to an advisor/salesperson in the back...only to have to return all the way to the front to pay...and hope the lady in the front knows what the price is. (I'm not sure why one couldn't simply pay at the back when the item was being entered into the system with a price...) Having said that, the best part of the experience was having an advisor accompany me as we tried sockets of various sizes on unique winter wheels I had installed. We went in and out of the store to my car, eventually finding one that fit the tight lug nut openings and it saved the process of buying and trying/returning! === 4. ENVIRONMENT Lordco now resides in what used to be a Future Shop (Best Buy) and with car parts being as small as they are, the store looks cavernous - the high ceilings and low shelving contributing to the airy feel. It's bright, clean, and wide open to fit wheelchairs and baby strollers. Parking is plentiful in the shopping complex lot outside.

    Garage Five Innovation

    Garage Five Innovation

    (19 reviews)

    I was looking for a place to install a spoiler for my car. To be honest, I don't know much about…read morecars and all the technical terms. I became interested in cars after I started playing a video game called Grand Theft Auto 5. While I was modding virtual cars in the game, I started wanting to do that for a real life car! Haha. As a student on a budget, I'm not able to afford fancy cars or do expensive modding. But I could do something within my student wallet means on an older car. I decided the first thing I wanted to do was add on a spoiler. I talked to one of my car-loving friends and he recommended Garage Five Performance Tuning to me. I emailed Garage Five some inquiries, and Rob was polite and professional in his replies. I think he's the owner or manager. I bought a spoiler for my car on eBay and had it shipped from US to Canada. I was a bit nervous about this because I've never done anything like this before. I was really careful and did my due diligence in making sure it was correct for my car model and the factory paint matching the vehicle -- and I had emailed all of that to Rob. Rob was very helpful. He was transparent about pricing and on the time needed to install it. The staff at Garage Five were very professional, friendly, and did a wonderful job installing the spoiler onto the car. They found a defective problem with the spoiler lights (which would be the fault of the eBay seller). I've uploaded a photo of the car spoiler. My car isn't yellow, I changed the color for privacy reasons. Thank you, Rob and Garage Five team!

    I have been a long term customer and have bought my Acura and then my Honda to Garage Five. I am…read moreextremely happy with excellent customer service from Richard and Rob. Needless to say Garage Five has extensive products for my vehicles and at a competitive if not very reasonable costs. You guys are fantastic and my go to place to go for performance tuning.

    Volkswagen of Richmond - 2026 Golf GTI Autobanh for $46.5k

    Volkswagen of Richmond

    (5 reviews)

    AVOID THIS DEALERSHIP - Read my experience below if you're so inclined:…read more My family has been a long-time customer of this dealership. We have purchased multiple vehicles from them and entrusted them to service our cars/SUVs over the years. My family's most recent vehicle, a Volkswagen Tiguan, was always serviced here (including a large $1,500+ service package as recently as February 2025). At the time of the incident described below, the vehicle had only ~110,000 km. Over the BC Day long weekend, my Tiguan broke down on the highway while traveling with my family, including two small children. The vehicle became completely undrivable, leaving us stranded on the side of the road for three hours and 20+ kilometers away from the nearest town. This turned what was meant to be a family trip into an incredibly stressful ordeal and forced me to rent a vehicle at a cost of nearly $2,000 for the week. Volkswagen Roadside initially agreed to tow my vehicle back to the Lower Mainland for $850. Several days later, I was suddenly told it would instead cost an additional $2,500. On top of that, I was initially charged by Comox Volkswagen $500 for a "diagnostic," only to inform me that the engine had a HOLE IN THE ENGINE BLOCK and would need to be fully replaced at a cost of $12,000 - $20,000. The treatment I received afterward was equally disappointing. Volkswagen of Richmond initially offered me $3,000-$5,000 for my Tiguan, but only if I purchased a new vehicle from them. Once I declined, they refused to give me anything for my vehicle. They also claimed they could help me through one of their affiliated dealerships, but after speaking with the manager this turned out to be a complete waste of time. To make matters worse, a dealership literally across the street immediately agreed to buy my broken Tiguan for $1,500, yet Volkswagen refused to help me move the vehicle over to complete the deal. To their credit, they offered me an extended warranty if I bought another Volkswagen, but after this ordeal I will never be purchasing another vehicle from this dealership again. Long story short: despite being a loyal customer, having purchased multiple vehicles here, and keeping my Tiguan regularly serviced at this dealership, I was left stranded, charged unfairly, offered misleading "solutions," and ultimately shown zero genuine support. They repeatedly said they wanted to "make things right," but in reality they were misleading at every turn. My Tiguan, with only 110,000 km and a full service history here, died on me and I was left with nothing. Volkswagen of Richmond offered me $0 for the vehicle while another dealer across the street paid cash without hesitation. This entire experience has completely destroyed my trust in this dealership and in Volkswagen's after-sales support. For anyone considering buying or servicing a vehicle here, I strongly encourage you to think twice.

    Made the trek from Coquitlam to Richmond for Volkswagen after looking at listings on their we site…read more Online they had several Tesla models at a fair price. I was partnered obviously with a junior sales associate, who took down details and when it came to method of payment, I said cash, at which time I was told they could not sell it at the posted price. I said is this not false advertising? I have to check with my manager. I still have not even seen the vehicles I was interested in. The manager took over the conversation and proceeded to tell me a story that their vehicles are priced for a finance sale, but if push came to shove they might sell at posted price. Still not shown product. My comment to him was, we haven't even crossed the finish line, and already you are putting up road blocks. I got up and left. A horrible experience which I will share with my family and friends.

    Audi Richmond - car_dealers - Updated May 2026

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