This is the Palace of Audi dealerships. HUGE selection of New Audi's and used cars as well. I bought my Audi 2024 S3 rocket here. Fast and Furious to be sure. Upfront pricing and by far the best deal here as I went to other Audi dealerships to shop for my car. Please see, Babelon and/or Ramon , great guys and outstanding salesmanship. Also, the General Manager Jose came over and introduced himself to me. Very cool. I was treated like I was the only customer in the store. You found the right place to buy your car. read more

Audi Morton Grove - My Audi S3 Rocket - Car Dealers Near Me - Morton Grove, Illinois

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I went to Audi Morton Grove for a used car, I contacted them in advance to make sure the car is still available, they responded very quickly and confirmed the car is available and we scheduled appointment. I did my homework and I know exactly what I want, when I arrived I've been greeted very nicely by the staff and I worked with Zain, he's very nice guy and polite, was very knowledgeable about the car and explained all the features for me, provided me with CarFax and the process in general went smoothly and transparent! The negotiation process was fair and we closed the deal quickly, it was one of the smoothest car buying experiences I've had. There was no extra add-ons the dealer forced me to have, which I like and only offered me optional things like manufacturer extended warranty and I end buy buying because I plan to keep the car for a long time. Keep up the good work guys. read more

Audi Morton Grove - 2019 Jetta SEL - Car Dealers Near Me - Morton Grove, Illinois

This places the absolute worst. We worked with them for over 1 week to purchase a vehicle, then come the morning to drop off payment and pick up the car, they called and informed us that they vehicle was sold the night before. What a disgrace to the Audi name. Mike, the salesman we worked with was great, however the management team supporting him fell way short of expectations. No excuses for their lack of commitment, and would never recommend to anyone. read more

Go see Zain. He is professional and really makes it easy to buy a car. His knowledge of Audi products is as good as it gets. If you're in the market for a new or used car, do yourself a favor and ask for ZAIN. I promise you won't be disappointed. read more

I am here getting an oil change when I pulled up she asked me to wait by her desk no problem but I left standing there for 25 minutes while she inspected the car . I have a disability and I ask another Audi guy in service and he said you just have to wait for her the funny part these took the white couple straight to a seat and I was left standing. Porsche treats me so good with my other car. This is just for an oil change. I thought was horrible service 2/7/2026 read more

I called at 9 to make an appointment to see a car. When we got there- I was told it's a big lot he has to go get the car( why did I bother with an appointment). We ended up purchasing two cars and 6 hours later was finally free to go. So much paperwork and waiting around. The we were told we couldn't use a personal check and had to get cashiers checks. Even a local branch our bank wouldn't do that large amount in short notice!!!! We had to wire money which was stated to arrive the next day. So after returning to the dealership twice already, left without the cars to wait for the wire. At 5 pm after my husband just left the place, they told us to come back that the wire went through. We were so exhausted and flabbergasted at the process we told them tomorrow we would be in. They actually did bring us the new cars that evening and took in our trade in. That was nice. But wow! What a fiasco to give them $75k!!!!! I don't think I'll do business there again and while we get a free oil change, don't know if I'll go there after reading the other reviews. Come on McGrath- you're a big name. read more

Great sales team, attentive and willing to work with us on trade, sale price. Transaction was frictionless & speedy - uneventful, meaning no last minute surprises etc. Great experience overall! read more

November, 2024 we bought a 2024 Audi A3 from McGrath's Audi of Morton Grove. The car had a dent on the rear door and we agreed to buy the car if they'd repair the dent. They issued us a "We Owe" agreement that stated they would repair the dent. When we picked up the car the dent was now turned into a protrusion. I can't say if it's excess paint or it's from banging out the dent but the metal now sticks out. I called Carlos on Wednesday, he said he'd call back Thursday. I finally tracked him down that afternoon and he said he'd call me Friday. No call so I went into the dealership Saturday and met with the GM "London". London advised the following in summary: The dealership determined that the repair was to the best of their ability and they write their agreements with that wording so they can determine when the repair is complete and, customer satisfaction is of no consequence to them. I asked if I had purchased an R8 as opposed to an A3 would the result be different. He continued, in summary, that I didn't buy an R8 and the repair was as good as they were going to do for an A3. He also claimed that this was the best we would get for a "free repair". London said he'd call me on Monday, and he didn't. When I reached him on Tuesday he claimed he'd call on Thursday, and no call yet. My family has done business with the McGrath family of dealerships for decades. You always knew you could find a cheaper car but you'd never get the level of service you'd get from McGrath. The old man McGrath at the Buick dealership was a gentleman and a handshake was his word. I was with my father-in-law and brother-in-law when they bought Nissans from Scott McGrath at their Nissan dealer. Our family bought over a dozen vehicles from Ron Hopkins Ford, Ron being the son-in-law of Mr. McGrath. My sister bought numerous cars from Gary McGrath over at Honda. And this was our second Audi from this dealership. It is sad to see how either the McGrath family has changed, or how their employees are destroying their reputation. But like London told me to my face "It's not 1995 anymore, it's 2024 and this is how business is done". read more

Audi Morton Grove - This is the repair by the dealership. See my review of how they treat you when you 'only' spend $35,000 - Car Dealers Near Me - Morton Grove, Illinois

I would not do business with this dealership! They sold a car to someone else that we committed to and then when talking to management they replied "ma'm it's not a perfect world, mistakes happen." Then tried to pin it on a 20 year old salesperson. No accountability from management and so shady. read more

Bought 2019 Audi Q5 in June 2023. First Audi ever for us. Since then, 3 problems and NONE COVERED UNDER EXTENDED WARRANTY we purchased. 2 of the repairs paid out of POCKET!! 3 repair (not covered under warranty), not only did the Service Advisor "Maria" majorly INSULTED us as a valued customer with her indirect INSINUATIONS, she told us the cost for this repair was $14,000!!! YES that is correct $14,000!!! Knew right then and there WE PURCHASED A LEMON!!! I NEVER WANT TO TALK TO MARIA AGAIN EVER!!! Jasmin immediately listen to the entire story, sequence of events and has a MAJOR HEART AND TRULY CARES!!!! It's obvious that Jasmin wanted to make THIS RIGHT and DO THE RIGHT THING!!! She got her General Manager (Jose V) who showed PASSION to get this RESOLVED!! Secondly, Jasmin got the Finance Manager involved as well (London) and he treated this as an URGENT MATTER!!! Lastly Jasmin introduced us to a Sales Person (Caroline). I have to admit Caroline was NERVOUS as she was kinda informed of the situation and the BAD TASTE we had in our mouth from Maria (service agent). Caroline was EXTREMELY APOLOGETIC for Maria's harmful words as were Jasmin & London!! This issue was NOT ABOUT MONEY as much as it was about PRINCIPLE!!! 5 hours later, we walked out with a 2021 Audi Q5 and DID NOT END UP "UPSIDE DOWN." Jasmin is HEAVEN SENT as she really is the REASON WHY WE CONTINUE to do BUSINESS!!! Jose V (General Manager) was very apologetic about our experience!! Yes this was a NOVEL but I want to give CREDIT to where credit is DUE!!! Jose V, Jasmin B, London & Caroline THANK YOU FROM THE BOTTOM OF OUR HEARTS!!! One bad employee DOES NOT REFLECT what you all STAND FOR!!! You are my AUDI FAMILY Trav & Lissett read more

Understaffed and stressed service department. No one greeted or even acknowledged my presence as a human when I walked into the service area after parking my car. It was clear the two workers (at 8:15 AM) were with customers who each had big issues and weren't moving along any time soon. Loads of other customers stood around the service desks, waiting to speak with someone. These customers had looks that ranged from annoyance to downright anger because there was absolutely no one to speak with. I had to ask another customer if I was in the right place for service. He said yes, but next time, I should consider going to the other Audi dealership because they had more staff and better organization. I was finally next to be helped, and the available worker slowed his pace considerably, arranged papers on his desk, and avoided addressing me in any manner & at all costs. I was finally helped by Arameh, who zipped in out of nowhere, thankfully, took care of my service requests and got things going. He was excellent. That's why this review got 2 stars instead of none. I don't think I will return. It was $200. for an oil change, with no indication of when the car was due for the next one. read more

Vaden and Gerry deserve 500 stars for their exceptional sales expertise. Among the best I've encountered, they provided clear, transparent guidance throughout the car purchasing process. Despite my penchant for changing cars frequently due to extensive driving, the dealership experience was typically arduous--yet, dealing with Vaden and Gerry was remarkably efficient. While most dealers wasted my time with unnecessary complexities, these professionals presented straightforward, precise figures. It was the quickest and most seamless car purchase I've ever had. Many thanks to them, and I'll wholeheartedly recommend them to anyone seeking an Audi. Ps Hope other dealers learn this :) read more

Audi Morton Grove - Car Dealers Near Me - Morton Grove, Illinois

I adored my 2021 Audi Q5 that I bought here, but dealing with the service department at Audi Morton Grove was a nightmare. It has been about two weeks since I traded my car, so I thought it was about time to beg anyone who reads this review to PLEASE FIX THE SERVICE DEPARTMENT. Shortly after purchase, a warning light came on and constant beeping when I drove my car. Now, I know the initial issue with this car was not the dealership's fault, but it was poor management of the service department that ended up turning into a year-long saga. Not only was their communication atrocious, but they simply could not figure out what was wrong with my car. At one point they held my car for five days straight without any communication. I had to follow up each day before close to see if my car was still even there. At pickup, surprise! They replaced the steering wheel without a word beforehand. It was great that this was covered by my warranty, but the warning light came back on as I drove through the parking lot. Turns out, the "fix" was a simple meter setting error--my car was reading in kilometers, not miles. This discovery was a year in the making. After that hurdle, things seemed okay for a while. Then, in May of this year, I brought my car in for routine service, right before the 40,000-mile warranty limit. At pickup they said my oil had been changed and that all was fine, except there was a new warning light. They suggested that I pay $2,000+ to redo the entire electrical harnessing to fix the issue... they claimed I had damaged the undercarriage and caused this. Knowing I hadn't been in any accidents, this screamed scam to me. That was the final straw for me and my family. Thankfully, Lekas Auto diagnosed it as a faulty headlight sensor for under $200. And after it was replaced, I turned my car in. My final thoughts? If you enjoy chasing servicemen who ghost you, questionable recommendations, and not even a car wash after pickup, you've found your dealer! But in all honesty, I just hope that this dealership gets it together because I think McGrath can do better. read more

My credit card got compromised after visiting the dealer for service. It was the only place I used this particular card. And the only place that had physical contact with my card. Be careful using your card here. read more

A+ buying experience. Called this dealer in December 2024 bc there was an Audi A6 prestige on its way from the factory. The follow up and follow through was fantastic! Today we arrived to take a test drive. We were in and out in 2 hours with a new car! No weird sales tactics. Straightforward and painless all the way around! read more

Lied about the value of my trade in to scam the customer on money. Not trustworthy to do business with in anyway.

Nice facility, great inventory, and a well appointed service department. The sales department is far from a professional operation, which makes for a disappointing customer experience and reflects poorly on Audi. They need some adult supervision and to drop the boiler room bro culture. There are other dealerships in the area that may be worth a look before going here-- Fletcher Jones in the city or Audi Exchange in Highland Park read more

Buyer beware - we purchased a used car from Audi Morton Grove, this was a cash deal. A few days later we received a call from them stating that we owe a city tax of $300 +. On the signed bill of sale, it shows an N/A next to city tax but because their finance manager, London made a mistake on the paperwork, they are now saying we owe this money. This was a mistake the dealership made not us - therefore, they should be paying for the city tax. They are refusing to pay for something that was their doing and for the measly amount owed, they are now going to get a bad review. Use caution, read your bill of sale before SIGNING! read more

I went in with my 2016 Audi A8 for an oil change, no appoint, Jaylene greeted me and took care of it as if I did. Out standing service, hand car wash and a smile. The car was parked in the service drive ready to go. Nothing beats honest and fast service. read more

Audi Morton Grove - Nice and clean. - Car Dealers Near Me - Morton Grove, Illinois

Kenny in sales was super helpful and patient, and is one of the few people in sales who actually followed up with me after I took a test drive. Dealership and service center are very nice, and I have been to many. Too many! read more

I am done bringing my car in for service here This place never has a loaner available. Ever! They have not had a loaner available in the last 9 years for me. A total joke dealing with their service dept. My next vehicle will not be purchased here either. They need to learn what customer service and satifaction is. read more

Ibrahim our sales rep did an amazing job helping my wife and I purchase a Lexus nx 200t. He is very knowledgeable and was very patient. All the other people there are great! read more

Audi Morton Grove - My Lexus NX - Car Dealers Near Me - Morton Grove, Illinois

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Be very wary of there code diagnostic. Told me I needed an O2 sensor for $800.00. No code registered on my OBD reader and after repairing something unrelated, stated that the O2 code disappeared. I had declined this repair due to the ridiculous price and it not showing on my OBD. So.... Scam. read more

I recently bought a car from Mark Youhanna at Audi of Morton Grove. The service was excellent and I have only positive things to say about my experience. The team was honest, straightforward and made the car buying process as easy as possible. read more

I just want to say thank you to this dealership especially to Omar and the business manager to making my purchase of my Audi as smooth as possible and I got a great price and deal out the door and extended warranty included in the price for my Audi and I couldn't be more happier and picking up my car this coming week, Thanks again for your great customer service and professionalism is deeply appreciated. read more

I brought my car in for service. It was THE MOST wonderful experience. The service manger Arameh and staff were so accommodating and efficient!!! My loaner was ready waiting for me and my car was washed and ready in two hours just as planned!!! read more

I had a great experience purchasing my Audi. My salesperson was Tarek. He spent time going over the car and giving me tutorials on all the bells and whistles The team at McGrath from the sales managers, Jose and Steve to the service dept helped the process go very smoothly. I'm sure I will have more questions and I know I can call them and they will be available to help. I highly recommend McGrath and love the car!!!! read more

Audi Morton Grove - Car Dealers Near Me - Morton Grove, Illinois

Great sales team! Christian was honest and to the point. There were no hidden fees or add-ons, and we worked together to get a great out-the-door price. Even though I drove a hard bargain on a used car, we had fun hammering out the deal. I still get all the McGrath benefits even though it is a used car, which is a nice plus. read more

Jordan Jimenez was excellent to work with. Respectful, knowledgable, and not overly pushy with follow ups. I like purchasing a car in a simple, matter of fact way and he was able to adjust to the approach. Thanks Jordan. Matt A'Hearn read more

I took my car in for service and talked to Christian while I waited. He walked me around and we looked at various cars, never pushing me to do anything. We ended up driving a few. They made an offer to buy my car or trade it in for something else. The offer was good and I went home to think about it. A few days later he called me with a trade in offer and it was much better than I anticipated. If I was going to trade though, I wanted a specific vehicle. Gerry and Christian found that vehicle and were able to get it in a short amount of time and honored the same deal as they offered for the car they had. This is now my second Audi from Audi Morton Grove and I couldn't be happier with my new S5 Sportback! read more

Audi Morton Grove - Car Dealers Near Me - Morton Grove, Illinois

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Came here because I found a vehicle I seemed to like... Joshi was amazing. He was able to help us out and get right to it. On the other hand, the sales manager-ugene is the most terrible person ever. He sat there and tried upsell us on extended warranty and was very rude when we friendly declined it. He even asked what luxury vehicle have we ever owned which is outrageous... didn't even wanna shake our hand after all paperwork was signed. Never coming back again. Terrible service on Eugene's end... read more

I will never, ever do business with this company again. Their extremely poor communication and dishonest business practices left me very frustrated. The company did not have the part in stock for a repair when they said they would, causing me the massive inconvenience of driving almost 90 minutes round trip to come back the following day. Andrew my sales representative was nice, but said there was nothing further that could be done to make the situation right when I brought the inconvenience up to him. Buyer beware at this dealership. read more

DON'T STEP FOOT IN THIS DEALERSHIP. The management will tell you whatever you want to hear to get you to buy the car, but after the sale is done, they honor nothing. I really want to like this dealership and have a good experience. I will start by saying our sale guy, Antonio was wonderful and a very nice young man. He did nothing wrong and if this was a review for Antonio only, I would give a very positive review. At first, I thought the manager Tommy was also a nice person but found out quickly that was not the case. Like many of the other negative reviews for this dealership, I feel I was also a recipient of the bait and switch trick. The manager told my son and I that he would take care of changing out rims from his previous car to the new Audi. Before I bought the car, I asked him to verify the rims from the old car could be used on the new car. He assured us prior to the sale they " would for sure fit " and "they (the dealership) would take care of it." This info was the tipping point for us to buy the car. I also asked my son separately to verify his interpretation of what was being said, and he agreed with me that they said the rims would fit the car and they would put them on. They did neither. After the sale, and after I brought the new car in to have the rims and tires switched, we were told, "Oh the rims actually dont fit the tires" and also "No, we aren't going to take care of it." When I talked to Tommy on the phone about the failure to fulfill this presale agreement, he started raising his voice at me and I asked him to stop and I refused to continue the conversation. He completely ruined the whole experience and did not live up to his word. I don't feel you can trust this dealership to honor agreements made, as once you buy the car, they changed their story. There are plenty of Audi dealerships in the Chicago area area. I wouldn't even step foot in this place, even if if you think you're getting a great deal and sign the papers, anything they promised you will not be fulfilled afterwards. read more

I bought a preowned A5 Sportback here recently and have to share that, overall, the experience was excellent. The showroom, biz area, and service areas are what you expect from Audi. Staff wise, Rony was terrific to work with-- his product knowledge and professionalism were right on with the Audi brand. He's been appropriately friendly and super helpful throughout the process. Jasmine handled the negotiations and was a pro to deal with as well. It's too bad though, that in 2020, dealers resort to old school tactics to try and maximize profits on a transaction. We went back and forth at least three times and they threw the kitchen sink of cheesy tactics to try and wear me out -- paint protection, low balling my trade in, and charging for tire nitrogen. This dynamic, and the 4.5 hour process kept this from being a fiver. On the finance front, Jeff was terrific--he kept things snappy and kept me fully informed on loan and extended warranty details. Very friendly and professional as well. I'm lovin' my new ride and would recommend that you check out Audi Morton Grove . Their advantage program is awesome and I look forward to many years of ownership with their help. Four rings! read more

[AUDI MORTON GROVE ] I am writing to express my utmost satisfaction and gratitude for the exceptional service I received at your dealership. As a customer who recently visited your establishment, I wanted to commend your team on their outstanding professionalism, efficiency, and dedication to customer satisfaction I am incredibly satisfied with leasing my Q5 at your dealership. I wholeheartedly recommend your establishment to anyone in search of a pleasant and professional car buying experience. Thank you once again for your outstanding service, and I look forward to continuing my relationship with your dealership in the future. read more

Zain and the team at Audi MG are experts in their craft, invested in the relationships they forge with customers, and willing to negotiate to make a great deal. I felt welcomed by their sales team, got all of my questions answered, received clear explanation of the financing, and have already started to take advantage of my post-purchase benefits. Highly recommend working with this team to learn more about these great cars and purchasing your next Audi! read more

Well the main thing you need to know is we left with a car! And an AMAZING one at that!!! I LOVE my new car. We got the Audi eTron - which is their fully electric SUV - and I've enjoyed driving it every single day. I told my husband I may even sleep in it one night. What brought us to Audi is that our family size increased by one new member and we needed more room; more cargo space and trunk space (is that the same thing?). Our buying experience was probably a little more unconventional than most. We spent three full days there before we got the car home. But I can say, the sales rep we worked with, Gerry, was excellent. He was extremely knowledgeable and well-versed on the car. He was personable and overall a like-able guy. He absolutely contributed to our purchasing decision. The place is clean and spacious. Mostly everyone was friendly enough. Granted, their vying for your business. Bathrooms were clean and air-freshened. They had a coffee counter. Although, INFINITI offers free snacks and small food items. I never saw any food for customers & clients while there. Word to Audi - as much as we are paying for those cars, you all could up your coffee/tea/hot cocoa station with bakery items/snacks/small bites, even if they are from Costco. If you are in the market for a car. SEE GERRY! He's your guy. And he's a decent human being. Believe me, you want to buy from him. read more

Audi Morton Grove - The eTron - Car Dealers Near Me - Morton Grove, Illinois

Me and my wife usually get good service experience with Audi Morton Grove Service but NOT TODAY. I have been coming here for our Audi Q7s and today I received No calls, no text updates as promised. Every time I call the service advisor is unavailable and my texts were not answered. I had to find out my car is ready from the service receptionist. read more

Audi Morton Grove - Car Dealers Near Me - Morton Grove, Illinois

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I am pleased with my buying experience at McGrath. My first visit here a few months ago left a bad taste in my mouth. Reluctantly, when I saw the model I was wanted on sale, I reached out to them again. I let them know that based on my past experience and Yelp reviews, I had serious reservations doing business with them. Lucas and Reny did a good job. The were pleasant to deal with and I got the car I wanted. I gave three stars instead of five stars because they tagged on a previously undisclosed "lease disposition fee." The finance manager assured me it is a standard cost. If that's the case, it should be disclosed during negotiation, not quietly added to the lease. read more

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This dealership does not belong in Morton Grove. This is the grimiest, most deceitful business in the village of MG. Babylon and Jasmin are NOT GOOD PEOPLE. Allow me to explain: I made an appointment to see one particular S6. I'm an old school guy and my time is very valuable - so I cut right to it. "What is the out-the-door price for this car? I am not interested in extended warranties, protection plans, etc., etc., none of that. Just tell me how much and I'll come back with a check." Babylon was so upset that I didn't want to finance through them. As you should know, dealerships, at the very least, get kickbacks from selling financing on vehicles, and this place probably charges an extra point for themselves on top. I'm confident they do. He kept asking for my social so he could "try and match" my credit union. Complete ignorance. Finally, he left after I had to tell him a little more directly, "don't worry about the money, I'm good". He brought the car around and me and MY FAMILY took a look at it and were ready to buy. I signed an agreement and HE SIGNED A BILL OF SALE that I took to my credit union to have them make out a check. I returned with the check, handed it directly to Jasmin, and I told her that I was taking my daughter to swimming and that I'd be back to sign the paperwork and pick up the car. She was also upset that I didn't "go upstairs to talk with the manager" and I told her I wasn't going to miss my daughter's swimming. I was at Niles North, just 5 minutes from the dealership, and practice was ending in 10 minutes, when she called me and told me they sold the vehicle. She didn't even say sorry. She acted so nonchalantly through the phone, no shame whatsoever. This was actually the second time Jasmin showed her rancid character to me but shame on me for giving this place a second chance. I asked the salesman whom I'd been working with if this was a joke. After about 10 minutes, he called me and told me that "my managers were trying to sell this car to someone they knew but couldn't get financing until just now". AUDI MORTON GROVE HAD A CHECK FOR $67.582.55 AND SOLD MY CAR TO SOMEONE ELSE. JASMIN WAS HOLDING THE PAID IN FULL CHECK IN HER HANDS AND STILL SOLD MY CAR TO SOMEONE ELSE. All because I would not finance through them. They'd rather make an extra thousand dollars in fees and financing than honor a relationship that could have bore way more fruit than that. I could have had a great experience and brought my friends and family here. These people are only in it for the quick buck. The quick sale. Lost on them is the importance of good business practices and building long term relationships. I could do nothing but laugh. Literally, I laughed because it was the most ridiculous thing I have ever experienced. They showed the car to my family. My kids. They gave me a signed bill of sale. I brought them a check. For the entire amount. I personally gave Jasmin the check and could see in her face how defeated she was that I didn't finance through them. And then they sold the car while I was watching my daughter swim. This place and these people are what is wrong in the world today. They should be ashamed of themselves. I've since purchased through Audi Exchange on 41 and I couldn't be happier. Everything happens for a reason. Jasmin, Babylon, and Audi Morton Grove showed me their deceitful business practices so that I would go to Audi Exchange and receive a remarkable experience and do business with an organization that deserves my favor. Whatever you think you'll find or get at Audi MG, you'll get more and be respected at Audi Exchange. read more

Audi Morton Grove - Car Dealers Near Me - Morton Grove, Illinois