1. New Ride Inc

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Evanston, IL

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New Ride Inc

4.4 (26 reviews)
Open • 9:00 am - 6:00 pm

Services - New Ride Inc

Routine automotive maintenance

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Recommended Reviews - New Ride Inc

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Photo of Jia W.
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11 years ago

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7 months ago

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1 year ago

Great people explain everything. Work until they fix your issue. ***** Highly recommend them. Thank you!

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7 months ago

If I can give a negative star I would . Jimmy is very unprofessional and the mechanics do more damage than good

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2 years ago

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3 years ago

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3 years ago

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11 years ago

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10 years ago

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14 years ago

Got my mirror chopped off, and these guys were friendly, honest and fixed it quickly for a lot less than I was expecting.

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11 years ago

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12 years ago

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12 years ago

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Review Highlights - New Ride Inc

“Jimmy and Boris consistently provide honest assessments of what maintenance/repair need(s) to be done vs.”

Mentioned in 11 reviews

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McGrath Evanston Subaru - Come visit us today at McGrath Subaru and explore our wide selection of vehicles waiting for you!

McGrath Evanston Subaru

(381 reviews)

Great technicians. Explain everything and always respectful. They have an app and always know how…read moremy car is doing, what might need fixing, when I need an oil change etc.

They LIE. Usual games in buying, I have seen worse at other…read moredealers. So only 4 of 5 for buying gauntlet. But when I had a known defect, and it cost me $2,000 to fix on the road at a dealer (and 2 nights hotel over a weekend after being towed from middle of nowhere), they just lied. They promised to get back to me. I understand being busy, so I waited for salesman to return call. Then I escalated to manager on duty when I stopped in store (and returned their inventory control fobs). No response after 4 phone calls. Then I escalated to Sales manager. Promise to resolve and work with service manager. Multiple calls later no response since before Memorial day. We are now well past 4th of July and looking hard at Labor Day. Even if they would not honor the problem, I asked if they would reach out to Subaru of America on my behalf to see they support. So 2.5 out of 5 for commitment to customer. The part that really frustrated me is they screwed up filling my license plate transfer for 3 months that they charged for. That set me up for an Deerfield cop with ALPR to give me a ticket that took me hours and hours of time at: - the Secretary of State, - talking to my insurance company, - talking to McGrath (at various levels and waiting for someone else to be in 'tomorrow'), - talking to my lawyer, - calling Springfield office of Secretary of State, and - a whole day to drive up to Waukegan for the ticket costing me more gas, tolls and a day of work. So 1 out of 5 for following their contracted, legal, fiduciary duty to file paperwork with State of Illinois (by simple computer website). I hate seeing a License plate holder from any of the McGrath dealerships on cars around Chicagoland. TLDR: They lie and don't follow up to their commitments.

The Autobarn Mazda of Evanston - 2025 Mazda CX-70

The Autobarn Mazda of Evanston

(418 reviews)

Exceptional service and real advocacy…read more Taking a car in for repairs is stressful, and I expected the high costs most people face. That was not my experience at Mazda Autobarn. My 2018 CX-5 had only 55,000 miles, yet repeated evaluations uncovered a cracked head gasket and two more major repairs, work that could have cost me thousands. My service advocate, Katie Wishnoff, treated me as more than a customer and refused to let me face those costs alone. With Service Manager Victorino Maristela, she worked with District Manager Mike Apps and District Service Manager Lisa Kavesh to get my repairs approved by Mazda. In the end, I paid only a fraction of what I expected. Technician Bryan Flores performed all of the repairs and returned my car in excellent condition. Thank you to owner Vivien Fisher and the whole team. Katie is a true asset, and I will gladly recommend Mazda Autobarn to anyone.

I am so glad these folks have patience for people like me. I had an accident a couple weeks prior…read moreand had purchased the previous car from this dealership with a decent interest rate. It was a decent experience then, but it was an excellent experience now. We even used their service department and never had an issue. We initially were going to buy at a dealership closer to our new home, but they just couldn't match up to what we were looking for and it felt icky. So we went back to Evanston. The lot at the dealership itself is a bit small and doesn't hold all of the cars in inventory. So as we were looking for the perfect vehicle, we realized that the right cars were at their other lot behind Target. So we had them find the 3 we were considering and pull them out for us to check out. The one we went there for missed a few boxes on our wish list, but the new soul red CX70 with the moonroof was exactly what we were after. Lastly, was the financing, we actually went in expecting to buy at 4.9 percent and they ended up financing at 1.9 percent. That value is really hard to find! The price was right, the interest rate was right, and the car was right. This has been a pleasure.

New Ride Inc - autorepair - Updated October 2026

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