I had a very unprofessional experience with this body shop. The owner tried to get me to send a…read moredeposit even though he couldn't give me a clear timeframe for when the work would actually be done. On top of that, he was very rude and dismissive on the phone when I asked basic questions about scheduling and the process. I wouldn't recommend doing business here unless you're comfortable paying upfront with no clear plan and dealing with poor customer service.

Great quality and professional service. Highly recommended. Kevin is great and paint matches.read more

Great business! Very accommodating to my issues. Excellent communication throughout the entire…read moreservice! 5 stars all day long

CAUTION! High labor rate may cost you when you're presented with final bill…read more My family, or I, over the past two decades, have brought several cars to be repaired by Superior'sbody shop, and we were always pleased with the results. However, our most recent repair experience was shockingly disappointing, and eye opening, to say the least. We used to trust Superior Auto when it was run by Tom, senior. Not any more. The business seems to be now run by Tom Junior, and their focus seems to be more on extracting as much money from a repair as they can get away with. We were given an initial estimate and was told by Tom that it could change, "once we get into opening things up --we may find things that will need to be covered under a supplemental claim that you can submit to your insurance carrier." The repair was to fix a four-foot long scratch on the passenger door. Little did we know that Superior's labor rate was significantly above the area's average labor rate. Without checking with us or the insurance company, Tom proceeded with repairs without getting our final approval and when the job was finished we were presented with a bill that was $2,000 over the original supplemental estimates by both parties. Our insurance company refused to pay the higher bill which was far above the supplemental estimate. The difference was due to Superior's high labor rate, which was about $40 over prevailing area rates, according to our insurance company. Refusing to negotiate a compromise,Tom gave us a a business card of an attorney that specializes in fighting insurance companies for these kinds of disputes. His take it or leave it attitude left us with no choice-- we needed our car back and paid the inflated bill out of pocket. A $6,000 bill to repair a scratch in the paint and to replace a door handle-- I shudder to think what an actual fender bender would cost with these guys. However ,the greatest disappointment was not being made aware of the discrepancy between the body shop and insurance company's estimates before the repair was initiated. We'll never go back to Superior Auto for any work. If you too too, bring your business to this shop be aware of this practice and run away if Tom tells you "We can submit a supplemental estimate..." unless your insurance company will cover his labor rate.

Had some work done at Dynamic Collision after my left side door was damaged and badly scratched. I…read moredropped it off on Monday, and by Wednesday, it looked like a brand new car! They did a fantastic job and the turnaround was incredibly fast. I'd definitely recommend them to my friends and family.

These people are professional, from when you enter the establishment and explain the issues with…read moreyour car, to when you leave. Office is clean and comfortable, and the prices are reasonable for the work done in a timely manner. I LOVE DYNAMIC! THEY TELL IT LIKE IT IS

Excellent service. Scotsman's handled repairs on my Audi in…read moreless than two weeks. All repairs professionally done, the car looks like brand new again. After a fender bender, we chose Scotsman's for the repairs and are super glad we did. They coordinated with the rental car company and Geico seamlessly to make the process simple. A detailed estimate was provided quickly, and repairs were perfect. Thank you to Jim and Anna for your friendly and professional service!!!

When the Mrs' car was involved in a fender bender in the LIRR parking lot, our insurance company…read moresaid we could go anywhere... but recommended Scotsman's. It was great advice. From the first meeting, through returning our car in perfect shape - Scotsman's kept us in the loop by phone and text message. When we realized our parking sticker was on the bumper that was to be replaced - and learned the Town Of Oyster Bay would charge us $200 to replace it if we couldn't bring the old one in (silly law) - we called and asked Scotsman's to do what they could to save it. They steamed it off, and returned it when we picked up the car. The repairs were flawless, and the car was washed and detailed. It hasn't looked this good since the day we drove it home from Audi. I'm hoping we never need an auto body repair shop again - but if we do - we'll come here.

Marvin was great I have been searching for someone for two months and I finally found someone and…read morehe was able to give me a good price and get my dent out in a couple of hours. I am super happy with the finished product and would definitely recommend him to everyone in NYC

Fantastic experience. Marvin is professional, extremely friendly and helpful. Work was top notch,…read moreprices totally fair! Did a stellar job fixing 2 tricky dents, looks likes new!! Can't recommend enough!

Car mishap a few weeks ago...hit and run in front of my house. Insurance company sent me to them…read moreand the entire experience was great starting with Donna helping me with an appointment to all of the rest of the staff. Big thanks to Nick for all of his help throughout. This was the most painless body shop experience of my life AND they did a beautiful job. I hope I don't need them again going forward, but I wouldn't bring a car anywhere else.

These guys are crooks. My car was towed there after an accident (I was never asked where I wanted…read moremy car taken to). They literally held my car hostage, wanting over $4,000 for storage fees which broke down to $175 a day! They would not take calls from my insurance company, nor would they return calls. The adjuster was unable to get to see my car. No one was ever available to speak with and, at one point, they actually wanted me to agree to paying them $1,000 AND sign over my title to them! After 25 days of them holding my car hostage, the insurance company told them I had had enough & was going to contact ABC News, News12, and retain an attorney. I also went to the village clerk's office & registered a complaint. That's when they finally released my car. I have advised the Village of Lynbrook of the situation and have asked them to NOT renew their tow license. These guys are despicable, disgusting crooks & I have no idea how they sleep at night. They would never stand for their wife/daughter/mother ever being taken advantage of they way they tried to take advantage of me.

Jimmy and his staff are true professionals. My car was completed quickly and perfectly. I cannot…read moresay enough about how happy I am with their work. Thank you to you and your staff for making it all seamless.

2nd time I brought my car there and they are not good. Damaged my window. Won't use again. Avoidread more

Very unprofessional! The hours online are not correct. I had attempted to pick up my car from their…read moreyard multiple times and even had some of their staff members hang up on me more than once when attempting to have a tow pick up my vehicle. I had arrived to the location at 10AM (mind you they apparently open at 8am).. and had staff members pick up the phone from inside the facility just to tell me I can't return until 4:30pm! The communication is terrible on their end, leaving multiple messages because they will not answer calls and when I am physically at the property, they will not open the door.

Steve is so friendly, polite & helpful and the shop did beautiful work on my car after an accident…read more Highly recommended!!

Stand up guys who offer great service. I would recommend this small local mechanics shop for anyone…read morewho needs servicing on their vehicle.

Finally! I found a garage with mechanics who seems to be honest and upright! I couldn't speak…read moremore highly of this garage. I've referred many people to them and they have been very satisfied with them also. Thank you guys for being there and knowing how to repair a vehicle with integrity. You are truly an asset to this community.