This company is very professional and accommodating! They anrrived and performed the service…read morequickly! They quoted a price and stuck to the price quoted. The technicians explained everything and showed me before and after pictures! I highly recommend them for your duct cleaning needs! I'm very pleased!

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Thank you I am…read morecurrently renting a home in Dallas Georgia where I'm responsible for pest control. I thought I could manage with the DIY kit I bought from Facebook and all that it killed were crickets. It wasn't until I found a wasp nest under one of the alcoves on the front of my house and having to kill a spider, with babies pouring out of it that I finally realized enough is enough!! My sister lives in the area and recommended a chain service, but I found their online reviews to be consistently negative. So, I did some research on Yelp and Google and found Hole-In-One Pest Solutions. I wish I had called earlier as I continue to put this off despite having additional spiders coming through various cracks, corners, doorways, etc. The customer service representative was extremely helpful and kind. Super easy to talk to and helped me set up my first pest control appointment. I've always lived in an apartment so I've never had to deal with this before. I appreciated her patience and compassion as I explained my terrifying wolf spider story. Within just a couple days (due to my schedule) I had a tech out at my place. He listened attentively to the issues, and after a walk around the perimeter we agreed to a treatment plan and price. (Side note - a big turn off and red flag for me is when companies try to guilt or scare you into a subscription or additional services. This was NOT the case. Thank you for treating me fairly and not taking advantage of a first time homeowner/renter. I will always respect the integrity of a company that stands behind their services and work to create value added packages without the over the top sales pressure, and that starts from the top, so kudos to your management!!) When I say (my tech) Trace Barron went above, and beyond, he went above and beyond...stay tuned. - Laid down traps inside of my garage - wore shoe covers when coming indoors - cleared away existing spider webs from outdoor areas for me - washed down windows where pesticide had dripped down on windows from wasp nest removal Thank you Trace for caring about me, my home and my dogs. More importantly, thank you for ridding my house of those god awful eight legged creatures. I truly appreciated your compassion and attention to detail. I would recommend Trace and the team at Hole in One Pest control to anyone in their service area. I promise you won't be disappointed.

The Hole In One pest control team led by Tony is one of the best pest control services we had in…read morethe past thirty years. The following is an excerpt of the feedback I sent to Hole In One. "I want to recognize Matt for his highly professional, comprehensive service today. As you know, I recommend your services to anyone interested in pest control. Today's service motivates me to post good reviews on Google and Yelp. Why? I asked Matt to remove a hornet nest large enough to fill a five-gallon bucket. He extracted the nest while maintaining a calm and confident composure. Most importantly, he recognized that my mother-in-law, someone who loves gardening and nature, would appreciate a keep-sake. So he gave her a piece of the nest's outer layer which made her day. Thank you for creating and maintaining such a good team."

So this company is extremely responsive, arrives on time, does the work, informs of any issues to…read moreaddress in the future (no pressure discussion) and has presented reasonable pricing. I have used them twice now-once - planned and once - unplanned. First service was to clear dryer vent since it had not been done in the 8 yrs (new install) I have owned the home (my bad). David cleared it, tested the air flow and everything worked fine. Advised of a future need which would be a warranty item thus a little more cost and time to complete. Second service - 2.5 mos later late on a Friday, the dryer went into a full alert due to high pressure and shut itself off (built-in safety mechanism). I contacted the company that evening baffled as to why and when could they send someone to inspect it. They responded late that evening that David would arrive first thing Monday morning. He arrived on time - checked the airflow which was fine but the alert was still active. So David went into the crawl space to inspect the duct system and behold it was bad and dangerous (from 8 yrs ago) - flex duct which was easily 3X the length required, 2" vs 4" piping in/out of crawl space using pvc piping, compromised flex duct in the laundry room causing dust to settle around and behind the washer and dryer units - not evident in the open area. It was all incorrectly installed and ultimately dangerous to my home. I was fortunate that I had never suffered a fire. He quoted me a repair and 4 days later he was onsite resetting the whole duct system. Ran into a problem with ducting into the crawl space, dispatched a couple of his guys to come and assist and the work was done in 3 hours, space cleaned and everything tested and the alert was resolved. Pricing was acceptable. I will definitely engage them again if and when necessary. Thanks

I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

I had my ducts cleaned in November after having some major construction done within my home. The…read moreowner of All HVAC Services had referred me to ZeroRez stating that in his opinion, they were the company that did the best duct cleaning from any of the companies he'd seen. So, I called & set up my services. The two guys that came out were professional and did a great job cleaning the ducts as well as the dryer vent. They stated that everything was back in place, turned the lights off in the attic & closed the door. They provided before and after photos of the inside of the vents. I was happy with the work. Stupidly, I didn't think to go in to the attic to double check. I even referred some of my neighbors to ZeroRez. That was until I recently had an issue with my a/c which prompted me to go in to the attic with All HVAC Services owner. When we went in to the attic, we found some of the ductwork laying on the floor & the webbing that had previously held the ductwork in place was cut & laying on the insulation in my attic. Needless to say, I was pretty upset. The owner of All HVAC Services told me to contact ZeroRez to let them know, so I called. That was almost two weeks ago & still haven't received a call back from a manager. All HVAC Services owner was apologetic since he referred me to ZeroRez. The owner fixed the duct work and added it to the other items I had to have fixed. In the end I'll say, the initial cleaning was great. Neither I, nor the HVAC team could figure out why ZeroRez cut the webbing from the duct work as this was not necessary and ended up costing me more money. They could have at the very least notified me that they had to cut it for whatever reason, but failed to say anything. I could have had it fixed right away if I had known. ZeroRez customer service, when it comes to issues/complaints is not good. I expected more given the way the company initially started its service with me. I'm very disappointed in the overall outcome and tbh, not sure I'll recommend them to anyone else.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

They do not come out to do their their service when they say they did. And then they still bill…read moreyou! After this happens several times over the course of a few years and calling to get this corrected - the last time this happened I cancelled service because I'm tired of this game! Their service manager tried to call and get someone out to complete the service they billed me for. I said no, I'm done. I didn't get the service when I was supposed to- I do it trust it to be done now that I cancelled. Two months later I get a letter saying they sent me to collections because I didn't pay for a service they didn't do. I called to talk to someone about this issue.NO ONE will talk to me- so no, I do not recommend a company who doesn't come when they are suppose to- but still bills you, that you have to call and complain to get the service they want you to pay for, and then retaliates against by sending you to collections for a service you didn't get - and shouldn't have to pay for. If you are in a small area like I am - find someone else but DO NOT USE THIS COMPANY!!!!

Andrew provided excellent customer service at my home and went above the call of duty by removing a…read morehuge wasp nest that I wasn't even aware of. Thank goodness it was inactive. However above the regular good customer peat control he provided he thought of doing that for me!

Had a great experience working with Arrow for a termite inspection and installation. Got a…read morecompetitive quote and was able to sign up for new install all online without having to leave my desk. They were really friendly over the phone and the local inspector did a great job working with me on the quote. I switched from Inspect All and called around with several competitors but seemed like Arrow was only one that was responsive and followed up with me. I'd recommend them for a competitive quote on your termite bond.

Solid service…read more Technicians are always friendly. Home office answers the phone. -that doesn't always happen other places. My house is big free and has less spiders. I'd hire them again, if I was shopping around.