Wonderful memory loss healthcare. Accompanied me and my husband to doctor visits. Hospice is only…read morelast option. Loving and professional care.

I am in the early stage of looking into assisted living for my mom. Richard was very helpful with…read moreinformation on their services and took the time to answer my questions. It didn't feel like a rushed discussion and I did not feel like I was talking to someone who was just trying to sell the service. I will look no further for other board and care facilities. This will be the place!

I have been toggling back and forth knowing this review needs to be done rather than not done…read more The one star was earned and you will read why. It all started as a referral thru a program called Mastercare. Glen Park was suggested to me. As I was searching for places my mother-in-law would thrive in or at least be safe in a memory care recieving 24 hour care as needed. I was my mother-in-laws sole caregiver and I was exhausted trying to provide 24 hour care alone. The thought that she would receive 24 hour care worked for me. I scheduled a tour with Wendy Wheeler for December 9, 2025 at 10am. I was sold on everything regarding the care my mother-in-law would recieve. I soon later felt I was lied to. I was showen a room with beautiful paint on the walls, everything looked new bathroom look bigger than mine at home I was wow beautiful room, nice beds. I figured that was a plus for my mother-in-law. I did a tour in the garden area, entertainment room where I was told that memory care can also be apart of. One of my big questions was how many residents are there in memory care? There was 9 residente at the time of my mother-in-laws move in date. How many caregivers are there in memory care? 4 caregivers I was told. My biggest concern was the distance. So I could visit often rather than not. I was excited she'd be 30 minutes or so away from me if she needed me which worked out perfectly. Moving forward All paperwork was taken care of and my mother-in-laws move in date was January 15, 2026. Glen Park of Long Beach picked Us up at 10 am using there transportation. Wendy Wheeler came with 2 others as they assisted me getting my mother-in-laws belongings within minutes. I rode with my mother-in-law so I could move her in and spend time with her before just leaving her there. Her and I had not been separated since 2019 I have been her full time caregiver. I felt horrible knowing I was transitioning her from home to a facility care. Wendy Wheeler soon disappeared once my mother-in-law was on the property of Glen Park of Long Beach. Wendy Wheeler never replied to my text she soon blew me off. I was disappointed and in shock. My mother-in-laws medication was not being administered. She went days without half of her meds. Even Tylenol for the arthritis pain. I kept asking and talking to GiGi the nurse who really could not tell me nothing but sorry! She's the only nurse. within days my mother-in-law was in the hospital. She complained of abdominal pain. She was sent back to facility from hospital results nothing was found. My mother-in-law was sent back to hospital this time she had an UTI and plaqued with arthritis she was in pain in her arms and legs. She was sent back to facility this time with a catheter. (I asked questions as to why did she have catheter no one knew nothing) durning the first visit to hospital my mother-in-law stopped walking stating she was in pain in legs and arms. She all of no where becsme imboile. As far as caregivers on the floor in memory care there was only one I was surprised if there was two caregivers. There were times no one was in memory care and I had to wait for someone to return so I could be let out. Caregivers were overwhelmed. They litterally said it. From the 15th of january my mother-in-law was in the hospital numerous times. February 6, 2026 was my mother-in-laws last day at facility. Facility sent her out due to bed wounds and horrible wounds on the back of her feet. My mother-in-law was left in bed for numerous hours without food without being changed. I needed help. I called my mother-in-laws care manager and asked her to visit my mother-in-law so she could see my concern. I needed help advocating her health. They allowed my mother-in-law to lay in bed without any of her ADL's being met, without being repositioned. Her heels were leaking. They looked horrible. I felt guilty for sending her there I've never seen neglect like that. February 28, 2026 I moved her belongings out. But noticed 3 new sets of pajamas was missing. I gave Wendy Wheeler a inventory list of each piece of clothing that I brought in. And at the end of the day. I couldn't have my mother-in-laws belongings back. There was no accountability. No one knew where her clothes were. I contacted the liscening department who could investigate photos were taken of my mother-in-laws condition. I'm thankful she is not there anymore. In less than a month of being at Glen Park of Long Beach my mother-in-law needed skilled nursing care to take care of wounds. My mother-in-laws wounds are at a stage 3 she will always need wound care the rest of her life. She is unable to be in a regular setting in memory care due to the care she will need due to Glen Park of Long Beach neglect.

Do not leave your loved one here. My brother was denied his diabetes medication for over 7 months,…read morewhich was only discovered during a transfer out. He had a blood sugar of 374 that day. Complete incompetence, they cannot explain what happened. It is an awful facility. The assistant director and director refuse to provide medical records. We are now taking legal action. Beware!!!

God bless and good morning,, hello and welcome to Crofton Manor…read more 1. I would like to thank the administrator and Miss Claudia for moving me in they are nice and well respectful to you . 2. The staff here are well respectful to you they make sure you are care and love the caregivers here are nice and respectful 3. The housekeepers keep the room well cleaned well cleaned they're nice and respectful to you when they come in to your room Welcome to Crofton Manor in Long Beach God bless..

Having spent my entire career as a law enforcement officer specializing as an elder abuse…read moredetective, I was EXTREMELY selective when choosing where my mom would live as her dementia began to worsen. Choosing an assisted living or a memory care community for a loved one requires careful consideration, so when looking for an exceptional facility, I took many things into consideration, and Crofton Manor checked EVERY box! The key aspects that stand out for me at Crofton Manor are: 1. Longevity and attentiveness of staff: A community with staff who have been there for a long time often indicates strong management and a stable, experienced care team. This is true at Crofton Manor. Everyone from the administrative team (Administrator (Amalia), Marketing/LVN (Claudia), on-site Social worker (Cheryl) and all the caregivers, facilities employees, and kitchen staff (and everyone in between)... are all amazing, professional, and have worked here for many years. The consistency of care provided by familiar faces is incredibly comforting and speaks volumes about the community's management and work environment. There is very low turnover in staff, and they are genuinely friendly and approachable. Their attentiveness to the residents' needs and well-being is beyond reproach! The staff makes a genuine effort to engage with residents, learning their preferences and ensuring their needs are met promptly and with dignity. This personalized approach is a major differentiating factor. 2. Safety protocols: This facility has robust safety measures which is paramount in a care setting. This includes secure environments, clear emergency procedures and safety protocols. The community maintains a secure environment without feeling restrictive, and I have complete peace of mind knowing my mother is safe. 3. Cleanliness: Crofton has a consistently clean and well-maintained facility. The health and comfort of the residents is clearly a priority to management and staff. I have never once noticed any foul odor in the facility, and my mother has lived here for almost two years. My siblings and I visit unannounced (at different times/days) at least 3 days per week, and our mom is always groomed, well-dressed and happy. 4. Phenomenal nursing staff: The nurses at Crofton Manor are extraordinary and highly skilled. They are compassionate and responsive, and they manage my mother's healthcare needs efficiently; always communicating with me proactively about any changes or concerns; often being contacted by a nurse for even the smallest of concerns. They do not take the care of their residents lightly, and have never once taken a "shortcut" when it comes to healthcare concerns. They are extremely competent, which is vital for providing appropriate medical care and responding to health needs. 5. Social worker support: Having a dedicated social worker on staff is incredibly beneficial (Cheryl is a rockstar and truly cares!). She has assisted us with navigating resources, providing emotional support to our family, and helped us with the adjustments of community living. Her expertise has made the transition smoother and less stressful. 6. Friendly atmosphere: We are always met with welcoming and friendly staff members. I have never walked into the facility to see folks simply sitting around in wheelchairs unattended. There are always activities for the residents to be involved in, and the place is decorated for EVERY holiday, bringing a special warmth to Crofton Manor. The environment created by both staff and residents contributes significantly to a positive environment. In summary, the qualities I have pointed out above (along with many others) assisted us in choosing Crofton Manor as a safe, supportive, and caring environment for our mom. We have found an exceptional assisted living/memory care community for her at Crofton Manor, which was a decision I made with great scrutiny. The facility has exceeded my high standards, providing an environment that I trust implicitly. I highly recommend Crofton Manor to anyone seeking top-tier care for their loved ones.

A little background. My mother's condition has been…read moredeteriorating both physically and mentally over the last 14 months. She's gone from hospital to nursing home, back to hospital, back to nursing home and then finally to an assisted living down in Vista. It was a very nice facility very clean, and pretty accommodating but I guess my mother is not the easiest person to deal with on a daily basis. So not long after her stay began we started getting phone calls that your mother's doing this, she's doing that and that her care level is going to go up as well as our fees.Within 3 months our cost had nearly doubled due to us being nickel and dimed for every little thing. So we decided a change was necessary and we also wanted to get her closer to other family members closer to Long Beach / Los Angeles. We did have another option of a board and Care place down in Oceanside but the trips to visit meant an entire day was taken up just by the travel back and forth. We decided to take a shot and we checked out Vista del Mar. I'm thinking we made the right decision. Though it took a while for my mother to accept the move to a different style place with a little looser atmosphere and kind of less stuffy attitude. From the people we first dealt with mainly Jessica and Rebecca down to the caregivers, housekeepers and maintenance, everything that is ever brought to their attention is promptly dealt with. I'm not saying there's too many things to deal with just saying that I think I am there more than a lot of visitors and from what I see everyone is pretty much on top of things over there. As I said before my mother is not an easy person to deal with but they seem to think she's a pleasure Anyhow since she has been there she now is able to fit into her slippers and shoes which she was unable to do at the prior facility due to her feet and ankles being excessively swollen and she wasn't very Mobile on her own at that point. Now there's times I show up and she walks around her room and she even walks herself to the dining area and she's wearing her shoes because obviously her medications are being given to her on a timely basis like I'm assuming maybe they were not before at the other facility. I'm very grateful for the care that she has receiving here and I really don't have anything negative to say about the place. Add in the fact that the aforementioned people Jessica and Rebecca and some others have volunteered assistance in possibly getting us to a more affordable level through programs because even though their rates are better than most it's still difficult for us people that are on a certain budget. That just added to the attraction of trying this place out and I'm glad that we did. It also doesn't hurt that my dog and best friend Conrad has become like a mascot of the place and spends every visit visiting with a lot of the other residents every time we are out there. All in all I don't even feel like I'm going to a facility when I show up over there it's just more like somewhere where my mother lives.

Just moved in one week ago. All seems wonderful. Staff seems very caring and helpful. Looking…read moreforward to having help with assisted living ‼‼

Really professional. I've had an amazing experience with Pepperwood. I've witnessed firsthand how…read moremuch they care about their clients. Elsa (owner) goes the extra mile and honestly I feel that she's a shining light... a model example for all resident care facilities in socal.

We visited this home (and another of the same owner). What may seem like 'cosmetic' issues (missing…read morecupboard door and cabinet knobs, cob webs on the "often-used" patio furniture and no visible tracking ithat was supposed to be a well-traveled trail into the grassy area), we were unimpressed. For us, if the 'small details' aren't being tended to, what bigger issues are possibly being ignored? That and the owner's own presentation to us, made it seem more like a 'business' than a 'home'.

Like other people are saying, just don't. We just wanted to explore options for my dad, they didn't…read moreseem to listen to what I said, and next thing I know my phone is blowing up with high-pressure people who want my dad to move in to their place. I tried to stop it but once it's started, it's hard because it's no longer in the hands of the people you originally talked to. Your contact information is all over the place. And it was just one more stressful thing to deal with in an already stressful situation. I don't like to think ill of anyone but they certainly give the appearance of just selling the contact information of hurting people, to make a buck.

Do not waste your time. You're better off using Google. They were entirely useless and they will…read morenot stop calling you even when you tell them you are not interested. They are in it for the money. So disappointing. ):

My mom was a resident for 3 years. I visited her every day. The staff, residents and their family…read morebecame a part of my family. The staff are very caring and patient. I appreciated the on-call doctor, the monthly well-care visits by the nurse practitioner and the in-home delivery by the pharmacy. Also available was a podiatrist, hair dresser, PT and hygienist. This helped as my mom became less mobile. All holidays are celebrated with food and decorations. Family members are welcome. Birthdays are special. Students from Long Beach State engage the residents in various activities. A priest visits often. The owner is very hands-on and communicates as required. The residents live in a clean and safe environment. I would place another family member there.

We as a family can not express what amazing home this was for our sweet Mother. Clean, safe, loving…read moreenvironment run by very professional small business owners that over deliver to your loved ones. It is never easy to find any place that could be an exact perfect fit, but Mom & Dad's House Cottage is. We knew our Mother was always best cared for on all fronts. Covid has brought a new protocol and Ivonne and her team honor and instill the guideline to make sure the residents and staff are all healthy. Do yourselves the right thing and look at other places and you will then know this is the right place. Thank you all for being the best thing we did for our Mother's last home experience.

I can't say enough wonderful things about this assisted living facility. The admin team and staff…read moretruly lead with heart--they are incredibly passionate, caring, and deeply connected with each resident. You can genuinely feel that this is more than just a job for them; it's a calling. They go above and beyond every day to provide comfort, dignity, and joy in the residents' daily lives. I've seen how fully engaged they are--whether it's taking the time to talk, listen, or encourage residents to participate in activities that keep them active and connected. The environment they create is warm, uplifting, and full of life. The staff are amazing--friendly, compassionate, loving, and truly attentive. It gives me so much peace of mind knowing my mom is in such good hands. I can sleep at night without worry because I know she's being well cared for. I especially want to recognize Nicole. She is incredibly kind and welcoming, knows everyone by name, and treats each resident with genuine love and compassion. Her presence makes a real difference, and it shows in the smiles of the residents. I am beyond grateful for this team - from the Admin, to the Housekeeping, to the Kitchen, to the Recreation and Medical staff-- regardless of their Department, the care they provide is truly recongnizable! Highly recommend to anyone looking for a place where their loved one will be truly valued and cared for.

A Welcoming environment at Belmont Village! Residents seem happy and they have a variety of amazing…read moreactivities for the residences to enjoy daily. I was impressed with this facility,-way to go staff!!!

We have finally released my mother's ashes in the courtyard she loved this place but there was one…read moreperson in particular this young girl Amy my mother suffered in her care for a long time we just found out she is still employed here be careful.

Called last year 2023 to inquire about possible living quarters for my significant other. Mentioned…read morehis name, and got information from the pleasant person who answered the phone. In fact, she told me to call back on a Thursday, when there would be someone who could discuss with me the possibility of utilizing a special discount subsidy that could be applied, depending on my loved one's financial resources. However, when I appeared earlier this year, 2024, I was met with two upper-level directors who actually suggested that perhaps when I called last year, that I actually called a nearby apartment building named "Harbor Terrace" instead. I realized right away that I was being given the brush-off. The fact of the matter of is that these smiling ladies had no intention of assisting me with housing, be it assisted or independent living. At the end of the conversation before I left, the director went to her office and came back with a cute cookie lollipop and thanked me for visiting after telling me that most residents there have family members assisting them with their monthly rent expense. She was telling me something I already knew from years ago while checking into assisted and independent living arrangements in core Los Angeles. Overall, I am rating Harbor Terrace Assisted and Independent Living three (3) stars, and that's generous - - because I like the setup, know the neighborhood , and I know of people who live there because I see them in the neighborhood and talk with them. Without a doubt, I was given the brush-off when I appeared because I am a person of color.. and it was obvious that there was no desire to attract me or my loved as residents at Harbor Terrace. Unfortunate for them.

warning. terrible place should be e shu b down myvwifecl lost 20.pounds 2 months. longterm systemic…read morestarvation in nursing homes. do a google deathbpalace. covid horribly understaffed with unhappy wagecslaves. stay awaywarning

no no no. totally understaffed inadequate meals my wife lost b 20 pounds in 2.5 months. laxadaisial…read morestaff items missing from rooms could write a book