TMI. Proceed with caution. For women…read more I'm never one to make reviews but this had to be done because I had her 2x. I had Christine Liu today, 09/10/25, for a pap smear appointment. I had told the MA, I have spotting that is BARELY visible, so the MA told me to tell Liu, so I did. She walked with such an unwelcoming aura, and she said "you're bleeding?" I said "yes but i don't think it's anything". She typed on her computer AND LEFT. NO goodbyes. NO heads-up that shes not doing what I allotted my time for. I just heard her in the hallway talk to the scheduler saying "she's done". NO professionalism at all. I brushed off the first time that she acted like that on my other appointments. But I HAD TO SAY IT. She is the worst NP. She's the type of doctor who DOES NOT listen and DOES NOT CARE. Don't even bother scheduling with her, she's the worst. It's gotten to a point I'd prefer a man to do my pap smear than that woman. CHRISTINE LIU, YOU'RE THE WORST.

I love the convenience of crossing the street to see my doctor. My doctor is very thorough and…read moreexplains thoroughly what I need to do to take care of myself. . The office staff are all very friendly. The wait is very minimal.

I want to recognize Joshua, one of the security officers at Garfield Hospital, for his exceptional…read morekindness and compassion. My mom and I were having a very difficult day, and from the moment Joshua greeted us, he made us feel safe, welcomed, and cared for. He kindly guided us to the front of the ER, and when it was time to leave, he personally helped my mom in her wheelchair all the way to our car. It wasn't just what he did...it was the genuine care and compassion he showed while doing it. His kindness, patience, and willingness to help lifted a heaviness I was carrying that day and reminded me how much simple acts of compassion can mean. Joshua went above and beyond his role, and his professionalism and empathy made a lasting impression on us. Garfield Hospital is fortunate to have someone like him representing the hospital. Thank you, Joshua, for treating us with such kindness and respect.

Definitely disappointed by the lack of doctors on hand and how they have to call other doctors to…read moreverify everything. Only to get to waist time going to be sent home and have them say go to your primary doctor. Been there 3 times for all different types of conditions and they definitely lack knowledge and experience. This is more of an urgent care type of place. Also the bathrooms were nasty and discharging you is key yet charge you for your visits full cost on that insurance policy. Granted some nurses are so friendly but what can that resolve medically really? Please don't waist your time here unless it a common cold type of thing. Best of luck to those who do get treated. Everything is handled by call. Also took my blood without reading my results and my urine sample. Discharge papers wore never given to me without any further update. Lawsuit if you as me...

Dr. Thanh is the one usually see when I come here. I've never met Dr. Ngo Phan before, I like the…read morestaff here everyone is friendly, they're very knowledgable though the wait time (with appointment) is a little frustrating. Let say if you have appointment at 1, you'd expect to see Dr. at 1:30 or so because there's only 1 doctor working

Dr Ngo Phan is a knowledgeable and kind doctor and his front desk receptionist Anthony and his NPs…read moreRichard, Jane, and Jenna are all amazing as well ! They are all so helpful and easy to work with and open to listening to all of your concerns, and they will address it by running the labs or diagnostics needed to address those concerns. This is something I really love and respect a lot about their facility because there are a lot of other facilities out there that brush off patient concerns as "just worried" and then don't order any follow up labs or referrals for those patient concerns, but here they will listen to your concerns and treat the patients concerns with respect and follow up on it. On top of that it is a breeze to get an appointment here and the out-of-insurance pay or insurance copay are all very reasonable and affordable compared to big facilities that take weeks or months to get seen that charge an arm and a leg in comparison. Yesterday I went back again for an appointment and once again Anthony was awesome and super helpful and Jenna was so patient with all of my questions and concerns and I loved that she had no hesitation in looking further into or addressing all of them (ie lab requests, referrals, prescriptions, etc). Because of this I will want to make more frequent visits because they make it all so much easier and pleasant and enjoyable to stay on top of my concerns for my health :) thank you to Dr Phan and his wonderful team, he knows how to pick a great bunch :)

As a brand new patient, I couldn't have asked for a better experience with Dr. Trang and the entire…read morestaff! I recently found out that I lost my Medi-Cal coverage, and I was panicking about how I was going to manage my healthcare and appointments. Not only did the office staff patiently walk me through everything to help me successfully reinstate my medical coverage They made a stressful situation completely seamless and took care of me every step of the way. To top it all off, they easily scheduled my new patient appointment.

Today . I came to see the doctor Trang . She has more care for patient and talking very nicely with…read morethe patient, explaining everything u want to know . I'm very happy to give her 5 star and I will see her again .

I was treated by Dr. Ting at USC Arcadia ER. I came in with shortness of breath and chest tightness…read morethat was unresponsive to all my inhalers and medications, secondary to a chronic cough that began over a month ago. I had gone to my PCP, to urgent care, and to the very same ER 10 days prior. I've tried antibiotics, cough medications, prednisone, stronger maintenance inhaler, oregano oil. I simply cannot breathe. Dr. Ting had great bedside manner. She was personable, upbeat, but also concerned and listened attentively. She asked pointed questions about my medical history and recent treatments (as well as their efficacy) and essentially shared her thought process with me in terms of how she was understanding my medical presentation and her rationale for her course of treatment. She was also highly collaborative in that she would suggest a plan of action or an option and ask me my thoughts on the matter. She came to check-in on me or had nurses check-in on me. She recommended I seek out a pulmonologist. She gave me some time to look some up and then reviewed the ones that were in my insurance plan. When she did not recognize the names, she opened up a new tab on my phone and typed in the pulmonologist she recommended. Before discharging me, she asked me, "is there anything else you need from me?" I felt well-cared for by Dr. Ting.

This practice is super ghetto and hidden in a crappy plaza. In addition to that, this place is full…read moreof lies. I don't know how skillfull the dr. really is since I walked out of the office before I started my consultation. However, she is definitely not willing to help patients with BlueCorss PPO insurance. I found them through blue cross network, and called the office to verify that they do accept blue cross insurance. The receptionist confirmed and asked for my insurance info. When I got there, the receptionist told me that she wasn't able to verify my insurance info due to blue Cross phone system was down that morning. She asked me to pay a deposit first, and they will try to call the insurance another day to confirm my coverage. I didn't want to pay the deposit, so I tried to call my insurance company for them. Once it got connected to the customer service, I passed my cell phone to the receptionist. She pressed somethings on my keyboard, and gave my phone back to me and said it didn't work just like what happened in the morning when they checked. After I got the phone back from her, the call was back to the voice operating system for some reason..not sure what she did. And I told her I already heard the customer service's voice before I passed the phone to her. She said " no..it didn't work. the system didn't let her talk to anyone. Can u just fill out the patient info and pay the deposit first?" I took the form and tried to fill out. At the same time, I called my insurance AGAIN. I got connected to the customer service AGAIN, but this time I talked to the customer service lady myself. I explained to her the situation and asked her to talk to the receptionist. When I pass my phone to the receptionist again, she refused to talk to the representative. The receptionist said " I can't talk to her." I asked why, and she answered " We are really really busy today, and the dr. told me not to talk to the insurance people cuz no time. Can you pay the deposit first?" There was no one waiting in the office at that time besides me. I waited for the previous patient to leave to pass her the phone. Verifying with the insurance company is definitely their responsibility whether they have time or not! In this case, they had plenty of time...and I'm sure it wouldn't take long to verify one Patient's info. I felt the whole thing was just too wack. I didn't want to deal with them. I took the form which I already filled out, and walked away. If Grace Ting is still a partner with Blue Cross insurance, she better acts like one. Don't just use them to attract patients, and made up stupid lies to trick patients to pay for stupid deposit for no reason. Worst doctor's office I've ever visited! ps.I never wrote any bad review....this is definitely the 1st and hopefully the last one as well.

Dr. Tseng is my family doctor and we could not have found anyone better for this role! When we…read morefirst went into his practice, Donna greeted us with warm welcome and the whole place was super clean and refurbished. Doctor Tseng is always patient with my health questions. One night when my dad felt extreme sick, I called Doctor at 2am and without any hesitation at all he offered his help and visited my house (we live very close by). This level of dedication and care meant more than the world to us in that moment. Doctor Tseng is the hardest working doctor I know and there is no one I trust more with my family's health.

I had an amazing experience at Dr. Tseng's Medical Clinic. From the moment I walked in, I felt…read morewelcomed by the friendly front desk staff and was amazed by how beautiful the office was. The office did not seem like a typical medical office. Everything was well designed to make patients feel very comfortable and relaxed. The interior design also looks super cool! I saw Jaimie, the PA for my appointment and she was very warm, attentive, and took the time to listen to my concerns. She thoroughly explained everything clearly and made sure I understood everything before moving forward. Her caring and professional approach made the entire experience very positive. This clinic really stands out from both staff and the decor. I can't recommend Dr. Tseng's clinic enough. They've created not a traditional medical checkup, but an entirely caring and empathetic experience!

If you are looking for a family doctor who knows you, greeting you, call your name and chat with…read moreyou like an old friend, care and look up for your health like your most reliable and caring elder, Dr. Sam Lee and Karen Lee would be your best bet. If you are looking for a clinic that is NOT crowded at ALL, when you are on time for your appointment and THEY ARE ON TIME too, here's your best choice. when you push open the door, and you see an empty waiting room, don't doubt yourself, you are at the right place, this is their way to ensure their high quality of caring for their patients. If you are looking for a clinic WITHOUT a grumpy face reception/front desk lady, it's time for you to call and make your appointment with them, Jessica is very helpful and willing to work with you to figure out all your insurance. Their staffs are the most nice, friendly and kind crew that I've never experience else where. (I've tried 4 different family doctors before I found Dr.Lee, it's been yearssss now, I still feel it is my luck to found and be able to build an long term or even life time relationship with this clinic.) P.s. and I forgot to mention, they have their own physical therapist in the house, mm hmm I know, that's awesome!! Candy, the physical therapist, She is sooo professional and extremely knowledgeable!! Ok I'm done, or it might be hard for me to book my own appointment next time lol

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

Move over, Cedars Sinai and unreachable west side doctors. Instead, head straight to Rosemead for…read morefree parking, an amazing staff, and visit with one of LA's premiere cardiologists who also happens to be an incredibly nice guy. P.S. He's the past mayor of Arcadia. Yelpers, meet Dr. Michael Cao! I was referred for a CAC (Coronary Artery Calcium scan) to check for arteries clogged by too many Yelp events. No referrals here, the scan is done right in the office by a trained radiologist. Dr. Cao himself reviews the scan and follows up if there's more to be done. Fortunately, my diagnosis was no build-up, continue Yelping. The doctor is very approachable and popular, given a very full waiting room and a huge staff moving everybody around. Despite being so busy, I felt like I was the only patient around that day. Thanks Yelp for my new cardiologist.

I am deeply disappointed with the care my father received from Dr. Michael Cao and his office…read more After my father was discharged from the hospital in August 2024, it was urgently recommended that he see a cardiologist due to his heart issues. Dr. Cao saw my dad in September, and a test was conducted soon after. However, when it came to releasing the results or reviewing them for potential risks, Dr. Cao and his office became incredibly uncooperative. Not only did they make it extremely difficult for us to get the test results, but they also caused unnecessary delays for both my father's primary care physician and his high-risk doctor in obtaining critical information. The office staff kept the report from me and my family which I know I have the rights to obtain. After countless of heated arguments with their office staff going back and forth about the results by the time they agreed to send the results it was time to see Dr. Cao for the follow-up. Then Dr. Cao just simply said our case needs to be referred to another specialist when they could've referred us directly to begin with. Despite the urgency of my father's case, it seemed like Dr. Cao was unwilling to prioritize the situation. My father passed away in November 2024 due to cardiac arrest, and I can't help but feel that better communication and more proactive care might have made a difference. I expected better from a cardiologist, especially when my dad's health was at such high risk. Sadly, this experience has been a frustrating and painful one, and I would not recommend Dr. Cao to anyone in need of urgent care. During this time I heard he is the mayor so it seemed like he was too occupied and prioritizing that over the care for his patients.