PLEASE READ IF YOU'RE CONSIDERING THIS FACILITY!…read more After giving my dog a month to readjust, I'm leaving an honest review of my experience. I chose this business because of its reviews and proximity. I explained that my German Shepherd puppy had service-dog potential but I couldn't train him myself due to health reasons. The owner seemed knowledgeable, so I invested over $2,400 for their basic obedience board-and-train. From the start, there were red flags. The contract included extra charges--such as several hundred dollars for potty training--despite those services being advertised as included. They also charged a mandatory $55 bath fee. (This is important later on) During his stay, communication was minimal and our dog rarely appeared on their social media until we specifically requested more updates. At pickup, the trainer demonstrated commands using a prong collar fitted far too loosely and incorrectly. When my puppy hesitated, the trainer harshly snapped the leash, making him yelp, cry, and visibly shut down in fear. Despite this, he continued applying hard corrections until he got up from the ground. After returning home, we discovered they never gave back his collar and he smelled strongly of urine and feces, despite the bath charge. While settling him in after bathing him ourselves, we also found a 5-6 inch injury on his thigh. A vet confirmed it was rope burn and that he also had a staph infection--both of which occurred during his time there. None of this was disclosed to us when it happened or at the end of his stay. Previously, they had refused to give me a tour of their facility. After everything that happened, I contacted animal control to get more information. Anyone considering this facility should know that their animal control records are public and free to request. The reports include dogs dying in their care, kennels covered in feces and urine, roach infestations, unsafe kennel wiring, and reports of dogs yelping like they're being hit. From the notes, it looks like they often refuse access to animal control during surprise visits until they can temporarily clean their facility to meet code. The only positive was that my dog came back with a good heel and place. Nothing else with his training stuck despite daily reinforcements of what they taught him since being back. Cons: Collar not returned Returned dirty and smelling of urine/feces despite bath fee Upcharged for services listed as included Came back with a staph infection Came back with a 5-6 inch rope-burn injury Now fearful of men raising their voices Had to provide all his food/treats (You'd think with board and train, the price would cover that?) Pros: Good heel and place

I am totally devastated with the condition my dog was when she came home from the K9 Training…read moreAcademy/Orlando. Richard was pleasant when we were potential clients and made us feel comfortable leaving our Shepherd in his care. I told Richard that my German Shepherd was skittish and afraid and very leery of men. After the first week I called for an update and his wife was abrupt, sharp and every time I tried to speak, she raised her voice and spoke over me. When I spoke to Richard, I asked for a picture of my dog to see her and they told me there would be a charge for a picture. Richard told me to watch the website and there would be pictures of her regularly. Truth is, they only post pictures of dogs that look happy and my dog, Daisy, was never happy so her picture was almost never on the website. Possibly 2 pictures in 10 weeks? A few weeks later, I got a call that Daisy "broke 2 kennels" and I had to pay for it. I don't believe that happened, Daisy was not aggressive. In the end, they charged me $8,000 for the training, the 2 kennels and an e-collar. I was overcharged for everything but had no recourse, I had to pay. When my dog came home, I took her to the vet because she was alarmingly skinny and more skittish and afraid than ever. The vet put Daisy on Prozac and told me she lost 21 lbs. I shared Daisy's "graduation video" with everyone at the vet's office and everyone agreed that she seems as though she was abused. Richard's training methods may work on some dogs but not all. He was determined to make Daisy comply to his methods and refused to alter, even when she kept losing weight and shutting down. Halfway through her training, he told me she is "stubborn and a bitch and he has had 1 other dog as difficult as Daisy". But even though his methods did not work, he never altered his training methods, and I believe he abused my dog to try and make her comply. He kept Daisy for 95 days, telling me he can't send her home till she "accepts and complies because she is a representation of him". In the end, after 95 days, he gave up. Richard and his wife and children run the business, and I would never recommend him to anyone.

Luke is an almost 8 year old Golden Retriever that I rescued when he was 2 years old. While I don't…read more know exactly what happened during the first part of his life, it was clear he came with a tremendous amount of fear and insecurity. For the past five years, I poured everything I had into helping him, but there were some things I simply couldn't overcome on my own. Luke wasn't just anxious-he was an extreme anxiety case. He has severe storm and crate anxiety, had broken out of multiple crates and severely injuring himself in the process, and had a bite history. He struggled with strangers, especially men, and I honestly wasn't sure anyone could help him at his age. From day one, Ray approached Luke with incredible patience, compassion, and a genuine desire to understand Luke - not just apply a one size fits all training program. He learned what motivated Luke and adjusted his training to hit him. The transformation has been incredible. Luke can now calmly settle in a crate, has learned to stay focused on me instead of his surroundings, and is so much more confident around people. Just as importantly, Ray taught me how to better understand Luke's body language and redirect him before he becomes overwhelmed. He didn't just train my dog, he taught me how to help him succeed. I was terrified to send Luke to board and train. I was worried he would bite Ray (he definitely tried a few times), shut down, or feel abandoned. Instead, Ray kept me updated, showed incredible patience, and never gave up on him. The biggest testament to Ray's work is their relationship. Luke has always struggled with men, but now he gets excited every time he sees Ray. The first time I dropped him off to board after training, he happily walked right inside with Ray and didn't even look back at me. That moment meant everything. Ray makes training fun, and the dogs genuinely love him. Beyond the training, Ray has given me something priceless: peace of mind. For years, I avoided vacations and taking any time away because I never trusted anyone to keep Luke safe. Now I finally have someone I trust completely. I met with several trainers before finding Ray, but something never felt right until I met him. If you have a dog with anxiety, fear, or behavior challenges, don't give up. Ray is patient, compassionate, and truly trains the dog in front of him, not the dog he wishes he had. Thank you Ray, for believing in Luke and teaching me how to be a better owner to him.

K9 department is extraordinarily diligent, professional and adept at training dogs. They train the…read moredog and the owner to make a seamless training program. So you get the results you are looking for. the results speak for themselves at the end of training . K9 department works with you. They have Flexible times different training for different needs and look out for the best interests of you and your dog. For me and my dog this has been the best investment. She is happier .

We heard of, and then met, Danielle, of Sunny Days Dog Training through a friend who had her dog…read moreenrolled with Sunny Days. Prior to meeting Danielle, we had utilized the services of another trainer in the Orlando area who spent more time Googling on his phone for answers to our questions than he did in actual training. With this unfortunate (and expensive) experience fresh in our minds, we did not have high expectations as we contacted a new trainer. We could not have been more mistaken. Danielle, and her training techniques, proved to be a breath of fresh air. After the first training session we experienced progress in training, plus we had been given the tools to continue what our doggie had been taught. Session after session, our girls have made great strides under Danielle's tutelage, and we were given necessary instruction on how to continue/compliment the learning process. We could not be more pleased with Sunny Days Dog Training, and wholeheartedly endorse Danielle and her company for any form of canine obedience training/instruction. We have no connection, personal or otherwise, with Sunny Days Training nor have we been offered or given an incentive for this recommendation.

Thank you for taking such good care of my senior dog during our trip, especially catering to her…read morespecial food needs and private walks! Her grooming prior to our trip was excellent and again, thank you for the great services you provided!

Hard pass... Facility is dirty and smells weird. Staff is…read moreuntrained and rude. Staff always complains and never smiles

My husband and I couldn't be happier with Penn's Canine Training! We adopted a deaf puppy and were…read moreat our wits end. He didn't understand any sort of boundaries: jumping on, pushing, scratching, and nipping out of control. No matter what we tried, we couldn't get him to behave and even considered returning him to the shelter because of how unfit we felt as his pup parents. Everything turned around just after the first session with Mike! We learned how to properly train our pup and establish boundaries so he understands who makes the rules. Mike is so talented and really knows what he's doing when it comes to training dogs. He explains everything in a straightforward manner and breaks down what you need to do and why, so you actually understand the concepts and aren't just in the dark blindly following a structure. We moved at a good pace and were reassured with the lifetime guarantee for the training. As long as you're following the homework schedule, your trainer will continue going over things week after week until your pup fully grasps the concept before moving on to the next command. We even got to cover some additional commands on weeks our pup caught on before the allotted training time was over. This was such a great experience and definitely worth the time and money invested. We even got to include Nimbus in our wedding ceremony, which was a dream we thought wouldn't come true before our training program with Penn's Canine! If you need dog training, look no further!!

Wanted to come on here to say thank you to the team, they did an amazing job my darling poodle,…read moreRoxie!

Micheal was sooo easy and accommodating!! We called at 10pm the night before going to the parks and…read morehe not only responded but walked me through all my questions. The next day our meet and great felt comfortable and he completely put me at ease leaving our two sweet pups. He even gave us food recommendations in the area!! I was originally going to board the pups at a local daycare but now I won't ever feel the need to! He Sent photo updates and said he was available as much as we needed. I can't thank him enough!! Celebration pet sitting is the way to go, you won't be disappointed! And the pups loved him too!

Amanda was recommended to me by a veterinarian a few years back. I am on my second set of classes…read morewith her and I am loving it! I have a new puppy that is a show prospect. I brought her to the group puppy class to get comfortable around dogs of any breed. This has been amazing for her. Amanda has been so kind to both of us. She understands that what I need to work on is somewhat different from what most people are working on. She is willing to accommodate that and work with us. We are now 3 weeks into the next session and I have learned so much! Amanda makes the classes fun and has tips to make teaching different behaviors much easier. I look forward to class each week and will definitely be signing up for more.

Could've been a great trainer, but we never got the privilege of actually having an in-person…read moreappointment. I scheduled an initial Zoom meeting in October 2020 but had to reschedule due to being exposed to COVID and needing to quarantine and get tested. She was very understanding, and we rescheduled for December, and then she messaged me the day of our appointment that she had a minor emergency and needed to reschedule. Of course, this is understandable. We had our Zoom meeting the first week of December, and it went well! She said she would email me some documents THAT NIGHT on what I could get started on working with my dog, and then we could have an in-person appointment in January! She also said to contact her whenever with any questions- which turned out to be an empty statement, if you were the kind of person looking for a response when you contact someone. Unfortunately, I had to bother her several times as I never received the documents, and I finally did- a full month later, in January. I understand that she was on vacation, but still, an entire month of waiting for some PDFs? Due to an incident with our dogs, I had to ask if she would be willing to work with two dogs instead of one and wanted to make certain our appointment would still stand. I called her office, tried to text her, and received no response until she texted me that she had an open "phone call appointment" for a week later. I tried to explain the situation over text, and said that if she wasn't willing to work with both, I would totally understand, and we could look for a new trainer for both dogs. I received a response of "If that's what you think is best." I was taken aback by this and reiterated that if she was willing, I would really like to keep working with her. She then said she could, and I asked again for the PDFs she never sent, and I received them that night. We set an appointment for the last week of January, and I was looking forward to it because our home situation had become very complicated with our dogs being in a tiff. I had been working on the commands in the PDF and was seeing an improvement in my dog. We waited for about a month for our appointment. At 6 am the day before our appointment, I get an automated email from her site saying our session has been cancelled, and I need to reschedule. I texted her, asking if this was a mistake and that I was confused, and if something had happened. I received no response, so I messaged her via the site, asking if she was no longer available for our session. She replied with "Yes, I'm no longer available" with no further explanation. I asked if she had a different time that day, because her next appointment on the site was weeks later, and we waited a month for our appointment. I said if not, we really couldn't wait all over again, and I would like to ask for a refund. I received no response. Today, I got an automated email from the site saying I will have my refund in up to 10 days. I feel as if I wasted both my time waiting for an appointment and my money on our initial session. Sure, she could be a great trainer, if you actually can get ahold of her, and she seemed nice enough when we met over Zoom, but unfortunately, I wouldn't waste your time or money.

We had a lot of fun learning from Lindsay on how to best train our puppy. Our puppy is beautiful,…read morebut she definitely is a sassy one, and Lindsay helped us teach her how to sit, lay down, stay, and a few other basic commands. We also were able to successfully potty train her after she kept using our couch as a toilet bowl (thank goodness that's over!). Overall it was a great, helpful group of classes.

Lindsay is an amazing trainer. I originally met her when I trained my newly adopted puppy (this was…read moretwo years ago) at the beginner's training course. I proceeded to take the intermediate and advanced courses with her as well. She was so easy to work with, so kind and helpful. She later went on to form Down Home Dog Training. I worked with her a few months ago as I enrolled my dog in a week long boot camp training. I had gotten lazy with his training and let him slip into a few behavioral problems. I emailed Lindsay and explain my problems and she came up with reasonable solutions. When my dog, Hermes, came back after the week, I continued to work with the commands he had been taught. He had completely changed his ways and it was great. I now felt more confident about taking him out in public and to restaurants. He also became more manageable on walks. Lindsay continued to text me weeks after the training to make sure there were no problems. And if there were problems, we met up and had private training sessions to make sure I kept everything in control. She is a great trainer, I definitely recommend.