My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

Jason serviced my 22 year old furnace. He was great and explained everything involving the…read moredifferent parts that would most likely need to be replaced within the next year or so. He also gave an estimate for the parts and for a new unit.

I met Jason, after an AC failure on of the hottest days of Summer. Jason contacted me promptly,…read moreprovided all the details and was upfront about everything including his service fees. He was at my place at promised, and got to work. He explained everything as he motored on and worked the problem. He came fully prepared with every possible part monitor upgrade and suggested only what was required. He was very pleasant to work with and was very easy to talk with. I would definitely recommend using Donovan Mechanical and request for Jason if he is available.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

Very happy with Seasonal Air's work on rehabbing an antique central air system in my home. He was…read moreextremely professional and transparent, and went so far to suggest that he come back out to give the job a second look after I dragged my feet between getting the original quote in January and choosing to go ahead with the work in late June. I was extremely impressed with the quick work that they did, and how far above and beyond they went to keep the house clean (knowing a lot of the work was going to need the attic access in a baby's room.) Through our project, John discovered a potentially serious electrical wiring issue with our home that he (and Andy, the electrician that he uses) handled perfectly and in a timely fashion. I had no doubts that this minor additional work that came up through this project was in the interest of having done for safety reasons as he was able to explain it to a layman in a way that I could understand. John wanted to walk through the job at the end of the project, show me the work that was done, and confirm that I was pleased with the results. I'll definitely be recommending Seasonal Air to any friends in the area who need HVAC work.

My air conditioning broke during this latest heat wave. I called Several places and Seasonal Air…read morewas very responsive -they came right away. Unfortunately a less experienced technician was sent to evaluate the situation. Seasonal Air was nice not to charge me for their visit, and told me that I needed an electrician to resolve my issue. After spending $300 on an electrician, they diagnosed the issue correctly and told me I needed to bring back the HVAC specialist. When I called Seasonal Air back to request they return to fix the problem, they never called me back. They just completely disappeared. I called 3x, begging them to return my call given it was 95 degrees and very hot in my house. Ultimately I called a different HVAC specialist who was able to fix the problem in an hour -it was a clogged drain-and who was surprised that Seasonal Air didn't recognize the issue immediately as this is a common problem. So I ended up spending $550 to cover the electrician and the HVAC specialist (instead if just paying $250) and lost 2 days in my office (vs one day), and lost 2 nights of sleep (vs one) due to the heat. I hope the Seasonal Air team reads this and reevaluates how they treat their customers going forward.

Each time we've used them they have done a fantastic job. I highly recommend using them for duct…read morecleaning.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

Look no further! Level of service and professionalism you…read moredon't see every day. Keisuke was prompt, courteous, and quickly diagnosed and fixed the problem. Highly recommend! Thank you Keisuke!

Done as expected. A bit delay due to busy schedule. I have to push multiple times to kick off the…read morestart. But the job is done well.

We have trusted Jay and Mann Mechanical HVAC Services to service our AC unit for approximately the…read morepast 10 years. They have consistently been prompt, dependable, and a pleasure to work with--we truly appreciate Jay and the team. Mann Mechanical completed our annual AC service yesterday in preparation for the warmer weather. Shortly after the technician left, the compressor turned on and would not shut off, even though the fan and AC were not running. We called late in the afternoon, and Jay personally answered. He walked us through troubleshooting over the phone and guided us in safely pulling the fuse to stop the unit. As promised, Jay arrived the next morning at 8:45 AM--umbrella in hand despite the rain--and quickly diagnosed the issue as a stuck switch. Rather than replacing it with a costly part, he was able to resolve the problem with a simple lubrication, saving us unnecessary expense. We truly appreciate the prompt response, professionalism, and integrity shown--both in this situation and throughout the many years of excellent service. Thank you, Jay and Mann Mechanical!

Jay is great. He called us right back for a no heat call back in February and came out the same…read moreday. We weren't even his customer back then. We are now. He is reliable and doesn't over charge.

Phone calls, two appointments, one a no show. Electronic answering system, lame. Unit less than…read morefour years old and under warrenty and in need of repair. No reply from e'mail either. Buyer beware.​ Would not recommend!

Shawn did an excellent job diagnosing and repairing a difficult, intermittent AC problem that had…read morebeen challenging to identify. He was knowledgeable, thorough, and persistent, taking the time to find the root cause. He explained everything clearly, completed the repair professionally, and made sure the system was working properly before leaving. I highly recommend McLaren for their expertise and dedication.