Do yourself a favor and find a different plumber. There are many who will give you a free…read moreestimate. This company does not. Charged me $150 to tell me they couldn't fix my bathroom faucet. I bought a new one, had them come back out to replace it, and they charged me almost $1000. Talked to Micheal Hoadley about how that happened and he said that since it was a pedestal sink, it's kind of a big job. It took two guys five hours to replace it and they trashed the rug on the landing outside the bathroom. They didn't think it would be thoughtful to maybe take your shoes off or cover the rug. That cost me $180 to clean after they were done. Michael tried to tell me that it was a 3x5 throw rug without ever seeing it. As other reviewers have said, they know plumbers are hard to find and so they are charging ridiculous amounts and could care less about their customers. They think they have a endless supply.

Apparently "flushable" wipes are NOT flushable even though it says it on the package. I learned…read morethis on Father's Day when we had people over for brunch and our entire septic system back up. Luckily Dave Hoadley sent over some of his team members and were able to unclog our system and get us back up and running. THEN we had the unfortunate experience of having our pipes freeze over the New Years holiday. Dave Hoadley spent 12 hours at our house unfreezing our pipes. He came back the next day to work on the rest of the house and later that week to check our hot water. We ended up with holes in our walls, but we avoided flooding because Of Dave's hard work. It would have been a total shit show if the pipes leaked all over our house. I have found their prices to be reasonable, but all things considered, when you avoid flooding and What goes along with that, hard to put a price tag on it.

Anthony installed a new heating unit in my home last winter and it's worked great. Recently I came…read morehome to my house smelling like natural gas so I called national grid. They sent the most unqualified person I've ever met in my life. She told me that she had to shut my heat off immediately due to high levels of co2, and we should evacuate immediately. I asked her not to shut my heat off because my pipes would freeze and she said "you should be good". I called Anthony and he dropped everything, came right over and challenged everything she had told us. It was very clear to me within 1 minute of him showing up that this girl had no clue what she was talking about and she scurried out as fast as she could. Anthony checked everything and reassured us that everything was in working order and running fine. He refused to let me send him any money. My husband and I are so grateful to have a plumber and hvac person that we can trust and doesn't take advantage. It is clear he stands by his work and knows what he's doing! I will never call national grid again!! Anthony has a customer for life with us! You will definitely not be disappointed if you choose AJM Plumbing

Anthony Answered the call right away fixed my issue right…read more Great service man's very pleasant Thank you

We've used Reardon Refrigeration every time we've had any heating/cooling issues and they've been…read moreabsolutely wonderful every single time. They're easy to schedule and do business with, show up when they say they will and are very knowledgeable. While most company's might jot down a bullet of what they performed, these guys take you through their process from start to finish: What they did, what they saw and how they fixed what needed to be fixed. Beyond expertise, they are respectful and trustworthy, which these days is saying something. Excellent work. Reputable company. Use them for your HVAC needs, you won't be sorry!

I've had my heating/cooling system (which was 28 years old) maintained by the Reardon team since I…read morebought my condo two years ago. Recently, I decided to replace said unit. The staff in the office (Judy) and on site (Billy) are great. Honest, helpful and upfront. They don't try to 'up-sell' or give you scary stories. Mr. Reardon took his time to explain the new heating unit, its' maintenance, and thermostat. He and Billy even recommended what type of filters I should get and how often for me to check. If you need an excellent heating/cooling company to maintain, repair or replace your system, call Reardon Refridgeration. I trust them to come into my home, do what they need to do and everything will be fine.

I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

This company damaged the HVAC system at my animal hospital with expenses exceeding $15,000. The…read moreowner, William Holley, was found liable in court and has still refused to compensate for losses leading to further litigation.

Each time we've used them they have done a fantastic job. I highly recommend using them for duct…read morecleaning.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

They came in installed some rubber hoses 3 days ago to the boiler and are back right now because of…read morea leak. If you have the chance find some better company. Very disappointed, take your money and spend it with someone else. They've been around for awhile but the generation running the company now is probably no where close to the original founding father of the company the way they botch a simple addition.

We had a new burner installed approximately 8-9 years ago by Albert Culver and have had a service…read moreplan since. The customer service is excellent! Whenever we needed service (which is rare) the company quickly responds and resolves the issue.

We were referred to Dan McIver from a family member and he was a great as they said he would be…read more On time, efficient, knowledgeable and a great price! We are going to use him from now on for all of our HVAC needs.

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

Through the years, I've been pleased with Back Bay Mechanical. Even recently, Chris, the technician…read moreknew what he was doing, took time to assess the situation and to solve problems. Additionally, he was pleasant, polite, thorough and professional. That said, when I received my bill, I was stunned by the exorbitant cost, $535.00, that BBM charged for a thermostat which can be purchased online or in stores for $385.00 less than what I was charged. (plus there was an additional $149.38 installation fee) [Best Buy and Walmart $139.99, HVAC Home Safety $131.50, Amazon $149.99 } Prior to my appointment, my thermostat had not been working properly so, in anticipation, I purchased one exactly like the one I had. But later, based on conversations with the technician and my neighbor, I switched to the Honeywell T6 . When I received my bill, I was shocked to see a charge of $535.00 for a thermostat that other websites charge no more than $150.00. Through phone calls and emails, I requested BBN adjust the charge. Crickets. In short, I think paying $535.00, a $385.00 or more markup for a $149.99 thermostat, is usurious price gouging.

We had our rooftop HVAC unit replaced. It was a pleasure from the quote, communication with the…read moreoffice and specifically with the install team. They ran into a few surprise issues from the existing install and they spent the time to work the problem and troubleshoot to make it all work without needing to open new holes in the walls or ceiling. Everyone was incredibly professional and the job came out great. I will be calling them for all future HVAC needs

RLF Heating & Cooling is the ABSOLUTE BEST! Bob Fleming will be my HVAC guy until the day he…read moreretires (hopefully never!). It's difficult to explain how much I recommend RLF Heating & Cooling. Where do I start? In mid-June of 2026 both our upstairs and downstairs A/C systems were completely dead. Bob Fleming came to the rescue in a big way! It was H-O-T hot! And it was very uncomfortable to sleep upstairs with no A/C. We decided to install a SEER20 Bosch 36k BTU Bosch heat pump A/C system, which supplies both A/C and Heat at a cost effective rate. It was a big project that also required replacing the air handler in the attic. Since this wasn't going to happen overnight, Bob went out of his way and bought 3 new window AC units for us to use upstairs (which he installed) until the work was completed. He didn't charge us a penny for these. He let us borrow them for free! That bridged the gap perfectly. The new A/C system works perfectly! It's quiet, efficient, and very professionally installed, along with a smart Ecobee thermostat that I quite like. The heat pump also supplies heat during the winter. Bob smartly set it up so that it automatically uses the heat pump when the outside temperature gets down to as low as 35F. If the outside temp goes below 35F, then the energy source automatically transitions to our pre-existing natural gas system. Supposedly that's the sweet spot to use both systems as effectively and cost-conscious as possible. It's brilliant! Bob also reinstalled our old A/C lines that went to three different mini-split systems on the first floor. He professionally pressure tested everything, and it's all working perfectly. Bob was so polite, asking whether it was okay to work past a certain hour as he wanted to get the job done as quickly as possible, while also respecting our family's privacy. He cleaned all of his work up leaving nothing behind. That summer, I felt in a strange way that Bob became an extension of our family. He was so polite to all of us. We thoroughly enjoyed having him around the house, and completely trusted him. I am so fortunate to have found RLF Heating & Cooling. His reviews were fantastic. That's why I reached out to him for our projects and he still totally surpassed my expectations. RLF Heating & Cooling for the win! 100% recommended!

Bob hardworking and conscientious. I recommend RLF for any HVAC project…read more Was quick to replace our failed unit during the busy summer months.