quick phone call, quick knowledgeable advice.. brief…read morediscussion, reassurance and problem is solved.. Thank you Wes!

Fitted a new CPU cooler - great service, fast, friendly, efficient and good price. Thanks!read more

Called about a software problem with some games. Told them that it was possible to recreate the…read moreproblem by loading a game auto save and playing a few seconds from that point. They told me that they would not do that, they were no going to play a game to attempt to recreate a problem, even though it was created mere seconds before the problem manifests itself. Complete waste of time contacting them.

In my experience, these guys have done it. They have revamped a very aging MacBook Pro and doubled…read moreits life. For a reasonable price. They also, when confronted with a non-working iPad realized that it had a very simple solution. It simply needed to be charged. It had been the charge cord that was faulty - not the device. They that was free advice. If I ever have a tech problem, or if I know a friend who does, I send them to Necessary Technology!

This establishment has top notched Professionals with extended knowledge!...Not only warm and…read morefriendly but also honest!...Fast Service, Good Prices and above all, Dependable!...Repaired my Laptop in less than 24 hours and still running strong...I highly recommend!

Very nice people, and they turned my computer around very quickly, but the technician did exactly…read morewhat I did before bringing my computer in, and charged me $45 for it (the problem - unable to connect to or even find a wifi connection - came back the next day, which is what happened when I did it), instead of going right to the next step (reseating or replacing my corrupt network adapter hardware, which I couldn't do myself). Had I brought it back, I would have been charged upwards of $160 more for what should have been done in the first place. I ended up buying an external network adapter for $18 on Amazon and now I can get on the internet without a problem.

My wife's MacBook Pro screen broke and Joshua from Nerdbard was awesome. He replaced it and was…read moregood to go in 3 days. Great job and reasonable price.

Great local business! Saved me a huge headache! I recently purchased a brand new Lenovo from…read moreStaples. Because I was moving, the new laptop got packed away before even coming out of the box. A month later I started up the new Lenovo and the screen immediately began to glitch. My new machine was defective right out of the box. I took it back to Staples thinking it would be a simple exchange. It was not. Their story policy did not all for the return/exchange as i missed the return window for electronics. Staples tried to bring the machine up but the defective monitor did not allow for and repair/diagnosis. Rats! But the machine was still under factory warranty. I placed a trouble ticket on the Lenovo website and was assigned a case on February 2, 2021. I waited about two weeks, thinking I would at least have a follow-up message about my machine. I replied to the email with my case number asking for an estimate. I use my laptop for my writing gig on the side (and to post these Yelp reviews!) Bottom line, I needed to get back on the web ASAP. I frequent Topsham where this unassuming little shop is located on the second floor of suite 2 in Topsham Fair Mall and thought, I'll check it out. I was impressed by the cozy waiting room, masks were being enforced due to covid, and social distance measures were put into place, clear dividers were used to shield customers and staff. I sat down with owner/head tech Josh who specializes in Lenovos. He was sympathetic to my plight and said Lenovo will probably never get back to me, so he offered to take over my repair claim and with his magic connections he'd give them a call. WHAT A RELEIF! I was able to unload my headache and put it in the hands of a professional repair tech who has over 15 years experience in the industry. Mr. Mason provided top-notch customer service, he really empathized with my plight. I trust my machine is in good hands. Skip the big box, check out the Nerd Barn for computer, phone, tablet, etc. repair needs.

I took my laptop here to be looked at after I dropped it and damaged it. They charged me $25 to…read morelook at it and said they would get back to me with how much the parts would be to fix it. I didn't hear from them for a week or so but then I got a call that it was fixed. This made me a little nervous as I never got a call with the expense estimates but when I went to pick it up they said they were able to fix it without any new parts and only charged me another $30 for the labor. They also removed some junk that was slowing my computer down that I didn't know was there and I am pretty sure they cleaned it as well as it seems to have a lot less crumbs in between they keys and the screen is amazingly fingerprint free!

From the owner: Burgess Technology Services is a service-oriented technology company in Mid Coast Maine. We offer…read moremany experts under one roof, so we provide a broad base of support for your projects: *Network Design, Analysis & Support *Cloud Services *Managed Services *Software Development *PC, Printer & Hardware Service *Equipment & Software Acquisition *Web Services *Telecommunications *Consulting Our customers look for excellent long-term value and exceptional personal service. People who need to make different technologies work together also find Burgess a good match.

I had an awesome computer guy in SoCal. He was a Photoshop wiz. After moving to Maine, I dreaded…read morehaving to find a new computer guy. I had not so great experiences with 2 places in Augusta. Then I had my hard drive die. I brought it to Mike at Kismet Computers. He went above and beyond to get my computer and Photoshop back up and running. He even came to my home to tweak it twice ! He is professional honest and I am beyond thankful to have found a reliable computer guy!

From the owner: We Specialize in all areas of I.T. work, Virus Removal, OS Install, Hardware Repair, Data Recovery…read moreWiFi Setup etc.

Rockbound Computers ROCKS! Not only was the women who helped very nice, she also took the time to…read moretry a number of different ways to fix my external drive and she found one! The price was very reasonable and having looked for similar help in NYC and Seattle, my only wish is that is was closer. I can not stress enough how positive my experience there was! Thank you Kind and knowledgeable tech support woman who works there!

My laptop was fixed and returned quickly and at a reasonable rate. There was a minor issue as a…read moreresult that was fixed within a couple of hours. I would use them again if I needed computer repair.

I have worked or played in the technology world for 30 years and have talked to many techs about…read morecomputers, but Todd and his band of merry men (and women) have a wide range of expertise not usually seen in small town America. They don't have all the answers and I think that is impossible in this field, but what is amazing about all of them is their dedication to finding the answer and fixing, repairing, or replacing whatever is wrong with your machinery. They are very professional and that conjures up confidence and trust in their work. If it can't be fixed you are told right away and talk turns to replacements if that's what you are looking for. They are versed in Apple/Mac applications and hardware as well as Windows and many of the employees are Apple certified, as well as Microsoft certified. I would highly recommend them if you find you are in need of any type of technology repair or diagnosing from computers to smart phones, Apple items to Windows.

Larry is an IT wiz! He's smart, reliable, has great rates, and plus he's a really nice guy! Call…read morehim and he will make your day!

From the owner: iTech-Maine specializes in fast and friendly support for all Apple devices. Services include…read moretroubleshooting and repair for apple hardware ranging from Macintosh computers to iPhones & iPads. We also provide software troubleshooting, solutions, and upgrades. One-to-one tutoring and small group instruction are also our forte.

Short story: DON'T GO HERE. I should have just gone to the Apple Store in the Maine mall. I ended…read moreup there anyway and they were great. For the full story read on. I took my Mac Book pro here for diagnostic and hopefully repair. My keyboard and track pad had stopped working. The machine itself would work with either blue tooth or USB mouse/keyboards attached, but I wanted to see the cost of repairing the laptop keyboard/track pad. First off, it took them 3 days to give me a diagnostic and estimate. I had to call myself to find the status. They told me it was the top case and it would cost $380. I decided this would be worth it to me and agreed to proceed. They called 2 days later and said it wasn't the top case after all it was the logic board and that would cost a bit more $440. All the people I spoke with at this company were not good with people. They weren't friendly, or good at explaining what they there were doing. It was almost like they explained too much technical and not enough of what a client needed to know. The repair tech on the phone went on and on about parts and technical terms etc.. I don't repair computers. I had to repeatedly ask: How much will this cost and when can you get it done? He told me 1-2 more days and I decided for $60 more I'd move forward with the repair. I get a call. Now it's both the case and the logic board need to be replaced and the repair would be over $800.00. They have had my computer a week at this point. I said no to this repair, as I may as well buy a new laptop at that point. They said I would need to pay a 20% restock fee. I said I didn't feel I should have to pay a restock fee when they couldn't properly estimate or diagnose my problem. I never would have agreed to an $800 plus repair. I would pay their $75 dollar diagnostic fee. I asked them to put my laptop back together and return it as I gave it to them. When I went to pick it up, there was no conversation, no apology or explanation, nothing. I barely got eye contact. I tested that my machine was working. Everything seemed in order. When I went to use it the next day (with Bluetooth keyboard/mouse) the battery ran out. When I plugged the charger in, it wouldn't register the charger. I couldn't charge the laptop. I took my Mac book to the Apple Store in the Maine Mall. They diagnosed it free of charge!!! This is what they found. There is a simple plug in cable in the case that enables the charger to work. This cable was disconnected. They plugged it back in and it worked fine, and they didn't even charge me. So Unlimited Technology formerly Capitol Computers either directly sabotaged my laptop so it would appear to be in working order at their office but break later; or they are simply incompetent. Either way this is completely unacceptable service. The Apple Store diagnosed the keyboard issue free of charge. I can't remember exactly the full diagnosis, but they said it would be a little over $500 to repair. I decided to just use it with Bluetooth accessories until I upgrade. I should have just gone to Apple, as I have always had the great customer service at the Maine Mall store. I was simply hoping to save some time as Unlimited Technology formerly Capitol Computers was closer to me and I try to support small business. It was really disappointing how awful the experience was.

Came in to set up a time to get my iPhone battery replaced but the woman there was new so she had…read moreme leave a note with my issue and contact info and said I would get a phone call back. That was a week ago and I never heard anything. So they lost my business to Best Buy, who fit me in within 24 hours. ‍