Short story: DON'T GO HERE. I should have just gone to the Apple Store in the Maine mall. I ended…read moreup there anyway and they were great. For the full story read on. I took my Mac Book pro here for diagnostic and hopefully repair. My keyboard and track pad had stopped working. The machine itself would work with either blue tooth or USB mouse/keyboards attached, but I wanted to see the cost of repairing the laptop keyboard/track pad. First off, it took them 3 days to give me a diagnostic and estimate. I had to call myself to find the status. They told me it was the top case and it would cost $380. I decided this would be worth it to me and agreed to proceed. They called 2 days later and said it wasn't the top case after all it was the logic board and that would cost a bit more $440. All the people I spoke with at this company were not good with people. They weren't friendly, or good at explaining what they there were doing. It was almost like they explained too much technical and not enough of what a client needed to know. The repair tech on the phone went on and on about parts and technical terms etc.. I don't repair computers. I had to repeatedly ask: How much will this cost and when can you get it done? He told me 1-2 more days and I decided for $60 more I'd move forward with the repair. I get a call. Now it's both the case and the logic board need to be replaced and the repair would be over $800.00. They have had my computer a week at this point. I said no to this repair, as I may as well buy a new laptop at that point. They said I would need to pay a 20% restock fee. I said I didn't feel I should have to pay a restock fee when they couldn't properly estimate or diagnose my problem. I never would have agreed to an $800 plus repair. I would pay their $75 dollar diagnostic fee. I asked them to put my laptop back together and return it as I gave it to them. When I went to pick it up, there was no conversation, no apology or explanation, nothing. I barely got eye contact. I tested that my machine was working. Everything seemed in order. When I went to use it the next day (with Bluetooth keyboard/mouse) the battery ran out. When I plugged the charger in, it wouldn't register the charger. I couldn't charge the laptop. I took my Mac book to the Apple Store in the Maine Mall. They diagnosed it free of charge!!! This is what they found. There is a simple plug in cable in the case that enables the charger to work. This cable was disconnected. They plugged it back in and it worked fine, and they didn't even charge me. So Unlimited Technology formerly Capitol Computers either directly sabotaged my laptop so it would appear to be in working order at their office but break later; or they are simply incompetent. Either way this is completely unacceptable service. The Apple Store diagnosed the keyboard issue free of charge. I can't remember exactly the full diagnosis, but they said it would be a little over $500 to repair. I decided to just use it with Bluetooth accessories until I upgrade. I should have just gone to Apple, as I have always had the great customer service at the Maine Mall store. I was simply hoping to save some time as Unlimited Technology formerly Capitol Computers was closer to me and I try to support small business. It was really disappointing how awful the experience was.

Came in to set up a time to get my iPhone battery replaced but the woman there was new so she had…read moreme leave a note with my issue and contact info and said I would get a phone call back. That was a week ago and I never heard anything. So they lost my business to Best Buy, who fit me in within 24 hours. ‍

Excellent, friendly help with technology issues. I've asked for help several times - from ipad,…read moreprojectors, Mac laptop. Matt has helped us save HUGE on our monthly cable bill by guiding us through the rather daunting process of "cable-cutting." I would highly recommend this company for any tech-related questions and repairs you might have.

Went there to see about fixing my phone. He couldn't get the parts for it, but gave me an education…read moreon water damage and how to spot it. Also some info about phone motherboards. He obviously knew what he was talking about.

Sharon of Custom Computer Services & more llc both helped me select my new computer and transition…read morefrom the old computer to the new one. She facilitated this process by networking the computers together. The process was much smoother than it has ever been when I've done it alone. I am the sole proprietor of my business and if my computer isn't working (or I'm working on setting up my computer) I'm not getting paid. Sharon also helped me transition to a new OS. She is very personable, knowledgeable and very quick to respond to service requests. I highly recommend Custom Computer Services for IT assistance from computer purchase advice, to network setup, to off-site network monitoring.

From the owner: IT consultancy supporting small to medium-sized businesses. Offering remote management, network…read moreoptimization & design, vendor relationship management. We help small businesses to proactively manage their technology infrastructure to lower costs and maximize productivity, security, stability and compliance. Small companies need the same kind of support and know how as the big guys. Offices with internal IT departments manage their technology: consistent, planned patching, updates and replacement; coordination of solutions to function together to provide users efficient, yet secure, means to do their job while protecting your data and reputation. Budgets are established and maintained while unexpected downtime and expensive surprises are greatly reduced. How does a small business provide that sort of expertise affordably without taking precious time away from their core business? Partner with a skilled professional that can assess your current situation and discuss where you want to go in the future. Together we will develop a network that will grow with your business, allowing you to be more productive and profitable. Technology is always changing and we make it our business to understand those changes to help our customers take advantage without undue risk. We have been providing outstanding, reliable technology services to small businesses for well over a decade. Let us help you design and implement an IT strategy that will give you a competitive advantage.

Bean Data did a great job getting our server setup and getting us the ability to get to those files…read morefrom anywhere. It has helped out a lot when working from home. thanks, M&H Signs

From the owner: · Managed Service Provider · Managed Security Service…read moreProvider · Information Technology · Computer Repair and Diagnostics · Professional Business Services · Wired, WiFi and Mobile Solution · Onsite and Remote Support · Server Design and Administration · Data Recovery · Data Compliance · Cybersecurity · Data / Network Penetration Testing · Web Design / Secure Website Hosting · VOIP Phone / PBX · Windows, Linux, MAC · Virus, Malware, Spyware removal · Software and hardware installation and removal · Technology Consultation · And much more!